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Fix Windows 11 Black Screen Error

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

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Cortana Web Preview is not working in Windows
Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and look for Cortana’s entry.
  • Once you find it, right-click on it and select the End task option.
  • Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to reinstall Cortana:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if the Web Preview in Cortana is now working.
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Fix Error codes 12002-4, 12007-4, 12152-4
If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.
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Rapid Media Converter Removal from Windows

Rapid Media Converter is a Potentially Unwanted Program that usually comes bundled with other unwanted software. Many users reported being unaware they had installed the application. It also generates additional advertising, and for this reason, it is classified as Adware and flagged for optional removal by several AVs.

From the Author: Howard Software / Applon runs off an ad-supported platform. During general internet usage on sites where Applon Support operates, users may see advertisements in form of shopping results and new tabs. The type of ad is dependent on the content of the page as you generally browse the internet. Applon is not related to or endorsed by the underlying website. These advertisements will be identified with the Applon Name or Logo.

About Browser Hijackers

Adware is programs created to show advertisements on users’ PCs with or without their consent. A kind of malware, it comes bundled up with the software application that a person either installs or accesses. Shareware or free software programs are generally packaged with adware. When adware penetrates your computer without you knowing and transfers information about you or your PC to 3rd parties, then it happens to be spyware. Other sorts of adware might take control of your internet browser and redirects you to websites that you don’t really want to check out. Adware is a common problem in most computer systems and these are really detrimental to your device. Adware/Spyware is usually downloaded and/or installed accidentally by users while exploring the net and people face lots of difficulties at the same time when it comes to removing adware from their computers. Adware could be dangerous for computer users in numerous ways. It could cause advertisements (popups, ad banners, and in-text) to show up constantly when you’re online or perhaps disrupt your computer experience when not connected to the net. When infected with adware for a long time, your computer will perform at slow processing speed, take a longer time to start up and shut down, easily get frozen up while loading websites, and even get the blue screen of death (BSOD). More often than not, adware is a legitimate revenue source for many companies that offer software to customers at zero cost. But adware generated advertisements tends to be more aggressive than normal ads which can greatly impair system performance or possibly result in a total crash. The adware will damage your PC should you allow it on your personal computer for a long period. A sensible way to block adware from corrupting your PC is to employ a reliable antimalware program such as Safebytes Anti-Malware on your computer. This software will give complete all-around protection to make sure that your laptop or computer doesn’t get infected again with spyware and adware. Take the following measures to prevent adware from overtaking your system: Downloading software online should come from trustworthy websites and also be selective about what you install on your computer; Always read the end-user license agreement (EULA) of any application you plan to install; Beware of clickable ads particularly those that advertise special deals, coupons, or any other suspicious deals.; Avoid installing toolbars, because toolbars from less reputable websites always contain adware, which might slow your PC and in some cases infect your computer outright.

What to Do if Malware Stops You From Downloading Antivirus?

Every malware is bad and the extent of the damage will vary greatly with regards to the type of infection. Certain malware goes to great lengths to prevent you from installing anything on your computer system, especially antivirus software. So what you should do when malware prevents you from downloading or installing Anti-Malware? There are a few fixes you could try to get around with this particular obstacle. Start Windows in Safe ModeIf any virus is set to load immediately when Windows starts, getting into Safe Mode may block the attempt. Since just the minimum programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Listed here are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in one-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) As soon as this mode loads, you should have the internet. Now, make use of your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Following installation, do a complete scan and allow the software program to delete the threats it detects.

Obtain the anti-malware software using an alternate browser

Some malware only targets specific web browsers. If this is your situation, utilize another browser as it could circumvent the computer virus. If you appear to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Create a bootable USB anti-virus drive

Here’s another solution which is using a portable USB antivirus software that can scan your computer for malware without the need for installation. Adopt these measures to run the anti-virus on the affected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Connect the USB flash drive to a USB slot on the clean computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes program from the thumb drive. 7) Click on the “Scan Now” button to begin the malware scan.

