Error Code 0x800704c7 – What is it?
Error code 0x800704c7 occurs when Windows users attempt but fail to update their system. It affects various Windows users including those using Windows 8 and 8.1. This error code has common symptoms such as the following:
- Inability to upgrade your Windows operating system
- Message box that includes error code 0x800704c7 message
Solution
Error Causes
Error code 0x800704c7 in Windows 8 often occurs due to a poorly maintained system. It can occur when system files become corrupted or missing. It may also occur when malware infects your system. To resolve this error code, Windows users will need to select at least one of the manual repair methods listed below and follow the instructions given.
Further Information and Manual Repair
Manual repair methods enable users to address the underlying issues causing error code 0x800704c7. These repair methods are not very technical. However, you may need to get help from an IT professional if you find them to be difficult or if your attempts to implement these instructions fail to fix the error code.
Method One: Scan Your System for Missing or Corrupt System Files
The System File Checker Tool (SFC) enables Windows users to check their system for missing or corrupt system files. This utility tool is present on all Windows 8 systems and even other versions of the Windows operating system. Run this tool by following the steps below:
- Step one: Go to Start and type Command Prompt or CMD.
- Step two: Run as Administrator
- Step three: Type sfc /scannow.
After running these procedures, check if the error code has been resolved by reattempting to update your system. If you are unable to complete the process and the error message reoccurs, try the next manual repair method below.
Method two: Use Powerful Antimalware Tool
Various forms of malware, including viruses, can infect your system, causing error codes to occur or even more serious problems. That’s why you’ll need to ensure you have a powerful antimalware program installed on your device. Once this is present on your system, start scanning for viruses, worms, and Trojan horses so as to resolve error code 0x800704c7 in Windows 8.
If the issue causing error code 0x800704c7 on your device is a virus or worm, cleaning your system with a powerful antimalware program will successfully resolve the error code. However, if the error code remains unresolved after completing this manual repair method, proceed to the next method below.
Method three: Restore your System
System Restore is a simple method that users can implement to resolve error code 0x800704c7. This enables users to restore their system to a period of time in which their device was not affected by the error code. If done correctly, it can enable users to successfully complete the update process. Follow the steps below.
- Step one: Click the Start button and type Control Panel in the search box
- Step two: Select Control Panel, then Recovery
- Step three: Select System Restore, then Next
- Step four: Select a restore point before appeared on your Windows8 system
- Step five: Select Next, then Finish



The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP.
Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted,
"By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform."
Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things.
Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages:
"DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures."
Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface.
Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally."
Technicians on site don't know how to do that and senior network administrators aren't on site.
It seems that it will all be down for a couple of more hours before the issue is resolved. 
