A Quick Guide to Fixing Error Code 0x80070057 in Windows 10

Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:

• Tap the Windows key + S and then type “about” in the search box.
• From the search results, click on the “About your PC” to open the About tab of the Settings app.
• Afterward, scroll down to the Windows specifications and check your Windows version under Edition.

Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:

• Click this link to download and install the Media Feature Pack from Microsoft’s official website.
• Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
• After that, wait until the request is validated. The download should begin in a few minutes automatically.
• Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
• Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• Next, click on Yes if a User Account Control prompt pops up.
• After opening Command Prompt, copy and paste the following command and hit Enter to execute it:

dism /online /enable-feature /featurename:MediaPlayback

• Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.

• Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
• After that, open the windows.old folder and then go to the syswow64 folder.
• Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
• Restart your computer and check if the error is now resolved or not.

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

• You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
• When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
• You are sending an attachment through email.
• You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Error Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

• Are you using POP3, IMAP, or Exchange server for your email account?
• How many email accounts have you configured in your Outlook?
• Is there an undelivered email stuck in your Outbox?
• If you are trying to send an attachment, what is the size of the attachment?

Try the following:

1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

• Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
• If there are add-ins listed, clear the checkbox.
• Close Microsoft Office and restart it.
• Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.

3. Start the computer using the clean boot. Now, try to send an email and see the result.
4. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt but fail to update their system. It affects various Windows users including those using Windows 8 and 8.1. This error code has common symptoms such as the following:

• Inability to upgrade your Windows operating system
• Message box that includes error code 0x800704c7 message

Solution

Error Causes

Error code 0x800704c7 in Windows 8 often occurs due to a poorly maintained system. It can occur when system files become corrupted or missing. It may also occur when malware infects your system. To resolve this error code, Windows users will need to select at least one of the manual repair methods listed below and follow the instructions given.

Further Information and Manual Repair

Manual repair methods enable users to address the underlying issues causing error code 0x800704c7. These repair methods are not very technical. However, you may need to get help from an IT professional if you find them to be difficult or if your attempts to implement these instructions fail to fix the error code.

Method One: Scan Your System for Missing or Corrupt System Files

The System File Checker Tool (SFC) enables Windows users to check their system for missing or corrupt system files. This utility tool is present on all Windows 8 systems and even other versions of the Windows operating system. Run this tool by following the steps below:

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Run as Administrator
• Step three: Type sfc /scannow.

After running these procedures, check if the error code has been resolved by reattempting to update your system. If you are unable to complete the process and the error message reoccurs, try the next manual repair method below.

Method two: Use Powerful Antimalware Tool

Various forms of malware, including viruses, can infect your system, causing error codes to occur or even more serious problems. That’s why you’ll need to ensure you have a powerful antimalware program installed on your device. Once this is present on your system, start scanning for viruses, worms, and Trojan horses so as to resolve error code 0x800704c7 in Windows 8.

If the issue causing error code 0x800704c7 on your device is a virus or worm, cleaning your system with a powerful antimalware program will successfully resolve the error code. However, if the error code remains unresolved after completing this manual repair method, proceed to the next method below.

Method three: Restore your System

System Restore is a simple method that users can implement to resolve error code 0x800704c7. This enables users to restore their system to a period of time in which their device was not affected by the error code. If done correctly, it can enable users to successfully complete the update process. Follow the steps below.

• Step one: Click the Start button and type Control Panel in the search box
• Step two: Select Control Panel, then Recovery
• Step three: Select System Restore, then Next
• Step four: Select a restore point before appeared on your Windows8 system
• Step five: Select Next, then Finish

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

The GifsGalore Toolbar from Mindspark Interactive Network, Inc. is proposed to active Web users who like to embed GIFs into their emails and share entertaining GIFs with friends via social media services. The GifsGalore software can be added to your Internet client for free but you need to be using Google Chrome, Internet Explorer or Mozilla Firefox for the GifsGalore Toolbar to be activated.

When installed it hijacks your New tab page and default search engine changing them to search.myway.com. This extension also monitors user browsing activity recording information such as: visited websites, clicked links, viewed products, etc. This information is later used to better target ads. While browsing the internet with this extension enabled you will see additional pop-up ads, as well as sponsored links and injected ads throughout your browsing session, especially in search results.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, often a browser add-on or extension, which causes modifications in web browser’s settings. There are various reasons why you may experience an internet browser hijack; however commercial, advertising, and marketing are definitely the main reasons for their creation. The idea would be to force users to visit specific sites that are aiming to improve their site visitor traffic and generate higher ad earnings. It could seem naive, but most of these sites are not legitimate and could present a serious risk to your online safety. Browser hijackers can even let other vicious programs without your knowledge further damage the computer.

