How to Fix Windows 8 Error 0x80070490

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

• Inability to download new updates.
• Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

• Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
• Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
  • exe /Online /Cleanup-image /Scanhealth
  • exe /Online /Clean-upimage /Restorehealth
  • Exit
• Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

As you know, the Windows 10 operating system, as well as other Windows versions, comes with the Windows Firewall. In Windows 10, the firewall allows users to install and run a third-party firewall. This kind of firewall works independently to block any suspicious activity on your computer. However, recently, some users reported that they are getting a notification on the Startup saying,

“Windows Firewall and <Third party firewall name> Firewall are both turned off; tap or click to see available options”.

This particular error could be caused by a lot of factors but when you manually check the firewall, you’ll find that there really is nothing wrong with both the Windows Firewall and the third party firewall. So if both the Windows Firewall and third-party firewalls like McAfee, Comodo, and many others are both turned off in Windows 10, then you need to do several things to resolve the problem – you need to check the supporting services that are required and uninstall and then reinstall the third party firewall on your computer. For more instructions, refer to the options provided below.

Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:

• Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
• Next, look for the Windows Defender Firewall service among the given list of services.
• Once you found it, make sure that its Startup Type is set to Automatic and that the status of the service is Running. So if it’s not running, just click on the Start button.
• In addition, you also have to make sure that the following services’ status is set as follows:
  • Xbox Live Networking Service: Manual
  • Base Filtering Engine: Automatic
• Once done, start the firewall again and check if the error is now fixed or not.

Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

• Critical – select this if you want to see the events that require your immediate attention in the custom view.
• Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
• Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
• Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

• By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
• By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

As you know, you can encounter Blue Screen errors at any given point after your computer boots up and can just reboot it randomly which results in loss of unsaved work. One of these Blue Screen errors is the “REGISTRY_ERROR”. This kind of Stop error has a bug check value of 0x00000051 which indicates your computer’s registry has encountered a severe error. There could be a number of causes for this error but at the time of writing, it is quite difficult to narrow them down to one component. If you face this kind of Blue Screen error, worry not as this post will guide you in fixing it. As mentioned, this error indicates that there is something wrong with the registry, particularly an I/O error while it tried to read one of its files. This may be caused by hardware issues or file system corruption. It could also be due to failure in a refresh operation which is only used by the security system and only when resource limits are encountered. To fix the Registry_Error Blue Screen, you can try to use the CHKDSK utility or the System File Checker, or the DISM tool or run the Blue Screen troubleshooter. You may also try to reset your computer or repair Windows by using installation media.

Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Drive Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

• Open Command Prompt with admin privileges.
• After that, execute this command: sfc /scannow
• Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Netflix was one that made streaming service standard and even after some stumbles even today it is still a respected service. So in that spirit, we are bringing you the list of all new and old movies and TV series releasing to NETFLIX this September.

September 1

Turning Point: 9/11 and the War on Terror — NETFLIX DOCUMENTARY How to Be a Cowboy — NETFLIX ORIGINAL Agatha Christie’s Crooked House (2017) Anjaam (1994) Barbie: Big City Big Dreams (2021) Brave Animated Series (Season 1) Crocodile Dundee in Los Angeles (2001) Green Lantern (2011) House Party (1990) El Patron, radiografia de un crimen / The Boss: Anatomy of a Crime (2014) HQ Barbers (Season 1) Letters to Juliet (2010) Level 16 (2018) Los Carcamales / Oldsters (Season 1) Kid-E-Cats (Season 2) Kuroko’s Basketball (Season 3) Marshall (2017) Welcome Home: Roscoe Jenkins (2008)

September 2

Afterlife of the Party — NETFLIX FILM Q-Force — NETFLIX ORIGINAL The Guardian

September 3

Dive Club (Season 1) — NETFLIX ORIGINAL Money Heist (Season 5) — NETFLIX ORIGINAL Sharkdog (Season 1) — NETFLIX FAMILY Worth (2021) — NETFLIX ORIGINAL

September 5

Bunk’d (Season 5)

September 6

Countdown: Inspiration 4 Mission to Space (Season 1 – Episodes 1 & 2) — NETFLIX DOCUMENTARY Shadow Parties (2021)

September 7

Kid Cosmic (Season 2) — NETFLIX ORIGINAL Octonauts: Above & Beyond (Season 1) — NETFLIX ORIGINAL On The Verge (Season 1) — NETFLIX ORIGINAL UNTOLD: Breaking Point — NETFLIX DOCUMENTARY If I Leave Here Tomorrow: A Film About Lynyrd Skynyrd (2018)

September 8

Into the Night (Season 2) — NETFLIX ORIGINAL JJ + E — NETFLIX FILM The Circle (Season 3) — NETFLIX ORIGINAL Show Dogs (2018)

September 9

Blood Brothers: Malcolm X & Muhammad Ali — NETFLIX DOCUMENTARY The Women and the Murderer (2021) — NETFLIX DOCUMENTARY

