Fix Slow download speeds for MS Store

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms

• Error code 0x8024402f prevents you from installing the latest version of Windows 10
• This Error prevents you from downloading new and latest updates from Microsoft

Solution

Error Causes

• This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
• This error can occur even if no changes are made to network settings.
• Your Firewall settings may cause this problem.
• A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:

1. Click Start>Control Panel>Programs and Features
2. Locate the Microsoft .NET Framework 4 Client Profile
3. Right-click and then select Uninstall/Change
4. Confirm that you want this component to be uninstalled. This may take a few minutes.
5. Reboot your computer
6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:

1. Got to Search and enter Identify and Repair
2. Open Identify and repair network problems
3. Click on the Search Result.
4. It should automatically Start the identifying process
5. If your network has any issue then it will show you and ask you to fix it.

Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.

• Search for "Firewall" OR
• Click on Windows Firewall from Control Panel.
• On the left pane, Click on Turn Windows Firewall ON or OFF.
• Click on Turn on Windows Firewall then Click Ok.
• That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:

• If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
• If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
• All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If you have been using Windows for quite some time now then you’re probably aware of the BIOS or UEFI password. This password lock is the one that ensures you enter the set password even before your Windows PC boots up. However, there’s just one downside with the BIOS or UEFI password – there is no recovery option, unlike your Microsoft account. Worry not though for this post will guide you on how you can set or recover a BIOS or UEFI password on your Windows computer. The BIOS or UEFI passwords are stored at the hardware level which means that unless the OEM wants or has configured a way to recover the password, it is pretty much impossible to reset it. There are times when they are so strict that the only way to get through it by contacting customer care. Note that any Windows computer with this lock can’t be unlocked by trying to reinstall Windows. In this post, you’re going to have to remove the CMOS battery temporarily, clear unknown BIOS/UEFI passwords using the bios-PW website as well as call customer care. For more details, refer to the options provided below.

Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.

• When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
• After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
• Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
• Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:

• Supervisor password – it’s the same as the master password that can change important system settings.
• User password – with this password, any user can change minor settings.
• Master password – you can use this password for a hard drive or as a general password.

There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.

If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:

“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”

When you check on the Windows 10 rollback log, you will see a part with the “iisetup.exe” that’s related to the abort. Usually, the upgrade process completes over 50% and gets stuck and then rolls back later on and generates the error logs. This kind of error, in most cases, appears during the upgrade of Windows 10 and is related with the Internet Information Services or IIS in Windows 10. For some unknown reason, it restricts the installation or the upgrade which causes the error to appear. To fix the “Windows could not configure one or more system components” error, you can try to remove the IIS from the Windows Features or rename the “inetsrv” folder. You could also move all the folders related to IIS to another drive. For more details, refer to the options provided below.

Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:

• First, you have to boot into the Advanced Recovery Mode and from there, open Command Prompt.
• Next, execute this command to rename the folder from this location, C:Windowssystem32inetsrv: rename C:/Windows/system32/inetsrv/inetsrv.old
• Once done, boot into your computer normally and try to upgrade Windows 10 again, and check if the problem is fixed or not.

Option 3 – Try to move the folders related to IIS to a different drive

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, look for the Application Host Helper Service from the list of services and stop it.
• Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
• Next, tap the Ctrl + X keys and paste the folders to another drive.
• After that, start the update process for Windows 10 again.

So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.

Recently Logitech has released a new line of ergonomic mouse products on market, strangely shaped and lifted on a vertical axis Logitech claims that these devices will fix your issues and ease your hand pains for prolonged use of the computer.

The first time I saw this mouse I was not really impressed with its looks and somehow I thought it will not feel good. This all changed when I actually started using it, surprisingly altho strange in looks it does feel much more natural and much less stressful on hand. Also, it felt like I have used it before, personally, I did not need any adjustment period in order to use it fully.

All of that being said I will admit that using it for gaming is still not an option for me, someone might find it ok, especially if they play some games that do not need to be responsive like strategies or similar but for RTS and FPS I will still stick to the typically shaped mouse. This might be just a habit for me but somehow I feel more responsive with the typical mouse, but for anything else, this is the mouse that will keep your hands stress-free.