Find out how to identify a browser hijack

When your web browser is hijacked, the following can happen: the browser’s homepage is modified; bookmark and the new tab are also changed; the default search engine has been changed and your browser security settings have been lowered without your knowledge; you see unwanted new toolbars added; unstoppable flurries of popup ads appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you are prohibited access to particular web pages, including the site of an anti-malware software developer like SafeBytes.

How browser hijacker finds its way onto your computer system

Browser hijackers might use drive-by downloads or file-sharing networks or perhaps an email attachment to reach a targeted computer. They may also come from any BHO, browser extension, toolbar, add-on, or plug-in with malicious purpose. Other times you might have unintentionally accepted a browser hijacker as part of an application package (usually freeware or shareware). Examples of well-known browser hijackers are Fireball, CoolWebSearch. save, Ask Toolbar, RocketTab, and Babylon Toolbar.

Removal

Some browser hijacking could be quite easily reversed by discovering and removing the corresponding malware software from your control panel. Yet, certain hijackers are far harder to find or eliminate since they might get themselves associated with some crucial computer files that enable them to operate as a necessary operating system process. Additionally, manual removals demand deep system knowledge and therefore can be a very difficult job for novices. Installing and running an anti-malware program on the affected computer could automatically erase browser hijackers and other malicious applications. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any pre-existing problems. And use a PC optimizer, like Total System Care, to get rid of all related files in the registry and repair browser issues.

What you can do if Malware Stops You From Downloading Or Installing Anything?

All malware is bad, but certain types of malware do a lot more damage to your computer than others. Some malware is created to restrict or prevent things that you want to do on your PC. It may well not let you download anything from the internet or stop you from accessing some or all websites, particularly the antivirus websites. If you’re reading this article, you may have infected by a virus that stops you from installing security software such as Safebytes Antimalware on your PC. There are some actions you can take to circumvent this problem.

Remove malware in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. If the malware is obstructing internet access and affecting the computer, launching it in Safe Mode allows you to download anti-virus and run a scan whilst limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. After you restart into Safe Mode with Networking, you can download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove computer viruses and malware without any interference from another application.

Download the security software using an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular browser or attacking specific versions of the browser. If you are not able to download the anti-malware software program using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you should switch over to a different browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install and run antivirus from your USB drive

Another solution is to create a portable anti-malware program onto your USB stick. Adopt these measures to run the antivirus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the executable file to run the installation wizard. 4) Select flash drive as the place when the wizard asks you where you wish to install the software. Do as instructed on the screen to finish up the installation process. 5) Now, transfer the USB drive to the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

If you’re planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. A few of them are good but there are lots of scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your computer. You need to go with a tool that has obtained a strong reputation and detects not only viruses but other kinds of malware as well. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious individual. SafeBytes anti-malware is a trusted tool that not only protects your PC completely but is also extremely user-friendly for people of all ability levels. With its cutting-edge technology, this application can help you remove multiples types of malware which include viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a myriad of enhanced features that sets it aside from all others. Below are a few of the good ones:

Robust, Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool can identify and remove several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Live Protection: SafeBytes gives you round-the-clock protection for your personal computer restricting malware intrusions instantly. They’re extremely effective in screening and removing numerous threats because they are regularly improved with new updates and alerts. Web Filtering: SafeBytes inspects the links present on a web page for possible threats and alerts you whether the website is safe to browse or not, through its unique safety ranking system. Fast Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. It's targeted scanning greatly increases the catch rate for viruses which is embedded in various computer files. Very Low CPU and RAM Usage: SafeBytes is a lightweight and easy-of-use anti-virus and anti-malware solution. Since it uses low computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. To sum it up all, SafeBytes Anti-Malware offers superb protection combined with very low system resource usage with both great malware detection and prevention. You now may realize that this particular software does more than just scan and eliminate threats from your computer. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

To remove GifsGalore manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you would like to remove or disable. You’ll probably also want to reset your web browser. If you choose to manually delete the system files and registry entries, use the following list to make sure you know precisely what files to remove before undertaking any actions. However, editing the registry is usually a difficult task that only experienced users and professionals should try to fix it. Moreover, some malware is capable of replicating or preventing deletion. Carrying out this malware-removal process in Safe Mode is recommended.

Rundll Error - What is it?

