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Fix 0x800704C8 Error in Windows 10

When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task.

After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK.

Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it.

note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution.

How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

  • If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
  • In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
  • Choose properties and go to the compatibility tab
  • Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:

  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following:
    Press ⊞ WINDOWS + X to open the secret menu
    Left-click on the command prompt (admin)
    In command prompt type SFC /SCANNOW and press ENTER
    Wait for the process to finish, do not interrupt it and once it is done, restart your computer

  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following:
    Press ⊞ WINDOWS + X to open the secret menu
    Left-click on the command prompt (admin)
    inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER.
    Leave scan to finish and reboot your PC

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How to Fix Runtime Error 713
Runtime Error 713 is an error that occurs during the distribution of a Visual Basic application that includes a data report. The error is displayed on the screen when you try to open the data report from your desired application.

Error Causes

The reason why computer users often experience the Runtime Error 713 is that the data report run-time file also referred to as Msdbrptr.dll is not included in your setup package. Though this error does not pose any big threat to your computer, however, it is recommended to fix the error because the Runtime error 713 may hamper your ability to install and access new programs.

Further Information and Manual Repair

Don’t you panic if you see Runtime Error 713 message pop up on your PC? This error is rated easy to repair and can be fixed in a couple of minutes. There are two ways to fix Runtime Error 713. You can choose whichever 2 alternatives suit you best.
  • Method 1
First, open your project and include a reference to the data report file, the Msdbrptr.dll file. Locating this file is not difficult. It is listed as Microsoft Data Report Designer v6.0 in the reference dialog box. Sometimes you may see this file listed more than once. Now when this happens be sure to select the file that is associated with Msdbrptr.dll. After you select it, the reference will be verified. Once verification is complete, you are good to go. Now you can try rebuilding your setup package again.
  • Method 2
The second alternative is to add the Msdbrptr.dll file manually in PDW (the Package and Deployment Wizard). Simply add the file in the Included Files dialog box window and run the PDW. Now you are all set to rebuild your setup package. Whether you follow method 1 or 2 after you rebuild the setup package and the installation is complete, you will see the following files in the indicated folders:
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  • <program files>Common Files\Designers\Msderun.dll
  • <windows system>Msstdfmt.dll
The presence of these files indicates successful installation and now you can easily try opening the data report. If you’ve noticed, all you have to do to fix Runtime Error 713 was to include the Msdbrptr.dll file. So, next time if you or your friends experience Runtime Error 713, you know exactly what to do and how to fix it.
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How to fix windows 10 error code 0x80073712
Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
  2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
  3. On the new window, select “Windows Update” to troubleshoot.
  4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

  1. Open the command prompt by pressing Windows Key and “S” key simultaneously
  2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
  3. In the Command Prompt window type the following and press the Enter key after every command
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

  1. Open the command prompt as previously mentioned
  2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
  3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

  1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
  2. Search for the Windows Update service -> Check its status
  3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
  4. If you see an error, locate the Startup Type option and set it to Automatic
  5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.
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Boot Selection Failed Because A Required Device Is Inaccessible Error in Windows 10
If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

  • Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
  • Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
  • Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
  • Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
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If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.
  • Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
  • Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
  • After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
  • Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
  • Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.
  • The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
  • Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
  • Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
  • Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
  • The next thing you have to do is to insert the installation drive.
  • After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
  • Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.
CHKDSK /R /X C:
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Option 3 – Try resetting the BIOS

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  • Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
  • Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

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Fix Generic PnP monitor driver issue
Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.
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How to deal with Windows random freezes
Random freezing in a Windows in the middle of work can be a very frustrating experience and can even cost us the loss of work. From time delays to sometimes complete crashes this behavior is something that every PC user wants to avoid or at least have very little of. In this article, we will cover solutions on what to do and how to fix the random freezing of computers.
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    Having many files and/or folders on the hard drive can cause a lot of system resources to be wasted, from indexing size to less free space for caching. If you have files that you no longer need, removing them will free up space and can increase performance and introduce the stability.
  7. Run memory check

