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Fixing Error 633: The modem already in use

If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer.

According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application.

There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem.

The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.

  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

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List of games that support Nvidia RTX tech

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Nvidia GeForce RTX is a high-end professional visual computing platform created by Nvidia, primarily used for designing complex large-scale models in architecture and product design, scientific visualization, energy exploration, and film and video production. Nvidia RTX enables real-time ray tracing. Historically, ray tracing had been reserved for non-real-time applications (like CGI in visual effects for movies and in photorealistic renderings), with video games having to rely on direct lighting and precalculated indirect contribution for their rendering. RTX facilitates a new development in computer graphics of generating interactive images that react to lighting, shadows, and reflections. RTX runs on Nvidia Volta-, Turing- and Ampere-based GPUs, specifically utilizing the Tensor cores (and new RT cores on Turing and successors) on the architectures for ray-tracing acceleration.

Advantage in games

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List of games supporting the technology

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How to Repair Windows 10 Error 8024001F

Error Code 8024001F – What is it?

During the Microsoft Windows 10 upgrade, certain users have experienced an issue with error code 8024001F. Users should note that this error is also known as Windows Update 8024001F and 0x8024001F. This error code is relatively common and is usually caused by a faulty internet connection. Thanks to this common reasoning, the error is generally fixed easily, and users are able to restart their Microsoft Windows 10 upgrade. Common symptoms include:
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  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

With only three issues causing error code 8024001F, it is relatively easy to determine your particular issue and then follow the steps below to rectify the situation.
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Microsoft Support asks that you contact them directly for further assistance if you are able to rule out these three reasons for error code 8024001F.

Further Information and Manual Repair

Error code 8024001F is easily corrected using one of the following methods. Each of these methods should be convenient and comfortable for a basic computer user at home. If at any time you are unsure or feel you need more assistance, Microsoft Support asks that you contact them directly for more guided support.

Method 1- Access the Troubleshooter

  1. Access the Windows Update Troubleshooter
  2. When the dialog box pops up, click OK.
  3. Click NEXT on the following dialog box.
  4. Windows will then run the Troubleshooter, attempting to detect any known issues with your system.
  5. Depending upon the results you should be able to follow the on-screen prompts which will alleviate the update issue.

Method 2- Correct your internet connections

  1. Closeout of the error code 8024001F dialog box.
  2. Close the Microsoft Windows 10 updater.
  3. Attempt to access the internet through your normal browser.
  4. ** If you can successfully access the internet, then an internet connection is not the cause for this error code.
  5. If you are unable to access the internet verify that you are plugged into your network, both at the router/wall and at your computer jack.
  6. If you use a router, verify that all of the lights are on and active (showing an active internet connection).
  7. Establish an internet connection if possible. If you are unable to establish an internet connection, you may need to contact your internet provider.
  8. If you are able to reestablish an internet connection, then you should have no problem running your Microsoft Windows 10 update.

Method 3- Adjust the Windows Update settings

  1. Log into your current version of Windows as the Administrator (enter a password if prompted).
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  3. Search for the term “admin”, press ENTER
  4. Click the “administrative tools” option
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  8. Under the GENERAL tab, make sure that the “startup type:” is set to AUTOMATIC (DELAYED START)
  9. Under the “Service Status” header, click the START button.
  10. Click OK
  11. Restart the Microsoft Windows 10 update.

Method 4- Scan for the Conficker Worm

  1. Access the web address to be directed to the Microsoft Safety Scanner.
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Method 5- Firewall and Anti-Virus software

  1. If you are using the Windows firewall or a third-party anti-virus and firewall software, disable these programs.
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Can’t download anything on your Windows PC
Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.
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Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
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  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
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  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
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Option 5 – Try to remove Proxy

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  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
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  • Now click the OK and the Apply buttons.
  • Restart your PC.
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Option 6 – Try reinstalling your browser

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The Blue Screen of Death error or BSOD is definitely not an issue to face on your computer. Many users, if not all, have already experienced this headache at least once. One of these BSOD errors is the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error. The bug check error code for this is 0x000000FC and is usually caused by outdated or faulty drivers. In some cases, it could also be caused by an error in the Random Access Memory or RAM. This kind of error in the RAM might be physical, based on drivers, or even some kind of unwanted malware. So basically there are lots of possibilities why this particular BSOD error pops up. If you are currently facing this BSOD error, read on and carefully follow the suggestions given below but before you do that, make sure to create a System Restore point just in case something goes wrong. This way, you can always undo those changes using the System Restore point. Once you have that covered, proceed to the options given below to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error.

Option 1 – Try updating Windows 10 with all the security patches and updates

You might be able to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error by simply updating your Windows 10 computer with all the security patches and updates. To do so, go to Settings then proceed to the Windows Update section > Update & Security > Windows Update, and then click on the Check for Updates option. After you do that, it will automatically find and install all the latest security patches and feature updates from Microsoft.

Option 2 – Try updating all your drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 3 – Try running a Memory Check using Windows Memory Diagnostic

As mentioned, this error might be caused by some issues in the memory. To resolve it, you need to run the Memory Check on your Windows 10 PC. Refer to these steps to do so.
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  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
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  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 4 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
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Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:
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  • Sluggishness or freezing
  • Crashing of your programs
  • The message that states “IMAP_LOGINFAILURE”
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Solution

Restoro box imageError Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

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Error Code 0xC004C4AE - What is it?

