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How to Fix Windows 8 Error Code 0xd0000272

Error Code 0xd0000272 – What is it?

Error code 0xd0000272 occurs when Windows users are unable to activate their operating system. This usually occurs due to activation servers being busy or unavailable and affects Windows 8, Windows 8.1, and Windows 10 users.

Common symptoms of the error code include the following:

  • Inability to activate Windows operating system
  • Message box with error code 0xd0000272

Solution

Restoro box imageError Causes

Windows users affected by error code 0xd0000272 usually receive a message stating that the “activation server is busy or unavailable”. Some users report the error is resolved on its own after a few hours, while others experience activation issues that resolve only after manual repair methods are implemented.

Further Information and Manual Repair

To improve your chances of resolving issues related to Windows activation error codes, use manual repair methods and procedures. These are often successful as they address the issues causing the error codes to occur, whether there be missing or corrupted system files, network connectivity issues, or invalid product keys.

Error code 0xd0000272 may be resolved by simply waiting until later – a few hours at most – to reattempt activation. If, however, the activation process fails, proceed with the methods suggested below or contact a Windows repair technician.

  1. Method One: Verify Internet Connection to Activate Windows

Are network connectivity issues preventing your machine from activating Windows? Check for this issue by verifying whether or not you are connected. Once you’ve been able to check your connection via your Internet settings and troubleshoot your network where necessary, proceed to the Product Activation Wizard.

The Product Activation Wizard will check if you have permission or authorized access to the version of Windows you are attempting to activate. This process usually involves the use of a product key. Once you enter the 25-character code – in the correct order, of course – proceed by selecting the activation option.

If the process is successful, you will be able to complete the activation and access all the features of the Windows edition you have activated. You will also notice the absence of the error code 0xd0000272 message. In cases where this manual repair method is unable to successfully resolve the issue, however, move to the next manual repair procedure on this list.

  1. Method Two: Run Windows Update Troubleshooter

Another tool available to Windows users is the Windows Update Troubleshooter. You may access the Windows Update Troubleshooter offered on Windows 8 since it does not require an internet connection and runs most of the functions required. To do so, follow the steps below.

  • Step one: Swipe to the right of the screen and click Search
  • Step two: Type Troubleshooting
  • Step three: Click Settings then select Troubleshooting
  • Step four: Under System & Security, click Fix Problems with Windows Update
  • Step five: Select Next

You can also visit Microsoft’s website to access a more comprehensive Windows Update Troubleshoot tool. Download the troubleshooter and run it to fix problems related to Windows Update. Afterward, restart your computer then check the Product Activation Wizard to verify whether or not you can activate Windows 8 or 8.1.  If the problem persists, however, and error code 0xd0000272 reoccurs, proceed to the third manual repair method.

  1. Method Three: Disable Proxy Settings

Your computer’s proxy settings may in some cases interfere with the activation process, resulting in issues like error code 0xd0000272. To fix this problem, first, disable your proxy setting then reattempt the activation process using the Product Activation Wizard.

  • Step one: Press Win + C keyboard combination
  • Step two: Select Settings
  • Step three: Click Change PC Settings
  • Step four: Select Network, then Proxy
  • Step six: Switch proxy server settings to Off

Open the Product Activation Wizard once you’ve disabled the proxy settings. Complete the activation process based on the instructions provided. If you are successful, you will no longer be bothered by error code 0xd0000272 as the symptoms of the error code will not occur.

If, however, this manual repair method fails to resolve the error code, you may need to consider other alternatives. These may include the use of a powerful automated tool. You can also consider getting help from a Windows repair technician as such professionals are able to assess your computer and provide solutions as needed.

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A 3 Step DIY Guide to Repairing Error 501

Error 501 - What is it?

Error 501 is an error code that sometimes may occur while you are using Internet Explorer on your Windows PC. The error message is displayed as:

'Error 501: Not implemented or not supported.'

