Hearthstone lost connection to the game server

Having the latest applications is often preferred for most users but sometimes we have some old applications which have not been updated or simply we just want to run oldie on our computer because it does everything we need and we do not want to upgrade in order to save some money. The issue is presented sometimes when we try to run an old application in Windows 10 and some components are missing in Windows itself or the application is simply coded in a way to work on older Windows versions. If by any chance you have this issue then this guide is for you since we are going to show you how to run old applications in Windows 10. This guide is made in a way to takes into account that the application itself is completely installed on your Windows 10 machine if you can not even install the application you will need to search solution for that particular application since that can not really be generalized and pinpointed issue, every application is different.

Running old applications using the compatibility option

All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties. The application settings screen will open, in upper tabs locate Compatibility and left-click on it. After the click, you will find yourself in application compatibility settings. In this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked. For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.

Windows 10 users a set of rules or standards called Network Protocols in communicating over the internet. These protocols are the ones that made sure that the data is correctly sent between computers. However, if any of the Network Protocol is missing in your Windows 10 computer, then you will most likely encounter a problem like not being able to browse the internet, or share files. For this, you can try to run the Incoming Connections troubleshooter: As you were not able to connect to your internet connection using your PC, you can try to run the Incoming Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:

• Tap the Win + I keys to open Settings.
• After opening Settings, go to Update and Security.
• Next, navigate to the Troubleshoot pane and select the Incoming Connections section and click the Run Troubleshooter button to get started.
• Wait until the troubleshooter is finished doing its job and then try connecting to your network again.

If after running the Incoming Connections troubleshooter you receive an error message instead that says, “Network Protocol is missing”, then here are some suggestions you need to check out to fix it. Take note that you must have admin privileges before you start troubleshooting the problem.

Option 1 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Diagnose the Network Adapter

To diagnose the Network Adapter, go to Control Panel > All Control Panel Items > Network Connections, and from there, look for the network adapter that could be causing the error. Note that if you are using a Wi-Fi connection, then it’s probably your Wi-Fi adapter, otherwise it has something to do with your Ethernet adapter. Just right-click on the problematic network adapter and select diagnose to troubleshoot.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try importing Winsock settings from another computer

If resetting Winsock or the Network didn’t fix the problem, then you can try to import settings from a computer that’s in good condition. You need to have access to the registry to get this done and then export and import a couple of settings. Refer to these steps to get started:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, go to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
• Next, look for two registry keys named “Winsock” and “Winsock2” and then right-click on each one of them and select the Export option.
• Now copy the registry keys to a USB drive and then copy the keys on the PC in excellent condition.
• Then double click on each one of them and it will install the WINSOCK keys.

Blue Screen of Death errors or Stop errors are indications that something’s wrong with your computer. So when you encounter one, you must find out what the root cause of the problem is before it gets out of hand. One of the BSOD errors you might encounter on your Windows 10 computer is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” error. As you know, system files or .sys files are some of the essential parts of the Windows operating system. It is a repository of system driver settings used by the Windows operating system in order to communicate with the connected hardware and devices. They are essential for the normal functioning of the operating system. A lot of Windows 10 users are facing this particular Blue Screen of Death error whenever they open an app or disconnect external devices from the system. The Netwtw04.sys file is a part of the Intel PROSet/Wireless Wi-Fi software. And so when you might encounter two kinds of Stop errors for the Netwtw04.sys driver file such as:

1. “DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Netwtw04.sys.” – This kind of error message signifies that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high.
2. “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: Netwtw04.sys” – This error message indicates that the root cause of the error might be incompatible drivers with the operating system. In general, the root cause of the Netwtw04.sys BSOD error might be due to several reasons such as corrupted files, incorrect device driver configuration, malicious programs, outdated drivers, bad drivers, corrupted Windows Registry as well as some damaged or corrupted system files.

Whichever of the two error messages you got, you can try the troubleshooting options given below to fix the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double-click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If the present Network driver is giving you a headache that is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error, then you need to update the Network drivers. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the CHKDSK Utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Code 0xC1900208 0x4000C, What is it?

