How to fix random Computer crashes

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:

1. Physically clean the key and keyboard
2. Disable Sticky Keys.
3. Update, Reinstall, or Rollback Keyboard driver.
4. Test the keyboard on another system.
5. Check your connections
6. Run the Hardware troubleshooter
7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

• Tap the Win + I keys to open the Settings app.
• After that, navigate to the Ease of Access section, and here, select Keyboard.
• Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

If we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12^th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure. I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds. During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field. Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature. Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory. We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.

In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.

• Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
• After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
• Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.

To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “MSConfig” in the field and click OK.
• Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
• Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
• Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.

Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.

If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.

Option 1 – Ensure that ctfmon.exe is running

Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.

• Open the Task Scheduler.
• Then go to Microsoft > Windows > TextServicesFramework.
• And on the MsCtfMonitor, right-click and enable the task.
• Now restart your computer.

This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.

Option 2 – Use the Windows Store Apps Troubleshooter

You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.

Option 3 – Re-register all the Windows 10 UWP apps using PowerShell

• First, make sure to close all the running applications on your computer.
• Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
• After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
  • reg delete "HKCUSoftwareMicrosoftWindows NTCurrentVersionTileDataModelMigrationTileStore" /va /f
  • get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")}
  • $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname
  • get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmanifest.xml")}

Option 4 – Try to run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your PC.

Error Code 0xc00007b – What is it?

When error code 0xc00007b occurs in Windows 8, users are unable to run gaming or multimedia programs on their devices. The message box will occur stating that error code 0xc00007b is present. This issue is usually related to software conflict associated with the use of a gaming program that has errors. It may also result when users use applications that are not compatible with the version of Windows they have installed on their machine.

Solution

Error Causes

Error codes on Windows devices can result from many reasons, including lack of proper PC maintenance, the presence of malware, and issues related to servers. In the case of error code 0xc00007b, it manifests itself on various versions of the Windows operating system when users attempting to run applications incompatible with their system or use the incorrect bit location. To correct these issues that may be causing error code 0xc00007b, users will need to use manual repair methods listed in this article. Failure to rectify this error code could result in others such as error code 0xc0000142.

Further Information and Manual Repair

The manual repair procedures listed in this article do not require extensive technical knowledge. Thus, even average Windows users will be able to apply these solutions in order to fix error code 0xc00007b in Windows 8. However, in case of difficulty applying the solutions listed below, contact a Windows repair technician.

Method One: Install Windows Updates

One of the first manual repair methods you can attempt is to use Windows Update. This will enable users to access the latest updates for the version of Windows they have on their system. To update your system, follow the instructions below.

• Step one: Open Start Menu, then select Settings
• Step two: Select Update & security
• Step three: Select Windows Update
• Step four: Install updates if any are available

After you’ve completed the installation of the latest updates, reboot your machine then attempt to run the gaming application you were unable to open due to error code 0xc00007b. You should be able to run the application if Windows Update fixed the issue. However, if the error code reoccurs, proceed to the next manual repair method by installing Microsoft DirectX.

Method Two: Install Microsoft DirectX

Another important manual repair method relates to the use of DirectX, a free tool available to Windows users regardless of the version of the Windows operating system present on their PC. Visit Microsoft’s official website and search for DirectX End-User Runtime Web Installer. Ensure you access the latest version of the program, then click download.

The app enables Windows users to access high-speed gaming by providing a powerful platform for games and multimedia applications. Access to the latest version of DirectX can help users fix the issues causing error code 0xc00007b in Windows 8.

When the installation process is complete, reboot your PC, then proceed by checking if you are able to run your gaming applications. If you are still unable to run the applications the issue will need to be resolved via another manual repair method.

Method Three: Install Latest Version of .NET Framework

Access the latest version of Microsoft’s .NET Framework to complete the final manual repair method. Be sure to follow the steps listed below to download the latest version of the .NET framework. This is crucial as only the latest version of the framework is equipped with the necessary capabilities required to successfully address the issues causing error code 0xc00007b on your device.