Solution

Restoro box imageError Causes

It is difficult to narrow down the ultimate cause of error 501. This is because this error code can be triggered by multiple reasons such as:
  • Third-party confliction or due to an incorrect HTTP 1.1 setting
  • Improper program installation
  • Changes in the “LocalAccountTokenFilterPolicy” registry key
  • Corrupted Registry Database

Further Information and Manual Repair

The occurrence of this error regardless of what the cause is may cause a lot of inconvenience to you. And if not fixed on the time it can lead to system failure too. To repair the error 501, identifying the cause for the error really helps. By identifying the cause, you can easily select the most suitable solution to fix it.

Let us walk you through the solutions to fix error 501 timely:

Cause: Third-party conflicts or due to an incorrect HTTP 1.1 setting

Solution: If the above cause is the reason for error 501, this means the Local Policy Rights Settings have been altered. And because of that, Windows is not running your desired program. To solve this error simply log on to Windows as an administrator. Then run local computer policy snap-in. Open it and click on the computer configuration. Here you will see the Windows settings option. Click on it and then open security settings, local policies, and click on properties. Now in the add users section select the user which you want to add to the policy and save by pressing OK. After you’ve made changes, now try using internet explorer again. If this is the cause for the error pop, the error will not occur. If it still occurs then this means there is some other underlying cause for the error. Read on to find out.

Cause: Improper Program Installation

Solution: Error 501 may also occur due to improper program installation. The best way to resolve it is to uninstall recently installed programs.

Cause: Changes in the “LocalAccountTokenFilterPolicy” registry key

Solution: Sometimes during installation registry keys also get damaged or changed. If changes in the LocalAccountTokenFilterPolicy” registry key is the issue, then you need to alter the registry key ‘LocalAccountTokenFilterPolicy settings and its value. This key inside the registry database allows Windows to control the various access options that you have. However, due to wrong settings, it denies access and shows error 501 when you open Internet Explorer. To alter registry key settings can be tricky and complex if you are not a computer programmer. In such as scenario it is advisable to download Restoro. This is a user-friendly and multi-functional repair tool embedded with a powerful register cleaner. In addition to this, it also functions as anti-virus and a system optimizer.

Restoro Solution

Restoro is simple and easy to use. To operate this tool on your PC and to reset registry settings you don’t need any technical expertise or sound knowledge. Its smooth navigation makes it easy for users to scan and repair errors like 501 due to registry misconfiguration in seconds.  With this helper, you don’t have to modify Windows registry settings manually. It will do it automatically. Furthermore, if Error 501 is triggered by a corrupted registry database, you can run it to repair this issue too. It cleans and wipes out all the unnecessary and obsolete files that could be corrupting your registry. This includes junk files, internet history, and invalid registry entries. It clears up your hard disk space and repairs your corrupted registry. If your PC’s registry is damaged due to malicious software like viruses and malware, then it uses advanced antivirus to remove them from your system. It has a value-adding backup feature that enables you to create a backup of your files for data safety and recovery in case of loss during repair. Restoro is compatible with all Windows versions.

Starting with Restoro

Here are 3 simple steps to get started:
  1. Click here to download Restoro.
  2. Once the installation is complete, run it to scan for errors
  3. After scanning the errors, simply click repair to resolve the issues including the error code 501.
Along with fixing error code 501 triggered by registry damage, it also repairs all other PC-related issues. It helps maintain a stable and error-free system for the longest time.
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Dune part two is officially green-lighted
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Choosing default browser in Windows 11
Default applications in previous Windows versions were a pretty straightforward process. The user went to the settings application and picked for each category which application he would like to choose from the list of installed ones. In Windows 11 things are little changed. In this article, we will show you how to choose the default internet browser inside Windows 11, and sadly it is a more tedious task than in previous versions.

