If you got the Microsoft Store error code 0x80072F30 while trying to open Microsoft Store, then it indicates that the Store fails to connect to the internet or is not able to launch successfully for some reason. It could be that the Windows Update Service has stopped or the Windows Store cache might be corrupted or it could just be due to a poor internet connection. Whichever the cause is, you have to fix this error so that you can use Microsoft Store again and you won’t be getting the following error message every time you open the app:
“Check your connection, Microsoft Store needs to be online, It looks like you are not, error code 0x80072f30.”
The error code 0x80072F30 is related to the Windows Store which prevents it from opening properly. To resolve this problem, you can try fixing the problem with the help of the options given below. Follow each one of them carefully.
Option 1 – Check your internet connection
The first and most obvious thing you can do is to check your internet connection. This may only be a basic tip but it sure works like a charm in most cases. And if you have another internet connection available, you can also try connecting to that and see if you can pull up Microsoft Store or not.
1] Change your internet connection:
A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, or you can also try opening a website and see if you can open it and if possible try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.
Option 2 – Check the date and time as well as the time zone of your PC
A lot of services and apps rely on the Date, Time, and Time Zone of your PC which is why if they are not configured correctly, a request from the client machine will be rejected from the server and the same thing happens with the Microsoft Store.
- First, go to Settings > Time and Language.
- From there, check if it is set to Automatic or not – if it is, switch the toggle button off to set the Time and Time zone manually.
- Then select the right time zone manually.
- On the other hand, if the Time and Time zone is set manually, you have to switch the toggle button on to set Time and Time zone automatically.
- Restart your PC and afterward try opening Microsoft Store again and check if the problem’s fixed or not.
Option 3 – Run the Network Adapter Troubleshooter
Since Windows 10 is packed with various troubleshooters – one of which is the Network Adapter Troubleshooter – you can use it to troubleshoot the problem. To use it, follow these steps:
- Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
- Next, scroll down and select the “Network Adapter” option from the right pane.
- Then click on the Run Troubleshooter” button.
- After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 4 – Try to reset the Microsoft Store cache
Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
- Right-click on the start button and click on Command Prompt (administrator).
- Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
- Now restart your PC and afterward, try opening Microsoft Store again.
Option 5 – Check the Windows Update Service status
You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.
- Tap the Win + R keys to open the Run dialog box.
- Then type “services.msc” in the field and hit Enter to open Services.
- Next, look for Windows Update Service from the list of available services in Windows.
- Once you see it, check if its status is STOP or Pause and then change the status to Automatic.