The Error Code 0xC1900208 – 0x4000C is an error that is caused by an installed application or program on your computer that is not compatible with Microsoft Windows 10. The incompatible application prevents you from being able to complete the upgrade to Microsoft Windows 10 and will continue to do so until the issue is resolved. Common symptoms include:

• You receive a dialog box displaying Error Code 0xC1900208 – 0x4000C
• You are unable to successfully complete the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900208 – 0x4000C is caused by a non-compatible application or program that is currently installed on your computer, and is not allowing the Microsoft Windows 10 upgrade to finish the installation and update process.

• The upgrade is stopped due to an incompatible app or program.
• Out of date or no longer supported software can cause this error to occur.
• Device drivers that are not up to date or no longer compatible.
• The computer might pick up malware along the way and might be preventing the upgrade. If error code 0xC1900208 – 0x4000C is not rectified, you’ll not be able to proceed with your Windows 10 upgrade.

Further Information and Manual Repair

The good news is, error code 0xC1900208 – 0x4000C is a relatively common problem that is usually easily fixed by the user at home, though it can be a little time-consuming. To elude this time-consuming process, use a powerful tool to rectify the issue in no time (TSC). Before making any attempts to repair this error, ensure to perform a compatibility test.

• Check the compatibility of applications and programs installed on your computer to locate and remove, or fix the one that is incompatible. (Don't stop at the first one you find, there could be multiple incompatibility issues.)
• Check to ensure all programs and software are not outdated or no longer supported, and remove or fix any outdated or unused, unnecessary programs or software. (This is also a great way to free up space and clean your computer up a bit.)
• Check to ensure that all of your device drivers are current, up to date, and compatible with Microsoft Windows 10, and replace or update where necessary.

Method 1:

Use the get Microsoft Windows 10 application on your computer to check its compatibility, follow the steps below to run the check.

1. Look at the taskbar, to the right; you will see an icon for Microsoft Windows 10, right-click the icon. Locate the option in the menu to check the status of your upgrade. This will open an app for getting Microsoft Windows 10.
2. Next, you will see 3 lines on top of one another on the upper left side, this will open a drop-down menu, once you have this menu open, locate the option to check the compatibility of your computer.
3. Microsoft Windows will then run a check of your entire computer to check for compatibility with Microsoft Windows 10. Once it has finished its check, a pop-up window will display whether or not your computer will work with Microsoft Windows 10, and will also display a list of any hardware and software that are not compatible with the upgrade.
4. This may not catch everything and there may still be incompatible programs so the previous steps, though time-consuming may still be necessary.

Method 2:

Once the incompatible applications are discovered, use the control panel to remove/uninstall them. The steps are below:

1. Locate your computer’s Control Panel.
2. Choose the option that says “Programs”
3. From the options available, select the ‘Programs and Features’ link.
4. Locate the app in the queue or menu.
5. Right-click and choose the uninstall option.

The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:

• Tap the Win + R keys at the same time to open the Run dialog box.
• Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
• From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.

Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:

• Tap the Win + R keys at the same time once again to open the Run dialog box.
• And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
• From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.

• Tap the Win + E keys to open File Explorer.
• In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
• From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
• You can name the file anything you want but it’s better if you rename it to “oldcpl”.
• After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.

• Tap the Win + R keys.
• In the field, type in “MSConfig” and hit Enter to open System Configuration.
• After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
• Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.

• Tap the Win + R keys to open Run.
• Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
• Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.

The new thing from Mozilla is not a browser, it is a VPN!

Besides Firefox, Mozilla offers now Firefox Relay, an app helping you to mask your email and phone number, and a new Mozilla VPN.

Mozilla has recently announced a new subscription model that will let you use all products together for $6.99 per month. Although this is a little more expensive than the competition that goes around for $5 per month note that with this subscription you are having access to all services, not just VPN.

VPN will not only hide your IP address but will also make sure websites cannot access your real location and it encrypts all of your network activity. Relay will give you protection against spam, serving as a shield for your email and limiting spammers from access to your real email address and phone number. With Mozilla subscription will let you use both services.

