Fixing corrupted bootres.dll file in Windows 10

In this post, we will discuss what the “ bootres.dll ” file is in the Windows 10 operating system and where it’s also located. In addition, you will also be guided on how you can replace or fix a corrupt bootres.dll file which may prevent you from booting to your Windows desktop and will display an error message instead saying, “Boot critical file resourcescustombootres.dll is corrupt”. There are times when this error might also boot your PC to the Automatic Repair screen.

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files so if there is a need for the code, the related file being called by a certain application is loaded into memory and used. If the software or the operating system is unable to find the concerned DLL file or if the DLL file ends up getting corrupted, you will most likely get an error message.

In case you don’t know, the bootres.dll file is a critical system OS file, size 90KB, and can be found in the Windows folder. It is a part of the Boot Resource Library and portrays an important role in making sure that your PC boots properly. So if it ends up getting corrupted, your PC may fail to boot correctly and you’ll get an error message instead. To resolve this problem, here are some suggestions that might help.

If your PC automatically boots to the Automatic Repair screen, you need to click on that option to run the Automatic Repair. If it doesn’t work, you have to boot into the Advanced Startup options to manually access and run the Automatic Repair. Once you’re in the Advanced Options, you will be able to:

  • Run Automatic Repair
  • Use System Restore
  • Start Windows from an external device
  • Access Command Prompt
  • And use the System Image Recovery to restore Windows from a Factory image.

If the Automatic Repair fails to fix the problem, you may have to use System Restore or the Command Prompt to carry out further troubleshooting steps. Refer to the guide below to use these tools.

Option 1 – Try running the System File Checker in Safe Mode

Running the System File Checker is the safest way to fix DLL file missing or corrupted errors are thrown up by the Windows operating system as it could give you better results.

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try running the DISM tool to repair the System Image

To repair the System Image, you need to use the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: The command you executed will check for Windows component store corruption and will restore its good health. The scan might take up to 15 minutes. Once it is done, you have to restart your computer.

Option 3 – Try to repair the MBR and rebuild BCD

To repair the MBR and rebuild BCD, follow these steps:

The problem might boil down to the Master Boot Records since the previous case has already been isolated. There are times when the Master Boot Records can get corrupted and even though it is a serious issue, it can still be rectified by repairing the Master Boot Record.

  • Tao the F8 key while booting the system to go into the Windows Recovery Menu.
  • Next, click on Troubleshoot.
  • Then click on the Advanced options to get into the Automatic Repair menu.
  • After that, you have to use the bootrex.exe tool, so click on the command prompt and type in the following commands, one after the other:
  • bootrec /RebuildBcd
  • bootrec /fixMbr
  • bootrec /fixboot
  • Exit and then go ahead and restart your PC.

Option 4 – Try running the ChkDsk utility

One of the best options you must try is running chkdsk as it will check the disk for any errors and repair them automatically. To use it, follow these steps:

  • Boot your PC to the Advanced Options menu and click on Command Prompt.
  • Once you’ve opened an elevated Command Prompt, type in the following command and tap Enter to execute it:

chkdsk C: /f /x /r

Note: “C” is the drive root drive so it could be changed if you’re using a different one.

Option 5 – Try resetting your PC

Go to the Advanced Options > Troubleshoot > and select the Reset This PC option from the menu and then select Keep my files.

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Selected boot image did not authenticate Error
If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate. To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.
  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.
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Krita Desktop is a free and open-source painting application. Krita is a full-featured free digital painting studio for artists who want to create professional work from start to end. Krita is used by comic book artists, illustrators, concept artists, matte and texture painters, and in the digital VFX industry. Krita has been in development for over 10 years and has had an explosion in growth recently. It offers many common and innovative features to help the amateur and professional alike. Krita has a user-friendly interface. The dockers and panels can be moved and customized for your specific workflow. Once you have your setup, you can save it as your own workspace. You can also create your own shortcuts for commonly used tools. In addition to painting, Krita comes with vector, filter, group, and file layers. Combine, order, and flatten layers to help your artwork stay organized. There are also three different views on how to see the layers. Krita supports full color management through LCMS for ICC and OpenColor IO for EXR, allowing you to incorporate Krita into your existing color management pipeline. Open PSD files that even Photoshop cannot open. Load and save to PSD when you need to take your artwork across different programs. Krita is the only dedicated painting application that lets you open, save, edit and author HDR and scene-referred images. Furthermore, with OCIO and OpenEXR support, you can manipulate the view to examine HDR images, and use it in the most cutting-edge workflows from the film and visual effects industries.
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A Quick Guide to Fixing Error 451

Error 451 - What is it?

This is a typical SMTP error code. SMTP is the abbreviation for Simple Mail Transfer Protocol. It is an internet standard for email transmission. In other words, SMTP is a text-based protocol in which the sender communicates with the mail receiver by issuing commands and receiving a response code. The SMTP error 451 is displayed in the following format:
‘451 Requested action aborted: local error in processing’
This error message indicates that the program cannot send more messages and the server has hit the limit. This is because some mail servers have limits. The sever stops the task of sending and receiving emails when this limit is achieved.

Solution

Restoro box imageError Causes

The causes of error 451 include:
  • Server limit reached
  • Email rejection due to a remote anti-spam filter
  • Request denied by the server
  • Viral infection
If you heavily rely on email communication with your business partners and colleagues, then it is advisable to immediately resolve this issue without any delays. Though this error is not fatal, you should repair it right away to avoid inconvenience. SMTP error code 451 can hamper your ability to communicate via email.

Further Information and Manual Repair

Here are some of the best, easy, and effective DIY methods that you can try to repair error code 451 on your PC.

Method 1

To fix this error, simply follow these steps:
  • login to Linux SSH
  • Open the file /etc/localdomains
  • Nano/etc/localdomains and then add the domain name that is triggering email sending error
  • Now reboot your PC
This will hopefully resolve the issue. Nonetheless, if the error code still persists, then try other methods given below.

Method 2 - Configure List Settings to change the server limit.

This can be done by accessing the List Settings then Outgoing Mail Server (SMTP) and then the Limit Feature. By accessing the limit feature, you can easily adjust the program to any limit of your choice. Configure the limit and save changes. Reboot PC to activate the changes made.

Method 3 - Scan and Remove Viruses.

This error code can also be triggered due to viral infection. If this is the cause, then simply download an anti-virus on your PC. Scan the entire system and remove all detected malicious programs like Trojans, malware, adware, viruses, and spyware. This will repair the error 451 on your system.

Method 4

If the error still persists, then contact your SMTP provider to check the situation and resolve it. There is a possibility the error is generated from the SMTP provider’s end.
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How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
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How to Fix Installer Error 1603

Installer Error 1603 - What is it?

Installer Error 1603 message occurs during the installation of the Microsoft Windows installer Package. The error message is often displayed as the following:
'Error 1603: A fatal error occurred during installation.'
It indicates a problem occurred during the installation process and unsuccessful installation.

Solution

Restoro box imageError Causes

The installer error 1603 may occur if:
  • The folder you are trying to install the Windows Installer package to is encrypted
  • The system account does not have full control permissions
  • Incorrect installation
  • Registry issues

Further Information and Manual Repair

To resolve this error on your system, try the solutions listed below:

Solution 1: Install-Package in an Un-Encrypted Folder

Try installing the package to a folder that is not encrypted. However, if the error still persists, try other solutions listed below.

Solution 2: Enable Full System Control Permissions

Sometimes the error may occur when you don’t have system full control permissions. To enjoy full control permissions here’s what you need to do, go to my computer and right-click the drive that you wish to install the Windows Installer Package to. After that click properties and the security tab. If you can’t locate the security tab, this means your Simple File Sharing feature is turned on. You need to turn it off to continue. For that go to my computer, tools, and then click folder options. Now here press the view tab and check the Simple File Sharing box to turn it off. Press OK to save changes. Now you will be able to locate the security tab. Click on the Security tab and verify the name box that contains the system user account. If the system user account is empty then insert the account name. To insert, click Add, and then select user's dialog box, add a name, and close. Now go to the permissions section and check the box ‘Allow’ under full control. After that go to the ‘Advanced’ tab and do the following: If you are an XP user, select ‘Replace permission entries on all child objects with entries shown here that apply to child objects’ and then press OK to confirm. If you are not an XP user, then follow the same instructions but select the check box that says ‘Reset permissions on all child objects and enable propagation of inheritable permissions’ for the system account. Now click OK to confirm. To activate changes you will have to wait for a while. Once the changes are activated, try installing the Windows Installer package again.

Solution 3: Clean and Repair Registry

The Installer error 1630 can occur due to registry problems as well. To resolve registry-related issues download Restoro. This is a cutting-edge and advanced registry cleaner that scans your entire PC for registry-related errors in seconds and resolves them spontaneously. It removes all the unnecessary junk files, bad keys, invalid registry entries, cookies, and internet history cluttering and corrupting the registry. It repairs the damaged system files and repairs the registry right away thereby resolving Installer Error 1630 on your PC. It is safe and efficient. It is embedded with an intuitive algorithm and a sophisticated user-friendly interface. It is easy to use and operate. You can download it on any Windows version. Besides functioning as a registry cleaner, it also functions as an antivirus and a system optimizer. Click here to download Restoro on your PC to resolve all registry issues generating the installer error 1603 on your system.
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Fix Windows Activation Error 0xC004F212
Microsoft allows its users to download a copy of Windows to install on PCs. However, when you enter the key after the installation and you got the Activation Error 0xC004F212 instead, then it means that the license key and the Windows version you’ve just installed, do not match. When you encounter this error, you will see the following error message on your screen:
“The product key used on this PC didn’t work with this edition of Windows. Activation Error 0xC004F212.”
Every time Microsoft generates a license for a copy of Windows, it is associated with one particular Windows variant. Windows comes in many editions like Enterprise, Home, Professional, and so on. For instance, if you bought a license for Windows 10 Enterprise but you have installed Windows 10 Professional instead, then the activation will surely fail and you’ll encounter the Activation Error 0xC004F212. You will be asked to select which edition you want to install when you reinstall Windows 10 using a digital license. If you opted for an edition other than the one you are licensed to use, then you will most likely get the Activation Error 0xC004F212. If you have purchased your license key from a store or some website, you might want to check back with them about the exact version of Windows. Doing so will help you narrow down the problem. And if you have second thoughts about the license key’s validity, you can just reach out to a Microsoft Support agent to check the validity of the license key. Also, if have bought it from the store, there should be an option to get a refund. That way you can choose to buy the right version of Windows.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation Error 0xC004F212 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try forcing Windows 10 ISO to use the right version

You can also try to force Windows 10 ISO to use the correct version depending on the product key. Note that this option only works between Windows 10 Home and Professional version since they both have a common ISO. So if it’s Enterprise, then this option won’t work for you.
  • Extract the Windows 10 ISO files using an extractor.
  • Then browse to the folder you created and go to the sources folder.
  • From there, you need to create a text file named “PID.txt” and make sure to follow the exact format given below:
[PID] Value=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Note: “xxxxx” is the KEY to your Windows version.
  • Next, you need to create the ISO again or bootable media that will repack everything and then create the Media file. You can use the Media Creation tool for this.
Note: Windows will check the key during the installation and will figure out the right version of Windows.

Option 3 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation Error 0xC004F212 a lot easier and faster.
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How to Fix Modem Error 633
Modem Error 633 error is a dial-up error that usually occurs when using a USB modem with a Windows computer. The Modem Error 633 error message is displayed as the following:

“Error 633: The Modem is already in use or not configured properly.”

Solution

Restoro box imageError Causes

This error can be triggered due to several reasons such as:
  • A software program conflicts with the USB modem
  • The modem is not configured properly
  • The Telephon.ini file is missing or damaged
  • There is some issue with the way Windows is managing the communication (COM) ports on your computer.

