Logo

Fix KMODE EXCEPTION NOT HANDLED e1d65x64.sys

KMODE_EXCEPTION_NOT_HANDLED seems to be connected primarily to a third-party driver, e1d65x64.sys associated with the Intel(R) Gigabit adapter, NIC/Wired network NDIS (Network Driver Interface Specification) 6.x driver. Error is known to produce the dreaded blue screen of death or BSOD.

Most usually error is connected with gaming on Windows 10 computer and it manifests itself during gaming sessions.

If you are unlucky and you are faced with this unfortunate error we will be happy to try to help you and present with tips and tricks in order for you to find a solution for it.

Before you proceed with the provided solutions, be sure you have sufficient disk space on the Windows drive, run Disk Cleanup and then run CHKDSK.

1) Run the Blue Screen Online Troubleshooter

Open Control Panel, change the view setting to icons. Click Troubleshooting, and click “View all” in the tasks pane. Click “Blue Screen”. This opens the Blue Screen Troubleshooter.

2) Run Driver Verifier

  1. Start a Command Prompt window by selecting Run as an administrator, and type verifier to open Driver Verifier Manager.
  2. Select Create standard settings (the default task), and select Next. You can also choose to Create custom settings to select from predefined settings, or to select individual options. For more information, see Driver Verifier options and rule classes and Selecting Driver Verifier Options.
  3. Under Select what drivers to verify, choose one of the selection schemes described in the following table.
    Driver verifier table:
    Option Recommended use
    Automatically select unsigned drivers Useful for testing on computers that are running versions of Windows that do not require signed drivers.
    Automatically select drivers built for older versions of Windows Useful for testing driver compatibility with newer versions of Windows.
    Automatically select all drivers installed on this computer Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system.

    This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance.

    Select driver names from a list In most cases, you will want to specify which drivers to test.

    Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected.

    Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time.

  4. If you chose Select driver names from a list, select Next, and then select one or more specific drivers.
  5. Select Finish, and then restart the computer.

3) Update network device drivers

Go to the official Intel website and try to find newer versions of drivers, if there are none perhaps you will need to revert back to the previous version.

4) Scan memory for issues

Run a memory test on your system, sometimes these errors can be traced back to a faulty RAM bank.

5) Stop over-clocking your PC

If you have overclocked your PC please reverse it back to its original state and see if that would solve the issue

6) Perform System Restore to the previous restore point

If none of the previous solutions have bared fruit, roll back to a previous restore point and that should solve the issue.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Windows 11 vs Windows 10: Main Differences

Still sitting on the fence about upgrading to Windows 11 because you don’t know what to expect? Interestingly, the new edition somehow manages to be both a total revamp and still very similar to its predecessor in many ways. It’s really something to experience for yourself.

We do want to give you a sneak peek, though. So here’s an overview of the biggest changes Windows 11 brings to the table.

What’s different in Windows 11?

1. Visual changes

The first thing anyone will notice after switching to Windows 11 is the striking visual difference. The entire interface is smoother, cleaner and more minimalistic than on Windows 10, even resembling the macOS in some instances.
Perhaps the most obvious change in appearance is the Start menu and Taskbar location, which is now at the bottom center. It’s actually very neat, but if you’re someone who loves familiarity, don’t worry, you can move it back to the left.

Centralized Taskbar and Start menu
Centralized Taskbar and Start menu

Moreover, you’ll notice that the Taskbar includes a Microsoft Teams icon by default (which you can, of course, remove) and that Live Tiles are gone. The News and Interests section has also been removed - or, shall we say, replaced. As opposed to Windows 10, news, weather forecasts and other information are now displayed as widgets.

To add to the cleanliness of the UI, Microsoft also enhanced the ‘Snap Layouts’ feature to help you better organize your windows and maximize screen real estate. It’s similar to app grouping on your smartphone. In Windows 10 this feature is slightly restricted, as it requires some manual resizing and dragging. In Windows 11, you can just hover over the minimize/maximize option on a window, select a layout and throw the windows in there. 

Snap Layouts
Snap Layouts

2. New accessibility features

Microsoft has certainly paid attention to accessibility with Windows 10, but Windows 11 takes this to a whole new level.