Error Code 35 - What is it?

Error Code 35 is a typical Device Manager error. It indicates information missing to properly configure your device.  Error code 35 is usually displayed in the following format:

“Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Code 35”

Solution

Error Causes

The 2 common reasons for Device Manager error code 35 are:

• Outdated BIOS
• Mis-configured, corrupted, or outdated Drivers

No matter what the reason may be, it is advisable to resolve the problem immediately without any delay otherwise you will be unable to use your hardware device.

Further Information and Manual Repair

Below is the list of the most effective and easy to perform solutions to resolve error code 35 on your PC. These solutions do not require any technical knowledge or understanding. Simply follow the instructions to resolve this error code.

Method 1 - Update the BIOS

BIOS (Basic Input/Output System) is the embedded software on the computer’s motherboard.

Though not all PCs have the same BIOS manufacturer, but the steps for updating the BIOS are similar for all versions. Before you get started with the updating process, first identify your current BIOS version.

• For this, go to the start menu and type msinfo32, and press enter.
• Now click System Summary to view your BIOS version. Here you will see the version number and date.
• Now check your PC motherboard manufacturer’s website to download the BIOS update for the model you own. Also, download any Read Me Files and documentation. These contain guidelines and precautions that you should know before you update.
• Backup all your data and existing BIOS before you update the BIOS version. This will keep your data protected in case the attempt to update BIOS fails.
• Also, when updating, make sure to use an uninterruptible power supply. Remember power outage or even a small power fluctuation can corrupt the BIOS which is something you don’t want.
• Now it’s time to perform the update. Run the downloaded installer for the BIOS updating software. Double click on the executable file.
• Look for a button names Update, Flash, or Run.
• Click on it to start updating the new version
• After the update is complete, your computer will restart automatically.

This will hopefully resolve the problem. However, if the error still persists then there is a possibility that the error code is related to outdated drivers. To resolve, try method 2.

Method 2 - Download Driver Assist to Update Drivers Automatically

Update drivers to repair error code 35 on your PC by simply downloading DriverFIX. This is a cutting-edge program deployed with an intelligent programming system.

It is compatible with all Windows versions.

It scans your PC for problematic drivers and updates them with the latest and compatible versions automatically and in a few seconds thereby repairing all Device Manager error codes including error code 35 generated due to outdated/corrupted drivers.

In addition to this, it updates all device drivers on a regular basis, so you don’t have to stress over and keep a track of what drivers on your PC need to be updated and when.

Click here to download DriverFIX to resolve Device Manager error code 35 today!

Getting errors while trying to update your Windows 10 computer is not an uncommon occurrence. Although some of them are easy to fix, there are others that need a lot of time and research in order to resolve. One of these tough Windows Update errors is Error 0x80244007. This kind of Windows Update error halts the process of Windows Update and a simple system restart won’t help much to fix it. When you encounter this Windows Update error, you will see a description that says, “SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes”. One of the main causes of such an error is that Windows was not able to renew the cookies for Windows Update. To fix this error, here are some suggestions that might be useful.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x80244007.

Option 2 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x80244007, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

• Right-click on a .docx file and select the “Open with…” option.
• After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
• Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
• Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
  • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
  • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16

• Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
• From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
  • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
  • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13

• Once you’re done, tap Enter and then close the Registry Editor.
• Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

• Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
• After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
• Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
• From there, look for the following files and delete them.
  • iconcache_32.db
  • iconcache_48.db
  • iconcache_96.db
  • iconcache_256.db
  • iconcache_1024.db
  • iconcache_1280.db
  • iconcache_1600.db
  • iconcache_1920.db
  • iconcache_2560.db
  • iconcache_exif.db
  • iconcache_idx.db
  • iconcache_sr.db
  • iconcache_wide.dd
  • iconcache_wide_alternate.db
• Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

• Open Control Panel and click on Programs and Features.
• Next, right-click on the Office program that you want to repair which in this case is, Word.
• Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
• Wait until the process is done and then reboot your computer.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.