Rundll Error, DLL is also known as Dynamic Link Library is a Window library that basically consists of instructions and codes used and shared by multiple programs installed on your system. It helps programs load and run smoothly. Rundll error is generated when the system fails to access DLL files thereby hampering your ability to successfully run your desired program.

Solution

Error Causes

The rundll error code is triggered due to multiple reasons such as:

• DLL file affected by virus and malware
• Poor program installation
• Invalid Windows registry entries

It is advisable to fix the run.dll error immediately without any delay because this error exposes your PC to serious threats such as system crash, freeze, failure, data loss, and even privacy threats like cybercrime, data breaches, and identity thefts.

Further Information and Manual Repair

To resolve the rundll error on your system, here are some solutions that you can try:

Solution 1: Reboot your System

Sometimes rebooting your system can also resolve the issue. However, if it doesn’t then you need to try some other solution to fix it.

Solution 2: Identify the Program Triggering the Error

To fix rundll error, the first thing that you need to do is to identify the program generating this error and check it for validity. For this, simply analyze the rundll error dialog box. Let’s say you get the following run.dll error on your system Error loading

C:\WINDOWS\system32\usvdgpo.dll.

This error message indicates that the program ‘usvdgpo’ is causing the run.dll error on the system. Once the program is identified, the next step is to stop it manually. For this, you go to the start menu and click run, now type ‘services.msc’ in the dialog box, and press ‘Enter’. After that right-click the related process to your rundll error and then click the ‘Stop’ button to stop the program. Now close the window. Though this action will stop the process it will not remove the reference to the bogus items. To remove that you will have to remove the program from the Windows Registry. This can be done by typing ‘Regedit’ in the Run dialog box. This will open the registry editor. From the keys listed in the left panel, navigate to the following key: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run. Now right-click on this key and click delete and then simply close the windows registry and reboot your system. After this, you will then have to uninstall the program to completely eradicate the rundll error. To do this, go to the control panel, Add/remove programs, and right-click to uninstall the program causing the run.dll error on your system. Click yes to confirm your decision. Once the program is uninstalled, reinstall the program using the program CD to get yourself an error-free program. This procedure is tricky, time-consuming, and maybe slightly challenging for you especially if you are not a computer programmer.

Solution 3: Run an Antivirus

If the cause of the run.dll error is a malware attack then you need to download an antivirus and run it on your system. However, this may impact the speed of your PC. Antivirus is notorious for slowing down PC speed.

Solution 4: Download Restoro.

If you are not a computer programmer, then running Restoro is possibly the easiest way for you to resolve rundll errors on your system in seconds. Restoro is an innovative, cutting edge, and multi-functional feature-filled PC repair tool that can be used to repair all kinds of system-related errors including rundll errors. The registry cleaner utility cleans up the RAM by removing unnecessary and obsolete files like junk files, invalid registry entries, and files from the uninstalled programs. It resolves disk fragmentation issues, repairs dll files, and the registry. In just a few clicks you can easily repair the registry and remove malware thereby resolving rundll errors on your system. Operating Total System Care is quite simple. It has a user-friendly interface and easy navigation. It is safe, efficient, bug-free, and compatible with all Windows versions Click here to download Restoro and resolve ‘rundll errors’ and access/run programs on your system smoothly.

Cache files are temporary files that have been created by various applications and services when used.  As temporary files, they are safe to be removed and deleted from the system since the application or service will create new ones when needed but sadly will not remove old ones, this task is left to OS itself. Automatic Windows cleanups can mostly take care of these things but for top-notch performance clearing cache manually is a far better option. We will here explore various cache temporary files, where they are, and how to clean them. Sit back and let’s do some cleaning!

Clear cache using Disk Cleanup

1. Open Start menu and search Disk Cleanup
2. Click on it in search results
3. Click on the drives drop-down menu and select the drive where is Windows 11 installed
4. In the Files to Delete section enable all boxes and click on OK
5. Click on delete Files to confirm

Clear Microsoft store cache

1. Press ⊞ WINDOWS + R to open the run dialog
2. Type in WSReset.exe and press ENTER
3. Black blank windows will appear, wait for the window to close itself and you are done

Clearing location cache

1. Press ⊞ WINDOWS + I to open location history
2. Select Privacy & Security
3. In the App Permissions section click on Location
4. On-Location page click on Clear

Clear and flush DNS

1. Press Start and search for Windows Terminal
2. Click on Terminal in search results
3. Type in: ipconfig /flushdns and press ENTER

And that is that!

