Attempt was made to reference a token

If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc.

Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix Remote Desktop Black Screen issues
According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Turn off or on Mobile Hotspot remotely
In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

  • First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
  • After that, scroll down to the “Turn on remotely” section.
  • Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
  • From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.
Read More
Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
Read More
A Quick Guide to Fixing JavaScript Void 0 Error

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:
  • It can be due to a simple random Windows application glitch.
  • You are visiting an unsafe website that contains malware
  • JavaScript’s web browser implementation  is broken due to poor program installation
  • Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
  • Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.
Read More
Fix AMD driver crashing Windows 10
Graphic cards are essential to our computers but from time to time in the race to make better GPU and to grab a large portion of the market bad drivers get released and can create really unwanted and unpleasant experiences, from Windows freezes to the black screen of death, to AMD driver Windows crashing down and many more. This article will cover basic troubleshooting with AMD drivers and offer you solutions on how to fix them.
  1. Rollback the previous version of the driver.

    Installing the new driver version is the reason for this particular error, so naturally rolling back the previous version which was stable and did not cause issues will solve the problem. To roll back the previous version of drivers follow the next steps: Open Start menu and click on settings, go to system and choose Apps and features Find: AMD Catalyst Install Manager, right-click on it, and choose to uninstall Go to AMD official website and download the previous driver version, install it on your computer Turn off automatic driver updates and reboot your system
  2. Reinstall the driver

    Sometimes it is not a bug in the released driver, it is a corruption of files because of file transfer or any other specific reason. The reinstalling driver will fix an issue if this is the case. To reinstall the driver Press ⊞ WINDOWS + X and choose Device Manager Expand Display adapters, right-click on AMD device and choose to uninstall Go to the official AMD website, download the latest driver and install it Reboot your system
  3. Disable browser extensions

    Some users have reported that error occurs only when they are watching videos online, if this is your case, go to your browser options and disable extensions to see if this will remove the problem.
  4. Remove Lucid Virty MVP

    If by any chance have this relic installed on your system, go to Applications and remove it. It is an old program shipped with old drivers and it is usually present in your Windows that was upgraded from 8.1 to 10. Uninstall it and see if this fixes your issue.
  5. Clean your graphic card

    Sometimes this error can happen due to excessive dust on your GPU, if you have the expertise, clean it or take it somewhere to be cleaned.
Read More
Enumerating user sessions to generate ...
There are times when the Windows Search doesn’t work and you wouldn’t have a clue as to why it happened since it does not give any error codes. In such cases, you have to check the error logs in the Event Viewer to find out more about the problem. From there, look for an error with the Event ID 3104 in the Windows error logs and if you see an error message that says, “Enumerating user sessions to generate filter pools failed”, read on as this post will guide you in fixing the problem. Apart from the error message, you might also see more information in the details section of the log that says, “(HRESULT: 0x80040210) (0x80040210)”. This kind of error is most likely caused by something that prohibits the search function from initializing. A lot of users assumed that it could be due to Cortana but it’s actually not. While some users also reported that they encounter the issue after they restarted their computers. This error was also reported with the same event ID 3104 on the Windows Server. According to security researchers, this error could be caused by problems in the Registry entry of Windows search. It could also be due to an issue with the SYSTEM account where it hasn’t been added to the DCOM Security. It is also possible that the Windows Search function has not been initialized. To fix this error, you can try to rebuild the Search Index manually or run the Search and Indexing troubleshooter. You can also check the startup type of the Windows Search service or try some registry tweak.

Option 1 – Try to rebuild the Search Index manually

The first thing you can do to fix the problem is to manually rebuild the Search Index. You can do that by going to Control Panel > Indexing Options and from there, click on Advanced. After that, go to the Index Settings tab and then click on Rebuild > OK. Once you’re done, check if it fixed the problem.

Option 2 – Try running the Search and Indexing troubleshooter

You could also run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings are in place and automatically corrects any issues with the Windows 10 search function. To run this troubleshooter, just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Once the troubleshooter is done, restart your computer and see if it fixed the error.

Option 3 – Try checking the startup type of the Windows Search Service

In this option, you have to check the startup type of the Windows Search service since the service won’t start. To do so, refer to these steps:
  • Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then tap Enter to open the Services Manager.
  • Next, from the list of services, look for the Windows Search Service or WSearch. Once you find it, right-click on it and select Properties.
  • After that, change the Startup type to Automatic and click on the Start button if the service is in the Stop state.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer.

Option 4 – Try changing the Registry entry for Windows Search

Before you apply some registry tweak, you need to create a System Restore point first. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • If a User Account Control prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Search
  • From there, click on Windows Search and look for the key named “SetupCompletedSuccessfully” and change its value to “0”. Just right-click on it and select Modify.
  • Then input “0” as its value data and click on OK to save the changes made.
  • Exit the Registry Editor and restart your computer.
  • Now check if the Enumerating user sessions to generate filter pools failed is fixed or not.
Read More
Software review series: Freeplane
There are not many applications for creating mind maps, even fewer that are completely free, so it is with great pleasure to present you with Freeplane. Freeplane is mind mapping, Knowledge Management, and Project Management software completely free and open source. freeplaneYou can it here: https://sourceforge.net/projects/freeplane/files/latest/download

And from developers git page and I quote:

Freeplane is a free and open-source software application that supports thinking, sharing information, and getting things done at work, in school, and at home. The core of the software is tools for mind mapping (also known as concept mapping or information mapping) and using mapped information. Freeplane is written in Java using OSGi and Java Swing. It runs on any operating system that has a current version of Java installed. It can be run locally or portably from removable storage like a USB drive. We use Github only as of the main code repository, all other project parts are hosted at the source forge. So all bugs and feature requests are managed in a separate issue tracker. There is a drop-down box for selecting different types of issues. Other sources of inspiration are our new forum and old forum. Some users write their ideas there. Every contributor and every team member freely decides what task he is going to work on, but for making the best decision we can communicate our self-set goals in the above forum. It is supposed to enable early discussions and community feedback and also to motivate you and other people.

