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How to Fix Windows 10 Upgrade Compare Exchange128 Error Message

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Restoro box imageError Causes

The CompareExchange128 error normally occurs due to two possible reasons:

  • CPU lacks CMPXCHG16b Instruction
  • Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

  1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
  1. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
  1. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

  1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
  1. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
  1. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
  1. Download Windows 10, 64-bit version.
  1. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
  1. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
  1. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

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Further Information and Manual Repair

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Solution

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Further Information and Manual Repair

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Solution

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Further Information and Manual Repair

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Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

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  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
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  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
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  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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Finally upgraded to Microsoft’s newest OS, but the performance is a bit sluggish? Here are a few useful tips you may not have thought about that could significantly transform your experience!

How to speed up Windows 11?

1. Disable startup programs

There are many programs that launch right on startup that really aren’t essential. This, in turn, causes your PC to launch and run more slowly.

To check which programs are enabled on startup, go into the Task Manager and select the Startup tab. Find every program that doesn’t need to launch immediately, right-click on it and press ‘Disable’.

This will not shut down the program in that instant. It’ll just prevent it from running automatically as you turn on your PC. You can always launch it manually when you need it.

2. Expand your memory and storage

If you want your PC to run super smoothly, you need to have enough memory to support that. This is especially significant for those of you who love to multitask. Upgrading your RAM gives your PC more space to store the temporary data it needs to complete processing tasks. In other words, processing takes a lot less time.

Your long-term storage is equally important. Hopefully at this point you’re already using SSD over HDD, since this type of storage offers a faster boot time.

Motherboard with memory cards
Credit: Marc Pezin on Unsplash

In any case, we recommend expanding your storage capacity. The more files and data you store, the more there is to load, significantly influencing your PC’s speed. Larger storage capacity means new data and essential updates can be stored comfortably, preventing any strain on your PC’s performance.

3. Clean up disk space

If you aren’t willing to upgrade your storage just yet, the least you can do is clean up your storage right now. 

Aside from manually deleting stuff you no longer need, you can also get rid of temporary files that clutter up your storage and eat up performance for no reason. To get to them, click Windows + X and select ‘Run’ (or just type it in the search bar).

A small window will pop up, where you need to type %temp%. This will take you to a whole folder full of all the temporary files you can remove without thinking twice. 

For those who upgraded from Windows 10, there’s a neat trick to get rid of potential leftover files you don’t need on your brand new iteration. Only do this if you’re 100% sticking with Windows 11, though. Go to System > Storage > Temporary files. Make sure to only leave ‘Previous Windows Installation’ and ‘Windows Update Clean-up’ checked and click on ‘Remove files’.

Lastly, make use of Windows 11’s fantastic Storage Sense feature. Turning it on will enable your PC to constantly watch out for junk or unused files to optimize your PC’s performance to the maximum.

4. Install pending updates

This one should go without saying, but pending updates can be detrimental to your Windows 11 performance. The longer you leave them untouched, the more bugs the outdated programs and patches can cause. So, make sure to regularly check for updates and install them as soon as they’re available.

5. Disable visual effects

As cool as visual effects, animations, shadows and transparency are, they can also put quite a toll on your computer’s speed. On a newer setup this generally shouldn’t be a problem, but if you do notice a drop in performance, definitely consider turning off some of these settings.

To do this you can go to the Control Panel, System Properties and click the ‘Advanced’ tab. In the Performance section, choose Settings. If you’d like a quicker way to get to the dialog (Performance Options) with Visual Effects, you can also type sysdm.cpl in the search bar.

Once there, you can either have your PC choose what’s best, choose the best appearance or the best performance. The other option is to manually toggle the effects off and on. The biggest obstacles to speed are taskbar animations, window shadows, control/element animations and animations upon minimizing/maximizing.

Windows 11 on a laptop
Credit: Windows on Unsplash

In the same vein, you should go to Settings > Personalization > Colors and disable Transparency, to prevent your computer from doing overtime just to hit the aesthetic appeal.

6. Get rid of bloatware

Bloatware is one of the biggest culprits of slow computer speed. 

Pre-installed software that’s pretty much useless but takes up valuable system resources has been around since day one. No matter which device or platform you’re talking about. Luckily, a lot of it is removable, making it easy to lighten the load on your device.

To boost your Windows 11 computer, go to Settings > Apps > Installed apps. You’ll probably see a bunch of apps you don’t want or need. Click on the three dots next to each one you want to remove and press ‘Uninstall’. 

Aside from helping optimize performance, removing bloatware has another great benefit. Unfortunately, often this pre-installed software is quite vulnerable, exposing you to great risk of cyberattacks. So, removing it definitely improves your device’s security and gives you at least some peace of mind.

Summary

These are a few of our fastest tips for boosting performance. There are other, more complex and time-consuming ways, of course. If you’ve tried these quick ones and still need advice on how to improve your PC’s speed, feel free to reach out!

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