Things that are killing your WI-FI signal

Hello everyone, last time we were talking about disk cleanup and its benefits, but as you need to keep your System clean you should also clean and keep your hardware clean as well. Many system issues could be traced and could happen due to dirty PC. In this article, we will give you tips on how to perform safely cleaning on your computer and hopefully point good sides to it so you can develop a healthy habit of regularly cleaning it and keeping it tidy. Keeping your PC clean is not rocket science and you can do it with things you already and probably have in your house. One thing that I would recommend tho to purchase is antistatic gloves since they could prevent any kind of electrostatic discharges thus protecting your electric components. If you have the option to disconnect your PC and get it outdoors, I would highly recommend this approach since all the dust will be dusted outside and not in the room where your computer is. If you can not it is still ok, but since some portion of dust will be set in the room, you might need to dust your room after cleaning your computer.

Cleaning outside case & redusting inside

The first thing after disconnecting your computer is to dust it from outside, here you will need a vacuum cleaner and a brush, gently brush outside dust from your casing and vacuum it with your vacuum cleaner. You can use dustcloth for larger parts but use the brush for fans and connectors. After you have done cleaning the outside part, open the side of your computer casing, put on your antistatic gloves, and get a fine and soft brush, repeat dusting and vacuuming of the inner parts of your computer. If your computer is not regularly been cleaned this part will take a little longer since there would be excess dust inside and it will take a longer time to vacuum it all but keep going until you are left with no dirt.

Cleaning it inside

Fans are troublesome to clean since they will rotate when brushed and that could make you miss certain sports, in order to battle this get a tape and stick the fan into one position, brush areas that you can reach, then unstick it, rotate the head, stick it again in another position and dust off remaining areas which you could not reach before. If your computer is very dirty and some hard dirt is at bottom of the connectors, disconnect desired component and clean the connection properly. plug it back in immediately after cleaning to avoid connecting it somewhere else. Harder stains that could not be dusted could be cleaned with little alcohol. Get your dustcloth just a little wet with alcohol, just a corner, and gently wipe out sticky dust or spills if they are present. Leave it 10 minutes for alcohol to evaporate before plugging it back into an electric socket.

Thermal paste and cable management

If you have money and expertise, every 2 years would be a good idea to change the thermal paste on your processor, all you need to do is buy it from your local computer store online, remove the CPU fan clean the CPU and bottom of the fan and apply new thermal paste, place fan back and lock it. If you do not have expertise in this area, call someone who has to show you how it is done. When cleaning it would be a good idea if you do not have any cable management to do it now, nice and tidy cables not only look good, they also improve your air circulation inside your casing making your computer cooling better. once you are done with it, close back the casing side and plug it back in the wall.

Peripherals

When you are cleaning your computer, do yourself a favor and clean your keyboard, mouse, and screen as well. the keyboard can be quickly cleaned with compressed air in the can and screen and mouse with dustcloth. That's it, remember, keep your PC clean and tidy and enjoy the benefits of non-hardware malfunctions caused by dirt and dust.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

From the various report, it is now clear that no one is prone to Ransomware attacks. Cyber-criminals never target any specific field of the user workgroup for this Ransomware attack. But in past few years, it has hugely affected home users, businesses, organizations. We can say, Ransomware victims come in all shapes & sizes. Many business owners think that they will never be attacked by Ransomware crooks because their business is not so big. But that’s not true. A huge proportion of Ransomware attacks happened in small sector businesses because of their weak security resistances.

Some leading negative consequences of Ransomware attacks faced by almost every victim are:

1. Permanent or temporary loss of proprietary or sensitive information.
2. Lots of trouble in performing regular operations.
3. Huge financial losses sustain for restoring up your files and systems.
4. Latent harm to the reputation of an organization.
5. Even making the Ransom payment doesn’t guarantee the safe releasing of your encrypted files.
6. Attackers get the victim’s money along with their banking details.
7. Getting the decrypting files doesn’t mean malware infection has completely been removed.

Ransomware put a tremendous impact on disturbing business operations and in the end, leads to data loss situations.

Here are some huge impacts of Ransomware attacks on business are:

1. Damage or loss of all the crucial information
2. In the Ransomware post-attack period Business disrupts a lot.
3. Destruction of hostage data, file, and system.
4. Business downtime
5. Victimized company’s reputation dropdown
6. Productivity loss

Apart from the ransom, the cost of downtime because of restricted system access will bring major concerns. It’s a fact that due to downtime victims may has to pay a cost of ten thousand dollars daily. As, Ransomware is becoming more and more widespread, so all companies require to brush up on their annual cyber-security goals. Moreover, approach for some appropriate implementations of Ransomware recovery plans and commit sufficient funds in their IT budgets for cyber-security resources. Among the most effective impact of Ransomware, “data encryption” is very hard to deal with. Meanwhile, this victim is completely restricted to access any of their encrypted data. The only way for unlocking these encrypted files is through the decryption key which only belongs to hackers. Many times, the decryption key is given to the organization, after the payment of the ransom. But there are also some cases when data is not handover to the victim, even after the ransom payment. The main risk that generates with “operational impact of Ransomware” is on the businesses. Can you just imagine, what will happen if all of a sudden entire services or processes of your business halt down?