SafeBytes AntiMalware Overview

Are you looking to download the best anti-malware software program for your laptop or computer? You can find many applications in the market which come in paid and free versions for Microsoft Windows systems. A few of them do a great job in eliminating malware threats while some will harm your PC by themselves. You must be careful not to choose the wrong application, especially if you buy premium software. While considering the trustworthy programs, Safebytes Anti-Malware is certainly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware application. With its most advanced virus detection and repair technology, this software will help you protect your PC against infections brought on by different kinds of malware and similar internet threats, including adware, spyware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has fantastic features when compared with various other anti-malware programs. The following are some of the good ones:

Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and remove several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Live Protection: SafeBytes provides totally hands-free live protection and is set to observe, prevent and eliminate all threats at its first encounter. It’ll regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Safe Web Browsing: SafeBytes checks the links present on a webpage for possible threats and informs you whether the website is safe to check out or not, through its unique safety ranking system. Light-weight: This program is light-weight and can work quietly in the background, and that does not have an effect on your PC efficiency. 24/7 Customer Support: For any technical queries or product support, you can obtain 24/7 expert assistance through chat and email. To sum it up, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. There is no doubt that your computer will be protected in real-time as soon as you put this software program to use. For top protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Rapid Media Converter manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser extensions, you can remove it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your web browser. To be certain of complete removal, find the following Windows registry entries on your system and delete it or reset the values appropriately. Please keep in mind that this is for advanced users only and could be difficult, with incorrect file removal causing additional system errors. Additionally, certain malicious programs have the capability to defend against its removal. Doing this in Safe Mode is advised.
Files: Search and Delete: RapidMediaConverter.exe ffmpeg.exe unins000.exe SQLite.Interop.dll RFolders: C:\Program Files\RapidMediaConverter\
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Changing the Ownership of a File or Folder
There are many times when you have to change the ownership of a folder or a file so that other users can use them as well or if you want to transfer files to them, or an old account has been removed and all the files need to be assigned to a new user. Windows 10 keeps all these files locked under the account by default which created a folder or file. So unless a user is an admin or if the file belongs to that particular user, other users won’t be able to access or edit the file. So if you want to change the ownership of a folder or a file, then you’ve come to the right place as this post will guide you on how exactly you can do that.

To get started, make sure to follow the instructions provided below carefully.

Step 1: First, you need to open File Explorer by tapping the Win + E keys. Once you’ve opened it, navigate to the folder or file that you want to change the ownership. Step 2: Right-click on the folder or file and click on Properties and then go to the Security tab. Step 3: From there, click on the Advanced button located at the bottom right part of the window to open the Advanced Security Settings of the folder or file. Step 4: As you can see, the current owner will be listed with the Change link available next to the “Owner” label. Now click on this link to open the Select User or Group window. Step 5: After that, click on the Advanced button once again and click on the “Find Now” button to see the list of all the users as well as groups that are available in the computer. Step 6: Then select the user you want to give ownership to and click on the OK button and then click the OK button once more to save the changes made. Step 7: This will take you back to the Advanced Security Settings window but this time, the owner will be changed to whoever user you’ve selected. But you’re not done yet as you still have to check two additional options to help you completely transfer the ownership of the sub-folders as well as the files. You have to check the checkbox of the following options:
  • Replace owner on sub-containers and objects
  • Replace all child permission entries with inheritable permission entries from the object.
Step 8: After that, you need to click the Apply and OK buttons to confirm and save the changes made. This will completely transfer the ownership of the file. However, there is still one last thing you have to do – you have to go back to the Advanced Security Settings window to remove the access of any other user on the folder or file. Once you’re there, remove the existing user to make sure that the only assigned user has the access to the folder or file.
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Quick Solution Guide to Error Code 40

Error Code 40 – What is it?

Error Code 40 is a device driver error that users encounter on any Windows 2000 and later operating systems. It occurs when the peripheral device that you connect to your PC cannot be accessed due to a change in the system registry.

This is due to the presence of invalid sub-keys of the device driver in the system registry. It is a common error that users come across and appears on your PC with either of the following messages:

“Information in the registry entry for this driver is invalid”

OR

"Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. (Code 40)"

Solution

driverfix boxError Causes

As mentioned above, the error code is triggered when the device driver’s invalid sub-keys appear in the registry, effectively changing it. This happens when the windows system files get damaged due to the following factors:

  • An incomplete program uninstallation
  • An incomplete program installation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

Factors such as incomplete installations or uninstallations or an improper system shut down can cause files to become damaged that threaten the health of your computer.