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    Hardware issues can cause freezing of applications and having the latest drivers can make a world of difference. Make sure that you have all device drivers to the latest versions.
  9. Optimize Disk drives and check for errors

    Windows 10 has built-in tools to check hard drives for errors and to optimize them, use them in order to see if this issue is causing freezes.
  10. Clean your registry

    A Clean registry is a happy registry and Windows is appreciating it. Make sure that you do not have any keys which you do not need in the registry and that long-forgotten application trails are deleted for good.
  11. Upgrade SSD firmware

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Not a Valid Win32 Application Error - What is it?

Not a Valid Win32 Application error code that indicates either the file or the program you are attempting to run missing or corrupt. And because of this error, Windows is unable to open your desired file or run the program successfully.

Error Causes

The ‘Not a Valid Win32 Application’ is triggered due to multiple reasons such as:
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  • Corrupted or incompatible file
  • The hard drive is loaded with bad and invalid entries
  • Malware invasion or viral infection
When you come across this error code on your PC, it is advisable to resolve it as it will cause you a great deal of inconvenience hampering program and file accessibility. Furthermore, if the error code occurs due to malware or viruses, then it can lead to severe data security threats and privacy issues.

Further Information and Manual Repair

To resolve the Not a Valid Win32 Application error on your PC, you don’t need to be a technical expert or hire a professional. Though this error might be crucial it is easy to fix. Here are some of the many methods that you can try to resolve this error code on your PC:
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If you downloaded a file that is not compatible with your Windows version then you will come across this error. In this case, it is advisable to download the file version that is compatible and can run easily on the Windows version installed on your system. Nonetheless, if the file is compatible but still doesn’t run on your PC, then it’s possible that the file became corrupt during the download. Try downloading the file again.
  • Check if the CD is Clean
You may also come across the Not a valid Win32 application error code if the program installation from the CD is unsuccessful. This happens when the CD is dirty or it is scratched. The program does not copy properly onto the computer from the damaged CD. So, if the CD is scratched and dirty, buy a new CD and try installing the program again.
  • Verify the Program You Want to Run is Still on the Computer
If you are running the program from a shortcut, then verify that the program is still installed on your PC. This error may occur if the program is no longer installed on the computer. If you find the program is not installed on your system, then reinstall and try running the program again.
  • Wrong File Name Issue
Make sure the program or the file you are attempting to run on your system does not contain the same name as the long filename directory it is saved in. For example, running a file named ‘program’ in the ‘program files’ directory can cause errors in some Windows versions. If this is the issue, then try installing the program in a different directory.
  • Repair Hard Drive
If the hard drive is bad or corrupted, it can also generate the not a valid Win32 application. And because of this error files and programs fail to execute successfully as not all data can be read from the hard drive. To repair this issue first you need to run defrag and ScanDisk Microsoft built-in tools. These tools check for errors on the hard drive.
  • Run an Antivirus
If the error code occurs due to a viral infection or malware attack on your system, then you must download an antivirus, scan, and remove such malicious software. However, antivirus may slow down the speed of your PC. So, to resolve speed issues and boost the performance of your system, you may have to download a system optimizer.
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How to Fix Windows 10 Error 0xc0000005

Error Code 0xc0000005 - What is it?

Error Code 0xc0000005 can be a frustrating error that occurs when you attempt to use programs within Windows 10. While it is most often associated with Windows 10, this particular error has also made an appearance in previous versions of the Windows operating system. In each case, the error works in the same ways and is generally caused by the same things.

Common symptoms include:
  • Inability to run programs as designed
  • Inability to start programs

While it can be hard to have to deal with an error like Error Code 0xc0000005 on your Windows machine, there are at least three different strategies that you can use to attempt to resolve the problem at hand. If you do not feel like you have the skill or ability to complete these steps on your own, get in touch with a professional who is familiar with the Windows 10 operating system that can assist you. Please note, if this error code is not rectified, you could be exposing your computer to other error messages such as error code 0xC1900101 -0x20017.

