How to remove Aro 2012 from your Computer.

In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:

• Go to Settings and here, click on Privacy.
• Next, go to Diagnostic and Feedback.
• From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
• After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:

• Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
• Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:

“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

• From the Start Menu, go to Control Panel.
• Navigate to Ease of Access Center.
• Then select the option “Make the keyboard easier to use”.
• