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Communication with service process failed

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem.

This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

  • Tap the Ctrl + Alt + Del to pull up the Security options window.
  • From there, select the option to open the Task Manager.
  • Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
  • Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.

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Malware Guide: How to Remove BitCoinMiner

What is BitCoinMiner Malware?

BitCoinMiner is a Malware created with the intent to force computer systems to generate crypto-currency, namely Bitcoin. This is done without the consent and knowledge of a computer/system holder. This unwanted file bears no digital signature or publisher since the creators of such a heinous invention do not wish to be known. Technical details about BitCoinMiner Malware include:
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of BitCoinMiner Malware

After installation of the BitCoinMiner Malware, there were no visible signs of an infection or program files installed. However, based on research, BitcoinMiner Malware utilizes the CPU’s resources (est. to be about 50%). Computer users have reported that they recognized an unknown process utilizing the majority of their processing space. the bitcoin miner is used by the creators to penetrate a user’s system, in effect coercing each infected system to mine Bitcoins covertly. After years of mining, a user might discern that their computer is moving slouchy and may even encounter various forms of BSODs.   After Bitcoins have been mined in the infiltrated system, the cyber currency is then returned/ sent to the creator of the malware. This venture is a sly and deceptive way to earn Bitcoins since the currency is gaining much popularity.

Further Information on BitCoinMiner

BitCoinMiner works covertly. There are no obvious traces of this program running on a computer system. However, once a computer system is infiltrated, the computer user will realize that their CPU resources are strangely being used up, even while the computer idles. Another expression of BitCoinMiner is the addition of cookies of various sorts to a computer system. These include:
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  • Advert (Adware) cookies
  • Casale Media (Spyware) cookies
  • Atwola (Spyware) cookies
  • Adtech (Spyware) cookies
Once BitCoinMiner is present on a computer system, it can potentially slow it down and also create back doors as a means to install other unwanted and harmful programs. To completely remove BitCoinMiner Malware from your computer, click here to download and install Spyhunter.
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How to use Control Panel in Windows 11
Windows 11 has brought us a new and revamped settings application that will cover most personalization and overall settings for your operating system. But as much as the new settings app is tweaked and modified there are still some things that can be modified only inside Control Panel. windows 11 control panelSince the Control Panel icon itself is somewhat not right away once clicked on the start button we are presenting you a couple of ways to open it so you can change each detail you want.

Via Start menu

The most straightforward and easiest way to reach and open the control panel is via the Start menu. In order to do it just click on the Start menu and type in the control panel. Then click on Control Panel Icon in the results.

Pin Control panel icon to the taskbar

In order to actually pin the control panel to Taskbar, you will need to open it first. Use the previous simple and fast steps in order to quickly open it then in the taskbar right-click on its icon. Choose Pin to Taskbar and close control panel. Now you can open the control panel quickly just by clicking it on its icon in the Taskbar.

Add Desktop icon

If you liked the idea to have an icon that you can click in order to fast open the control panel but you are not very fond of the icon being located in your Taskbar then let's place it on Desktop instead. In order to place a special control panel icon on the desktop, we will use Windows setting app. Open settings app with ⊞ WINDOWS + I and go to Personalization tab. Inside the personalization tab, go to Themes and click on Desktop Icon Settings. Check the box beside Control Panel and click on OK. The Control Panel icon will appear now on your Desktop and you can double click on it to launch it.

Run Control Panel from the Run dialog box

Same as in the previous version of Windows you can also open the Control Panel via Windows built-in run menu. This is mostly the preferred way to gain access to it by system administrators. Press ⊞ WINDOWS + R to open the run dialog. Inside dialog type in control and press ENTER. Control Panel will open right away.
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Yellow triangle with exclamation on Battery
Seeing a yellow triangle with an exclamation mark on the battery symbol on the System Tray of your Windows 10 laptop is not really uncommon especially if your battery is about to run out of power. However, if you just purchased your laptop recently and the first thing you’ve noticed when you first opened it is the yellow triangle with an exclamation mark in the battery, read on as this post will help you resolve this issue. Seeing this kind of icon on your computer does not necessarily mean that you have to replace your battery as there are still several potential fixes you can try to resolve the problem. So if you notice this icon, you can try running the Power troubleshooter as it will help you resolve any potential issues with the battery. Aside from that, you can also restore the default settings of the power plan manually or uninstall and reinstall the battery driver. For more information, refer to the given options below.

Option 1 – Try to run the Power troubleshooter

As pointed out, the Power troubleshooter can help you resolve any issues your battery might have automatically. It plans and detects system settings that can affect power usages like timeout and sleep settings, display settings, and screensavers and restores them to their default settings. To run this troubleshooter, follow these steps:
  • Open the Windows Settings and go to the Update and Security option.
  • Next, click on the Troubleshoot option under Update and Security and then scroll down until you see the “Power” option.
  • Under Power, click on the “Run the troubleshooter” button to start running the Power troubleshooter.
  • Wait for a couple of seconds until the Power troubleshooter is done scanning your computer for issues. Once it’s done, follow the next on-screen instructions that appear on the screen.
  • If needed, restart your computer and see if it has fixed the problem.

Option 2 – Restore the default settings of the Power plan manually

  • Open the Windows Settings again and select System.
  • Next, scroll down until you see the “Power & sleep” option.
  • After that, click on the “Additional power settings” option located in the right pane to open the Power Options.
  • Now click on the link that says, “Change Plan Settings” and select the “Restore default settings for this plan” option.

Option 3 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
  • Plug the power chord and restart your computer.
  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power chord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.
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How to know if you have keylogger in Windows
Hello and welcome everyone, today we will be talking about dreaded keyloggers, why they are dangerous, and how to know if you might have one in your system. Keylogger is a malicious application placed in your system and hidden with only one goal in mind, to get information about what are you typing and by that means for a person who infected you to get information about your credit card information or other sensitive data. They can be introduced into your systems in various ways and often can not be detected easily. Modern antivirus applications have ways of detecting them and removing but this tutorial aims to teach you how to spot them all by yourself since new keyloggers are produced daily and sometimes relying on antivirus alone is not enough. Unlike viruses and trojans, keyloggers are not heavy on system resources and you will not feel slow down on your computer if you have one which makes them harder to sport with regular work. Some of them can be even tracking you on the website and not even be physically present on your computer. Generally, we could categorize keylogger into 4 categories:
  1. Web browser-based keylogger. Some websites would have CSS scripts, input web forms, or so-called man in the middle keylogger. Lucky for us even Windows defenders with the latest update can detect this type of keylogger and successfully deal with it and how keylogger itself is not present on our system we are safe.
  2. General spyware keylogger. This keylogger is present in your system, usually, it infected it via email attachment, social media download, torrent download, some malicious so-called fixer application, etc. Most antivirus applications and windows defenders can detect these types as well and remove them successfully.
  3. Kernel-level keylogger. This keylogger is a more dangerous type they tend to operate underneath Windows as a rootkit and can go undetected by antivirus and windows defenders.
  4. Hypervisor-based keylogger. This is the most dangerous keylogger, they use virtualization techniques to hide and mask themselves as a replica of the operating system and they scan all keystrokes by the user. These are very rare keyloggers but they do exist.
If you suspect that you have a keylogger or just want to check your system for precaution reasons follow these tips and guides and luckily you will solve your issue in no time and your data will be safe.
  1. Use Task Manager to find suspicious entries.

    Task manager is a great application implemented in Windows that is constantly monitoring and showing all services, applications, and processes currently running on your system and thus a great tool to monitor your system if you know how to use it. First, open task manager by pressing CTRL + SHIFT + ESC Then take a good look into it, try to find suspicious names, probably duplicate of running application, something like Windows logon application, or keylog or anything similar which seems out of ordinary. If you manage to find a suspicious running application right-click on it and close it. Also while you are in task manager jump into the startup tab and check to see are there some unusual applications starting with your Windows, if you find anything, disable it right away. This is the most simple and quickest way to get some information right away if you suspect to have some simpler keylogger in your system.
  2. Use the command prompt to monitor your network.

    In order to check connections to your computer and find potential suspicious ones start the command prompt in administrator mode, press ⊞ Win + X, and choose command prompt (administrator). type in netstat -b and press ENTER. All website and application connections to your computer are now visible. ignore svchost, edge browser, windows store, etc ad check the IP of the remaining ones using the internet.
  3. Use keystroke encryption.

    Install encrypting software and even if you have a keylogger, the application will encrypt each stroke and all that attacker will get is gibberish
Please remember to always download files from trusted sources, do not open unknown emails, and do not share your information publicly. Take common protection steps in order to protect yourself in the digital world.
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WebShield Malware Removal Tutorial

Web Shield is a free application that allows you to view insightful analyses about the websites that you visit and specifically how they’re tracking you online. Web Shield cannot determine exactly who is tracking your computer usage. Instead, Web Shield allows a user to see which websites have placed tracking code onto their computer.

This software is ad-supported and displays advertisements in the form of injected banner ads, popups, and context hyperlinks in the user’s web browser. It adds Windows Background services, displays unwanted advertisements, and can modify the browser’s home page.

About Browser Hijackers

Browser hijackers (also called hijackware) are a type of malicious software that modifies web browser settings without the user’s knowledge or permission. These hijacks appear to be increasing at a worrying rate across the world, and it could be really nefarious and sometimes dangerous too. There are lots of reasons why you may experience a browser hijack; but commercial, marketing, and advertising are the main reasons for their creation. The idea is to force users to visit specific sites that are looking to increase their site visitor traffic and generate higher ad income. Nevertheless, it is not that harmless. Your web safety is jeopardized and it is also very irritating. Furthermore, hijackers will make the entire infected system fragile – other destructive malware and viruses would seize these opportunities to intrude into your system very easily.

Browser hijacking signs

Here are some symptoms that indicate you have been hijacked: home-page is modified; you see new unwanted favorites or bookmarks added, typically directed to ad-filled or pornography sites; the default search engine has been changed and the web browser security settings have been cut down without your knowledge; you notice many toolbars on the internet browser; you see lots of pop-up ads on your computer screen; your internet browser has become unstable or starts running slowly; you can’t visit certain websites like home pages of anti-malware software.

How does a PC get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or even an email attachment to reach a targeted computer system. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objectives. Some browser hijackers spread in user’s PC by using a deceptive software distribution strategy called “bundling” (usually through shareware and freeware). A good example of a popular browser hijacker is the most recent Chinese malware named “Fireball”, which has attacked 250 million computers across the world. It acts as a hijacker but could be changed into a fully functioning malware downloader later on. Browser hijackers will affect the user’s web surfing experience severely, record the websites frequented by users and steal personal information, cause problems in connecting to the net, and eventually create stability issues, causing applications and systems to crash.

Browser hijacker removal

Some browser hijacking could be quite easily reversed by finding and removing the corresponding malware software from your control panel. But, most browser hijackers are difficult to get rid of manually. No matter how much you try to remove it, it can come back over and over. Moreover, manual removal requires you to carry out several time-consuming and intricate actions that are hard to do for novice computer users.

Malware Blocking Access To Safebytes Website And Anti-Malware Downloads - What To Do?

Every malware is bad and the effects of the damage can vary based on the specific type of malicious software. Some malware types alter browser settings by including a proxy server or change the computer’s DNS settings. In these cases, you’ll be unable to visit some or all internet sites, and therefore unable to download or install the required security software to get rid of the malware. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Even though this type of problem can be tougher to circumvent, there are some steps you can take.

Start your system in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should avoid it. Since just the bare minimum programs and services start-up in Safe Mode, there are rarely any reasons for issues to occur. The following are the steps you need to follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft website for directions on Windows 8 and 10 computers). 1) Tap the F8 key continuously as soon as your computer boots, but before the large Windows logo or black screen with white texts appears. This would conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have internet access. Now, get the malware removal program you need by using the browser. To install the program, follow the guidelines within the setup wizard. 4) Right after installation, run a complete scan and allow the program to delete the threats it detects.

Switch over to an alternate browser

Some malware only targets particular browsers. If this is your situation, make use of another internet browser as it might circumvent the malware. If you appear to have a trojan attached to Internet Explorer, then switch to a different web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your Thumb drive

Here’s yet another solution which is utilizing a portable USB antivirus software that can scan your system for malware without the need for installation. Follow these steps to use a thumb drive to clean your infected computer system. 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB port on the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) When asked, choose the location of the pen drive as the place where you want to put the software files. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click on “Scan Now” to run a scan on the affected computer for malware.