Solution

Restoro box imageError Causes

The most common causes of Error Code 0xc0000005 on Windows 10 machines include interference with other programs that are running on the computer, such as antivirus programs, problems encountered within the registry entries made on the operating system, or faulty drivers that cause bad interactions between the system and the program in question.

Fortunately, there are several methods that can be used to resolve these specific issues.

Further Information and Manual Repair

There are three main ways that you can try to resolve Error Code 0xc0000005 on your Windows machine. Depending on your degree of technical ability and confidence, it may be easy to moderately difficult to follow these steps, so if you feel like you are not able to complete the methods below on your own, be sure to get in touch with a qualified computer repair technician to aid you in the process.

Here are the best ways to resolve Error Code 0xc0000005 on your Windows machine:

Method One:  Disable Any Anti-Virus Processes

In some cases, an antivirus program can cause interference with your programs. If you believe that this is the primary culprit of your issue, try temporarily disabling the software that you are running to see if you are then able to use the program that experienced the error correctly.

Always be sure to keep on other security software, such as Windows Defender, while you disable your antivirus programs, ensuring that your computer is still protected from malicious software. In general, this is usually the best security tool that you can run on your computer, without interfering with other programs.

Method Two:  Run a Registry Cleaner

In some cases, the error code can appear when a registry entry is either seen to be missing or faulty by the system. If you believe this is the primary cause of your problem, use a trusted registry cleaning software to scan the files and attempt to automatically fix the problem.

Always be sure to check out the provider of the registry cleaning tool that you use, as not every tool that you can download from the Internet is safe. When possible, always try to use registry tools that are directly available from the Microsoft website, rather than ones that you do a simple search for online.

Once the registry scan is complete, take the time to reboot your computer to ensure that every change that has been made can be recognized and applied by your operating system and devices.

Method Three:  Check Your Drivers

If your drivers aren’t communicating properly with your hardware, it can cause the error code to appear. To fix this, open up your device manager software and choose to update your driver software. You can run an automatic search for updates to your drivers to make things easier.

When the driver updates have been downloaded and installed, make sure that you take the time to reboot your computer, which can allow your computer to apply and recognize any changes that have been made.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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What is Ammyy Admin

AmmyyAdmin is a software developed by Ammy. This software allows you to manage network computers and servers remotely without complicated NAT settings adjustments or Firewall problems. The program is similar in marketed function to TeamViewer or LogMeIn. This software does not require installation and it lets you control other computers or share files over the software. It usually comes bundled with other software. This software copes files into your computer and sometimes creates new startup keys that allow it to start each time your computer is restarted. AmmyAdmin might display additional ads in your browser as well as pop-up ads. Due to its ability to silently install and run remote administration, it could be used maliciously by those who intend to damage your computer or steal data. AmmyyAdmin is flagged for optional removal, and if you did not intentionally install it, removal is highly recommended

What is a Potentially Unwanted Program (PUP)?

If you’ve ever downloaded freeware or shareware, odds are high that your computer can get installed with a bunch of unwanted programs. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install it on your computer system. These are programs you definitely don’t want on your system simply because it does not give any beneficial service. PUP doesn’t involve malware in the traditional sense. One simple difference between malware and PUP is distribution. Malware is typically dropped through vulnerability exploitation and in contrast, PUP gets installed with the consent of the end-user, who consciously or unknowingly authorizes the PUP installation on their computer. A PUP might not be viewed as malicious or harmful but nonetheless, it is a common cause of clunky operating systems; some PUPs are a lot more aggressive by deliberately slowing down your PC.

How PUPs affect you?

