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What is DownloadAdmin/ Updateadmin?

As a digital creation of Blueis, the DownloadAdmin application peruses your computer system for programs/applications that are outdated. This program then makes the necessary updates/installation on your computer, as if it were the Administrator. While most people might consider this application harmful, scrutinizing the Digital Publisher/Creator of the application should be reason enough to remove DownloadAdmin (and any other associated program) from your computer. Why? Blueis is infamous for producing/distributing “adware type software”, according to herdProtect Anti-Malware. Is that not a plausible reason for you to remove applications associated with that publisher? Additionally, DownloadAdmin not only updates your outdated applications, but it installs additional programs - usually utility tools and search toolbars. This is a sly way to promote third-party software and to get ads loaded onto your computer system. Technical details about DownloadAdmin include:

Digital Publisher: Blueis Product Version: 4.0.0.1 Original File Name: DownloadAdmin Entry Point:  0x0000234A

Assessment of DownloadAdmin

For this assessment, the DownloadAdmin file was obtained and installed on a test computer. After the DownloadAdmin/Updateadmin application was installed, it made several modifications to the computer system. These modifications may class the newly installed file as a PUP (potentially unwanted program). Outlined below is what took place after the file was installed.

• Updated an outdated application installed on the computer

Subsequent to the update made by Updateadmin, I thought the PUP had run its course. However, it was not quite finished. It was after scanning the contents/programs of my Local Drive, I stumbled on an additional program, one that I did not download or install, at least not intentionally. As predicted, the DownloadAdmin application scanned through the computer system (in the blink of an eye), during installation and made adjustments to an application already installed. This program was the Mozilla Firefox. Since Mozilla Firefox was rarely used on the PC in question, the DownloadAdmin application thought it quite appropriate to revive the Mozilla Firefox browser, by replacing it with the latest or more contemporary version.

• Installed a search toolbar

While DownloadAdmin did request permission to install an updated version of my Browser, it provided no warning about installing a search toolbar. This is quite shady and deceptive. In addition to updating the Internet Browser, DownloadAmin also installed the SearchProtect toolbar (Conduit). This toolbar is no stranger to the market as I’ve encountered it on several occasions during my assessment of malware.

Should you remove DownloadAmin?

That decision is totally yours to make. However, here are some reasons why most people would consider that program unwanted

• It updates your outdated programs

In most cases, at least those I’ve seen, if a user has a program installed, they don’t necessarily want a new version of that program. In fact, this PUP could spell trouble since some programs, especially paid, require a license to use the software. When that program is updated/ upgraded, you might have to acquire a new license to get it to work.

• Unnecessary program

If you’re totally lackadaisical and loathe the idea of doing work yourself, this program might come in handy. Many users will update their computers manually by using Microsoft’s preinstalled/pre-programmed updater in their computer’s Control Panel. This option searches for and installs all the necessary programs to keep your computer safe and secure. The DownloadAdmin program only occupies needed space and resources on your computer. However, what’s good about this program is that it doesn’t operate at the start time so it doesn’t necessarily cause unnecessary lags on your computer.

• Modifies your search experience

By installing a search toolbar called SearchProtect, Updateadmin modifies or changes the browsing experience you’re accustomed to. SearchProtect hijacks your browser and changes your homepage to their choice while removing yours. This is often hard to reverse since the publisher created this software to remain once installed. To completely remove DownloadAdmin from your computer, click here to download and install Spyhunter

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

Encountering error code 0x80073712 in no way implies that you need to throw out your computer system and acquire a new one. Not at all! This error code simply means that a very important file to Windows might have gone missing or corrupted. This file is crucial to Windows update so without obtaining this file, you won’t be able to proceed with the update.

Error Code 0x800F0923

Likely, there are many programs and drivers installed on your computer. They all play a vital role. However, if you’ve received error code 0x800F0923, it might be time to consider or turn your eyes to installed drivers on your system. Why? Error code 0x800F0923 means that there’s a driver or driver on your current Operating System that’s not compatible with Windows 10. There’s clearly a dilemma here.