Further Information and Manual Repair

If you experience the Modem Error 633 on your PC, you don’t have to panic. Though this error does not pose any major threats like data loss, it may hamper your ability to use the internet therefore it is advisable to resolve the error. Repairing the Modem Error 633 is quite easy. There are a number of ways to fix this error. So, let’s get started:

Solution 1: Delete Incompatible Software and Non-Present Modems

  • Click on the start menu and go to the ‘Control Panel’. Now choose the option ‘Phone and Modem’.
  • Here you will see three tabs, the dialing rules, modems, and advanced. Choose the tab ‘Modems’. As you click on it, you will see modems installed on your PC. To repair the Modem Error 633, select and remove all the incompatible software and modems that are not present and click ‘OK’.
  • Now to bring the changes into effect, restart your system with the modem plugged in and try connecting to the internet again.

Solution 2: Change the Communication Ports

If the error occurs because the modem is not properly configured, then this solution is possibly the best way to resolve this error. Here’s what you need to do:
  • Click on the Start menu and choose My Computer.
  • Now click on the option ‘Manage’ to open the Computer Management Window.
  • Once it opens, click the option ‘Device Manager and then expand the option modems. Click on Properties, then the Advanced tab, and the Advanced Port Settings button.
  • As you click on the Advanced Port Settings, then click on the COM Port Number drop-down box.
  • Choose a new Communication Port. However, make sure it is not already in use.
  • Once you make changes, click ‘OK’ and then restart your PC.
  • Now Open Device Manager again. Open the Modern Properties Window and then Click the Diagnostics tab.
  • After that view the command response window to verify if the error is fixed. If yes, then create a new dial-up connection and connect to the internet with ease.

Solution 3: Disable the Startup items

  • Another way to resolve Modem Error 633 on your PC is to go to the start menu and type ‘msconfig’ into the search box and then press ‘enter’.
  • Open the misconfig.exe program. As you open it, you will see 4 tabs, General, Boot, Service, Start-up, and Tools.
  • Now click on the ‘Start-up’, ‘Disable All’, and then press Apply.
  • After you press Apply, a window will pop up asking to restart the computer.
  • Confirm it and click restart.
  • Once the computer restarts now try connecting to the internet again. This will hopefully resolve the Modem Error 633.
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How to Fix Error Code 22

Error Code 22 - What is it?

Code 22 is a type of Device Manager Error code. Device manager errors are reported by the drivers causing the problem. It indicates that the devices are disabled in the Device Manager. This error code is displayed in the following format:
This device is disabled. (Code 22)
It looks like a very simple matter to enable a device from the Device Manager interface but if the device fails to load then there are likely greater underlying problems with the drivers. Drivers allow hardware devices to communicate with other hardware devices and the operating system. Drivers contain instructions and operating procedures for devices. Without a driver, a hardware device will not function and may not even appear in the Device Manager.

Solution

driverfix boxError Causes

Common causes of error code 22 are:
  • Device is disabled
  • Driver is outdated
  • The driver is missing or corrupt
  • The previous attempt to update the driver failed
  • Device is damaged
  • The device is not configured as the default device
This means that though the error code 22 typically indicates that the device reporting the error is disabled but other causes can also be associated with the error occurrence.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve error 22 on your PC. Try these methods to repair the issue.

Method 1

If the error code 22 is triggered due to a disabled device, then all you need to do to resolve the issue is enable the device. To enable the disabled device, follow these steps. Simply go to the start menu and type Device Manager in the search bar. Now click on the Device Manager and then click Actions. After you Click Actions, double click Enable Device. The Enable Device Wizard will pop up. Follow all the prompts from the Enable Device Wizard. This will hopefully resolve the issue.

Method 2

If method 1 doesn’t work then this means the problem is deeper than you think.  The problem can be triggered by the missing, corrupted, or outdated driver for the device reporting the error. In such a situation it is advisable to reinstall the driver for the device. To do this first uninstall the driver for the device reporting error code 22 then reinstall the driver.
  • For this simply click the Start menu, go to the control panel and then click Performance and Maintenance, and then System.
  • In the new window, you will then see a tab called Hardware and the Device Manager.
  • Double click on the device whose driver you need to uninstall.
  • Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall.
To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 3

Sometimes devices can also get damaged due to registry issues. In such an event, install Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner wipes out all the unnecessary and obsolete files damaging the registry and repairs them in a few minutes. Click here to download Restoro.
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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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