Removal guide for Movie Mode Potentially Unwanted Program

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:

• Disconnect the docking station or any other device that uses DisplayLink.
• Tap the Win + R keys to open the Run dialog box.
• Then type “cpl” and hit Enter to open Programs and Features.
• From there, look for DisplayLink, right-click on it and click Uninstall.
• After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
• Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
• Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
• Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.

• Tap the Win + R keys to open the Run dialog box.
• Then type “msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
• Next, right-click on every Host Controller and then click on Uninstall Device.
• After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
• Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Recently Meta has gone viral that it is working on an AI video-making algorithm named Make a Video. AI will like in picture making AI take text input and produce a video from it.

Now, a new player enters the AI video battlefield, its name is GOOGLE!

The Google research project Imagen Video is also text to video generator similar to Meta's Make a Video with one little difference. unlike Meta's offering which includes only sign-up, Google is withholding access for now under the veil of safeguarding issues.

Google has been in the Ai space before with their Imagen, a DALL-E style generator capable of photorealistic picture generation based on text prompts. The new Google tool works in a similar way but with better functions. Ai can generate a diverse range of high-fidelity videos across different aesthetic styles and with a deep understanding of 3D models thus creating high-definition, 24-frames-per-second videos.

"With the help of progressive distillation, Imagen Video can generate high-quality videos using just eight diffusion steps per sub-model. This speeds up video generation time substantially, by a factor of ~18x,”

Jonathan Ho, author of the research paper

Despite filtering for “undesirable content”, the team admits “there is a risk that Imagen has encoded harmful stereotypes and representations”. So, until the AI - and its users - can be trusted, Google refuses to release Imagen Video without additional safeguards in place.

It is no secret that Microsoft is trying to keep Windows relevant and that it is trying to make it as good as possible. A new Windows update will bring some interesting stuff in it which well some like it, some not so much. Among various technical and security updates Microsoft will bring some directly visible to each user.

First

of these features will be File explorer compact mode. This feature is a sort of spacing content in file explorer giving it easier access if you are using a touch screen device. Now, this feature is somewhat strange, and altho I can understand and get behind the logic of this move I am not sure I like it. Lucky for me and others who feel the same this option can be turned off for now.

Second

feature is something I can get behind, improvements for virtual desktops. There is an article on errortools about virtual desktops feature and I really hope you are using it since it is a great feature. Anyway, new update will bring us separate desktop wallpapers for each desktop and we will be able to arrange them in order we like.

Third

thing that I would like to address is animation features. We will have windows slowly fade and resize when opened, minimized, maximized, etc. So far we are unable to tell how this can and will it affect overall system performance. I am sure it will have some impact but hopes are that it will be kept to a minimum. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:

C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

In an operating system, it is ideal for an administrator to have permission to access all the folders and files. However, there are times when you try to access the security settings or attempt to view the properties of a file, you could encounter an error saying, “You do not have permission to view this object’s security properties, even as an administrative user”. This kind of error may be caused by several reasons. For one, if your computer is infected with a virus or malware which might have caused some changes to the concerned folder or file. It could also occur if a program or service is using the folder or file simultaneously which explains why you’re not able to access the system. It could also be that the folder or file might have been owned by a user account that no longer exists or you might not have the permissions to view the targeted folder or file even though you’re logged in as administrator. To fix the “You do not have permission to view this object’s security properties, even as an administrative user” error, here are some options that might help.

Option 1 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that’re preventing you from accessing security settings or properties of a file and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 2 – Try booting your computer into Safe Mode and delete inactive users

Aside from the Clean Boot State, you can also reboot your computer in Safe Mode and then delete all the inactive users. There are instances when the folder was created or owned by a user account that’s either deleted or inactive now and so you need to get rid of these inactive user accounts to resolve the error.