• Step one: Open your favorite web browser
• Step two: Enter www.microsoft.com/net
• Step three: Click Downloads
• Step four: Select the latest version of the .NET Framework by clicking the framework at the top of the list. (Currently, the latest version is .NET Framework 4.6.2.)
• Step five: Select preferred language, then download
• Step six: Run software.

Restart your computer after you’ve downloaded the latest version of the .NET framework. Open the gaming application you were previously unable to run due to error code 0xc00007b.

You’ll be able to access all your gaming or multimedia programs if the issue was resolved via this manual repair method. Otherwise, you may need to reinstall the programs you are unable to run as there may be an issue with the program itself resulting in software conflict or the inability to run other gaming programs.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

If you have just installed the latest Cumulative Update on your Windows 10 computer and you find that since then, the Windows 10 Start Search is not displaying any results when you try to use it to search for something in your computer, then this post might help as it will give you some suggestions to fix the problem. This problem might be caused by some bugs brought in by the new cumulative update you’ve installed. It is also possible that Cortana is having some issues or that the Windows Search service hasn’t been initialized. Whatever the cause is, here are some suggestions you need to follow to fix this issue. You can try running the Search and Indexing troubleshooter or configure the

1. Run Search and Indexing Troubleshooter
2. Configure the Windows Firewall
3. Reinstall Cortana.

Option 1 – Try to run the Search and Indexing troubleshooter

The first thing you can do is to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try to configure the Windows Firewall

• Tap the Win + Fn + Shift (Pause) keys to open Control Panel.
• From there, open the Windows Defender Firewall applet and click on the Advanced Settings to open the Windows Firewall with the Advanced Security panel.
• Next, click on the Outbound Rules section and look for Cortana and then double click on it to open its Properties.
• After that, make sure that the “Allow the connection” is selected although this is the default working setting.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Taskbar and select the Task Manager.
• Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
• Click on OK to open the PowerShell console.
• After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Windows Start Search is now working.

Libvlc.dll Error Code - What is it?

Libvlc.dll error is a type of DLL file error. Libvlc.dll is a type of Dynamic Link Library file associated with 3rd party software developed by the Videolan Team for the Windows OS. Libvlc.dll file contains small programs similar to EXE executable files which allow multiple software programs to share the same functionality. It helps load and run certain programs developed by Videolan Team on your system. The Libvlc.dll error pops up when the file fails to load and run your desired program. This error is usually triggered during program installation while a Libvlc.dll related software is running on the PC or during Windows start-up or shut down. Libvlc.dll error code may appear on your Windows computer in any of the following formats:

"Libvlc.dll not found." "The file libvlc.dll is missing." "Cannot register libvlc.dll." "Cannot find C:WindowsSystem32\libvlc.dll." "Libvlc.dll Access Violation." "Cannot start Third-Party Software. A required component is missing: libvlc.dll. Please install Third-Party Software again." "This application failed to start because libvlc.dll was not found. Re-installing the application may fix this problem."

Though Libvlc.dll error is not a fatal error code but nonetheless it is advisable to resolve it immediately to avoid any inconvenience.

Solution

Error Causes

Libvlc.dll error code may occur due to several reasons including but not limited to:

• Corrupt Libvlc.dll registry entry
• Malware infection
• Hardware failure
• Deleted or missing Libvlc.dll file
• Another program overwrote the required version of Libvlc.dll

Further Information and Manual Repair

Here are some of the best and easy-to-work-around methods that you can try to resolve Libvlc DLL error on your system in minutes. Let’s get started:

Method 1: Re-install the Deleted Libvlc.dll file

Since DLL are shared files, sometimes the error code may pop up if it is deleted accidentally while uninstalling a program that is also run by the same file. In such a situation, to resolve the Libvlc.dll error all you have to do is re-install the deleted file by going into the recycle bin. If you find it reinstall, but if you don’t then simply download Libvlc.dll file from a reliable DLL file website and install. Hopefully this will resolve the issue. Alternatively, you can re-install VLC which should come with a complete copy of the libvlc.dll. However, if the error code still persists, then try other methods given below.