Now in order to get the mouse to be really recommended it needs to have some good technical specifications as well, looks are not all. The less important detail is that the mouse comes in 3 different colors: Black, white and pink, and its technical specifications are:

Specs & Details

Dimensions

Height: 71 mmWidth: 70 mmDepth: 108 mmWeight: 125 g

Technical Specifications

Sensor technology

• Sensor type: Logitech Advanced Optical Tracking
• Dpi range: 400-4000 dpi (Fully adjustable with 100DPI increments)
• Nominal value: 1000 dpi

Buttons

• Number of buttons: 6 (Left/Right-click, Back/Forward, Middle button, Scroll-wheel with a middle click)

Battery

• Battery type: 1x AA battery (included)
• Battery life: up to 24- months Battery life may vary based on user and computing conditions.

Connection type support

• Logi Bolt USB receiver (included)
• Bluetooth® Low Energy Technology

Wireless range

• 10-m wireless range

Personally, I would recommend this mouse for anyone who does work in front of the computer during the whole workday since it really does loosen grip and strain on hands.

Hello and welcome to our software series review. Weel this time we could say this is more of a service review since the application we are going through today is online and you can use it freely without ever needing to install it.

When we choose software that we are going to review and recommend we really try to recommend something that is worth your time and money, Cartoonize fits in both categories in my opinion.

First of all basic plan of this graphic software is completely free and as mentioned it is working online, also as one more feature basic plan does not even require you to have an account of any kind, all you need to do is go to the website of the application and you can start using it right away. There is also paid plan for extra features if you need them billed monthly or annually.

Features

First things first, this is not Photoshop or GIMP and it does not aim nor want to be. This is something else, directed and pointed at the different types of users. This application is aimed at people that want to make some quick graphics and post them on social media and it does that very well. Even without knowledge to use graphic software this one is so well designed and straightforward that even a complete newcomer can do something right away.

So as the application that wants to be used by people that want to place some cool pictures or ads on their social media what it offers. For starters simplicity and ease of use, every option that you can use is on the left side of the screen nicely packed into the vertical toolbox. Inside the toolbox, you have access to various tools, effects, and filters that you can apply to your image.

Tools explained

Image manager

The first section on the tool panel is the image manager, here you can upload your images, delete them, search stock images, and so forth. nothing more to say about this one as it is only a basic file manager.

Edit

In this tool panel, there are a lot of basic settings for your image manipulations divided into 3 sections: Basics, Enhance, and Creative. In the basic section, you can crop, resize and rotate your image. Enhance panel will let you set exposure, color, vibrance, tint, and details (sharpen). Finally, the Creative part will let you remove the background with AI in a single click, replace colors in the image, and add a vignette and round image.

Effects

In the effects panel, you will be given 4 options to choose from Cartoonizer, Digital art, Sketcher, and painting. Each option once clicked will open another set of options tied to chosen preset where you will be able to choose a different style from chosen template. Once you click on the desired template it will be applied to your image and in the upright corner, you will have edit options to tweak it to your liking. You can play around as much as you want because only once you click on the apply button, the effect will be applied to your image.

Filters

Same as in the effects tool panel here you will also get a series of different filters that you can apply to your image. As in the previous tool once clicked on the chosen filter, you will be given options for its variations and details edits. How there is really plenty of filters options and combined with its own presets I will not focus on explaining what each one is doing since picture thumbnails are pretty accurate and just one look at them will explain to you everything you need to know.

Overlays

In the overlays panel, you can as the name says overlay different kinds of effects on your image. You can add snow, fog, sun flares rain, and many more. Presets work identically to previous effects and filters.

Masks

If you want to place your image in a certain shape or in-text this is the section for you. You will be presented with sections as custom text, shapes, brushes, floral, animals, and patterns. Each section will once again lead to plenty of variations on the chosen subject where you can pick one that you like the most and tweak its options.

Text

As the name suggests, this section is to add text to your picture or design. If you are making some cool ad for Facebook, Instagram, or other social media I believe that you will spend most of your time in this section adding text and tweaking it so it looks best. You have all the tools that you will need to make a catchy title or smaller block of text and you can add multiple texts to your picture tweaking their own visual appearance, the font used, color, and some effects like a drop shadow.

Draw

In the draw section, you will be able to freely draw whatever you like with your mouse or pen if you have one. you have basic options for a brush and eraser so you can erase stuff. Pretty basic tool but it gives a nice touch to underline something, circle it, etc.