windows 11 default browserChoosing default browser in settings

As in previous versions of the Windows operating system you will need to use the settings application in order to change your default Internet browser. Previously, in Windows 10, a variety of general categories like email, web browser, and photo viewer were all listed under the Default Apps section of the Settings panel. It was easy to click on one of those categories and click on the option you like best from the small pop-up suggestion window. In the Windows 11 Insider Build, you’ll see a gauche list of an individual file or link types that you’ll need to specify your preferred browser for. The types include: HTM, HTML, PDF, SHTML, SVG, WEBP, SHT, FTP, HTTP, and HTTPS. There are additional optional types you can specify your preferred browser for as well. The issue here is in order to use a single browser which most users do you will have to go through each file type and set your preferred one. I am really not sure why this was introduced or why it has to be this way, all I can do is hope that in the final release of Windows 11 this feature will be rolled back as it used to be and that you could set your default browser in just one simple click.
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Troubleshoot Error 651 on Your PC

Error 651 - What is it?

Are you a Windows 7 PC user? Are you experiencing error 651? If yes, then read on. We will discuss what is this error, the causes, and easy DIY solutions to help you resolve this issue immediately. Error 651 is a common Windows 7 error. This error occurs when you try to connect using your PPPoE connections. The error message is displayed in the following format:
“Error 651: The Modem (or other connecting device) has reported an error.”

Solution

Restoro box imageError Causes

The error code 651 occurs due to multiple reasons. However, some of the most common error causes include:
  • The raspppoe.sys file saved in the wrong location
  • IP setting  issues
  • Registry issues

Further Information and Manual Repair

Here are some of the best and easiest solutions to resolve the error code 651 on your system immediately. These solutions are so easy to perform that you don’t need any technical expertise or knowledge to get started. So here we go!

Solution 1: Reset TCP/IP Settings

To reset TCP/IP settings on your PC, here’s what you need to do. Simply replace the RAS PPPoE driver. First open a command prompt, then write the following command in the command prompt:  TAKEOWN /F"C:Windowssystem32driversraspppoe.sys" ICACLS "C:Windowssystem32driversraspppoe.sys" /grant administrators:F. After that, press enter to continue. Now close the command prompt and go to the folder C:\Windows\system32\drivers, here rename the raspppoe.sys file to raspppoe2.sys. Now right click on save the link as Vista RAS PPPoE Driver and save it in the C:\Windows\system32\drivers folder. Once this process is complete, to activate changes made, restart your PC. This is most likely to resolve the error code 651 on your system.

Solution 2: Try Power Cycling your Modem and your Router

This is another way to resolve error 651. However, before you try this solution, it is recommended that you save all your work on your system, close all your open applications, and then shut down your PC. After that first turn your router off and wait for about 2 minutes. Then turn off your modem too. Now disconnect all the Ethernet cables that are connected to your modem, router and your system. Reconnect them again and make sure that the connections are not loose. After reconnecting the cables, reboot your PC and switch on the modem first. After your modem gets initialized, turn on the router. See if this procedure works. If it does, then that’s great the issue is resolved. However, if the error persists, then this indicates deeper problems. The error message is triggered due to registry issues.

Solution 3: Clean and Repair the Registry

Sometimes the underlying cause of error 651 is a corrupt and damaged registry. Registry is the database where operating system stores all the information associated with installed programs and activities performed on your PC. Registry issues typically result due to poor PC maintenance. When you don’t clean the registry the unnecessary and obsolete files accumulate and acquire a lot space. It damages the registry and DLL files. This often leads to disk fragmentation and files are then saved in segments in different locations. This also slows down your PC performance. This could also be the reason for why the raspppoe.sys file is saved in the wrong location. Though you can repair the registry manually but it may be complex for you especially if you are not technically sound. And besides, it is also slightly time-consuming.

Restoro - Premier Registry Cleaner

Therefore, to resolve errors like 651 triggered by the registry issues on your system in seconds, it is advisable to download Restoro. Restoro is a cutting-edge and multi-functional PC Fixer. It is deployed with a powerful intuitive algorithm and multiple highly functional utilities designed to resolve practically all types of PC errors. It includes utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning feature scans for all types of registry issues and errors and resolves them instantly. It wipes out unnecessary and redundant files like cookies, internet history, junk files, and bad/ invalid registry entries. It cleans the registry freeing up space. Furthermore, it also repairs the damaged files and restores the registry back to normal.

