How to Fix Windows Update Error 0x80070103

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Restoro box imageFurther Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

  • Visit the Microsoft Update Website
  • After the "scan for updates" is complete, click the Welcome or Custom page.
  • Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
  • For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
  • Hit the "Review and install updates" button.
  • Confirm that the second update for the graphics card is not present, then move on the installing the updates.
  • Click on the start button, go to All Programs, and then click on Windows Update.
  • Hit the "Check for updates" tab.
  • After the "scan for updates" is over, click the"Optional updates" link.
  • In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
  • Hit the OK button.
  • To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
  • For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
  • After the scan is complete, click the"Optional updates are available" link.
  • Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
  • If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.

Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it.

However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix Error Code 0x800ccc0f

Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

  • Unexpected termination of the connection
  • Inability to access email messages sent to one’s account
  • Inability to send email messages

Solution

Restoro box imageError Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

Read More
Fix ERR_CONNECTION_RESET in Chrome
This post will help you fix the ERR_CONNECTION_RESET error in Google Chrome. This error indicates that the Chrome browser wasn’t able to establish a stable connection or that there really is no connection at all with the website you are trying to open. This error does not occur on all websites though. When you encounter this kind of error message you will see the following message on your Google Chrome browser:
“This website is not available, The connection to example.com was interrupted, Error 101 (net:: ERR_CONNECTION_RESET): The Connection was reset.”
Note: You need to follow the options given below to fix the ERR_CONNECTION_RESET error and make sure to reload the webpage each time you complete following each one of the fixes.

Option 1 – Check the Network Cables and restart the router then reconnect

Of course, the first thing you can try is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_CONNECTION_RESET error in Chrome. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to increase the Maximum Transmission Unit (MTU)

You can also try increasing the Maximum Transmission Unit to fix the error. To do so, follow these steps:
  • Open Settings and go to Network & Internet > Ethernet.
  • From there, take off the Active Wireless / Wired Network Connection.
  • Next, open Command Prompt as admin.
  • Then type the “netsh interface IPv4 set subinterface “Ethernet 4” mtu=1472 store=persistent” command and hit Enter to execute it.

Option 4 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the ERR_CONNECTION_RESET error in Chrome. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 5 – Disable the AppEx Networks Accelerator feature

The AppEx Networks Accelerator is known to slow down network connections. Some users reported that it slows down the network speed by 70% up to 80% which is why you need to disable it. Here’s how you can do it:
  • Go to Settings and select Network & Internet and from there select Ethernet > Change adapter options.
  • Next, right-click on the network connection and select Properties.
  • Then look for AppEx Networks Accelerator and uncheck its checkbox.
  • Now click the OK button to save the changes and then check if the error is now fixed.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the ERR_CONNECTION_RESET error.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

Option 8 – Try to disable the Wi-Fi Miniport

  • In the Cortana Search box, type “command prompt” then right-click on the search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, type the commands listed below and hit Enter right after you key in each one of them.
    • netsh wlan stop hostednetwork
    • netsh wlan set hostednetwork mode=disallow
  • Now exit Command Prompt and tap the Win + R keys to open the Run dialog box.
  • Type “cpl” in the field and hit Enter to open Network Connections.
  • From there, look for Microsoft Virtual Wi-Fi Miniport and right-click on it, and then select Disable.

Option 9 – Start Chrome in Safe Mode

The same with Windows Safe Mode, starting Chrome in Sage mode will open the browser but without all the user settings and extensions. And then try opening the website you were trying to open earlier.

Option 10 – Reset Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
A Guide to Fixing Error 0x80070652 Windows 10

Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Restoro box imageError Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

  • Step one: Type Windows Update in the Search box near Start Menu
  • Step two: Select Windows Update settings
  • Step three: Select Update history
  • Step four: Review updates from the most recent to least recent to see which updates have failed
  • Step five: Click failed updates for more details and troubleshoot accordingly.

Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

Another option available to users is simply downloading updates manually by visiting the official Microsoft website, specifically the Windows section which provides downloads. To successfully complete this process, ensure you look for stand-alone packages of these downloads available on the website. You will need to know the Microsoft Knowledge Base (KB) article number related to the specific update(s) which failed.

Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

One of the best options for Windows 10 users facing certain PC problems is to apply System Restore. This allows them to reset their machine for a period of time in which the problem was not present. This is known as the restore point. To apply this manual repair method, follow the steps below.

  • Step one: In the search box beside the Start Menu, type System Restore
  • Step two: Select Create a restore point
  • Step three: Select the System Protection tab then Configure or Create
  • Step four: Provide details regarding a system restore point of your choice
  • Step five: Select Create, then OK.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
Fix Device not migrated on Windows 10
Hello everyone, in today's tips and tricks we will focus on providing you with various solutions on how to solve the Device not migrated error that appears after the Windows update has been performed. Sometimes sadly updates to our operating systems can introduce us to various issues that look scary but in reality, they are solvable and not so scary at all. After all who would not find this message concerning, especially when it happens in the middle of work. device error messageThe first thing that would pop into my mind is that I have lost tons of work and that something in my hardware has gone very wrong and it is dead. Luckily that is not the case and this error means that due to Windows update drivers were not properly transferred due to some compatibility issues, maybe it was a corrupt update file, etc. Of course, the reason could be hardware malfunction as well, but if everything was working fine before the update, it is a software issue, and I must say it is a common one and fixable. Please keep reading this guide in order to fix the Device not migrated error.
  1. Update the Driver

