Calibrating Windows 10 display for HDR video

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

• First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
• Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
• After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

• Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

• From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
• Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
• And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
• Now click on Apply and then OK.
• After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
• Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

• Afterward, repeat the steps from mounting up until here for these files:
  • wim /index:2
  • wim /index:1
  • wim /index:2
• Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

• In the Cortana search box, search for “Services” and then click on the Services icon.
• After that, the Services utility will be opened in a new window.
• Next, look for the following services:
  • BITS (Background Intelligent Transfer Service)
  • Windows Update Service
  • Cryptographic Service
• Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
• Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

• You need to first turn off your PC and then take out your RAM physically.
• Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
• After that, put your RAM back in the same slot.
• Then try updating your computer system again.

What is QTCF.dll Error?

Sometimes you may experience QTCF.dll error on your computer either during installation or while upgrading applications like iTunes and QuickTime. This error indicates that the installation or the upgrading of the desired application was unsuccessful. The QTCF.dll error is recognized by the Apple Support Community and they have provided a solution to fix this error easily.

Solution

Error Causes

QTCF.dll error occurs because the computer overloads with too much data which corrupts and damages registry files. And therefore the desired program fails to download and start on your PC. When this happens you see a pop up on your screen and the QTCF.dll error message that is usually displayed as:

• QTCF.dll not found
• QTCF.dll file is missing

Such message display hinders your ability to use iTunes or QuickTime applications on your PC. Furthermore, it also slows the performance of your system and you may encounter startup and shutdown problems. Therefore, it is advisable to repair the problem and fix the QTCF.dll error right away.

Further Information and Manual Repair

The good news is that you don’t need to go to a professional or be an IT expert in order to fix the QTCF.dll error. Since this error means that the installation or the attempt to upgrade the system was unsuccessful therefore you need to reinstall the fresh copy of the application. Here’s how you can easily fix the problem by yourself and install a fresh copy of the application: Step 1: First close all the applications running on your computer. Step 2: Now uninstall the application that you were trying to install such as iTunes or QuickTime.  To do this, go to the start menu, click on settings, control panel, and programs. Now click on the application you want to remove. Step 3: Once the application is uninstalled and removed from your computer, then restart it again. Step 4: Now download a fresh version of the application (iTunes or QuickTime) from Apple’s official website http://www.apple.com/quicktime/download/. Step 5: Run the installer. If reinstalling doesn’t work, then it is advisable to download the QTCF.dll repair tool. This repair tool will scan your PC for errors in seconds. Once the scanning is complete, click on the ‘fix all’ button to repair your computer. Once the error is fixed, restart your computer and then try reinstalling the desired application one more time.

A Word of Advice

For regular PC users, it is advisable to install an anti-virus and malware scanner and run it every time you use your computer. This helps you keep informed about the viruses or errors that your computer might be exposed to. And you can take timely actions before you experience file corruption and damage.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

We are all waiting for the release of Intel’s Alder Lake series of processors and real-world results on its performance. Sadly lately it came to our attention that some games might have issues with the processor. Now before you go on the bandwagon on bashing Intel itself take note that it is not Intel’s fault at all. The issue that arises is mostly due to DRM software and how it works. As you might know or not, Alder Lake has two sets of cores, standard performance cores, and power cores, and with Intel’s Thread Director on-chip right cores will be used for the right tasks, and here lies the issue. DRM software might detect Thread Director as something suspicious and malicious, and then cut access to the game because of this. Intel, of course, has reached DRM manufacturers and places documentation about how software should be developed with this hybrid technology in mind. Of course, newer games will be updated if needed and everything will work fine, also games on GOG will work fine because of GOG’s policy of no DRM store but some older ones might be left in limbo. They could work fine but DRM might be triggered and prevent them from loading, usually, game developer itself removes DRM protection after some time but that is not really always the case and there is a chance that some games might simply just not work on Alder Lake CPU only because of DRM protection.

Conclusion

I will admit that I have not been a great fan of DRM in general, I understand that game developer want to protect themselves from piracy but how it looks they were not really successful with it. Even today single-player games get pirated on the day they are released and legally bought ones always make trouble for people that actually paid for them. I remember times when DRM was awful and you could install a game a limited number of times, luckily this was removed but it seems that many old habits still remain sadly and DRM is present even today in various forms. GOG is proof that people will buy DRM-free games and that they will support this kind of model. Maybe it is time to forget about fighting against piracy, you will not make it go away and people who do not want to buy games will not buy them, on other hand many users that do buy games, if they cannot use them they will rest to pirated version since that one will work. It is sad to see that pirated software can work better than a legal one and offer a more pleasant experience.

Error Code 0xc00000fd - What is it?

In its most basic essence, Error Code 0xc00000fd appears when a program can not be initiated. It can occur when a file or program is corrupted, incompatible with the current version of the operating system, or out of date.

This error code occurs primarily in Windows but is also present in previous editions of the operating system. The symptoms of this error and the resolution methods for each of these systems are essentially resolved in the same way.

Common symptoms include:

• Failure of programs to open properly, even if they were able to be opened in the past
• The appearance of an error message stating that the application couldn’t be started correctly

There are several different things that Windows 10 users can do to try to fix the appearance of Error Code 0xc00000fd on their machine. Some of these methods are fairly simple for the average user, while others may require advanced knowledge and comfort with diving into the deeper tools and settings of the Windows operating system. If you have difficulty in implementing the methods below, contact a qualified Windows repair technician to assist you in the resolution of the error code.