Well, this dreadful Ransomware threat is so impactful that it can:

1. Close down the entire plant
2. Freeze manufacturing control system
3. Make other backlogs

All the damages that occur due to downtime can be a major one and can have so many consequences. A well-organized strategy of backup and recovery will not certainly make the Ransomware attack painless. As this takes an extensive amount of money and time for data restoration.

Apart from that, the decision of recovering your system using the backup moreover depends on three things:

1. First the amount of data loss that is considered acceptable by your business or organization.
2. Up to how extent, the impact of Ransomware has spread
3. How fast the Ransomware attack was spotted.

However, in many cases, data gets so encrypted that you can’t revert back to the restore point. At that time external backup is considered the best option. Among the wide-reaching impact of Ransomware “Data loss” is the most effective one.  As it starts from little disruption and leads to permanent business failure. Sometimes data loss in a Ransomware attack leads to disclosure of all your confidential information which ends up in fines and lawsuits. Attackers always look for backup files and folders after encrypting your system data. So that user can’t retrieve their corrupted file from the backup. Such dreadful activities make this Ransomware threat so profitable and effective. Victims don’t have any choice left either they have to pay the ransom or they have to face their risk of data loss.

Aro2012 is a PC Optimizer Software that typically comes bundled with other software. Even though Aro2012 poses no threat itself, the programs that it comes bundled with may pose a problem to your computer.

From the Author: ARO is an advanced repair and optimization utility designed to help improve and maintain computers running the Windows operating system (both 32- and 64-bit). ARO focuses on finding errors that hide out in the Windows registry, identifying PC and web browser clutter that may be hindering PC performance, and ensuring computers have adequate security solutions installed and up to date. With its advanced scanning engine, ARO provides deep scanning capabilities to identify and repair registry errors. ARO also searches for and removes “junk” files that accumulate over time and can put a damper on PC performance.

When installed Aro2012 creates a startup entry that allows it to run each time the computer is started. It also adds a task scheduler that allows it to run at various times.

About Potentially Unwanted Applications

Have you ever found an unwanted program on your computer system and pondered how it got there since you are sure you didn’t purposefully download and never gave authorization to be installed? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a piece of software that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you definitely don’t want on your PC since it doesn’t give any beneficial service. The term PUP was first coined to outline this downloadable crapware as something other than malicious software. The reason is, most PUPs get into a PC not because they slip via the security holes, for instance, but because the users have installed them by themselves – 100 % unintentionally needless to say. PUPs might not be malware but nevertheless, they are dangerous programs for your laptop or computer. At best, these types of unwanted programs provide hardly any benefit, and at worst, they can be quite harmful to your computer.

What do PUPs do on your PC, precisely?

Most Potentially Unwanted Programs comes in the form of adware, which typically aims to exhibit lots of annoying pop-up ads, banners, coupons, and bargains on web pages you explore. PUPS also comes in the form of unwanted toolbars or browser plug-ins. Not only they entirely take up space on your computer screen, but toolbars could also manipulate search engine results, track your surfing activities, decrease your internet browser’s overall performance, and slow down your internet connection to a crawl. They could appear innocent but PUPs tend to be spyware. And in the large majority of the cases, end-users will not be aware that they’re installing an unwanted program. These are software programs that don’t do anything useful to you; in addition to taking up space on your hard disk drive, they will also slow down your computer, often modify settings without your permission, and the list of frustrating features goes on and on.

How can you avoid ‘crapware’

• Read the fine print so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Always choose “Custom” or “Advanced” installation and never blindly click the Next button, which should let you uncheck any “foistware” software programs you do not want. • Have a solid anti-virus program such as Safebytes Anti-malware that can protect your computer from PUPs. As soon as you install this software, protection from malware and PUPs is already turned on. • Avoid installing a freeware application you will not use. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Don’t download software programs from pop-ups, online advertisements, file sharing websites, as well as other unreliable sources; look out for any preset, unwanted options when downloading the program. Avoid visiting blogs and sites that support pirated programs.

What To Do When You Cannot Install Any Anti-Malware?

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is designed to interfere with or prevent things that you’d like to do on your computer. It may well not permit you to download anything from the net or it will prevent you from accessing some or all of the websites, especially the antivirus sites. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. Although this type of issue will be harder to get around, there are some actions you can take.

Install in Safe Mode

If the malware is set to load at Windows startup, then booting in safe mode should avoid it. Only minimal required applications and services are loaded when you start your computer into Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) Once this mode loads, you should have internet access. Now, get the virus removal application you need by using the internet browser. To install the program, follow the guidelines within the setup wizard. 4) Immediately after installation, do a complete scan and let the software get rid of the threats it detects.