Restoro Special Features

Other features include an antivirus that removes all types of malicious software hiding in your PC including viruses, Trojans, spyware, malware, and adware. The system optimizer feature ensures that your computer performs at its optimal level at all times. Restoro is safe and bug-free. Its user-friendly interface and simple navigations makes it quite easy for users to operate it without any difficulty. Furthermore, compatibility is not an issue with this software. You can download it on any Windows version. Click here to download Restoro and fix error 651 on your PC today!
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How to Fix DISM Error 1726 in Windows 10
What is DISM Error 1726? Every time you encounter some issues in your Windows 10 computer, especially when it comes to corrupted system files, you can always use the SFC scan and if the SFC can isn’t able to resolve the issue, there is also the DISM tool you can use which usually resolve the vast majority of system file corruption sufficiently. However, there are times when even the DISM commands experience issues as well. Such is the case with the 1726 error: “The remote procedure call failed”.

Some users reported that this DISM problem happens right before the process is supposed to end. According to experts, this error in DISM occurs due to any of the following reasons:

  1. A third-party program might have interrupted the DISM operation and is the one that triggered the 1726 error: “The remote procedure call failed”.
  2. The error could also pop up when there is a pending corruption repair. This usually happens when you tried to run a DISM command previously that was terminated manually or was halted because of some malfunction.
  3. Lastly, the error could also occur because the process that’s responsible for the procedure is disabled or was prevented from running.
Whichever the case is, here are some suggestions that might help you in resolving the 1726 error: “The remote procedure call failed”.

Option 1 – Try updating your PC to the latest Windows build available

Since the problem is specific to certain builds in Windows 10, you need to make sure that your computer is updated before you try other troubleshooting steps. Thus, follow the steps below to update your Windows 10 PC.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ms-settings:windowsupdate” in the field and hit Enter to open the Windows Update screen.
  • After that, click on Check for Updates and then follow the next on-screen instructions to apply the latest Windows update.
  • Once the update has been installed, restart your PC and run the DISM command again and see if the problem is fixed.

Option 2 – Try to change the Startup Type of the Remote Procedure Call service

As stated early on, the error might also be caused by a disabled Remote Procedure Call service or RPC or that it might be prevented from running for some reason. In case you don’t know, RPC is the service control manager for both COM and DCOM servers and it’s responsible for performing object variation requests, exporting resolution as well as distributing collection for the servers. And so if the server is disabled, all programs that are using COM and DCOM including the DISM commands, will not function correctly. Thus, you need to make sure that the RPC service is scheduled to enable itself on every system boot. To do so, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “services.msc” in the field and hit Enter to open Services.
  • From there, scroll down until you see the Remote Procedure Call (RPC) service and then right-click on it and select Properties.
  • Then go to the General tab and change the drop-down menu next to Startup type to Automatic.
  • After that, click the Apply button and then OK to apply the changes made.
  • Restart your PC and run the DISM command once again at the next startup.

Option 3 – Try to modify the RpcSs registry key value

If the option didn’t work, you can also try enabling the RPC service using the Registry Editor. Before you proceed, make sure to create a System Restore point first and then follow the steps below afterward.
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter or click OK to open the Registry Editor. And if a User Account Control prompt appears, just click on Yes.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services RpcSs
  • After selecting the aforementioned registry key, go to the right pane and double-click on the Start value.
  • Next, change the Value data of start to 2 and click OK to save the changes made.
  • Exit the Registry Editor and restart your PC and check if the 1726 error in DISM has already been resolved or not.

