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How to Remove RelevantKnowledge From PC

RelevantKnowledge is a potentially unwanted program. It is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user’s future behavior to various questions.

From the published: RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for an agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propositions, including the ability to download screensavers or other software offerings, entry into sweepstakes, and a host of other benefits.

Multiple anti-virus scanners have detected possible malware in RelevantKnowledge.

About Browser Hijackers

If you’ve ever downloaded software via the internet (shareware, freeware, etc,), it’s quite possible you’ve unintentionally installed unwanted programs on your PC. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be tough to get rid of and become much more of an annoyance rather than a necessity.

It is clear by its name – unwanted applications – but did not really constitute “malware” in the traditional sense. This is because, the majority of PUPs get into a computer not because they slip through the security holes, for instance, but because the users have got installed them themselves – 100 % unknowingly needless to say. A PUP might not be regarded as malicious or dangerous but nevertheless, it is a common reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your PC.

The harm unwanted programs could do

PUPs come in various forms. Typically, they could be seen in adware bundlers that are known to use aggressive and misleading advertising. The majority of bundlers install many adware programs from a number of vendors, each of which features its own EULA policy. Safebytes Anti-Malware totally eradicates this threat and safeguards your computer against PUP or adware infection. Additionally, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They can modify browser settings, change the default search engine, replace the default home page with their own websites, slow down internet speed, and also will damage your system as well.

PUPs carry a dangerous bite if left unchecked. The most detrimental part of installing a PUP is the spyware, adware, and keystroke loggers that might hide inside. These are programs that don’t really do anything good for you; in addition to taking up space on your hard disk drive, they also slow down your PC, often modify settings without your authorization, the list of frustrating features goes on and on.

Tips on how to avoid getting a PUP

• When installing anything on your personal computer, always study the fine print, including the license agreement. Do not accept terms of use that are for bundled programs.
• Use ONLY custom or manual install method – and never thoughtlessly click Next, Next, Next.
• Use good antimalware software, such as Safebytes Anti-Malware which offers real-time protection against PUPs.
• Think carefully before you download any kind of shareware or freeware. Turn off or get rid of toolbars and browser extensions you don’t actually need.
• Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Viruses may cause a lot of damage to your personal computer. Some malware is meant to interfere with or block things that you want to do on your computer system. It may well not allow you to download anything from the net or stop you from accessing some or all websites, particularly the anti-malware sites. If you are reading this article now, you’ve probably realized that virus infection is the real cause of your blocked internet connectivity. So how to proceed if you need to download and install an anti-malware program like Safebytes? Although this kind of problem can be harder to get around, there are a few actions you can take.

Download the application in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. If the malware is set to load automatically when the computer starts, shifting to this mode can prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on your keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate web browser to download antivirus software

Web-based viruses could be environment-specific, aiming for a specific internet browser or attacking specific versions of the browser. The most effective solution to overcome this problem is to go with a browser that is well known for its security measures. Firefox has built-in Phishing and Malware Protection to keep you secure online.

Install anti-malware on a USB drive

Another option is to save and operate an antivirus software tool entirely from a Flash drive. Do these simple actions to clean up your infected PC using a portable antivirus.
1) On a virus-free computer, download and install Safebytes Anti-Malware.
2) Insert the USB drive into the clean PC.
3) Double click on the downloaded file to open the installation wizard.
4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you would like to install the antivirus. Follow the directions to complete the installation process.
5) Transfer the thumb drive from the uninfected computer to the infected PC.
6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application.
7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

Want to download the best anti-malware software program for your laptop? There are lots of applications on the market that comes in free and paid versions for Windows systems. A few are really worth your money, but many aren’t. You need to pick a tool that has got a good reputation and detects not only computer viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual.

SafeBytes antimalware is a highly effective and user-friendly protection tool that is suitable for end-users of all levels of IT literacy. After you have installed this application, SafeByte's sophisticated protection system will make sure that no viruses or malware can seep through your PC.

SafeBytes has excellent features when compared to other anti-malware programs. Here are some popular features present in this tool:

World-class AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak.

Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They’re highly efficient in screening and getting rid of numerous threats because they’re constantly revised with the latest updates and safety measures.

Internet Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the net.

Very Low CPU and Memory Usage: This program is not “heavy” on the computer’s resources, so you will not notice any overall performance difficulties when SafeBytes is operating in the background.

24/7 Online Technical Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser.