“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

1. Click on the Windows icon and go to settings.
2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
3. Choose Advance Option
4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

1. Open the Microsoft Edge browser.
2. Type in about: flags on the Address (URL) bar.
3. Under Networking, uncheck the Enable TCP Fast Open.
4. Close your Microsoft Edge browser and open a new one.

Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.

1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
2. A drop-down menu will show up, click on Command Prompt which is the first on the list.
3. Type in the code ipconfig /flushdns and press enter.
4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
5. Exit the CMD by typing exit and press enter.

The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

A surprisingly large amount of things present at your home can and do interfere with your wi-fi signal making it weak so devices are dropping it, having trouble connecting, or being slow.

Hello and welcome to our latest article where we will take a look at all things that are present in a lot of homes but are very bad for your WI-Fi signal.

Bad router placement

Having a router in a bad position can have some really large effects on WI-Fi signal strength and its availability. Usually, we do not give great attention to where we are placing our router but it has been proved over and over again that being close to certain objects does indeed have a great influence on the wireless signal strength and performance.

So, what are these objects and bad positions where we could place the router and effectively kill his Wi-Fi capabilities?

Fish Tanks

Water will block all radio waves including Wi-FI signals and waves themselves, so having a router next to the aquarium or any large source of water is a bad idea. You should always look at water as something bad for your Wi-Fi and move your router away from it as far as possible.

Bookshelves

Paper is another story and example of the dampening effect on radio waves. Did you know that various patterns of paper are used in silent rooms and recording studios in order to eliminate sound reflection from surfaces? Well besides absorbing sound waves, the paper also absorbs Wi-Fi signals and if you have a large bookshelf with a lot of books packed one beside another you just have a great wall of signal absorbing.

Mirrors

The problem with mirrors is in their coating that goes over the glass in order to turn it into the mirror, that coating is metal and as such, it is absorbing signals in large amounts. If you have an old or high-quality mirror that has a silver coating things are even worse since silver will absorb even more waves than modern cheap ones.

TV

Yup, TV is also on this list and for a similar reason as a mirror, although TV does not have coatings of metal, they have something even worse: a large metal plating on the back. Metal plating is there to produce structural integrity of the TV set and provide it with shielding from electromagnetic waves and as such it will prevent Wi-Fi waves as well. Do not place the router behind your TV.

Things that influence signals in homes

Any kind of metal decoration

Now when we covered mirrors and TV because of the metal they have, we must take a look at the metal itself. Any kind of metal stuff that you might have like baskets, figures, statues, frames, etc will effectively block your signal.

Kitchen appliances and Home utilities

Kitchen appliances like refrigerators, microwaves, ovens, stoves, etc. along with home appliances and utilities like dishwashers, washing machines, dryers, etc are large metal objects enclosed in a metal cage that will block signals from spreading further and it is no secret that most kitchens have weaker Wi-Fi because of this reason.

Home gyms

This is a logical conclusion as to everything explained so far if you have a workout room or small gym at home it is probably filled with weights that are metal and have mirrors inside, all of that will interfere and block signals.

Things blocking your Wi-Fi that you have no easy control over

Walls

Thick walls will dampen signals, thick walls from bricks will dampen even more and concrete walls will kill it almost completely. Any kind of metal reinforcement wiring inside walls will reduce and kill signals as well.

Floors and ceiling

This is somewhat important if you have a floor beneath or under the room where is your router located, but for the same reason how walls are blocking your signal floor and ceiling can do it as well, especially since most of the time they are made of some stronger material like concrete with metal fence inside.

Heating systems

If you have a heating system that is composed of metal radiators with water inside, then in terms of Wi-Fi signal strength you have an aquarium but in a metal box, and as such it will greatly reduce signal strength.

Error 126 - What is it?

Error 126 is a Windows PC error that mostly occurs either during program installation or removal. It is commonly experienced by Vista, XP and Windows 7 users. When the error 126 is generated, it usually terminates the program installation process, immediately. It is advisable to take corrective error repair measures immediately to ensure that you are easily able to install your desired program and you don’t encounter the error again.