• First, boot your computer in Safe Mode.
• Then right-click on the concerned folder or file and select Properties.
• Next, select Advanced in the Security tab and click on Add.
• A new window will appear and from there, click on “Select a principal”.
• And then type the name of the user to who you wish to give permissions in the “Enter the object name to select” box.
• Now select Check Names and this would resolve the user name.
• After that, click OK to save the settings. This will close the window and take you back to the previous one.
• Next, from the drop-down menu, change the Type to Allow and select the Full Control checkbox.
• Click OK to save the changes made and then restart your computer in a normal mode.

Option 3 – Try to take ownership of the folder or file

Another thing you can do to fix the problem is to take ownership and force the system into giving permissions to the Administrator. How? Refer to these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 4 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the following Windows Services:
  • DHCP Client
  • System Event Notification Service
  • Windows Font Cache Service
• Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt, execute this command: netsh winsock reset

Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset”

• Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

iWin is a self-published games platform that offers users to download and play free games. It is classified as potentially unwanted, primarily because it often comes bundled with the iWin Toolbar, which is an adware supported browser extension by Conduit. The iWin Toolbar is heavily flagged as malware or unwanted by numerous Antiviruses. iWin Games is not malicious in itself, though due to its bundling and common inclusion of the toolbar, many users wish to remove it.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your web browser configurations are altered to allow it to do things you never intend. Basically, most browser hijackers are made for marketing or advertising purposes. It redirects you to the sponsored sites and injects advertisements on the browser that helps its creator generate income. Most people assume that these kinds of websites are legitimate and harmless but that is incorrect. Nearly every browser hijacker poses an actual threat to your online safety and it is necessary to categorize them under privacy risks. When the program attacks your computer or laptop, it starts to mess things up a whole lot that slows your computer down to a crawl. In the worst-case scenario, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

There are plenty of signs that indicate your internet browser has been highjacked: the browser’s homepage is changed; you find new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography sites; The default search page of web browser is altered; you’ll see many toolbars on the web browser; your internet browser displays constant pop-up ads; your web browser starts running slowly or presents frequent glitches; You can’t access certain sites, particularly anti-virus websites.

How they invade computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected e-mail. Many browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to provide them extra capabilities. Also, some shareware and freeware can put the hijacker in your computer through the “bundling” technique. A good example of some popular browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing. Browser hijackers could record user keystrokes to collect potentially important information that leads to privacy concerns, cause instability on systems, severely disrupt the user experience, and ultimately slow down the computer to a point where it becomes unusable.

How to repair a browser hijack

Some hijackers can be easily removed by uninstalling the free software they were included with or by deleting any extension you have recently added to your computer system. However, most browser hijackers are hard to get rid of manually. Irrespective of how much you try to eliminate it, it may return over and over. And there’s no denying the very fact that manual repairs and removal can be quite a difficult job for a beginner computer user. Furthermore, there are many risks associated with tinkering around with the pc registry files.

What To Do If You Cannot Install Any Antivirus?

Malware could cause many different types of damage to computer systems, networks, and data. Some malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS settings. In these cases, you’ll be unable to visit some or all of the sites, and thus not able to download or install the required security software to remove the computer virus. If you’re reading this article right now, you may have perhaps recognized that virus infection is the cause of your blocked net connectivity. So what to do when you want to install an anti-virus application like Safebytes? Refer to the instructions below to remove malware through alternative ways.

Make use of Safe Mode to fix the issue

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Only minimal required applications and services are loaded whenever you boot your laptop or computer in Safe Mode. Here are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) Press the F8 key continuously as soon as your system boots, but before the large windows logo comes up. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you will have an internet connection once again. Now, use your browser to download and install an anti-malware application. 4) Right after the software program is installed, let the scan run to remove viruses and other threats automatically.

Obtain the antivirus software using an alternate internet browser

Certain malware might target vulnerabilities of a specific web browser that obstruct the downloading process. The ideal way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox has built-in Malware and Phishing Protection to help keep you safe online.