To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

Files:
File%COMMONPROGRAMSRelevantKnowledgeAbout RelevantKnowledge.lnk.
File%COMMONPROGRAMSRelevantKnowledgePrivacy Policy and User License Agreement.lnk.
File%COMMONPROGRAMSRelevantKnowledgeSupport.lnk.
File%COMMONPROGRAMSRelevantKnowledgeUninstall Instructions.lnk.
File%PROGRAMFILESRelevantKnowledgechrome.manifest.
File%PROGRAMFILESRelevantKnowledgecomponentsrlxg.dll.
File%PROGRAMFILESRelevantKnowledgecomponentsrlxh.dll.
File%PROGRAMFILESRelevantKnowledgecomponentsrlxi.dll.
File%PROGRAMFILESRelevantKnowledgecomponentsrlxj.dll.
File%PROGRAMFILESRelevantKnowledgeinstall.rdf.
File%PROGRAMFILESRelevantKnowledgerlcm.crx.
File%PROGRAMFILESRelevantKnowledgerlcm.txt.
File%PROGRAMFILESRelevantKnowledgerlls.dll.
File%PROGRAMFILESRelevantKnowledgerlls64.dll.
File%PROGRAMFILESRelevantKnowledgerloci.bin.
File%PROGRAMFILESRelevantKnowledgerlph.dll.
File%PROGRAMFILESRelevantKnowledgerlservice.exe.
File%PROGRAMFILESRelevantKnowledgerlvknlg.exe.
File%PROGRAMFILESRelevantKnowledgerlvknlg64.exe.
File%PROGRAMFILESRelevantKnowledgerlxf.dll.
Directory %COMMONPROGRAMSRelevantKnowledge.
Directory %PROGRAMFILESRelevantKnowledgecomponents.
Directory %PROGRAMFILESRelevantKnowledge.

Registry:
Key mkndcbhcgphcfkkddanakjiepeknbgle at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions.
Key RelevantKnowledge at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogonNotify.
Key rlvknlg at HKEY_LOCAL_MACHINESOFTWAREMicrosoftESENTProcess.
Value 3C5F0F00-683D-4847-89C8-E7AF64FD1CFB at HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions.
Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
Value %PROGRAMFILESRelevantKnowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.

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Option 1 – Update the device drivers directly from the manufacturer’s site

The reason why you’re getting the “Windows requires a digitally signed driver” error in the first place is that you might have downloaded the drivers from external media. It could also be that the drivers didn’t update for some time now and the issuing authority changed its policies. Thus, you can try to update the drivers straight from the manufacturer’s website and install them. If this option didn’t work, then you’ll have to disable the driver signing or its recognition in Windows 10. Keep in mind that doing so is not advisable if you have to use the concerned driver.

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Key symptoms that your internet browser has been hijacked

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Exactly how they get into your computer or laptop

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What To Do When You Cannot Install Safebytes Anti-Malware?

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Make use of Safe Mode to resolve the issue

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Switch to some other web browser

Some malware only targets certain internet browsers. If this sounds like your situation, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-malware program using Internet Explorer, it means malware is targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Chrome or Firefox to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to create a portable antivirus program onto your USB stick. To run anti-malware using a pen drive, follow these simple steps: 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the uninfected computer. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place where you want to store the software files. Do as instructed on the computer screen to finish up the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Double-click the antivirus software EXE file on the USB flash drive. 7) Hit the “Scan Now” button to start the malware scan.

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Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of Premier Download Manager manually instead of employing an automated tool, you may follow these simple steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. It is also suggested to reset your web browser to its default state to fix corrupt settings. Lastly, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. Having said that, editing the registry is usually a difficult task that only experienced computer users and professionals should attempt to fix it. Also, certain malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Safe Mode.
Files: C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Malware %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Dangerous %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL High Risk %program files%\premierdownloadmanager\pdmanager_ie.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDM.ICO %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER.EXE %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.TLB %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\REGASM.EXE Registry: key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/pdmanager_ie.dll key HKLM\Software\Classes\Record\EDF1D497-05B5-37F6-AAAC-3EB5E67D4DC2.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKCU\SOFTWARE\PREMIERDOWNLOADMANAGER\INTERNET EXPLORER: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL
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You might have to change the Windows Update folder location where Windows download all the files need to update the operating system if you cannot really create some space on your primary driver. So all you have to do is set the drive with enough space available for the update to be completed.

Option 3 – Uninstall apps and programs you no longer use

In some cases, apps and programs take up a lot of space on your drive. So if there are programs or apps that you no longer use, you can uninstall them to save storage space. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the apps and programs that you no longer use and right-click on each one of them and click on Uninstall.

Option 4 – Move files to another drive

This is another thing you can try. You can move files, especially the ones with large sizes, to another drive to make up space on your drive. After that, install the updates once again.

Option 5 – Reduce on-drive files from Cloud services

If you are using tons of cloud backup services such as OneDrive and Dropbox, you might want to consider reducing the number of files you have on those cloud backup services. You can do what you’ve done on option number three and have those files moved to another drive to free up storage space.

Option 6 – Empty the contents in Recycle Bin

As you know, the files that are deleted from your computer goes to the Recycle Bin first. So if you have not emptied Recycle Bin for a long time now, the files you delete are still actually taking up space on your drive. Thus, you need to empty the contents in the Recycle Bin to save storage space.

Option 7 – Clean up temporary files

You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer. To use Storage Sense, follow the steps below.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
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How to Resolve Runtime Error 372

What is the Runtime Error 372?

Runtime Error 372 is one of the various types of runtime errors on Windows PC. This error code hampers your ability to access and run Microsoft Visual Basic applications on the system.

