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Fix 0x8000ffff error in Windows 11

Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors.

0x8000ffff errorSo there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.

Wait for Microsoft's servers to become accessible

Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.

Run troubleshooter

If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution:
Press ⊞ WINDOWS + I to open the settings app
Click on System in the left panel, then on Troubleshoot on the right
Click on Other troubleshooters
In most Frequent section find Windows Update and click on the Run button
Wait for the troubleshooter to finish and follow on-screen instructions

Clear Store cache

If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files.
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in: wsreset and press OK or press ENTER
A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.

Disable Proxy

Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next.
Press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type: inetcpl.cpl and hit ENTER or press OK button
Inside Internet Properties click on the Connections tab and then on LAN settings
Uncheck the box next to Use a proxy server for your LAN and click on OK

Turn off antivirus

If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.

Delete the software distribution folder

So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: net stop wuauserv and press ENTER
Then type in: net stop bits followed with ENTER
Next press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type in C:\Windows\SoftwareDistribution and press the OK button or ENTER
File Explorer will open and you will find yourself inside SoftwareDistribution folder. Press CTRL + A to select all files inside
Press on the delete icon or press DEL, confirm with YES
Once all files are deleted, the system will redownload new ones.

Enable Cryptographic service

Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide:
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in services.msc and press ENTER or click on the OK button
In the list find Cryptographic Services and double click on it
Inside properties click on Startup type dropdown menu and select Automatic from the list
Click on the Start button to run service and then on the OK button to save the changes

Run SFC scan

SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following:
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: SFC /scannow and press ENTER
Wait for the whole process to finish and reboot your system

Run DISM scan

Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it.
Press ⊞ WINDOWS + S to open the search menu
Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator.
Confirm with YES on UAC prompt pop up
Inside terminal press CTRL + SHIFT + 2 to open command prompt
inside command prompt type in: DISM /Online /Cleanup-Image /RestoreHealth and press ENTER
Wait for the whole process to finish and restart your computer

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How to Fix Windows 10 Error 0x8007000b

Error Code 0x8007000b - What is it?

Error Code 0x8007000b has appeared on Windows operating systems from Windows 10 all the way back to Windows XP. In most cases, it occurs when there is a problem within the transaction log for the filing system within Windows.

Common symptoms include:

  • Inability to install one or more updates
  • Message regarding Windows Update having an unknown error

There are several different ways that you can attempt to resolve the problems that cause Error Code 0x800700b to appear on your operating system. Several of these methods are pretty easy for basic users, but others require some comfort and knowledge in working with advanced tools on your operating system.

If the methods below do not completely resolve the appearance of Error Code 0x800700b on your Windows operating system or if you are not confident in your ability to undertake these steps on your own, you may need to get in touch with a qualified computer repair professional to assist you with the error resolution process. If this error message is not resolved, you could expose your computer to other error codes such as error code 80070103.

Solution

Restoro box imageError Causes

The primary cause for Error Code 0x800700b is that there is an issue or corrupt entry in the transaction log for the file system within Windows. This makes it impossible for Windows to complete the Windows Update process. Although the error message states that an unknown error has been encountered, it is usually fairly simple to resolve the appearance of faulty or corrupt entries in the transaction log if you follow the steps below to complete.

Further Information and Manual Repair

There are several ways that you can attempt to resolve Error Code 0x800700b manually on your Windows operating system. At least one of these methods requires some advanced knowledge or skill in using the command prompt, so if you aren’t confident in your ability to follow these steps through to completion, be sure to get in touch with a qualified computer repair technician who can help you to resolve the error.

Here are the top three methods that can be used to resolve Error Code 0x800700b on your machine:

Method One:  Reset Your Transaction Log for the File System in Windows

To clear and reset the entries in your transaction log, there are a few simple steps that you should follow:

  • Step One: Open up the Start menu and go into the search bar. When it opens up, type in “cmd”.
  • Step Two: Right-click on the icon for the Command Prompt that opens up and selects the option to run it as an administrator.
  • Step Three: In the menu that appears, enter in this command:  “fsutil resource setautoreset true C:/
  • Step Four: Reboot your computer before re-attempting the download and install of the necessary update.