Download the antivirus program in a different internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. If you seem to have a trojan attached to Internet Explorer, then switch over to a different internet browser with built-in security features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-malware from a Thumb drive

Another option is to create a portable antivirus program on your USB flash drive. Adopt these measures to use a thumb drive to clean your corrupted system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation process. 5) Now, insert the pen drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Simply click “Scan Now” to run a scan on the affected computer for viruses.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

Want to install the very best anti-malware software for your laptop or computer? There are plenty of applications available that come in paid and free versions for Windows systems. Some of them are excellent, some are ok types, and some will ruin your PC themselves! You need to pick out a product that has obtained a good reputation and detects not only viruses but other kinds of malware also. On the list of strongly recommended applications by industry experts is SafeBytes Anti-Malware, the most dependable program for Microsoft Windows. SafeBytes can be described as a powerful, real-time antivirus application that is designed to assist the typical computer user in protecting their computer from malicious threats. Using its outstanding protection system, this software will quickly detect and get rid of most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs. SafeBytes has got a plethora of wonderful features that can help you protect your computer from malware attacks and damage. A few of them are given as below: Active Protection: SafeBytes provides round-the-clock protection for your personal computer limiting malware attacks instantly. It’ll continuously monitor your laptop or computer for hacker activity and also gives users superior firewall protection. Most Reliable AntiMalware Protection: With a critically acclaimed malware engine, SafeBytes gives multilayered protection which is designed to catch and remove viruses and malware which are concealed deep in your computer. Extremely Speed Scanning: SafeBytes’s very fast malware scanning engine lessens scanning times and extends battery life. At the same time, it will effectively detect and remove infected computer files or any internet threat. Website Filtering: Through its unique safety ranking, SafeBytes notifies you whether a website is safe or not to access it. This will ensure that you’re always certain of your online safety when browsing the web. Minimal CPU and RAM Usage: This software is lightweight and will run quietly in the background, and will not affect your computer efficiency. Premium Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

To eliminate Aro 2012 manually, go to the Add or Remove programs list in the Control Panel and choose the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you intend to disable or remove. It is also advised to reset your web browser to its default state to fix corrupt settings. To ensure complete removal, find the following registry entries on your computer and remove them or reset the values accordingly. Please keep in mind that only professional users should try to manually edit the registry because removing any single critical system file results in a serious issue or perhaps a PC crash. Additionally, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.

As you know, one of the most useful web browsers all over the globe is Google Chrome. However, it is not without flaws as you could encounter errors while using it. One of these errors is the ERR_UNSAFE_PORT error. This kind of error is caused by the data being accessed using a port that isn’t recommended. When you encounter this kind of error in Chrome, you will see the following error message on your screen:

“The webpage is not available, The webpage at <Address> might be temporarily down or it may have moved permanently to a new address. Error code: ERR_UNSAFE_PORT”

In this post, you will be guided on how you can fix the ERR_UNSAFE_PORT error in Google Chrome on your Windows 10 computer. You can try to set allowed ports or reset or reinstall Google Chrome. For more details, refer to the given options below.

Option 1 – Try to set allowed ports

• To get started, open Google Chrome.
• After that, go to the Shortcut tab and type the following after the whole address in the field named Target: --explicitly-allowed-ports=xxx
• It should look like this “C:/Documents and Settings/User/Local Settings/Application Data/Google/Chrome/Applicationchrome.exe --explicitly-allowed-ports=6666”.
• Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Google fonts are a free open-source font library made to enrich web content and present end-user with a smooth web experience while surfing. Fonts are completely free for both commercial and personal use and they are not limited to use in WEB only, you can use them also in other projects like business cards, flyers, etc. In order to use google fonts first thing of course you will need to download them. In this guide, we will show you how to download and install google fonts.

• Go to the Google Fonts page.
• Select the font family that you wish to use. You can preview each font style to make double-sure it is the right one.
• When you are ready, click on the Download family button.

• A File Explorer window will pop up, asking you where to save the font family.
• The downloaded file will be compressed in .zip format to save bandwidth, so you will first need to uncompress/unzip it. Right-click on the file and select Extract all.

• You will then be asked where to unzip/extract the file. File Explorer will automatically create a new subfolder, named as the file name, so all you need to do is confirm it by clicking Extract.

• Click on the Windows icon in the bottom-left corner of your desktop

• Select the Personalization category and Fonts.

• Split the screen between File Explorer and Settings by dragging the windows to either the left or right edge of the screen. Select all the font files by pressing CTRL + A and drag them into the Add fonts box.

The feature that was originally planned for now scrapped Windows 10X is included in Windows 11. You will be able to customize your Virtual desktop with different wallpapers for each screen. In order to fully customize your virtual desktops with different wallpapers follow this easy step-by-step guide.

1. Click on the Task View button in the taskbar
2. When the Task View opens, select the desktop on which you want to set wallpaper
3. The view will switch to the selected desktop. Right-click anywhere on the desktop and select personalize
4. In personalization settings, click on the background
5. Select wallpaper which you would like to have on the desktop by clicking on browse and navigating to the desired one
6. Close the settings
7. Repeat for each virtual desktop you would like to customize

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.