An Easy Guide to Resolve Xpcom.dll Error

Error 0x00000643 - What is it?

This is a Windows Vista printer error. It occurs when you try to use the plug-and-play service to install a WSD printer on your PC. WSD is the abbreviation for Web Services for Devices. It is a Microsoft API to simply programming connections to web service enabled devices such as printers, file shares and scanners.  The error 0x00000643 code is displayed in the following format:

“Operation could not be completed (error 0x00000643)”

Solution

Error Causes

The error 0x00000643 may occur due to multiple reasons, including:

• No suitable driver installed for your printer
• A firewall or other security program is too restrictive
• Registry file has invalid entries
• Virus and Trojan
• Outdated system drivers

Further Information and Manual Repair

To resolve this error code on your PC, you don’t have to hire a professional technician and spend hundreds of dollars to perform system repair. You can resolve it all by yourself, even if you are not a computer programmer or lack technical expertise. Here are some of the easiest and proven methods to fix the error 0x00000643 on your PC:

1. Update Outdated Drivers

This can be done by accessing the ‘Device Manager’. All you have to do is, go to the start menu and type Device Manager in the start search box. Then click on the Device Manager in the list. On the action menu, click the scan for hardware changes or update the driver.

2. Delete the WSD Port to Resolve Error

Go to the start menu and type printers in the search box. Click printers in the given program list and then click the option add a new printer. After that, select the existing WSD port and any printer driver. Now delete the printer. The WSD will be deleted automatically. Once this is done, connect the printer to your computer. You will see the plug-and-play service will begin to install the printer again. This process is most likely to resolve the issue and reinstall your printer.

3. Disable Firewall

Sometimes the error may occur if the security programs are too restrictive such as the Firewall. To fix the problem simply disable Firewall.

4. Viral Infection

If the underlying cause of the error is a viral infection, then download a powerful antivirus and run it on your PC. Scan for viruses and delete them.

5. Registry Invalid Entries

If you don’t clean the registry regularly, this overloads with unnecessary, redundant and obsolete files like cookies, internet history, junk files, bad registry keys and invalid entries. This damages the registry and generates such error codes. Although you can resolve and repair the registry manually, but that method is slight tricky and time consuming. It may require technical expertise. However, another quick and easy way to clean and restore the registry and resolve error 0x00000643 on your system is to download Restoro. This is a next-generation, advanced, and highly functional PC Repair Tool. It is deployed with an intuitive algorithm and multiple utilities such as a smart registry cleaner, a powerful antivirus, and a system optimizer. The registry cleaning utility detects all registry issues on your PC, removes invalid entries cluttering the registry, and repairs it right away thereby resolving error 0x00000643. The antivirus simultaneously detects malware on your PC and removes them while the system optimizer boosts the speed of your computer significantly. Restoro is bug-free, safe, and efficient. It has simple navigations and a user-friendly interface. This software is compatible with all Windows versions including Vista. To fix error 0x00000643 on your system in seconds, click here to download Restoro now!

AI and neural networks are more and more being used in all parts of our lives. From face detections to deep fakes it is both amusing and frightening to watch at the same time. From some really bad uses of neural networks and AI overall, looking at you deep fakes, upscaling videos or images are mostly harmless pieces of work not harming anyone. There is one cool YouTube channel, well there are more but this one seems to have most of the videos on it and if I am wrong I apologize. https://www.youtube.com/channel/UC33rC3GO1UZFAkMcCCwjyWg So upscale is like previously mentioned a YouTube channel that hosts old game trailers and into videos but in full 4K or 8K video resolution, fully upscaled using neural networks. There are some videos that are not maybe top-notch but the large quantity of them is pretty well upscaled and they do indeed look great. So if you have some time and want that old nostalgia fix, go and check it out. You might find something that will bring that old you out and you might even drop a smile or two remembering old good days, I know I have.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

There are a lot of users who use their Windows 10 PCs to create and access data on their servers using their network. However, some of them reported getting an error saying that the server is not accessible. Here’s the full content of the error message:

“\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon Failure: The target account name is incorrect.”