Solution

Error Causes

Error Code 0xc00000fd can arise when program files are not recognized properly by the operating system, when the operating system is no longer compatible with the program being run, when files are missing or corrupted, or when the program has been changed in a substantial way. Each of these causes requires a different method of resolution.

Further Information and Manual Repair

Several methods can be used to attempt to resolve Error Code 0xc00000fd on your computer. Basic users can use some of these methods, while others require familiarity with advanced tools and options in Windows. If you have trouble implementing the steps below, contact a qualified professional to assist you. Here are the top ways to deal with Error Code 0xc00000fd on your machine:

Method One:  Check for Updates using the Windows Update Tool

In some cases, compatibility issues can be resolved through updates and patches available directly from Microsoft via the Windows Update tool. This is most likely the case if you have not kept up with regular updates on your machine over time. In your settings, open up the Windows Update tool and run a scan to see if there are any required updates available for your programs or for the operating system itself. If there are updates, install them, then reboot your computer to make sure that all updates are able to be fully applied to your operating system. Attempt to open the program that caused the error after you are finished to see if this method addressed the problem fully or if an additional method needs to be used.

Method Two:  Roll Back to an Earlier Version of the Updates

Sometimes, an update can cause a compatibility issue. If you have previously been able to open the program in question without any problems, but have recently installed an update on your computer, that update may have been the source of the problem. If this is the case, roll your system back to an earlier stage of updates to see if that fixes the problem. If so, you may need to wait to reinstall the updates until Microsoft corrects the issue.

Method Three:  Run Scans on Your Registry, Antivirus Software, Drivers, and Update Troubleshooters

If there truly is a corrupted or missing file within the program that you are trying to run, you can open up several tools to scan for the file that may be causing the trouble and attempt to fix it. Run the following tools to try to fix the problems:

• Windows Registry Repair Tool (this particular tool may take some time to complete)
• Windows Update Troubleshooting Wizard
• Windows Drivers Updates
• Antivirus software or Microsoft Security Essentials

After running each of these tools, restart your computer to allow any necessary changes to be applied to your system. If the above methods do not fix error Code 0xc00000fd on your particular device or if you do not have the confidence and knowledge to implement these steps on your own, get in touch with a Windows repair professional who can help you to resolve the problem.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.

1. Switch off the power of your laptop.
2. Disconnect your laptop’s charger and then remove the battery.
3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
4. Plug the battery back and then charge the laptop again.

Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
• Then change the value for On battery mode to 25% and enable Adaptive brightness.
• Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power cord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. Once you are in the control panel, switch your view to large icons and locate Indexing options. Inside indexing options, click on advanced. In advanced options click on the rebuild and confirm. Leave your computer to finish and your searches should be working fine now.

What is 0x80040154 Error Code?

0x80040154 is a typical ‘class not registered’ error message. It occurs when PC users try to register and Run a 32-bit DLL (dynamic link library) Windows programs on a 64-bit version of Windows.

Solution

Error Causes

• The 0x80040154 error causes include:
• Incompatible software
• Invalid entry command path
• Damaged and corrupt DLL files
• COM components not properly registered
• Active X control and class issues

To avoid the inconvenience of running programs on your Windows PC, it is advisable to resolve the 0x80040154 error.

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve the 0x80040154 error code on your PC:

# 1. Use Regsvr32.exe to Re-register the Failing COM Component

This is one way to resolve the 0x80040154 error code. Regsvr32.exe is a program that you can use to register DLLs (Dynamic Link Libraries) and ActiveX controls in the registry. To use this file to re-register the failing COM components, simply open an elevated command prompt. If the 32-bit DLL is in the %systemroot%System32 folder, then move it to the %systemroot%SysWoW64 folder. After that run the following command: %systemroot%SysWoW64regsvr32 <full path of the DLL>. This will help resolve the issue.

# 2. Install and Run Restoro PC Fixer.

Another alternative is to download Restoro. This is a new, advanced, and innovative PC repair tool deployed with multiple utilities like Active X control and class fixer, system optimizer, an antivirus, and a registry cleaner. It has a user-friendly interface with simple navigation. This makes it quite easy to use for all levels of users. It is safe, fast, and compatible on all Windows versions. The Active X control and class utility scans your entire PC, detects and resolves all errors like 0x80040154 triggering ActiveX and class ID issues in seconds. Besides this, Restoro also offers other benefits. By running this software on your system you can also ensure good PC health and performance as it also removes anti-viruses, repairs registry issues, fixes damaged DLL files, and also boosts the speed of your PC. DLL files often can get damaged and corrupt due to data overload. This is associated with the registry. If you don’t clean the registry frequently, it overloads with data and damages the DLL files. However, with the help of the registry cleaner utility embedded inside this software, you can repair these files easily. The registry cleaner wipes out all the unnecessary files from your system occupying your disk space and simultaneously fixes the damaged DLL files and restores the registry. However, if the DLL files are damaged due to a malware attack, the antivirus module takes care of them. It removes all the malicious software like adware, spyware, viruses, and Trojans and restores your files. Click here to download Restoro on your PC and resolve the error 0x80040154 on your PC now!

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

• Tap the Win + I keys to open Windows Settings.
• Next, select Devices from the menu and click on Bluetooth.
• After that, make sure that the toggle switch for Bluetooth is turned on.
• Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
• Then go back to the Bluetooth section and click on Bluetooth or other devices.
• From there, click on Add Bluetooth and select Surface Dial.
• Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.