Review of SafeBytes Anti-Malware

Do you want to download the very best anti-malware software program for your desktop? You can find many applications available that come in free and paid versions for Windows systems. A few of them are great, some are ok types, and some will harm your computer themselves! You need to pick one that is reliable, practical, and has a good reputation for its malware protection. When considering the reliable software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a trusted software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your computer against infections caused by different types of malware and other threats, including spyware, adware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes anti-malware comes with a plethora of enhanced features that sets it apart from all others. Here are a few popular features present in this program: World-class AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep within your PC. Real-time Active Protection: SafeBytes offers complete and real-time security for your computer system. It’ll regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. Web protection: SafeBytes checks and provides a unique safety rating to every website you visit and block access to web pages considered to be phishing sites, thus protecting you from identity theft, or known to contain malware. Low CPU Usage: SafeBytes is a lightweight and simple-to-use anti-virus and anti-malware solution. Since it uses very little computer resources, this software leaves the computer power exactly where it belongs to: with you actually. 24/7 Guidance: You could get high levels of support 24/7 if you’re using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of WebShield without the use of an automated tool, it may be actually possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll probably also want to totally reset your browser to its default settings. If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know precisely what files to remove before undertaking any actions. Please keep in mind that this is for advanced users only and might be challenging, with incorrect file removal leading to additional system errors. In addition to that, certain malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode.
Files: %ProgramData%webshield %ALLUSERSPROFILE%Application DataWebShield %ALLUSERSPROFILE%WebShield Registry: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallmweshield] [HKEY_LOCAL_MACHINESOFTWAREmweshield] [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesmwescontroller]
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Fix Windows Error Code 0x80070017
If you suddenly encountered a Windows Error Code 0x80070017 during an Update, Installation or System Restore then it’s probably due to some missing or corrupted system files. This kind of error code can occur during an update, installation, or system restore and the only way out of it is to download the file once again and re-run the installation from the top. Before you start to troubleshoot the problem, you need to create a System Restore Point first. After you create a System Restore point, you can follow the troubleshooting options laid out below to fix the Windows Error Code 0x80070017. You just have to follow the troubleshooting option that applies to your situation and whether you got the error during an update, installation, or during System Restore. Whether you got the error 0x80070017 while updating Windows 10 or installing it or during a system restore, the first thing you must do is run the System File Checker. As pointed out early on, the Windows Error Code 0x80070017 might be caused by corrupted or missing system files so the first thing you can try is to run the System File Checker scan.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
If you have encountered Windows Error Code 0x80070017 during an Update, then here are some options you need to try:

Option 1 – Delete the files/contents in the SoftwareDistribution Folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error Code 0x80070017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you got the error code 0x80070017 during a Windows 10 installation, then it’s because of bad media or corruption in ISO. Here are some troubleshooting steps for this kind of situation:

Option a – Try to create Windows 10 ISO media again

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. Most users reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seem to create issues such as the error 0x80070017. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with the option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option b – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x80070017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically. If you got the error during System Restore then this means that the files that are being copied from the disk are not making it to the hard drive. To resolve it, here’s what you can do:

Option 1 – Run System Restore in Safe Mode

You might want to run System Restore in Safe Mode and see if it works. Just reboot your PC into Safe Mode and then run System Restore.

Option 2 – Reset Repository

  • Boot your PC into Safe Mode.
  • Then open Command Prompt as admin.
  • Next, type the “net stop winmgmt” command and hit Enter to stop the Windows Management Instrumentation Service.
  • After that, go to C:/Windows/System32/wbem. From there, rename the repository folder to “repository-old”.
  • Restart your computer.
  • After your computer has restarted, open Command Prompt as admin again and then type the “net stop winmgmt” command and hit Enter.
  • Next, type the “winmgmt /resetRepository” and hit Enter to reset Repository.
  • Restart PC and check if System Restore now works.

Option 3 – Try resetting Windows 10

To fix the error 0x80070017, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, it only resets all the system settings and files. Simply go to Settings > Recovery. From there click the Get started button under the Reset This PC section.
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Can’t connect to this network Windows issue
Internet connectivity issues like Can’t connect to this network present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should resort if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet. The second step is to uninstall the driver for your network adapter. This solution is to resort if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:
  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.
A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:
  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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Fix Microsoft Word Stopped Working in Windows
Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.
  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.
  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error
  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish
  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.
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Recent Items aren't visible under Taskbar
In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on. In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor. But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.
  • Open the Settings app and select Personalization.
  • From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
  • Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

  • Tap the Win + E keys to open File Explorer.
  • Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
  • Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.
Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.
  • After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
  • Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
  • From there, select the Policies Explorer folder located in the left pane.
  • Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
  • Now delete this entry.
Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
  • Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
  • Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
  • Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
  • Once you’re done, close the Group Policy Editor and restart your PC.
Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.
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