Logo

Selected boot image did not authenticate Error

If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate.

To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:

  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.

  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:
  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.
All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.
Read More
How to turn the game mode off in Windows 11
Among other things and innovations, Windows 11 brings to the table is the game mode. The game mode is a system designed to release some resources and optimize your system when Windows 11 detects that you are playing games. It also turns off automatic updates while the game is active. game mode in Windows 11The game mode is active at all times and usually, everything works great but in some instances, it can sadly cause some performance issues. If you are one of these unlucky people where game mode is not working as supposed to do, don’t panic, we have a quick guide for you on how to turn it off.
  1. Press ⊞ WINDOWS + I to open settings
  2. Inside click on Gaming
  3. Select Game mode
  4. Click switch beside Game mode to turn it off
  5. Close settings
Everything will be automatically saved and applied and you should not have any issues from now on. If for any reason you wish to turn game mode back ON, just follow the same steps and turn the switch to ON.
Read More
System Image Backup 0x807800A1 & 0x800423F3
System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
  • Press ⊞ Windows + X to bring up the Windows menu.
  • Click on command prompt (admin)
  • In the command prompt window, type the commands below and hit Enter after each line:
net stop vss net start vss
Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:
  1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
  2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
  3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.
Read More
Create Custom Views in Event Viewer
The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.
  • Critical – select this if you want to see the events that require your immediate attention in the custom view.
  • Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
  • Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
  • Verbose – select this if you want to see detailed information about all the events.
Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.
  • By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
  • By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.
Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.
Read More
How to Fix the D3dx9_32.dll Error Code

D3dx9_32.dll Error - What is it?

D3dx9_32.dll is basically a type of dynamic link library used to load and run different programs on the PC. The D3dx9_32.dll error message pops on the screen when this file is unable to load successfully. The error message is displayed in either of the following formats on the computer screen:
"The file d3dx9_32.dll is missing" "D3DX9_32.DLL is missing. Replace D3DX9_32.DLL and try again." "File d3dx9_32.dll not found" "D3dx9_32.dll not found. Reinstalling might help fix this." "Missing component d3dx9_32.dll"
This error usually pops while using gaming software. The D3dx9_32.dll error is displayed after a game is loaded or before the game-play begins. However, it may also appear in software that uses advanced graphic features.

Solution

Restoro box imageError Causes

D3dx9_32.dll error may occur due to multiple causes. These include:
  • The problem is related to Microsoft DirectX software. This software includes the D3dx9_32.dll file in its software collection.
  • Incompatible Video Card Drivers
  • Improper game installation
  • DLL File Corruption
  • Registry issues
  • Viral infection

Further Information and Manual Repair

To avoid inconvenience, it is advisable to fix the error right away. To resolve it you don’t need to be a technical whiz or hire a technician. Luckily, the D3dx9_32.dll file error is quite easy to fix. Here are some of the best and effective DIY methods that you can try to remove the error:

Method 1 - Install the Latest Version of DirectX

Since D3dx9_32.dll error is related to DirectX software, it is advisable to make sure that you have the latest version of this software installed on your PC. To install the updated version, simply go to Microsoft’s official website, download the software from there and install it on your PC. To activate changes, restart your computer.

Method 2 - Uninstall and then Re-install Gaming Application

If the error still persists, then the reason for it could be the gaming application. Sometimes D3dx9_32.dll error may also occur due to poor program installation. Therefore, in this case it is recommended that you first uninstall the program by going to the Add/Remove program option. And once the program is uninstalled, try re-installing it on your PC. Hopefully, it will remove the error.

Method 3 - Restore the Damaged/Corrupt D3dx9_32.dll File

The error may also pop due to the damaged or corrupt D3dx9_32.dll file. This indicated registry issues. When the registry becomes overloaded with unnecessary and obsolete files, there is not enough space for other files to store. Due to the poor registry maintenance, the system and dll files are often damaged. To restore the damaged D3dx9_32.dll file, you need to clean the registry first. You can do this manually, but that will be quite time-consuming and slightly technical. Therefore, download a registry cleaner. A registry cleaner scans all registry-related errors and removes them right away. It cleans the registry and restores the damaged dll files.