Graphics

This panel will let you place various already made graphic assets into a picture. You have hearts, hats, glasses, etc. There really are tons of premade graphics along with thematic ones like new year, st. Patric day and more.

Frames

As the name suggests this section will place a frame of your choice around your picture. You can choose the style of frame, position, color, and many more. There are various styles and each style has its own options.

Conclusion

Cartoonize is a great online application that will let you quickly and easily do cool and nice image edits. As mentioned you can also add various effects, text, and graphics and use this app to make some quick and nice ads for social media. You have the option to publish to your social media right from the app in the save dialog but you can also of course download your image or design to your local computer.

Please note that for this review we used the pro, paid version so all of the features were unlocked. We wanted to give you a full overview of the full potential of the app. In my opinion, the small monthly fee that they charge is well worth it when you see all things that you can do with it.

Go to the cartoonize website and check it out, basic option is completely free and it does not even require making an account. Have fun, be creative and take care, I hope to see you again tomorrow.

Upgrading your Windows computer may not always go as expected as you could end up getting some error messages along the way. One of the error messages you can encounter is the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. This error indicates that is some security issue within the Windows operating system. It could be that the system files have an issue and they have been modified incorrectly. Although this does not necessarily mean that malware is behind the modification, one of the applications you installed recently might have something to do with the problem. The application might have modified or corrupted some of the core system files. When you encounter this error, you will see a blue screen along with the following error message:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: 0xc000021a”

This error pops up when a user-mode subsystem like the WinLogon or the Client Server Run-Time Subsystem or CSRSS has been compromised fatally and security can no longer be guaranteed in the system. Thus, the operating system switches to kernel mode, and Windows won’t be able to run without the WinLogon or the Client Server Run-Time Subsystem. This is why it’s one of the few cases where the failure of a user-mode service can shut down the system. To resolve the issue, here are some fixes that might help.

Option 1 – Uninstall programs you installed lately

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Perform System Restore

Performing System Restore can also help you fix the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run the System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Rebuild the BCD and fix MBR

Rebuilding the BCD can help you in fixing the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

The commands you entered should rebuild the BCD and repair MBR.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue. When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:

“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error” Or: “Windows failed to install the update with error 0x800F0922”

This issue might be caused by two possible reasons such as:

1. VPN issues
2. Not enough space on the System Reserved partition

To resolve the problem, here are some tips that might help:

Option 1 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 2 – Try to free up space in the System Reserved partition

The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.

The color settings in a Windows computer certainly matter a lot especially when it comes to printing pictures. Users who are found or edit photos for a living change their computer’s color settings in order to ensure that the printout looks like the actual colors. However, those settings might not be appropriate for computer display and you can really tell right away that there something’s not right in the display. You might also notice some weird tint which isn’t easy to get rid of. You can’t actually tell the difference at first, not until you look at some other computers and then wonder what’s wrong with yours so, in this guide, you will know how to restore the display color settings back to their default state on your Windows 10 PC. Make sure to follow each one of the steps laid out below carefully to restore the default Display Color settings.

Step 1: Set the Color Management Settings to default.

• In the Start search box, type in “color management”. Once you see it in the search results, open it.
• Once you’ve pulled up the Color Management window, go to the Advanced tab. From there, make sure that every single option is set to default – from all the options in both the “Windows Color System” and “ICC rendering intent to WCS gamut mapping”.

Note: You also have the option to reset it for everyone by simply clicking on the “Change system defaults” button.

• Finally, you can also try to calibrate your display.

Step 2: Set the Graphics Properties to default.

After making changes in the Color Management settings, you need to also set the Graphics Properties to default.

• Start by right-clicking on any empty space on your desktop.
• Then select the Graphics properties from the context menu. From the Graphics properties window, you will see that most sections have to restore defaults.

Step 3: Try using Nvidia Color Settings for Desktop

The next thing you can try is using the Nvidia Color Settings if you have Nvidia graphics installed on your Windows 10 PC. Just the Control Panel to reset the color settings.

• From the system tray, launch the Nvidia control panel.
• Next, go to Display > adjust desktop color settings.
• From there, select the display and then select the Nvidia Settings.
• After that, change the options accordingly in order to get the correct combination though you can always leave them to default.

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.