Removing viruses from the computer is also another factor as it removes the entries in the Windows system files which contain the viruses including spyware or malware

Further Information and Manual Repair

Fixing Error Code 40 is similar to fixing other device manager error codes. Here are a few methods you can try.

Method 1 – Use System Restore

You can use system restore to eliminate the problem. Here is how you can use it:

  • Log in using an Administrator account
  • Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  • Click ‘Restore my computer to an earlier time’ and click ‘Next’
  • Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  • Click ‘Next’ on the confirmation window to proceed
  • Restart your PC after restoration is complete
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Manually uninstall then reinstall the device driver

If using system restore also does not work in removing the error code, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’.

Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 3 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 40.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. Driver Assist is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 40 quickly and effectively!
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An Easy Guide to Fixing Error 115

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:
GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Restoro box imageError Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:
  • Multiple executions of the game
  • Antivirus Conflict
  • Firewall Conflict
  • Registry Overloaded with Bad and Invalid Entries
This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:
  • Go to your start menu then find Run then write Regedit.
  • Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
  • Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
  • Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.
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Fix error code 16 in Windows 10
Access denied error code 16 is tied to websites, it is an error which you will encounter when trying to visit some specific website or if you are unlucky on all of the websites. Lucky for us this error is fixable and in order for us to do this, follow this guide for possible solutions.
  1. Check Date and Time, Incorrect date and time can often interfere with services in your Windows, browsers are not different and this can cause some websites not to be shown. Check your date and time and set it correctly if needed.
  2. Try to access the website from another device. If you manage to open a website on another PC or some other device then keep reading in order to find the solution, if you can not, then the problem is on the website itself.
  3. Turn off Firewall or antivirus. New antivirus and firewall applications can sometimes mark certain websites as malicious and will cut contact with them rendering them unable to be accessed or opened. Try turning the firewall and antivirus temporarily off and then try to access the website.
  4. Try opening web site in another browser. To eliminate browser-specific issues and their configuration, try opening the website in another browser.
  5. Disable PROXI server. Some applications, especially malicious ones can change your proxi setting in LAN. go to your LAN settings and turn off proxi if it is enabled.
  6. Reset your Browser. If this issue is caused by bad data in your browser or by its settings and preferences, resetting the complete browser will solve the issue.
  7. Use VPN. Sometimes the reason for you was not able to access some website might be because the site is not available for your region, to bypass this issue use VPN and reroute your location.
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A Quick Guide to Fixing Connapi.dll Error Code

Connapi.dll Error Code - What is it?

Connapi.dll is a type of dynamic link library file. This file contains small programs like any other DLL file and is called to load certain programs on your PC. The Connapi.dll error message occurs either when using or installing programs. This error message is displayed in either of the following messages:
“Connapi.dll Not Found" "This application failed to start because connapi.dll was not found. Re-installing the application may fix this problem." "The file connapi.dll is missing." "Cannot start [APPLICATION]. A required component is missing: connapi.dll. Please install [APPLICATION] again." "Cannot find [PATH]connapi.dll"

Solution

Restoro box imageError Causes

Connapi.dll error may occur due to numerous reasons on your PC. The most common causes include:
  • Missing Connapi.dll file
  • Corruption of the Connapi.dll file
  • Driver Issues
  • Viral Infection
  • Registry Issues such as bad and invalid entries
This error may hamper your ability to access your desired programs causing you a great deal of inconvenience. And if the underlying cause of the error is related to the registry, then your computer can be at serious risks like system failure and crash.

Further Information and Manual Repair

To resolve Connapi.dll error code on your PC, here is a list of solutions. These are easy, very simple to perform, deliver the best results, and more importantly require no technical expertise.

Solution 1: Check your Recycle Bin - You May Have Deleted the File Accidentally

As dll files are shared files, it is possible that you accidentally deleted the Connapi.dll file while uninstalling a program from your system. In such a situation, go to the recycle bin and look for the file. If you find the missing Connapi.dll file, simply restore it and then try running your desired program again. If the program runs, then the error is resolved. However, if it still persists, then try other solutions given below.