    You should always try this first, if the device is not recognizable, try updating its driver and see if the problem vanishes. In order to update the driver, we will need first to locate which device has not been migrated properly, we will do this with help of a search engine on the internet like google for example. So open your browser of choice, go to a search engine (google for example) and type in the search box first line from your error message, yes, that scary one. You will be given which device has malfunctioned and was not migrated properly, now we will locate the device and update its drivers. To do this press WINDOWS + X on your keyboard to bring up Windows secret menu and choose device manager. keyboard with windows and x marked Find device inside device manager, right-click on it, and choose properties. Go to the events tab and make sure that the device has migration issues. device not migrates status You have now 3 options for updating the driver, you can do it manually, automatically, or with the driver installer. We will cover all 3 options so you choose which one best suits you. OPTION 1: Manually. Close the Properties tab, go to the device manufacturer website and download the latest driver, if there are no drivers there, the only executable installer for the device skip this step and try the other 2. After you have downloaded the driver package from the website, right-click on the device and choose update driver. device update driver Now navigate to the folder where you have downloaded your driver package and update the driver. Reboot your system. OPTION 2: Automatic update. Close the Properties tab, right-click on the device and choose to uninstall. device manager uninstall device Once the device is uninstalled, restart your system, and Windows will automatically search and install the latest driver for the device. OPTION 3: Via driver installer. If you have downloaded .EXE or executable driver installer from device manufacturers web site try installing it, if the installation fails, try using compatibility mode for the installer. Navigate where the installer is located, right-click on it, and choose properties. Go to compatibility TAB and try installing it with administrator privileges in Windows 8 mode. device run compatibility troubleshooterReboot your system after this step. This should solve the issues, however, if the issue still persists, follow the next steps.
  2. Verify the Corrupted System Files

    Press WINDOWS + X on the keyboard to open the hidden system menu and choose Command prompt (administrator) keyboard with windows and x marked In the command prompt type in: sfc /scannow and press ENTER. command prompt SFC scan The scanning process and repair of files will take around 15 min. Leave it to finish completely, do not restart, work on the computer or shut it down while the process is active, and only after it is finished reboot your system.
  3. Update Windows.

    If your Windows is not updated sometimes this issue can be resolved by updating it on the latest version. Click on start and then on settings. Windows 10 Star menu with marked settings icon Once the settings screen is opened, find and click on Update and Security. Windows settings update and security section marked Go to the Windows update tab and click on DOWNLOAD or click on check for updates for the latest Windows fix. windows settings windows update selected
  4. Reset BIOS to factory settings.

    Sometimes BIOS not being properly configured can cause issues in Windows itself and prevent it from detecting PnP devices thus creating this error. Restoring BIOS back to the factory setting can help. Turn off your computer and turn it back on. Press delete, f12, f11, or any other key which will take you to BIOS (default key is delete but sometimes manufacturers map this to another one. Once your screen turns ON you will see in the bottom message which key needs to be pressed in order to enter BIOS). Sadly since every BIOS could be different we can not cover step by step guide for each but you need to find the option where you load BIOS defaults, click on it save, and exit. Your computer will restart and boot into Windows, check to see if the problem still persists. BIOSD load defaults
  5. Update BIOS

    BIOS can cause issues with certain PnP devices when the newest Windows update is rolled. If reverting BIOS to the factory setting has not been successful try update. Go to your motherboard manufacturer website, find the update and read step by step guide there since updating BIOS differs from version to version and from manufacturer to manufacturer. After the update is done, restart the computer and hopefully, the error is gone.
  6. Perform a System Restore

    If everything else fails, perform a system restore to get Windows back into the state before the update was installed and when everything was working fine. Press WINDOWS + R on the keyboard to open the run dialog. keyboard with windows and r marked In the run dialog, type control panel and press enter to enter control panel, locate recovery and click on it. control panel recovery selected Inside the recovery screen click on Open System Restore. advanced recovery tools Choose a date when everything was working in order, the best bet is the date before Windows update and roll it back. system restore latest backup restore Click on date, and then on next.
Read More
Fix PNP_DETECTED_FATAL_ERROR in Windows
If you suddenly encounter a PNP_DETECTED_FATAL_ERROR Blue Screen error, then this post can help you out. The PNP_DETECTED_FATAL_ERROR BSOD usually occurs when any new hardware that is mostly the Plug and Play type is attached. In such cases, when the device is plugged, and the driver for that device crashes or isn’t found or is not compatible, you will most likely encounter this particular BSOD error. There are several error codes that come under this category, some of them are 0x000000CA (0x01681690, 0xEA96A7BE, 0x938A81AD, 0xF8362881. This BSOD error can also occur at any time. However, the only constant thing here is when you plug a PNP device like earphones, microphones, USB drives, and many more. The PNP_DETECTED_FATAL_ERROR bug check has a value of 0x000000CA which indicates that the Plug and Play Manager encountered some severe error which is most likely have something to do with a problematic Plug and Play driver. To fix this error, here are some possible solutions that could help.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try disabling or removing newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PNP_DETECTED_FATAL_ERROR Blue Screen error.

Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
Read More
Google docs crush with repeating a word

A newfound bug in Google docs is causing it to crush and upon reopening it will crush again making it very difficult to re-access your document. The bug is manifested when a series of the same word is typed into a document and Show grammar suggestion is turned on.

google doc bug

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

Read More
MS Store keeps updating the same apps
As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
  • From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
  • Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
Read More
Change screenshot location

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

screenshot properties

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

Read More
Firefox shows wrong or no bookmark favicon
If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:
  • First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
  • After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
  • From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
  • Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
  • Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.
  • You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
  • After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
  • Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
  • Double click on this option to set its value to “True”.
  • Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
  • Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
  • Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status