Method Two:  Run the System Update Readiness Tool

An alternative method to resolving Error Code 0x800700b is to open and run the System Update Readiness Tool on your machine. This program runs a scan on your Windows operating system to determine whether it is ready for updates, attempting to resolve any errors it encounters along the way.

After you have scanned and run this tool, you should always take the time to restart your computer before attempting to perform the update process, so that any changes made can be successfully applied to your computer.

Method Three:  Run the System File Checker Tool on Your Computer

The System File Checker is a tool for Windows that runs a basic scan for problem files and attempts to resolve them. To run this tool, follow these steps:

  • Step One: From the Start menu, open up the search box, and type in “cmd,” selecting the option to run the command prompt as an administrator.
  • Step Two: Type in this command and run it:  “sfc /scannow

This tool should tell you what the specific issues are so that you can resolve them. It may give you a message that the action couldn’t be performed, that corrupt files were fixed, or that corrupt files were encountered, but could not be fixed automatically.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
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Steps to Fixing Error Code 38

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

driverfix boxError Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

  • An incomplete program installation
  • An incomplete program uninstallation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

  1. Run Device Manager on your PC
  2. Click on the program under the installed programs that is creating problems for you
  3. Click on the ‘General’ Tab
  4. Click ‘Troubleshoot’
  5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

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How to get rid of YourTemplateFinder from PC

YourTemplateFinder is a browser extension developed by Mindspark for Google Chrome. This extension allows users to browse and download various templates that can be used for all kinds of occasions.

When installed, it changes your default search engine and home page to MyWay.com. During your browsing sessions, YourTemplateFinder will monitor user activity, recording website visits, user information, product purchases, etc. This data is later used to target better ads to users.

While browsing the internet with this extension active you will see additional ads displayed throughout your browsing sessions. Sponsored content such as links, banners, and pop-up ads will appear on websites sometimes even covering the website content.

This extension has been marked for removal by several anti-virus applications and has been classified as a Browser Hijacker due to its aggressive behavior and ad injections. It is flagged for optional removal.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser settings are altered to make it carry out things you never intend. There are various reasons why you might experience a browser hijack; however commercial, advertising, and marketing are the main reasons for their creation. It redirects you to the sponsored websites and inserts adverts on your web browser that helps its creator generate revenue. However, it is not that innocent. Your online safety is jeopardized and it is also extremely irritating. As soon as the program attacks your PC, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you may be forced to deal with serious malware threats too.

How to know whether the browser is hijacked?

Symptoms that your internet browser is hi-jacked include: 1. the home page of your browser is changed unexpectedly 2. you observe new unwanted favorites or bookmarks added, typically directed to advertisement-filled or porn sites 3. the default browser settings are changed and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you’ll find random pop-ups start occurring frequently 6. webpages load slowly and sometimes incomplete 7. you can’t navigate to specific websites, like security software-related sites.

How they infect computer systems

There are a number of ways your computer or laptop could become infected by a browser hijacker. They generally arrive by way of spam e-mail, via file-sharing networks, or by a drive-by-download. They can also come from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker can also be installed as a part of freeware, demoware, shareware, and fake programs. Well-known examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do. Browser hijackers can affect the user’s browsing experience greatly, track the websites visited by users and steal personal information, cause problems in connecting to the internet, and eventually create stability problems, causing applications and computers to freeze.

How you can get rid of a browser hijacker

Certain hijackers can be removed by simply uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Microsoft Windows Control Panel. However, most browser hijackers are hard to remove manually. Irrespective of how much you try to get rid of it, it could come back over and over. Furthermore, manual removals demand deep system understanding and thus can be a very difficult job for novices. Installing and running anti-malware software on the affected system could automatically erase browser hijackers and also other malicious applications. If you’d like to eliminate persistent hijackers effectively, install the award-winning Anti-Malware program Safebytes Anti-Malware.

Can't Install Safebytes Anti-malware due to the presence of a Virus? Try This!