Method 2: Restore Points - Undo the Recent Changes

Another way to resolve Libvlc dll error is to restore your Windows system to an earlier point. System Restore can return your PC system files and programs back to a time when everything was working absolutely fine. This can help you avoid hours of troubleshooting headaches. This can be easily done by going to the start menu. In the search box type System Restore and press enter. Now click System Restore and enter administrator password if prompted. Follow the steps in the Wizard to choose a restore point and then reboot to activate changes.

Method 3: Repair the Registry

The Libvlc dll error can be triggered by invalid registry entries. To resolve, simply download Restoro. This is a user-friendly and multi-functional PC Fixer embedded with a powerful registry cleaner. It removes all the invalid files, repairs the damaged DLL files, and cleans the registry in seconds. Click here to download Restoro and resolve Libvlc dll error today!

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

• Stealing instant messenger messages;
• Stealing instant messenger database files (if the root is available);
• Inspecting the default browser's bookmarks and searches;
• Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
• Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
• Inspecting the clipboard data;
• Inspecting the content of the notifications;
• Recording audio;
• Recording phone calls;
• Periodically take pictures (either through the front or back cameras);
• Listing of the installed applications;
• Stealing images and videos;
• Monitoring the GPS location;
• Stealing SMS messages;
• Stealing phone contacts;
• Stealing call logs;
• Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If the Sleep option is missing from the Power Menu then this could be caused by the power settings, local group policy configuration, etc. in your computer. Based on the reports of users who experience the same problem, the issue occurred after they’ve updated or upgraded their Windows 10 computers. As you know, the sleep mode is quite useful in certain cases and is utilized by most users. If you put your computer in sleep mode, it actually minimizes the power usage of your computer while at the same time keeps your current session running. So if sleep mode is suddenly missing, then that could be a problem but worry not for this post will give you possible fixes to resolve the issue. Make sure to follow each one of them carefully to achieve good results.

Option 1 – Check the Power settings

As mentioned, one of the reasons why the Sleep option is missing could be the power settings in your computer. To check this possibility, make sure that you’ve enabled the sleep mode in the Power options setting window. How? Refer to these steps:

• First, go to the Start menu, and from there open Control Panel.
• Next, set the View by Large icons and select the Power Options.
• After that, click on the “Choose what the power buttons do” option on the left-hand side.
• Then click on the “Change settings that are currently unavailable” option and make sure that Sleep is checked under the Shutdown settings.
• Afterward, click on Save changes.

Option 2 – Modify the Local Group Policy

If the Power setting isn’t the cause of the problem, then you might want to check the Local Group Policy and modify it. There is a dedicated policy for showing the sleep option in the power menu and if this policy is disabled, then it’s no wonder why you don’t see the sleep option in the power menu. To change this policy, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration -> Administrative Templates -> Windows Components -> File Explorer
• Look for the “Show sleep in the power options menu” option from the right-hand side pane and double click on it.
• Now change it to Enabled and click on the Apply and OK buttons to save the changes made and restart your computer.

Option 3 – Try to turn on Standby

Standby, also known as InstantGo, is a feature in Windows 8 and 10 that allows users to maintain network connectivity after a computer has been put into sleep mode. Thus, if this feature is disabled, it can cause the Sleep option to disappear from the power menu. To turn it on, follow these steps:

• Tap the Win + R keys to open Run.
• And type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPower
• From this path, look for the “CsEnabled” key on the right-hand side of the pane and double-click on it.
• Set its value to “1” and click OK to save the changes made.
• Now reboot your PC.

Note: If you were not able to find the CsEnabled key, then this indicates that your computer does not support the Standby feature. And if that’s the case, proceed to the next given option below.

Option 4 – Try to install a Video Card driver

On the other hand, some users reported that the problem was caused by the video card driver. And if your computer lacks the video adapter driver, it can also cause the same problem. Windows 10 typically install the video card driver on its own, however, there are rare cases when it doesn’t which is why you have to do it yourself manually. All you have to do is go to your manufacturer’s website and look for the video card driver, download it and then install it. Once you’ve installed the video card driver, reboot your computer and check if it has fixed the problem.