How to start hacking and contributing

People new to the project can start with implementing a new small feature or doing some refactoring or documentation and not with the bug fixing. Not all bug reports seem to be equally important, and if there are important bugs they usually get fixed by people who broke the functionality. I think you should first get there :). For internal developer discussions, there is a private mailing list. It is held private to avoid spam mails. If you want to be subscribed let us know what mail address you are going to use with it. This list is the preferred way to ask all code-related questions because they usually get answered soon and by the most competent team member. Some documentation for new developers is available in Freeplane wiki https://www.freeplane.org/wiki/index.php/How_to_build_Freeplane and also here and here. It is written for new guys and should also be maintained by the new guys to stay up to date. Looking forward to any questions and contributions, Freeplane development team
Read More
New Chrome update brings surveillance debate
Google Chrome 94 is here and it has introduced a controversial idle detection API. For those people that do not know what idle detection API is, well basically Chrome can be asked by a website to report when a user of the site has a site open and is idle on the device. The issue that people have with this is that this particular feature can be used to report when the user is not using a computer at all. chrome idle detection featureGood thing is that website or web application will prompt you to allow it to use this feature like when a site/application wants to use your microphone or web camera. Developers are on board with this feature since it can provide them with more telemetric data on how users are interacting with their website/application but there are some that are strongly voicing against this. Tantek Çelik, Mozilla Standards Lead, commented on GitHub, saying:
As it is currently specified, I consider the Idle Detection API too tempting of an opportunity for surveillance capitalism motivated websites to invade an aspect of the user’s physical privacy, keep long-term records of physical user behaviors, discerning daily rhythms (e.g. lunchtime), and using that for proactive psychological manipulation (e.g. hunger, emotion, choice)… Thus I propose labeling this API harmful and encourage further incubation, perhaps reconsidering simpler, less-invasive alternative approaches to solve the motivating use-cases.
Others who have spoken against this feature are people from the WebKit development team inside Apple. Ryosuke Niwa, an Apple software engineer who works on WebKit said:
That doesn’t seem like a strong enough use case for this API. For starters, there is no guarantee that the user won’t immediately come back to the device. Also, who is such a service supposed to know what another device user might be using at any given point? We’re definitely not going to let a website know all the devices a given user might be using at any given point. That’s a very serious breach of the said user’s privacy. It seems to me that such a suppression/distribution mechanism is best left for the underlying operating systems/web browsers to handle.
Of course, technology itself as always can be used for good or for bad and time will tell if this feature has brought good stuff or it has paved another brick in surveillance and privacy manipulation. As said for now option will prompt for agreement and let's hope that it will be used for good causes from this day into the future.
Read More
Fix Kernel Power Blue Screen in Windows
To function properly and as intended, Windows 10 depends on a number of resources and software components. Even with a simple task as powering the machine, there are already several smaller software components supporting it. However, if any of these resources or components experience issues, it will affect the overall function of the computer. One of the errors reported is the Kernel Power Blue Screen error which is triggered by the Windows Kernel that mostly comes with a Windows Kernel Event ID 41 error. This kind of error can turn off and reboot the computer randomly. Here’s an example of a Bugcheck code entry with the same event:
 “EventData BugcheckCode 159 BugcheckParameter1 0x3 BugcheckParameter2 0xfffffa80029c5060 BugcheckParameter3 0xfffff8000403d518 BugcheckParameter4 0xfffffa800208c010 SleepInProgress false PowerButtonTimestamp 0Converts to 0x9f (0x3, 0xfffffa80029c5060, 0xfffff8000403d518, 0xfffffa800208c010)”
This kind of BSOD error is caused by an issue with the Power Supply components in both the software and hardware parts of your computer. In such cases, if your computer is stuck in a reboot loop, you need to troubleshoot the problem via Safe Mode or in the Advanced Startup options screen.

Option 1 – Try disabling Overclocking

If you have enabled Overclocking, you might have to disable it as some users reported that the Kernel-Power Blue Screen error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the Kernel-Power Blue Screen error is now fixed.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.
Note: You could also try to run the Blue Screen troubleshooter to fix the Kernel-Power BSOD error. You can find it under the same page as the Power troubleshooter.

Option 3 – Try to replace the Power Supply Unit

You could also try to consider physically replacing the Power Supply Unit or PSU of your computer and see if that helps or not.

Option 4 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 5 – Try to check physically check your RAM

In this option, you have to check your RAM physically especially if you tend to use multiple physical RAMs on your computer so it can be quite tricky and technical. You have to check first if they are of the same frequency and then verify if the chip is compatible or not. You also have to check if the sockets are attached using some adapter or non-recommended apparatus as it can cause some problems while giving performance hit to your computer.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the Kernel-Power BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 7 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the Kernel-Power BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.
Read More
Fix Windows Update Error 0x8024A10A
The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Update Service.
  • Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
  • After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status