Option 4 – Try to disable the Windows Search service temporarily

Some users also recommended disabling the Windows Search service for the meantime as it could be the one that’s interrupting the DISM process.
  • Tap the Win + R keys to open the Run dialog box.
  • In the field, type “services.msc” to open the Services window again and hit Enter to open it.
  • Next, scroll down over the services list and double-click on the Windows Update service.
  • Afterward, go to Windows Search properties and click the General tab and then click the Stop button to stop the service from running temporarily.
  • Now try running the DISM commands again and see if the problem’s fixed or not.
  • Restart the Windows Search service and then restart your PC as well.
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Tips and tricks for longer SSD life
Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.
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    This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.
  2. Enable ACHI.

    Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.
  3. Enable TRIM.

    TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0
  4. Make sure your system restore is enabled.

    In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.
  5. Disable Indexing in Windows.

    A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.
  6. Keep Windows defrag ON.

    This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.
  7. Disable Prefetch and Superfetch.

    Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.
  8. Disable Search and Superfetch services.

    Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.
  9. Configure Write Caching.

    Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.
  10. Disable CleanPageFileAtShutdown and LargeSystemCache.

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How to Fix Error 0x00000643

Error 0x00000643 - What is it?

This is a Windows Vista printer error. It occurs when you try to use the plug-and-play service to install a WSD printer on your PC. WSD is the abbreviation for Web Services for Devices. It is a Microsoft API to simply programming connections to web service enabled devices such as printers, file shares and scanners.  The error 0x00000643 code is displayed in the following format:
“Operation could not be completed (error 0x00000643)”

Solution

Restoro box imageError Causes

The error 0x00000643 may occur due to multiple reasons, including:
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  • Registry file has invalid entries
  • Virus and Trojan
  • Outdated system drivers

Further Information and Manual Repair

To resolve this error code on your PC, you don’t have to hire a professional technician and spend hundreds of dollars to perform system repair. You can resolve it all by yourself, even if you are not a computer programmer or lack technical expertise. Here are some of the easiest and proven methods to fix the error 0x00000643 on your PC:

1. Update Outdated Drivers

This can be done by accessing the ‘Device Manager’. All you have to do is, go to the start menu and type Device Manager in the start search box. Then click on the Device Manager in the list. On the action menu, click the scan for hardware changes or update the driver.

2. Delete the WSD Port to Resolve Error

Go to the start menu and type printers in the search box. Click printers in the given program list and then click the option add a new printer. After that, select the existing WSD port and any printer driver. Now delete the printer. The WSD will be deleted automatically. Once this is done, connect the printer to your computer. You will see the plug-and-play service will begin to install the printer again. This process is most likely to resolve the issue and reinstall your printer.

3. Disable Firewall

Sometimes the error may occur if the security programs are too restrictive such as the Firewall. To fix the problem simply disable Firewall.

4. Viral Infection

If the underlying cause of the error is a viral infection, then download a powerful antivirus and run it on your PC. Scan for viruses and delete them.

5. Registry Invalid Entries

If you don’t clean the registry regularly, this overloads with unnecessary, redundant and obsolete files like cookies, internet history, junk files, bad registry keys and invalid entries. This damages the registry and generates such error codes. Although you can resolve and repair the registry manually, but that method is slight tricky and time consuming. It may require technical expertise. However, another quick and easy way to clean and restore the registry and resolve error 0x00000643 on your system is to download Restoro. This is a next-generation, advanced, and highly functional PC Repair Tool. It is deployed with an intuitive algorithm and multiple utilities such as a smart registry cleaner, a powerful antivirus, and a system optimizer. The registry cleaning utility detects all registry issues on your PC, removes invalid entries cluttering the registry, and repairs it right away thereby resolving error 0x00000643. The antivirus simultaneously detects malware on your PC and removes them while the system optimizer boosts the speed of your computer significantly. Restoro is bug-free, safe, and efficient. It has simple navigations and a user-friendly interface. This software is compatible with all Windows versions including Vista. To fix error 0x00000643 on your system in seconds, click here to download Restoro now!
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Fix CSGO Crashes in Windows 10
Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.
  1. Update your display drivers

    Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.
  2. Update Windows

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  3. Turn off compatibility mode

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  4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

    If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game
  5. Lower game settings

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Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
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