If you are among the users who experience the same issue, read on as this post will help you resolve this error when accessing your server. But before you start troubleshooting the problem, you might want to perform System Restore, especially if tend to create one. To use System Restore, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the ACPI.sys Blue Screen error now’s the time for you to make use of the potential fixes laid out below.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try checking the status of the Workstation Service

You might want to check the status of the Workstation Service as the error might have something to do with it.

• Tap the Win + R keys on your keyboard to launch the Run utility.
• Then type “services.msc” in the field and click OK or hit Enter to open the Windows Services Manager.
• After opening the Services Manager, you will see a list of all the services on your computer and from there, locate the Workstation Service.
• Double click on the Workstation Service to open its Properties.
• Next, Stop the Service and Start it again or you can also right-click on it and select Restart and then make sure that its Startup type is set to Automatic.
• Now restart your computer and check if the error is fixed.

Option 3 – Try to change the File Sharing Connections setting

You can also try to change the File Sharing connections setting. All you have to do is go to Control Panel > Network and sharing center > Advanced sharing settings > File sharing connections. From there, you need to select “Enable file sharing for devices that use 40 or 56-bit encryption and check if it helps in fixing the problem. If not, undo the changes you’ve made and proceed to the next given option.

Option 4 – Try checking the Network Configuration

Checking the Network Configuration can also help you fix the error. Refer to the steps below to do so:

• Right-click on the Wi-Fi connection or on the Ethernet connection icon located in the system tray.
• Then select open Network and Internet Settings and then click on the “Change Adapter Options”.
• After that, a new window will appear and from there, select the network connection that connects your computer to your network – this can either be a Wi-Fi connection or Ethernet connection.
• Right-click on that connection and select Properties where you will see a list of items.
• Select the Internet Protocol Version 4 or Internet Protocol Version 6 from those items according to your system requirement.
• Then click on the Properties button.
• Check if everything is now configured as to how it is supposed to be and then check if the error is resolved.

Option 5 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 6 – Run the Network Adapter Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

This post will provide you a couple of fixes you can try to resolve the Windows Update Error 0x8007001E in Windows 10. So if you are one of the users who encountered this particular Windows Update error then you’ve come to the right place. The error code in this error message also happens to be linked to some random BSOD crashes. The error code 0x8007001E is related to a storage space error or out-of-memory-type error. On the other hand, there are also instances when this error has nothing to do with your computer’s space or shortage of memory – it could be that there are broken software components or corrupted system files that are causing this error. Whichever your case is, refer to the options given below to fix the Windows Update Error 0x8007001E.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Free up some space on your drive

As mentioned, storage space error or out-of-memory-type error might have something to do with this problem so you need to free up some space on your drive. Make sure that you have enough space on your drive (15GB or so should do) and then restart your computer. After your computer reboots, ensure that all the major RAM hoggers are closed before you try to install the update or upgrade again.

Option 3 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007001E to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Update error 0x8007001E. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 5 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update error 0x8007001E. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the Windows Update error 0x8007001E.

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:

• Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
• Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
• Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

Having the latest applications is often preferred for most users but sometimes we have some old applications which have not been updated or simply we just want to run oldie on our computer because it does everything we need and we do not want to upgrade in order to save some money. The issue is presented sometimes when we try to run an old application in Windows 10 and some components are missing in Windows itself or the application is simply coded in a way to work on older Windows versions. If by any chance you have this issue then this guide is for you since we are going to show you how to run old applications in Windows 10. This guide is made in a way to takes into account that the application itself is completely installed on your Windows 10 machine if you can not even install the application you will need to search solution for that particular application since that can not really be generalized and pinpointed issue, every application is different.

Running old applications using the compatibility option

All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties. The application settings screen will open, in upper tabs locate Compatibility and left-click on it. After the click, you will find yourself in application compatibility settings. In this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked. For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.

Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:

• Click on Mouse and Touchpad.
• Next, click on Additional Mouse Settings located in the right pane.
• After that, click on the “Use Default” option under the Pointer tab.
• Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.

• Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
• After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
• If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:

“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.