All malware is bad and the level of the damage will differ greatly depending on the type of infection. Some malware variants modify browser settings by including a proxy server or change the PC’s DNS settings. In such cases, you will be unable to visit some or all sites, and therefore not able to download or install the necessary security software to get rid of the infection. If you’re reading this right now, you have probably realized that virus infection is the reason for your blocked internet traffic. So what to do if you need to download and install an antivirus program such as Safebytes? There are a few solutions you can attempt to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is actually a special, basic version of Microsoft Windows in which only the bare minimum services are loaded to prevent viruses and also other troublesome applications from loading. In the event the malware is obstructing the internet connection and affecting your computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can attempt to download and install your antivirus software program without the hindrance of the virus. Now, you are able to run the antivirus scan to get rid of viruses and malware without interference from another application.

Switch to some other web browser

Malicious code can exploit vulnerabilities in a specific web browser and block access to all anti-virus software sites. In case you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by cybercriminals, the ideal approach would be to switch to an alternate internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Here’s another solution which is using portable USB anti-virus software that can scan your computer for viruses without the need for installation. Try these simple steps to clean up your infected computer by using a portable antivirus. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select the USB stick as the destination for saving the file. Follow activation instructions. 5) Now, plug the USB drive into the infected computer. 6) Double-click the antivirus program EXE file on the thumb drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

SafeBytes AntiMalware Overview

These days, an anti-malware program can protect the computer from different forms of internet threats. But wait, how to choose the right one among various malware protection software that’s available out there? Perhaps you might be aware, there are lots of anti-malware companies and tools for you to consider. Some are good ones, some are ok types, while some are simply just fake anti-malware programs that could harm your personal computer themselves! You must select one that is efficient, practical, and has a good reputation for its malware source protection. Among few good programs, SafeBytes Anti-Malware is the highly recommended software for the security-conscious individual. SafeBytes anti-malware is a powerful, very effective protection software made to help end-users of all levels of computer literacy in identifying and eliminating malicious threats out of their PC. With its outstanding protection system, this software will quickly detect and remove the majority of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Let us discuss a few of the great ones:

World-class AntiMalware Protection: Safebytes is built on the best virus engine within the industry. These engines can identify and remove threats even during the initial phases of a malware outbreak. Real-time Protection: SafeBytes offers real-time active monitoring and protection against all known computer viruses and malware. It will inspect your computer system for suspicious activity at all times and shields your personal computer from illegal access. Web Security: SafeBytes checks the links present on a webpage for possible threats and informs you if the website is safe to look at or not, through its unique safety rating system. Low CPU and Memory Usage: The program is lightweight and will run silently in the background, and that does not impact your PC efficiency. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes has created an amazing anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your PC will be protected in real-time once you put this software program to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we recommend the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

To remove YourTemplateFinder manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to remove. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You will probably also want to reset your web browser. Finally, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following uninstalls. Please note that only advanced computer users should try to manually edit the registry because removing any single critical system file results in a serious problem or even a system crash. Also, some malware is capable of replicating itself or preventing its removal. You are encouraged to do this process in Windows Safe Mode.
Files: %LOCALAPPDATA%\YourTemplateFinder_br %UserProfile%\Local Settings\Application Data\YourTemplateFinder_br %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jadhamcfimejpbemfkgoeijaimpciehj %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jadhamcfimejpbemfkgoeijaimpciehj %PROGRAMFILES%\YourTemplateFinder_br %PROGRAMFILES(x86)%\YourTemplateFinder_br Registry: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\42f6cdef-be6a-48e4-b6ef-bc987c64fed9 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\42f6cdef-be6a-48e4-b6ef-bc987c64fed9 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.yourtemplatefinder.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: F724FE0B-8C05-4498-B99E-9192CF2AECF4 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 4D283A70-2D2F-4CBB-81DA-C75B8DF410CC HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 3C417C00-968B-48B7-822E-407A82A47AE1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.com
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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Can’t download anything on your Windows PC
Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.
  • Go to Control Panel and search for Internet Options and open it.
  • Next, go to the General tab and click on Settings.
  • From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
  • Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.
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System Image Backup 0x807800A1 & 0x800423F3
System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
  • Press ⊞ Windows + X to bring up the Windows menu.
  • Click on command prompt (admin)
  • In the command prompt window, type the commands below and hit Enter after each line:
net stop vss net start vss
Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:
  1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
  2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
  3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.
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Can’t remove Bluetooth mouse & keyboard
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
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Do-It-Yourself Guide to Fixing Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
  • When files of programs like Visual Basic use bad entries in the registry.
  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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CcSvcHst.exe Application Error Troubleshoot Guide

What is the ccSvcHst.exe Application Error?