Activation errors in Windows 10 can interfere with your ability to fully use the system. When Error Code 0xC004C4AE appears on your computer, you may see a message that shows that the validation process has been stalled due to binaries that appear to have been tampered with.  

While the text of this message may sound intimidating to people who are not familiar with the inner workings of the Windows 10 system, the basic meaning of the error message is that something has been introduced to the system that is not natively supported in Windows 10. During the Activation process, Windows checks to ensure that all of the Windows elements that are currently on the computer are valid and authentic to the Windows system. Usually, this particular error code refers to a language package that has been downloaded into the system using an outside application, which the Windows 10 operating system does not support. 

Common symptoms include: 

  • An error message when the activation is attempted 
  • Inability to complete the Windows 10 Activation process 
  • Inability to fully use apps in Windows 10 until the issue is resolved 

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in the Windows 10 Activation process.

Solution

Restoro box imageError Causes

The most basic cause of Error Code 0xC004C4AE is that an unsupported language package has been enabled in the computer. This most often occurs when third-party applications have been used to introduce additional display languages to your system. While third-party applications that provide language packs are acceptable in some versions of the Windows operating system, the Windows 10 Activation process will not be able to complete if the system detects that one of these unofficial language packs exists on your machine.

Further Information and Manual Repair

There are several methods that may be helpful in resolving the basic issue in the display languages that causes Error Code 0xC004C4AE to appear: 

Method 1: Restore Your System to an Earlier Point to Revert Changes 

Use a backup copy to restore your computer to an earlier date, in effect undoing the changes that caused the error. When your system has been restored, you will be able to go through any language packs that are not native to the Windows operating system and remove them before re-attempting the installation and activation of the Windows 10 system. 

This method is most useful if you keep a regular backup of your system and files. If you do not regularly back up the information on your computer, attempt one of the other methods instead. If you are unsure of how to use a backup to revert your changes or are not comfortable completing this step on your own, contact a certified Windows technician to assist you in the process. 

Method 2:  Revert to an Earlier System to Remove the Language Pack 

If you are unable to restore your system using a backup, the other option to resolve Error Code 0xC004C4AE is to halt your installation of Windows 10 and go back to Windows 7 or Windows 8.1, from which you will be able to remove the language pack in question. Once the offending language pack has been completely removed from your computer, the Windows 10 Activation process should be able to proceed normally. 

Several versions of windows don’t support language packages, so the best way to prevent this error from occurring is to avoid using any kind of third-party tool to install additional languages onto your Windows system. Activities Language You may be able to use third-party tools to instead complete alternative language actions without installing these languages as language packs. 

If the above solutions do not help you to resolve Error Code 0xC004C4AE on your machine, get in touch with a qualified Windows repair technician, who may be able to perform the operations needed to remove the problematic language pack from your computer and allow the Windows 10 Activation process to continue to completion. 

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In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:
  • Go to Settings and here, click on Privacy.
  • Next, go to Diagnostic and Feedback.
  • From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
  • After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:
  • Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
  • Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:
“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”
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A Quick Guide to Resolving the Runtime Error R6025

What is the Runtime Error R6025?

The runtime error R6025 can be quite annoying for PC users as it pops up randomly anytime. It is a type of runtime error but typically associated with C++ programming. The error is displayed in the following format:

‘Runtime Error! Program: C:…R6025-Pure Virtual Function Call’

Solution

Restoro box imageError Causes

The runtime error R6025 is triggered due to the following reasons:
  • Runtime components of Visual C++ libraries are missing
  • Microsoft.NET framework damaged
  • Registry corrupted with bad files and data overload
  • Virus and malware invasion

Further Information and Manual Repair

Try the solutions given below to repair the runtime error R6025 on your system:

Cause: Microsoft.NET framework damaged

Solution: If this is the underlying cause of the error, then it is advisable to reinstall and repair the Microsoft.NET framework on your PC. To reinstall this framework, go to the start menu, click control panel, programs and then click ‘Turn Windows features on or off’. Here you might be promoted for an administrator password. Insert the password to proceed. Now locate Microsoft.NET framework 3.5.1 and uncheck this box, press OK and then reboot your system. After that open ‘Turn Windows features on or off’ and check the Microsoft.NET framework 3.5.1 and then restart your PC. This will hopefully resolve the error.

Cause: Runtime components of Visual C++ libraries are missing

Solution: If runtime components of Visual C++ libraries are missing, then you will have to download and install these from different websites. This can be time-consuming and slightly complicated for you if you are not technically sound.

Cause: Malware Attack

Solution: If the runtime error R6025 is triggered due to a malware attack, then you will have to install and run a powerful antivirus on your PC. This will help detect and remove such malicious software affecting your system.

Cause: Registry Issues

Solution: If registry corruption is the underlying cause of the runtime error R6025 on your PC, then you need to clean up the registry and repair it. The best way to clean and repair the registry is to download Restoro. Restoro is an advanced PC repair tool integrated with powerful and highly functional utilities all in one. Utilities include a registry cleaner and a system optimizer. It has easy navigation, a user-friendly interface, and is compatible with all Windows versions. Users of all levels can operate it to resolve all kinds of PC errors including the runtime error R6025. The registry cleaner utility wipes out all the unnecessary, malicious, obsolete files and invalid entries overloading the RAM. It frees up the disk space, repairs the damaged files and the registry. Furthermore, Restoro also functions as a system optimizer. It detects system instability issues and resolves them while boosting the speed of your PC. To resolve the runtime Error R6025 on your system in seconds click here to download Restoro PC repair tool now!
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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