Solution

Restoro box imageError Causes

Runtime Error 372 can occur due to multiple reasons:
  • Corrupt application due to viral infection
  • Missing or damaged DLL file
  • Poor PC maintenance
  • Data overload
  • Registry damages
Delay in resolving the runtime error 372  exposes your PC to further problems like the inability to install new programs, Windows startup issues, slow PC performance, system hang-ups, and crashes, etc. Therefore, it is recommended to take measures to resolve the runtime error 372 immediately.

Further Information and Manual Repair

The registry is one of the most critical components of Windows PC. It stores every data and configuration of your computer. Every hardware and software on the system has to connect to the registry to function properly. However, everyday and frequent PC usage keeps creating wasted, obsolete and invalid entries on your system and saves them in the registry. And if not cleaned, these files dilate the registry and eventually cause the registry to malfunction. DLL files go missing and often get damaged or corrupt. This leads to runtime error pop-ups like the error code 372. Furthermore, sometimes the registry also gets damaged due to malware attacks and viral infections. This malicious software damages the registry and exposes your system to serious PC threats like system failures, data loss, and data breaches.

Solutions To Runtime Error 372

To resolve the runtime error 372 on your system, clean and restore your registry. For this, you don’t have to hire a technician and spend hundreds of dollars when you can repair it for free. All you have to do is download Restoro. This is a powerful one-stop solution for all your PC-related problems. It functions as a registry cleaner and a system optimizer. Restoro is a user-friendly Windows PC repair tool that can be used by all levels of users. To run and operate this software on your system you don’t have to be a computer programmer or an expert. Its simple navigation and layout make it very easy to use. It resolves disk fragmentation issues which lead to missing DLL files. It also repairs the damaged and corrupted registry thereby resolving runtime errors like the error code 372. Restoro is a bug-free, reliable, and efficient tool. It is compatible with all Windows versions. Click here to download Restoro to repair the runtime error 372 on your PC.
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Gigabit internet showing as 100MB in Windows
In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

If you are using the switch in your LAN configuration check its hardware details as well to see if it can handle 1GB speeds.
The next step is network cables, some cables are not designed and their copper can not transfer 1GB of flow, check to see if your cable is classified for the desired speed. To visually check cables do the following
  1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
  2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
  3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

  1. Click the Windows button and type Control Panel. Then select the top result.
  2. If your Control Panel shows the Category View, change it to display Small Icons instead.
  3. From the list of available applications, select Network and Sharing Center.
  4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
  5. Click on Troubleshoot Problems from the Change Your Network Settings section.
  6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
  7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
  8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
  9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
  10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
  11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

  1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
  2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
  3. Select Properties from the Context Menu to access your adapter’s settings.
  4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
  5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
  6. On the Advanced tab, locate the Speed and Duplex setting.
  7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
  8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
  9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

  1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
  2. Select Update Driver from the available options.
  3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
  4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.
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How to Fix Runtime Error 713
Runtime Error 713 is an error that occurs during the distribution of a Visual Basic application that includes a data report. The error is displayed on the screen when you try to open the data report from your desired application.

Error Causes

The reason why computer users often experience the Runtime Error 713 is that the data report run-time file also referred to as Msdbrptr.dll is not included in your setup package. Though this error does not pose any big threat to your computer, however, it is recommended to fix the error because the Runtime error 713 may hamper your ability to install and access new programs.

Further Information and Manual Repair

Don’t you panic if you see Runtime Error 713 message pop up on your PC? This error is rated easy to repair and can be fixed in a couple of minutes. There are two ways to fix Runtime Error 713. You can choose whichever 2 alternatives suit you best.
  • Method 1
First, open your project and include a reference to the data report file, the Msdbrptr.dll file. Locating this file is not difficult. It is listed as Microsoft Data Report Designer v6.0 in the reference dialog box. Sometimes you may see this file listed more than once. Now when this happens be sure to select the file that is associated with Msdbrptr.dll. After you select it, the reference will be verified. Once verification is complete, you are good to go. Now you can try rebuilding your setup package again.
  • Method 2
The second alternative is to add the Msdbrptr.dll file manually in PDW (the Package and Deployment Wizard). Simply add the file in the Included Files dialog box window and run the PDW. Now you are all set to rebuild your setup package. Whether you follow method 1 or 2 after you rebuild the setup package and the installation is complete, you will see the following files in the indicated folders:
  • <windows system>Msdbrptr.dll
  • <program files>Common Files\Designers\Msderun.dll
  • <windows system>Msstdfmt.dll
The presence of these files indicates successful installation and now you can easily try opening the data report. If you’ve noticed, all you have to do to fix Runtime Error 713 was to include the Msdbrptr.dll file. So, next time if you or your friends experience Runtime Error 713, you know exactly what to do and how to fix it.
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How to Fix Explorer.exe System call failed
One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:
  • First, right-click on the Taskbar and select the Task Manager.
  • Next, expand the Task Manager window to see all the active processes.
  • From there, look for the Windows Explorer process, right-click on it and select Restart.
  • After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe
Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.
  • Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the process is done, restart your computer and see if the error is fixed.
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Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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