Solution

Error Causes

There are multiple reasons for the occurrence of the error code 126 including. The reasons are listed below:

• Dll file corruption
• Missing or damaged dll files
• Corrupt and misconfigured system files
• Improper program installation
• Viral infection
• Corrupt registry
• Improper hardware

Further Information and Manual Repair

To resolve the error 126 on your PC, you don’t always have to hire a technician or be a computer programmer yourself. Though this error is critical the good news is that it is very easy to resolve. You can fix the error even if you are not technically sound. Try the solutions that we have listed below to help you resolve error 126 immediately:

Solution 1: Disable Firewall Protection

Sometimes Firewall protection may stop you from installing new programs on your PC successfully and this may display the error 126 on your PC. In such a scenario, disable Firewall protection and then try installing the desired program again. See if it works.

Solution 2: Restore Points

Sometimes dll files can go missing due to program removals and you may come across the error 126. To resolve it, restore points. This will help you restore your PC back to the way it was functioning before you removed a program and will also help you recover the lost and missing dll files.

• This can be done, by clicking the start menu.
• Now go to all programs, then accessories, and then system tools.
• Here you will see the ‘System Restore’ option. Simply click on it.
• This will help you open a new window. Here select the option ‘Restore My Computer to an Earlier Time’ point.
• As you select it, it will show you a list of restore points.
• Choose the latest restore point you see in the list and click ‘Next’ to continue. Now confirm to finish restoration.
• Restart your PC to activate the changes.

Solution 3: Scan for Viruses

The underlying cause for the error could also be related to viruses on your PC. To remove the viruses, you will have to download a powerful antivirus and scan your entire PC. Please note, anti-viruses are notorious for slowing down system performance, so you might have to compromise on the speed of your PC.

Solution 4: Run a Hardware Diagnostic

To find out which hardware is causing the error message to pop up, you will have to run a hardware diagnostic. For this, simply go to the start menu, type Memory Diagnostic in the search bar. Now access this tool and click on Diagnose your Memory problems. As you click on it, it will ask you to perform the check by either restarting the PC immediately or on the next restart. Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware. Nonetheless, if no faulty hardware is detected, this means the error is related to the registry.

Solution 5: Clean and Restore the Registry

The error 126 is also sometimes generated due to poor PC maintenance which leads to registry issues. The registry basically saves and stores all the data and activities performed on the PC. This also includes junk files, invalid registry entries, bad keys, temporary files, internet history, and cookies. This accumulates a lot of disk space. If not removed, they damage the registry and corrupt other important files like system and dll files, thereby generating PC-related error codes like error 126. The best way to resolve this error on your PC in seconds is to download Restoro on your PC. This is an advanced and multi-functional PC repair tool embedded with multiple powerful utilities including an intuitive registry cleaner, an antivirus, and a system optimizer. The registry cleaning feature detects all registry issues and errors. It wipes out all the unnecessary and obsolete files cluttering the system, fixes the damaged dll files, and restores the registry back to normal. Simultaneously, the antivirus utility scans for all privacy errors and malicious software infecting your system. This includes malware, adware, spyware, and Trojans. The system optimizer feature ensures your PC performance does not slow down. It boosts the speed of your PC to its optimum level. This PC fixer is safe, user-friendly, and efficient. It can be downloaded on any Windows version. Click here to download Restoro on your system and resolve error 126 right away!

For PC users that are blind or have low vision, the Narrator accessibility feature in Windows 10, lets you use your PC without a display or mouse to complete common tasks – it reads and interacts with things on the screen, like text and buttons. The narrator can be used to read and write an email, browse the internet, and work with documents. In Windows 10, there are a lot of options for Narrator that you can customize. You can change its keyboard shortcuts, personalize Narrator’s voice, enable Caps Lock warnings, and more. You can choose the voice for the Narrator, adjust the speaking rate, pitch, and volume. To change the default audio output device used to play the voice of the Narrator in Windows 10:

• Press the ⊞ WINDOWS + I
• From the Settings menu, click Ease of Access.
• Click Narrator on the left pane.
• In the Narrator window, on the right pane, toggle the button to On to enable Narrator if required.
• Scroll down to the Personalize Narrator’s voice section.
• For the Select where you hear Narrator’s voice option, click the drop-down and select the audio output device you want from the list. Please know that you will not be able to choose if you do not have multiple audio output devices connected to your Windows 10 computer.
• Exit Settings when done.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.

