iPhone Connects/Disconnects When Plugged In

If you own an iPhone, iPad, or iPod you might be aware of the phenomenon of connecting and disconnecting your device. In one moment device is connected and then it somehow loses connection and you have to plug in back again to be recognized.

In this troubleshooting guide, we will address ways to eliminate this issue and to connect and have your devices working properly. We will go from the most common ones to the most uncommon so it is advisable to try solutions in order to how they are presented.

  1. Check cable

    The most common issue with this kind of behavior comes from a broken cable if you have the opportunity try another working cable to see if the device will behave differently. If everything is working fine with another cable, the issue is in the previous cable.

  2. Check USB ports and Cable Jack

    Usually, it is a cable issue, but it can also be a USB jack on cable or even a USB port on a PC, try putting the jack into another port to see if this will solve the issue.

  3. Check device settings

    From updates on your device comes a change of setting about privacy which can reflect on connection with the computer. In order to eliminate this, you will need to reset your device.
    Go to device settings and go to general
    Scroll down until you find the reset section and go into it
    In the reset, section click on reset location and privacy
    You will have to authenticate using your pin/passcode in order to complete the reset function
    Enter your passcode (or use any other authentication method you have chosen) and you can now reset the Location and Privacy settings.
    Click on reset
    Connect the device to PC and choose trust this device

  4. Update iTunes

    Outdated iTunes can also be a problem with this particular issue. Go to the apple website and download the latest version of iTunes or updating it via apple updater.

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