Method 4 - Scan for Viruses

If the D3dx9_32.dll error is triggered by viruses, then it is advisable to scan your PC with an antivirus. It will scan and removes all viruses from your system. Whether D3dx9_32.dll error is related to registry issues or viral infection, download Restoro. It is a cutting-edge, advanced, and multi-functional PC Fixer. A one-stop solution for all PC-related issues. It is deployed with a powerful registry cleaner, an antivirus, a system optimizer and several other scanners. The registry cleaner detects and removes all registry errors and repairs damaged Dll files including D3dx9_32.dll file and simultaneously the antivirus utility scans your entire PC for all types of malicious software infecting your system including spyware, Trojans, adware and malware. The system optimizer feature ensures your PC works at its optimal level. Restoro PC Fixer is safe and efficient. It has a user-friendly interface which makes it quite easy for all levels of users to operate. In just a few simple clicks, errors are resolved. In addition to this, you can download it on all Windows PC. It is compatible with all Windows versions. Click here to download Restoro and resolve D3dx9_32.dll error code on your PC today.
Read More
Taskbar is not visible in Remote Desktop
Recently, several users reported an issue on their Windows 10 computers where the taskbar is not visible when they tried to connect to a computer via Remote Desktop Protocol or RDP. The Remote Desktop Connection feature uses the RDP which allows users to access a computer remotely. This is actually different from the taskbar being hidden automatically until the pointer hovers on it since, in this scenario, the taskbar is completely not accessible which makes using the remote computer entirely difficult, if not impossible. There are several suggestions you can check out to resolve this problem, you can try to restart the process of Windows Explorer via Task Manager or you could clear the cache for multiple processes. You could also try to reinstall the Shell Experience components or show the local taskbar in the Remote desktop. Moreover, you could also try to update, uninstall or roll back the display driver/graphics card driver. For more details, refer to each one of the options given below.

Option 1 – Try to restart the Windows Explorer process

The first option you have to try to fix the problem with the taskbar is to simply restart the Windows Explorer process in the Task Manager.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and find the process of Windows Explorer.
  • Once you find it, right-click on it and select Restart to restart its process.
  • After that, restart your computer and see if you can now see the Taskbar.

Option 2 – Try clearing the cache of multiple processes

The next thing you can do to resolve the problem is to clear the cache of many processes in your computer. To do so, follow these steps:
  • Open the Notepad app and paste the following content in the text area:
@echo off taskkill /f /im explorer.exe taskkill /f /im shellexperiencehost.exe timeout /t 3 /NOBREAK > nul del %localappdata%PackagesMicrosoft.Windows.ShellExperienceHost_cw5n1h2txyewyTempState* /q timeout /t 2 /NOBREAK > nul start explorer @echo on
  • After that, tap the Ctrl + S keys to save the changes you’ve made in Notepad and select the “All files” as its file type, and then name it “CacheClearTWC.bat”.
  • Next, go to the location where you saved the file using File Explorer and then run it. This will run a couple of batch scripts which will clear the cache of multiple processes in the system.
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option to open PowerShell as admin.
  • Next, execute this command in the command line: Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “appxmetadataappxbundlemanifest.xml”)}
  • After the command has been executed, this will reinstall the Shell Experience components and should fix the problem with the taskbar.

Option 4 – Update, uninstall or rollback the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Read More
Fix Libmysql.dll is Missing Error in Windows
Libmysql.dll is missing or not found error appears in Windows when the user is trying to open and run the application. In this guide, we will offer you solutions on how to fix and remove this annoying error.
  1. Check recycle bin

    Some applications or purely by accident itself libmysql.dll gets deleted. If you have not turned recycle bin off go to it and check to see if the file is by any chance there. If you find it, right-click on it, choose restore, the error will be gone.
  2. Update drivers