September 10

Firedrake the Silver Dragon (2021) — NETFLIX ORIGINAL Metal Shop Masters — NETFLIX ORIGINAL Kate — NETFLIX FILM Pokemon Master Journey: The Series (Part 1) — NETFLIX ANIME Prey — NETFLIX FILM Lucifer (Season 6) — NETFLIX ORIGINAL Lucifer season 6 poster cast

September 13

Crime Stories: India Detectives (Season 1) — NETFLIX DOCUMENTARY

September 14

You vs. Wild: Out Cold — NETFLIX FILM The World’s Most Amazing Vacation Rentals — NETFLIX ORIGINAL

September 15

Countdown: Inspiration4 Mission to Space (Season 1 – Episodes 3 & 4) — NETFLIX DOCUMENTARY Too Hot to Handle Latino — NETFLIX ORIGINAL Nailed It! — NETFLIX ORIGINAL Schumacher — NETFLIX DOCUMENTARY

September 16

Safe House (2012) Birth of the Dragon (2017) He-Man and the Masters of the Universe (Season 1) — NETFLIX ORIGINAL My Heroes Were Cowboys (2021) — NETFLIX DOCUMENTARY

September 17

Chicago Party Aunt — NETFLIX ORIGINAL Sex Education (Season 3) — NETFLIX ORIGINAL Tayo and Little Wizards (Season 1) — NETFLIX FAMILY The Stronghold (2020) — NETFLIX FILM

September 22

Dear White People (Season 4) — NETFLIX ORIGINAL Confessions of an Invisible Girl — NETFLIX FILM

September 23

A StoryBots Space Adventure (2021) — NETFLIX ORIGINAL

September 24

Ganglands (Season 1) — NETFLIX ORIGINAL Midnight Mass — NETFLIX ORIGINAL My Little Pony: New Generation — NETFLIX FAMILY

September 28

Aba Twist, Scientist — NETFLIX FAMILY

September 29

Sounds Like Love — NETFLIX FILM

As you know, a Virtual Private Network or VPN is used to access a particular network from another network which is why it is also referred to as a mini-internet. Moreover, you can use it in two ways. One, you can use it to get you access to a closed server which means that you would not be getting access to the internet. Second, you can also use it to access a set of resources while at the same time get access to the internet. However, what if you want to access your resources at home even when you’re away? And what if you want to use the private server at home or at your office even when you’re away? This is where the callout for a VPN server for yourself comes in. And so in this post, you will be guided in how you can create a public VPN server on your Windows 10 computer. Follow each one of the given steps below to get started. Step 1: Find your IP address. This step is rather simple since all you have to do is open Control Panel > Network and Internet > Network and Sharing Center. From there, click on “Local Area Connection” and then click on Details where you’ll see your IP address next to “Autoconfiguration IPv4 Address”. Step 2: Next, set up port forwarding on your router. In this step, you will have to configure port forwarding in your router so that you would be able to connect to the VPN server through a public network like the internet.

• Log in to the Admin Panel of your router. You have to do this since your router will be the gateway for your access to the network.
• After you’re logged in, look for the “Port Forwarding” or “Applications and Gaming” or “NAT/QoS” menu tab and other similar names.
• Now you need to set the port number to 1723 for connections based on Point to Point Tunneling Protocol.
• Then save the configuration and reboot your router.

Step 3: Set up a VPN server on Windows 10.

• In the Cortana search box, type “ncpa.cpl” and click on the related entry from the search results.
• After that, tap the Alt + F keys to bring down the File Menu and then select New Incoming Connection which will open a mini window where you can allow the user accounts on the particular machine to access the VPN connection.
• On the other hand, you can also click the “Add someone” button so that you can add someone else to the whitelist that can access the connection.
• Now click on Next and you’ll see an option to select how people will connect to the network. Check the checkbox for the “Through the Internet” option.
• After that, you will see a page where you have to configure the network. Just select IPv4 and then click on Properties.
• From there, you will be asked to continue some additional settings like letting users access your Local Area Network or how IP addresses will be allocated to these users. Click on OK to save the changes you’ve made.
• Click on Allow Access after you configure the network. And if you want to, you have the option to print this information for future reference or for the client machine.
• Now click on Close to exit the configuration process.

Step 4: Allow the VPN Connections through the firewall In this step, you will have to allow the VPN connections through the firewall.

• In the Cortana search box, type “Allow an app through Windows Firewall” and click on the related search result to open the intended Windows Firewall settings.
• Next, click on Change Settings.
• Then scroll down to check if Routing and Remote Access is Enabled for both the Public and Private networks and click on OK.

Step 5: Set up a VPN connection on Windows 10 Now all that’s left for you to do is to set up a VPN connection on Windows 10.

• Go to Settings > Network and Internet.
• From the list of options given, click on VPN located on the left pane to see the related settings.
• After that, click on the “+” icon to add a VPN connection.
• Next, select Windows Default under VPN Provider and under the Connection Name, input your VPN’s name, and then enter the IP address you got from the VPN service provider under the Server name or address section.
• Now select PPTP under VPN type since it is the most commonly used protocol for VPNs.

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.