Create a bootable USB antivirus drive

Another way is to download and transfer an antivirus application from a clean PC to run a scan on the infected computer. To run anti-malware from a USB pen drive, follow these simple measures: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the pen drive onto the same computer. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to store the software files. Follow the activation instructions. 5) Now, transfer the pen drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the infected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

To help protect your PC from many different internet-based threats, it is important to install an anti-malware program on your laptop. But with countless numbers of anti-malware companies in the market, nowadays it is hard to decide which one you should buy for your computer. A few of them are good, some are decent, while some will harm your PC themselves! You need to purchase a product that has gained a strong reputation and detects not just viruses but other kinds of malware as well. When considering commercial anti-malware tool options, most people opt for well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also extremely user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your personal computer against infections caused by various kinds of malware and similar threats, including adware, spyware, trojans, worms, computer viruses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes has a plethora of great features that can help you protect your PC from malware attacks and damage. Listed below are some of the best ones: Robust, Anti-malware Protection: Built upon a highly acclaimed antivirus engine, this malware removal application is able to identify and get rid of various stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus programs will miss. Live Protection: Malware programs attempting to get into the system are discovered and stopped as and when detected by the SafeBytes active protection shields. This tool will always monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Web Protection: Safebytes assigns all websites a unique safety rating that helps you to get an idea of whether the webpage you’re just about to visit is safe to browse or known to be a phishing site. High-Speed Malware Scanning Engine: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. Its targeted scanning considerably increases the catch rate for viruses which is embedded in various computer files. Lowest CPU and RAM Usage: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. Since it uses very low computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Live Expert Support: For any technical concerns or product support, you may get 24/7 expert assistance through chat and email.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iWin Games without the use of an automated tool, it might be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You may even want to reset your home page and search providers, and also delete browsing history, temporary files, and cookies. Lastly, examine your hard drive for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please be aware that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Moreover, certain malware is capable of replicating or preventing removal. You’re suggested to do this process in Safe Mode.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

One of the most useful tools in the Windows 10 operating system is the Windows Media Creation tool. This tool is used to download and install the latest version of Windows 10. However, there are times when you might encounter some issues while using this tool. One of these issues is the Error code 0x80072F76 – 0x20016. If you encounter this error, you will see the following error message during setup:

“We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support – Error code: 0x80072F76 – 0x20016.”

This kind of error in the Media Creation tool could be due to an interrupted download or unstable internet connection, and many more. To fix it, you can run the Windows Update troubleshooter or try using another browser to download the tool to another location. You can also try changing the DNS or the ISP connection or use the Windows 10 Update Assistant as well as delete the $Windows.~BT & $Windows.~WS folders. Check out the given suggestions below to fix the Media Creation Tool Error code 0x80072F76 – 0x20016 in your Windows 10 computer.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0x80072f76 – 0x20016, you can run the Windows Update troubleshooter to resolve it. To run the Windows Update troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try using a different browser to download the tool to another location

You could also use another browser in downloading the tool and place it in a different location on your computer but if you do not have another browser, you can just install one and then download the same tool to another location like the Desktop.

Option 3 – Try to change the DNS

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC and then check if the Media Creation tool error is fixed.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to change the ISP connection

There are times when the connection to the Microsoft servers is interrupted due to some glitch or it could also be blocked by your Internet Service Provider or ISP. To rule out this possibility, you can try to change your computer’s internet connection and then see if it fixes the problem.

Option 5 – Try to use the Windows 10 Update Assistant

There’s another tool you can use as an alternative to the Media Creation tool. It is called the Windows 10 Update Assistant. This tool can also help you download and install Windows updates seamlessly.

Option 6 – Try to delete the $Windows.~BT and $Windows.~WS folders

From time to time, the Windows Update files also get corrupted which can cause some problems and conflicts when downloading and installing a Windows Update. To fix this, you need to delete the $Windows.~BT & $Windows.~WS folders in your computer.