    Press ⊞ WINDOWS + X to open the Windows menu and click on Device manager In device manager locate device which has alert mark next to it Right-click on it and choose update driver Reboot your computer
  3. Run SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (admin) In command prompt type in sfc /scannow and press ENTER wait for the operation to complete and Reboot your system
  4. Reinstall application

    if you are getting an error only on one application or an error has started to appear after the installation of a particular application go to Windows applications, uninstall it and then install it again. There is a chance that the file has been corrupted during the installation process.
Read More
System Restore gets stuck or hangs up
As you know, System Restore is a useful tool in Windows operating system that helps users in fixing system issues by undoing any recent changes to the computer that may have caused the problem. However, there are times when you might encounter some issues when running this tool and one of these issues is when System Restore suddenly gets stuck or hangs up on initializing the restoration of the Registry in Windows 10. If you encounter a similar problem, read on as this post will guide you on what you can do in such cases. There are several things you can do when you face this kind of problem in System Restore. First, you can try to wait it out, give it more time to load, which should not take longer than 5 minutes. And if it’s still stuck after that time, give it another hour. However, if nothing changed after an hour, then you need to troubleshoot the problem further. Keep in mind that you must not interrupt System Restore by shutting it down abruptly, it could result in an unbootable system. To get started in troubleshooting the problem, you need to follow each one of the suggestions offered below.

Option 1 – Try to use the Windows Recovery Environment

The first troubleshooting option you need to try is to simply tap the power button for about 10 seconds. This is what you have to do when you have to interrupt System Restore or reset your Windows 10 computer. Tapping the power button for 10 seconds will perform a hard shutdown and once your computer shuts down, restart your computer again and follow the steps below but before you do that, make sure that you have a Windows bootable USB or DVD.
  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try to run System Restore in Safe Mode

If you can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into Safe Mode.
  • After that, select an option > Troubleshoot > Advanced Options > Startup Settings > Restart.
  • Once your computer has restarted, tap the F6 key to enable Safe Mode with Command Prompt and to run System Restore from there.
  • Now in Command Prompt, type the “rstrui.exe” command to run System Restore in Safe Mode. This will help in fixing the problem since it would be safer to perform System Restore of the computer.
Read More
Schedule restart update on Windows 11
windows 11 schedule updateWhen Windows 11 update is available but you do not wish to restart right away because you are in the middle of using a computer, you can schedule a restart for up to 7 days. It is very easy and we will show you how to do it.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Windows Update
  3. At the top, under the Restart required to click on Schedule the Restart
  4. Click the switch under Schedule a Time to turn it ON
  5. Use the Pick a Time and Pick a Day menu to set time and day when you want to update
  6. Go back to one screen and visually confirm that the date is set
  7. Close the settings
The scheduled restart will be confirmed in a message on the Windows Update page.
Read More
Fix Windows 0x8007002C – 0x400D Error
In Installing or upgrading your Windows 10, there really is no guarantee that everything will go smoothly as there are times you encounter errors like the “ We couldn’t install Windows 10, 0x8007002C - 0x400D ” error message among other Windows update/upgrade errors. When you encounter this particular error message you will the following message on your screen:
 “We’ve set your PC back to the way it was right before you started installing Windows 10. 0x8007002C-0x400D The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation”
This kind of Windows upgrade error indicates that some of the files needed for the installation are locked out for some reason and that Windows was not able to migrate them to a new version. It could be that your computer does not have sufficient space for those files. Thus, no matter how many times you try to upgrade your computer, you always end up going back to the previous version of Windows. To fix the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error, here are some suggestions that might help:

Option 1 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Perform a Disk Cleanup to free up disk space

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error instead so you need to perform a Disk Cleanup in order to fix the problem.
  • In the Cortana Search box, type “disk cleanup” and click on the related search result.
  • Then select the disk you want to clean and click OK.
  • Wait for the process to be completed and then restart your PC and try to install the Windows upgrade again.

Option 3 – Get rid of any file protection software

The Windows setup migrates the folder from one version to another during the upgrade. However, if some of your folders, if not all, are protected using some file protection software, then Windows won’t succeed in moving the folder and you will encounter this Windows upgrade error instead. Thus, you need to unlock all those protected files or better yet uninstall the file protection software after you remove the locked files. After that, try installing the upgrade again.

Option 4 – Rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the DISM tool

As mentioned, the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error might also be caused by corrupted files in the computer. Thus, you can try using the DISM tool to repair them. Running the DISM tool can repair the Windows System Image and Windows Component Store in Windows 10.
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve this particular Windows upgrade error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 7 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status