Solution 2: Update the Drivers

Try updating drivers for hardware devices on the system. To do this, go to the start menu and then Control Panel. Double click on Add or Remove programs icon. Now select incompatible drivers and remove them. After that, restart your PC to activate changes. Now go to the manufacturers’ website to download new drivers and install them on your PC.

Solution3: Scan for Viruses

Another solution is to scan for viruses and malware. Sometimes these can also damage and corrupt dll files on your system. To perform a scan, simply download a powerful antivirus program and run it.

Solution 4: Clean and Restore the Registry

If the error code is still there, then this means the problem is triggered by the registry issues. To resolve it you must clean the registry and remove all the unnecessary and obsolete files like junk files, internet history, temporary files, and cookies. The best way to clean these files instantly is to install Restoro. This is an advanced, cutting-edge, and multi-functional PC Fixer. It has a user-friendly interface and is integrated with powerful utilities like a registry cleaner, anti-virus, and a system optimizer. It is compatible with all Windows versions. The registry cleaning feature scans your entire PC in seconds and detects all the registry issues. It removes all the bad registry entries and unnecessary files. Simultaneously, it also fixes the system files and dll files like Connapi.dll. The anti-virus utility removes all types of malicious software on your system while the system optimizer utility ensures your system performs at its optimum speed. To resolve Connapi.dll error, click here to download Restoro.
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A Quick Guide to Fixing Error 2046

Error 2046 - What is it?

Error 2046 is an error code related to Adobe Flash Player. It usually occurs while watching movies or videos on the web browser. This error code may interrupt video display and hamper you from watching your favorite movies and videos.

Solution

Restoro box imageError Causes

Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:
  • There might be issues with Adobe Flash Player settings
  • Ad-blocking products
  • Windows not updated
  • Registry issues
  • Malware infection
  • Flash Player Add on not properly installed

Further Information and Manual Repair

The good news is that the error 2046 is not fatal. It is easy to fix. In fact, it is so easy to repair that you can do it all by yourself even if you are not a computer whiz. You don’t have to hire a professional and spend hundreds of dollars on repairs. Here are some of the many manual solutions that you can try to fix this issue on your computer screen:

Reinstall Adobe Flash Player

Since this error code is largely related to Adobe Flash Player, it is advisable to start by reinstalling the Flash Player. Here is a step-by-step guide to help you work through it.
  1. First, click start and then select the control panel.
  2. Now click on programs and then uninstall Flash Player from the program list.
  3. After that’s done, reboot your computer.
  4. Now download Adobe Flash Player from a reliable website and run it.
If it works perfectly, then the issue is resolved. If not, then try other methods given below.

Re-Enable Flash Player Add-on

Adobe Flash Player add-on is basically installed in IE (Internet Explorer) which is loaded each time you load IE. Sometimes the problem with this add-on can also generate error 2046.
  1. To resolve this, open Internet Explorer and press Alt-Key.
  2. Select tools and then manage add-ons.
  3. Now select Adobe Flash Player Active X and then click disable tab.
Once that’s done, restart the web browser and repeat the same steps but this time click enable button. This will hopefully resolve the issue.

Unblock Ad Blocking Products

Sometimes error 2046 may pop up on your screen if you use ad-blocking products like AdBlock Plus. If so, then try uninstalling ad-blocking products installed on your PC to fix the issue.

Install Window Update

Microsoft releases new updates every now and then. These updates are made with the objective of solving bugs and run-time errors like error 2046. Therefore if the error code is related to Windows updates then to resolve it is it advisable to launch the Windows update program and update your operating system. For this, click Start, All Programs, and then click Windows Update. Now click the Check for updates button and download and install the new updates. Once that is complete, restart your PC to bring changes into effect.

Scan for Malware and Look For Registry issues

Whether the issue is related to malware or the registry, it is recommended to download Restoro. This is a next-generation and a multi-functional PC Fixer embedded with a powerful antivirus and a registry cleaner. Run it on your PC and scan for viruses and registry issues and click repair to resolve. It is user-friendly and compatible with all Windows versions. Click here to download Restoro to resolve error 2046.
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Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
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