One of the ways Windows 11 has taken things up a notch is by adding the long-awaited ‘Live Captions’ feature and advanced Narrator options.

Live Captions apply both to media played on your PC as well as your own speech when you’re using the microphone. Keep in mind that, as with almost all kinds of subtitles, you have to be prepared for a potential delay. However, it’s barely noticeable and doesn’t take away from the usefulness of this awesome new feature whatsoever.

As for the Narrator, there are three new voice packs to choose from. Microsoft has tried to put emphasis on a more natural voice than we are used to. So, now you can choose between Aria, Jenny and Guy, who will read pretty much anything off your screen out loud. Aside from this, Microsoft has also expanded the list of braille displays supported by the Narrator feature. 
For users with anxiety or trouble concentrating, a welcomed addition is the Focus app, which is no longer part of the Clock app. It’s now separate and called ‘Focus Sessions’, automatically triggering the Do Not Disturb mode when activated. It blocks all pop-ups and flashes and lets you work in peace until you’re ready to switch it off.

3. Android apps

Android users may rejoice! Windows 11 supports the use of your favorite applications now. 

Microsoft has done this by integrating the Amazon Appstore to the Windows 11 Microsoft Store. From there, you can download your favorite Android apps and use them on your PC in a smartphone-like window.

Windows Subsystem for Android™️
Windows Subsystem for Android™️

Unfortunately not too many apps are supported at this time, but Microsoft is working on making the emulation possible for many more. Also, the option is only available in specific regions at this moment - check out if you’re one of the lucky ones.

4. Improved gaming performance

Avid gamers will be happy to hear that Microsoft has put some effort into streamlining Windows 11 for their gaming needs.

To give gamers a supreme visual experience, Windows 11 offers the ‘Auto HDR’ feature. As long as your monitor is HDR-compatible, this feature will automatically adjust the colors, brightness and contrast of games without any input from you. 

Another update is DirectStorage, which we were introduced to in Windows 10 already. In Windows 11, it’s been improved to tweak loading times and overall gaming performance efficiency even better. The predisposition for it to work optimally is that your device has an NVMe SSD. 

The Xbox Game Bar also helps gamers towards a smoother experience. It allows in-game screenshots, viewing processes that are running (similar to the Task Manager), monitoring the CPU and GPU performance and frame rate, integrating the Xbox App and more. There’s also a number of widgets you can now use with the Game Bar, for example the Spotify widget.

Xbox Game Bar
Xbox Game Bar

Another cool addition is the Xbox Game Pass, which unlocks hundreds of games to play on your Xbox App, with new additions coming in every month.

5. Smart App Control

Aside from a sleek new look and better accessibility for all users, Windows 11 also comes with a security power-up. Bear in mind that this feature is only available on clean Windows 11 installs. 

Smart App Control (SAC) is an AI-powered new feature designed to protect your PC from potential threats. It blocks untrustworthy apps and adware and helps detect potentially unwanted apps, maintaining your PC’s performance and keeping your system safe.

It comes with an ‘Evaluation’ mode, which you should definitely select when running SAC for the first time. That way, the app monitors your usage and assesses whether you’re a candidate for SAC. Some users need it to be on all the time, for others it might be too distracting. Evaluation mode will turn SAC on or off based on your usage.

Don’t disable SAC again unless you’re absolutely sure you don’t need it, since reenabling it will require a fresh install. We recommend you don’t turn it off, as it is a neat feature protecting your data and files from malware at all times.

Summary

Have we piqued your interest in trying Microsoft’s latest OS? It’s a pretty exciting new iteration, but we’ll let you find out for yourself. We hope you like it!