The ccSvcHst.exe is an executable file. This is a part of the Symantec Service Framework. This file is added to your computer database when you install Norton products for example Norton Antivirus or Norton Internet Security. This file is saved in C:\Program Files\Common Files folder location. It runs along with the Norton programs in the background. This file helps to load up services and settings. When the ccSvcHst.exe file becomes infected and corrupt, you experience the ccSvcHst.exe application error pop up on your system. This error code hampers you from running Norton programs on your system.

Solution

Restoro box imageError Causes

The ccSvcHst.exe application error message is triggered by some of the following causes:
  • Temporary system misconfiguration
  • Viral infection
  • Damaged files
  • High CPU usage
  • Registry corruption
The ccSvcHst.exe application error should be repaired immediately as a delay in fixing this error can put you at risk of fatal system crashes and failure.

Further Information and Manual Repair

The best and possibly the easiest way to repair the ccSvcHst.exe application error on your computer is to install Restoro. Restoro is an innovative, intuitive, user-friendly, and feature-filled repair tool. This multi-functional tool functions as a registry cleaner, system optimizer, and antivirus too. With all these essential PC fixings and maintenance features integrated into one, you don’t need to install numerous programs offering limited functions on your PC. This PC Fixer has a sophisticated interface, neat layout along easy navigation. So, using it is not complex or challenging, not even for those trying it for the first time. It resolves PC errors like ccSvcHst.exe application error in seconds. Whether this error is generated due to viral infection or registry damage, it detects all and repairs your PC right away thus ensuring a smooth functioning and error-free PC. With Restoro you can resolve issues in just three simple steps, install the software, scan for errors and click repair to resolve. It’s that fast and easy to use. Now let’s get down to how this PC Fixer resolves the ccSvcHst.exe application error successfully. If a ccSvcHst.exe application error is caused by temporary system misconfiguration, a simple system reboot may stop the error from occurring again. However, if viral infection and registry corruption is the cause then installing Restoro is the way to go.

How Registry Errors Cause ccSvcHst.exe Application Error

ccSvcHst.exe application error indicates that your computer contains too many registry fragments and obsolete entries like junk files, temporary internet files, and files of uninstalled programs occupying a huge amount of RAM and disk space. The cluttering of the disk causes and malicious files causes the registry to corrupt. This is what the registry cleaning feature of Restoro takes care of. The registry cleaner scans and wipes out these unnecessary and obsolete system files freeing your disk space. It resolves errors like ccSvcHst.exe application error by repairing registry damages. With the help of its privacy error detector, it detects malicious viruses hidden on your system and in your hard disk. These usually gain access to your system via unsafe internet browsing, downloading programs from unreliable websites, and opening phishing emails. Without you being aware, these viruses and spyware enter your system giving hackers access to manipulate your confidential and private information like credit card number, bank account number, and SSN number, if such information is present on your PC. The ccSvcHst.exe application error hampers you in running Norton and thus exposes you to serious data security dangers. This is where Restoro not only serves as an error fixer but a powerful antivirus too. It removes all the viruses infecting your PC in a couple of seconds.

Restoro Benefits

Restoro is efficient and ensures user safety. Sometimes during repair, you may lose important data which may be hard to recover if you don’t have a backup. Unlike other tools, Restoro helps users create backup copies for safety purposes thus you don’t have the risk of losing your valuable data. You can restore and recover all your essential files in case data is lost during repair. This PC Fixer is compatible and runs smoothly with all Windows versions. So, if you have come across a ccSvcHst.exe application error on your system fix it by installing Restoro today. Click here to install Restoro.
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