• First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
• After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
• Right-click on Google Chrome’s process and then select the End task option.
• Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
• From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
• After creating a copy of the folder, delete the Default folder.
• Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.

• Click on the three-dotted icon for the menu located at the top-right corner of your screen.
• Then click on the More tools option and go to Extensions.
• From there, you will see a list of all the installed extensions in Chrome.
• Disable all these extensions and restart the browser.
• Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:

• Open the Settings app and go to System > Apps & features.
• From there, look for Chrome and uninstall it from your PC.
• Then go to the official website of Google Chrome and download its latest version and install it.

Raptor Lake, a new and upcoming Intel 13th generation CPU will break the 6GHz barrier for the first time ever in normal working mode, overclocked mode in Intel words will go as high as 8GHz. CPU will be 15% faster than Alder lake in single-threaded tasks and a stunning 41% faster in multi-threaded workloads.

The current world record for overclocking is 8.72GHz done with AMD FX-8370 and Intel is aiming at breaking that record with Raptor Lake, of course, this kind of extreme overclocking will require some top-of-the-line nitrogen cooling systems.

Raptor Lake will run on the current LGA 1700 socket, so you will not need to buy another motherboard for CPU and they will also be manufactured on a 10nm process which means that you will need to take care of cooling and power supply if they really go over 6GHz.

Mid-range Intel Core i5-13600K processor will come with 14 cores inside and 20 threads running at a maximum P-core frequency of 5.1GHz, while Core i7-13700K will have 16 cores and 24 threads and run on 5.3GHz max P-core frequency. Best i9-13900K will come packed with 24 cores, 8 of them will be P-cores, and the rest 16 are E-cores, and 32 threads. It will reach 5.4GHz frequency but it was stated it can go to 5.8GHz with Thermal Velocity Boost.

After this statement, we can clearly see that the 6GHz breaker CPU will probably be an i9 special KS variant. In other words, specially tested and picked existing i9 running at higher speeds as was with Alder Lake as well where normal i9-12900K ran at 5.2GHz while i9-12900KS was running at 5.5GHz.

Recently, a few users reported that they were unable to turn on their computers for some reason and at the same time their computers Computer makes a beeping noise couple of times or continuously whenever they try to turn them on. The sounds the computers are making can be quite annoying and it also signifies that there is something wrong with them. The problem might have something to do with the hardware inside of the computer system rather than Windows 10 itself. As you know, a computer is designed to deliver audible error sounds every time some part of the hardware is not properly working. For instance, if you hear a single beep, this indicates that your GPU is having some issues and if you’re hearing two beeps, it indicates that your RAM is not working properly, whereas three beeps that repeat after a pause when you turn on your computer means that there is something wrong with the system memory. On the other hand, if your computer is beeping continuously, this means that the problem lies with the processor. To fix this issue, here are some suggestions that might help but before you proceed, make sure that you know how to manage your computer’s hardware, if not, better have some expert do it for you.

Option 1 – Try checking the RAM

One of the basic things you can do in this kind of case is to check the RAM. Prepare some screwdrivers and dig into your PC and then look for the RAM slots and ensure that they are attached firmly. There are times when moving around your computer daily can cause certain components in your computer to become loose. Worst case scenario is that the RAM might be broken so really have to replace it.

Option 2 – Try checking the graphics card

After digging into your computer, check the graphics card and give it some good cleaning. As you know, you have to remove certain components like the graphics card regularly and clean them to help increase their lifespan and avoid errors in a startup. And if it turns out that the graphics card is broken, you have to replace it with a new one to fix the problem.

Option 3 – Try checking the processor

The processor is the brain of every computer so if it ends up not working, everything else is useless. Thus, you need to check it to see if it’s firmly attached and see if it needs some cleaning of dust and other debris. After that, try turning on your computer again. If it doesn’t work, then you might have to take your system to a technician to resolve the problem for you.