Read More
isapnp.sys, gv3.sys, storahci.sys, myfault.sys
One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem. These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:
  • SYSTEM SERVICE EXCEPTION
  • PAGE FAULT IN A NONPAGED AREA
  • KERNEL DATA INPAGE
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED.
While the gv3.sys file is related to the following BSOD error codes:
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.
On the other hand, the storahci.sys file is related to these error codes:
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.
And the myfault.sys file is associated with this error code: SYSTEM SERVICE EXCEPTION. Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.
  • In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
  • After opening System Configuration, go to the Processes tab.
  • Then scroll down and look for the “Digital Line Detection” process and disable it.
  • Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
  • To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.
  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
  • Note that you might have to boot your PC into Safe Mode.
Read More
How to Fix Error Code 0x800704c7 in Windows 10

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt to update their system. It affects various Windows users including those using Windows 7, Windows 8, and 8.1 and Windows 10. It usually occurs due to poor maintenance of the system and includes common symptoms such as the following:

  • Inability to upgrade your Windows operating system
  • Message box with error code 0x800704c7

Solution

Restoro box imageError Causes

Error code 0x800704c7 in Windows 10 can occur due to several reasons. For instance, it may be due to corrupted or missing system files. It may also result from malicious programs affecting your system or occur when a program or several programs are running in the background of one’s system while the user attempts to run the update.

To correct this issue, Windows users will need to select one or a few methods, depending on the issues affecting their PC.

Further Information and Manual Repair

Some of the best solutions for error code 0x800704c7 available to Windows users including using tools to scan for missing systems files or correct other issues inherent within your system.

These methods may include the use of Command Prompt and the performance of technical repair procedures. If you are uncertain of your skills, avoid compounding the issue or causing further damage to your PC by contacting a skilled Windows repair technician. This IT professional will be best equipped to use Windows tools and other methods to resolve error code 0x800704c7.

Method One: Scan Your System for Missing or Corrupt System Files

Using System File Checker Tool (SFC), Windows users can check their system for missing o corrupt system files. These utility tools within your Windows device will be able to replace missing files and repair corrupted ones, resulting in a more efficient system.  Run this tool by following the steps below:

  • Step One: Go to Start and type Command Prompt or CMD.
  • Step Two: Run as Administrator
  • Step Three: Type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

After running these procedures, check if the error code has been resolved. Go to Settings > Update & security > Windows Update. Update your Windows operating system. If error code 0x800704c7 reoccurs, you will need to try the next method below.

Method Two: Restore your System

System Restore is one of the best manual repair solutions Windows users can apply when they come across error codes like error code 0x800704c7. That’s because this method requires no technical or advanced knowledge and therefore can be performed by anyone. Simply follow the steps below to restore your system to a period of time in the past where the error was not present on your system. If done correctly, this could enable you to resolve the issue with little frustration on your part.

  • Step one: Type Control Panel in the search bar near the Start button
  • Step two: Select Control Panel, then Recovery
  • Step three: Select System Restore then click Next
  • Step four: Select a restore point before appeared on your Windows 10 system
  • Step five: Select Next then Finish

Note that once System Restore is enabled it will remove drivers, apps, and even updates installed after the restore point. For this reason, be careful to choose the most appropriate restore point. Also once you’ve completed this task, check to see if you are able to update your system. If the update stops before the process is complete and a message box occurs with the error code 0x800704c7, proceed to the next manual repair option below.

Method Three: Check for and Remove Malware

Viruses or other forms of malware can adversely affect your system, causing error codes and other issues to take place. To resolve error code 0x800704c7 in Windows 10, check for and remove malware using a reputable anti-malware program.

If no anti-virus software is present on your system or if you scan your device but fail to spot an issue, proceed to method four.

Method Four: Use an Automated Tool

This method involves the use of a powerful automated tool. But why is this important you might ask? A third-party tool is often the best solution when all manual repair efforts fail. Automated tools come equipped to tackle the most serious PC problems including error codes which can cause frustration and result in reduces PC performance.

Read More
How to Fix the Blue Screen Locale ID 1033 Error Code

What is the Blue Screen Locale ID 1033 Error?

Blue screen locale id 1033 error as the name suggests, is a type of BSoD error. This error may occur during Windows startup, program load, or while the program is running. The error indicates poor PC maintenance and occurs without any warning. The error message is prompted in the following format:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.16.7 Locale ID: 1033
When the error occurs, the computer screen turns blue and the user is unable to view or access the program. It is advisable to fix the error right away, virtually because BSoD is a critical PC error, it can pose serious threats to your system.

