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Fix Slow download speeds for MS Store

As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store.

There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell.

Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Try to set the bandwidth limit for downloads

  • Tap the Win + I key combination to open the Windows Settings app.
  • After that, navigate to Update & security > Windows Update.
  • From there, select the Advanced options located on the right-side panel.
  • Next, select Delivery Optimization and check the box for “Limit how much bandwidth is used for downloading updates in the background under the Download settings section and then set the slider to 100%.

Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • Wait for the process to be completed and then restart your computer.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FreeRideGames without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FreeRideGames.

Files: C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe 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  • Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
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Fix BAD_SYSTEM_CONFIG_INFO error in Windows
If you encounter the BAD_SYSTEM_CONFIG_INFO Blue Screen error in your Windows 10 PC, then read on as this post will guide you in fixing this issue. Usually, this kind of Blue Screen error is caused by some issues with the Boot Configuration Data file. The main issue inside of the Boot Configuration Data file is that either some boot order files or older files might be in conflict with the newer ones or the stable ones and thus triggering the BAD SYSTEM CONFIG INFO Blue Screen error. This kind of Stop error also indicates that there is an error in the Windows Registry which is why you need to update potential culprit drivers as well as edit some entries in the Registry if need be. But before you get started, make sure that you create a System Restore Point first. After creating a System Restore Point, try to boot your computer into Safe Mode and then restart your computer normally. However, if it doesn’t work, proceed to the given options below.

Option 1 – Run System Restore

Performing System Restore might help you in fixing the BAD SYSTEM CONFIG INFO Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try fixing the Windows Registry files

In order to fix the Windows Registry files, you need to make a bootable Windows 10 USB drive and then boot your PC using it. To do so, refer to the steps below.
  • Once you see the Welcome Screen, click on Next.
  • Then click on the “Repair your computer” option located on the bottom-left section of the window.
  • Next, click on Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, execute each one of the commands listed below in the sequence that they are given:
    • CD C:WindowsSystem32config
    • ren C:WindowsSystem32configDEFAULT DEFAULT.old
    • ren C:WindowsSystem32configSAM SAM.old
    • ren C:WindowsSystem32configSECURITY SECURITY.old
    • ren C:WindowsSystem32configSOFTWARE SOFTWARE.old
    • ren C:WindowsSystem32configSYSTEM SYSTEM.old
  • After executing the commands given above, type in the next ones below and make sure to execute them in the given sequence below.
    • copy C:WindowsSystem32configRegBackDEFAULT C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSAM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSECURITY C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSYSTEM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSOFTWARE C:WindowsSystem32config
  • Now type “exit” to close Command Prompt.
  • Restart your PC for the changes to take effect.

Option 4 – Run a Memory Check to test RAM

On the other hand, you can also fix the BAD SYSTEM CONFIG INFO Blue Screen error by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Rebuild BCD files and repair MBR files

Like what you did on the third option above, you also have to make a bootable Windows 10 USB drive for this option and then boot your Windows 10 PC using it.
  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.
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How to turn off auto brightness

Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

screen brightness

Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

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The boot configuration data store can not open
The Boot Configuration Data or BCD files have the instructions required by the Windows operating system in order to properly boot the computer. So if you experience any trouble when you boot your computer, then it is possible that it is due to some misconfiguration or even corrupted Boot Configuration Data files. And if you also encounter an error saying,
“The boot configuration data store could not be opened”
while you try to carry out any command on the bcedit.exe, then you’ve come to the right place as this post will guide you on how you can fix this error in Windows 10. This kind of error could pop up if the system is not able to locate the specified file. It is also possible that the requested system device can’t be found or that the boot configuration data store could not be opened. In addition, when you open the System Configuration or MSConfig, you might notice that there is no Boot data, and according to the reports, is that when you try to dual boot the computer, the installer will replace the default bootloader.

Explanation

In case you don’t know, Windows’ earlier versions were stored in the “Boot.ini” file. You can find the entry in the EFI firmware boot manager of the EFI-based operating system which is located at EFIMicrosoftBootBootmgfw.efi. Whatever the cause of the error is, there are several suggestions you can check out to resolve the problem. You can try to set an entry option value in BCD or enable the Advanced options menu, as well as rebuild the BCD. Before you proceed with the troubleshooting options provided below, make sure that you boot your computer into the Advanced Recovery Mode first since that’s where you can find Command Prompt under the Advanced Options. In addition, you also have to suspend or disable BitLocker and Secure Boot on your PC.

Option 1 – Try to set an entry option value in BCD

  • Once you’re in the Advanced Options, select Command Prompt.
  • Next, execute this command to set an entry point: bcdedit /set {current} Description "TheNameYouWant"
  • After the command has been executed, it will enable the system to trust a version of Windows that is not trusted by default. This should fix the problem, if not, follow the next given options below.

Option 2 – Try to specify the BCD file

  • In the elevated Command Prompt, execute this command: bcdedit /store c:BootBCD
  • Once done, the command will give you a list of options and then execute this next command: bcdedit /store c:BootBCD /set bootmenupolicy legacy
  • After that, restart your computer and select your Windows and then tap the F8 key right away.
Note: When you select the legacy option, the Advanced Options menu will be available during the computer boot up and then you can select into which operating system you can boot your computer into.

Option 3 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
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nslookup works but ping fails in Windows
nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:
nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.
The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.
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