Potentially Unwanted Programs appear in different forms and varieties, but most times, they are adware programs that exhibit irritating pop-up adverts and advertisements on web pages you explore. In addition, most free software nowadays comes with quite a few unwanted add-ons; in many instances a web browser toolbar or browser modification like a homepage hijacker. They’ll modify browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and will damage your computer as well. They could look harmless but PUPs are usually spyware. Some might carry dialers, keyloggers, web browser hijackers, and tracking components that will collect system details, or tracks customer habits and relays these records to third-party organizations. Because of this unwanted program, your application might freeze, your security protections could get disabled which may leave the computer susceptible, your system may get damaged, and the list goes on and on.

Tips on protecting yourself from unwanted software

• When installing anything on your PC, always read the fine print, including the EULA. Do not accept terms of use that are for bundled programs. • Select the “custom” install whenever downloading a software program. Particularly, pay attention to those small boxes which have been checked as default, where you might ‘agree’ to receive advertisements or install software bundlers. • Use anti-PUP software. Security applications like Safebytes Anti-Malware offer the very best real-time protection from PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Avoid downloading and installing browser extensions and programs you are not knowledgeable about. • Use only official product sites for downloading applications. Avoid download websites completely since the majority of websites force users to download the software using their own download manager, which is often bundled with some kind of unwanted program.

Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

Malware could potentially cause a lot of damage to your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to check out. It could also block you from installing anything on your computer, particularly anti-virus programs. If you are reading this article now, you’ve perhaps recognized that a malware infection is a reason behind your blocked net connectivity. So what do if you need to download and install an anti-virus application like Safebytes? There are a few solutions you can attempt to get around with this issue.

Boot Windows in Safe Mode

The Windows-based PC includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your PC, running it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can try to download and install your anti-malware software program without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate most standard infections.

Obtain the security program in an alternate web browser

Certain malware may target vulnerabilities of a specific web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable anti-malware for removing malware

Here’s another solution which is utilizing a portable USB antivirus software that can check your system for malicious software without the need for installation. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the exe file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you want to install the program. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware. These days, an anti-malware program can protect your computer from different forms of online threats. But how to select the right one amongst countless malware protection software that is available in the market? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some of them are great, some are ok types, while some will ruin your computer themselves! You have to choose one that is reliable, practical, and has a strong reputation for its malware source protection. One of the strongly recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for quality service, and customers appear to be very happy with it. SafeBytes can be described as a highly effective, real-time anti-malware application that is created to assist everyday computer users in safeguarding their computers from malicious internet threats. Using its cutting-edge technology, this application will assist you to eradicate multiples types of malware like computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many wonderful features you will get with this security product. Below are some typical features found in this software: Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and get rid of various obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Real-time Protection: Malware programs attempting to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. They are very effective in screening and eliminating different threats because they’re constantly improved with the latest updates and alerts. Internet Security: Safebytes assigns all sites a unique safety score that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not notice any performance problems when SafeBytes is working in the background. 24/7 Online Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Once you’ve installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.
Files: %APPDATA%AMMYY C:%DOCUMENTS%%%USER%%LocalTemp$inst.tmp C:%DOCUMENTS%%%USER%%LocalTemp$insttemp_0.tmp C:%DOCUMENTS%%%USER%%LocalTempAA_v3.exe C:%DOCUMENTS%%%USER%%LocalTempencrypted.exe C:Documents and Settings%USER%Application DataCasablanca C:Documents and Settings%USER%Application DataBl 430 493 557.ADO C:Documents and Settings%USER%Application DataDakar C:Documents and Settings%USER%Application DataMegaloblast.a C:Documents and Settings%USER%Application DataCrypto.dll C:%DOCUMENTS%%%USER%%LocalTempnsh2.tmpSystem.dll Key: HKUS-1-5-21-1801674531-413027322-2147225017-500SoftwareAmmyy Key: HKLMSOFTWAREAmmyy
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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ERR_SSL_VERSION_OR_CIPHER_MISMATCH
If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:
“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”
To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:
  • Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
  • Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.
On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.
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