Error Causes

The two most common causes of the occurrence of the Blue Screen Locale ID1033 error code are:
  • Registry issues
  • Viral infection

Further Information and Manual Repair

You don’t need to hire a technician or be a computer whiz to resolve Blue Screen Locale ID1033 error code. Here are some methods that you can try to resolve this error on your PC. These methods are easy to perform and result-driven.

Method 1: Perform a PC Scan by Downloading an Anti-Virus

Since this error is indicative of a viral infection, it is suggested you perform a PC scan by installing an antivirus on your system. Make sure you download an antivirus that is powerful and has the ability to scan all kinds of viruses.

Method 2: Clean and Repair the Registry

Another alternative method is to clean and repair the registry. The Registry is a component of the PC that stores all information and activities performed on the PC. This includes both important and unnecessary files like junk files, cookies, internet history, temporary files, invalid entries, bad registry keys, and more. These files not only accumulate in the registry but also damage and corrupt it thereby generating error codes like the Blue Screen Locale ID1033 error code.
Read More
Reset Windows computer without Settings app
As you know, the Settings app is a vital part of Windows 10 as it helps in fixing issues in the system and offers users access to various Troubleshooters, as well as the Reset function and many more. So if you want to Reset this PC or a Windows Store app, you need to use the Settings app to do so. However, one of the most annoying errors you can encounter when using the Settings app is that it crashes or sometimes does not open at all. Thus, if you are having issues with this app, worry not for there are alternative ways you can try to reset your Windows 10 PC. For you to reset your Windows 10 PC without using the Settings app, the main option you have is to use the Advanced Startup options and there are different methods by which it can be accessed. It can be accessed via Lockscreen, Command Prompt window, or via Start Menu.

Option 1 – Reset Windows 10 via Lockscreen

  • You need to first boot into the Advanced Startup options from the lock screen. If you’re already logged in to your account, you have to hit the Win + L keys to get on the lock screen.
  • Next, click on the Power button located at the bottom right corner of the screen.
  • After that, hold the Shift key and click on Restart to restart your computer into the Advanced Setup option mode. And from there, you can reset your Windows 10 computer.

Option 2 – Reset Windows 10 via Command Prompt

  • Search for “cmd” in the Cortana search box or hit the Win + R keys to open the Run box and type “cmd” in the field and hit Enter to open Command Prompt.
  • If a User Account Control or UAC prompt appears, click Yes to proceed in opening Command Prompt.
  • After that, type the following command and hit Enter to execute it:
shutdown /r /o /f /t 00
  • After you execute the command, it will restart your computer into the Advanced Startup options where you can reset your Windows 10 computer.

Option 3 – Reset Windows 10 via Start Menu

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option or the “Remove everything” option depending on your preference, and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer.
Read More
File or directory is corrupted and unreadable
If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage. To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.
Option 3 – Try scanning your computer for malware using Windows Defender Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
How to Fix Error Code 0x800ccc0f

Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

  • Unexpected termination of the connection
  • Inability to access email messages sent to one’s account
  • Inability to send email messages

Solution

Restoro box imageError Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

Read More
Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
Read More
Restore, Minimize and Close are not working
Recently, a number of users reported not being able to use the Restore, Minimize and Close buttons on their Windows 10 computers. This kind of issue can be quite annoying as you won’t be able to use your computer properly, especially when you navigate between programs and windows. In such cases, the buttons on the right side of the title bar won’t respond to any inputs which could be caused by a number of factors such as different input modes, corrupted system files, and many more. If you are one of the users who are currently facing this problem, worry not for this post will guide you on what you can do to resolve it. There are several potential fixes you can check out to fix the issue. You can try to check if Tablet Mode is enabled and if it is, you have to disable it. You could also boot your computer in a Clean Boot State to check if a third-party program is the one that’s causing the problem. In addition, you could also reinstall the program where you experience the problem or run built-in utilities like System File Checker and DISM tool.

Option 1 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:
  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, try to open the program where the problem occurred.

Option 3 – Try reinstalling the program

If the first two options didn’t work, then you might want to consider uninstalling the program and then install it back with its latest version. This should resolve the problem.

Option 4 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the Restore, Minimize and Close buttons don’t work. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 5 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.
Read More
Fix Error codes 12002-4, 12007-4, 12152-4
If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status