We have all been there, unfortunately, the application freezes, and sometimes it can even freeze whole windows. Well if the whole Windows freezes because of the application there is not much we can do except hard reset but if only the application freezes we can still kill it and return the PC in working condition. The first thing you can try is to press ALT + F4, this shortcut is for closing the program, if the application is frozen Windows will try to close it when using this shortcut, and if it succeeds you will find yourself on the desktop environment in Windows with non-responsive application taken care of. If however, this fails and the application is not closed, try ending it in the task manager. To open task manager press CTRL + SHIFT + ESC, locate unresponsive application select it, and click on the end task button on the bottom right.

As you know, System Restore is a useful tool in Windows operating system that helps users in fixing system issues by undoing any recent changes to the computer that may have caused the problem. However, there are times when you might encounter some issues when running this tool and one of these issues is when System Restore suddenly gets stuck or hangs up on initializing the restoration of the Registry in Windows 10. If you encounter a similar problem, read on as this post will guide you on what you can do in such cases. There are several things you can do when you face this kind of problem in System Restore. First, you can try to wait it out, give it more time to load, which should not take longer than 5 minutes. And if it’s still stuck after that time, give it another hour. However, if nothing changed after an hour, then you need to troubleshoot the problem further. Keep in mind that you must not interrupt System Restore by shutting it down abruptly, it could result in an unbootable system. To get started in troubleshooting the problem, you need to follow each one of the suggestions offered below.

Option 1 – Try to use the Windows Recovery Environment

The first troubleshooting option you need to try is to simply tap the power button for about 10 seconds. This is what you have to do when you have to interrupt System Restore or reset your Windows 10 computer. Tapping the power button for 10 seconds will perform a hard shutdown and once your computer shuts down, restart your computer again and follow the steps below but before you do that, make sure that you have a Windows bootable USB or DVD.

• First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
• Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
• After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
• Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try to run System Restore in Safe Mode

If you can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into Safe Mode.
• After that, select an option > Troubleshoot > Advanced Options > Startup Settings > Restart.
• Once your computer has restarted, tap the F6 key to enable Safe Mode with Command Prompt and to run System Restore from there.
• Now in Command Prompt, type the “rstrui.exe” command to run System Restore in Safe Mode. This will help in fixing the problem since it would be safer to perform System Restore of the computer.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

RAM drive is basically a hard drive made of your RAM memory. Altho this kind of drive can not and is not available to save any data when the computer is shut down its advantage is lightning fast speed since the application is installed in RAM itself, it is loading from there and executing from there. Creating this kind of drive which will use your RAM memory, well part of it can not be done natively in Windows, you will need some kind of application for this task. Luckily there is a free open source application for this kind of task. ImDisk, you can download the application here. ImDisk Toolkit is an application for managing virtual drives. It also includes a utility that allows the creation of RAM drives. Download the application and install it, make sure that you select all components on the installation selection screen. After installation is finished double click on icon labeled RamDisk Configuration. Once the application is running adjust the disk size in the box at the top of the window for your RAM drive. Click “OK” at the bottom of the window. This will create your RAM drive, which is just a virtual disk that’s assigned to your computer’s RAM. The process happens transparently, so there’s nothing you need to do. If you get a warning about shutdown settings, click on the “Shutdown Settings” button. Then unlock the settings pane with your administrator password. Finally, uncheck the checkbox next to “Turn on fast startup (recommended)” and click “Save Changes” at the bottom of the window. Your RAM drive is now ready for use. Fast Startup speeds up the process of turning on your computer by saving a system state between completely off and hibernation to your hard drive. This happens when the computer writes the contents of your RAM to a stable hard drive. As you may guess, this could mess with your RAM drive’s ability to preserve and track its data. With Fast Startup off, boots may take slightly longer, but it’s doubtful that you’ll notice much. Disabling a fast startup will satisfy the warning window, but let’s consider why. This will also allow ImDisk to save your RAM drive’s data to an image file when you shut down your computer. If you don’t, the contents of your RAM drive will be erased completely every time, with no saved image storage. It would also disable the RAM drive’s ability to load the previous content. Basically, the drive would act much more like RAM and much less like a disk. Depending on your use case, that may be disappointing or unusable. You can access and use it just like any normal hard drive. It shows up in Windows’s file explorer just like any other drive. However, a Ram drive is exponentially faster than traditional types of storage. And we mean exponentially. Whereas an SSD might offer 300 to 500 MB when reading from the disk, a RAM drive can offer more than 5000 MB, even on mediocre memory sticks.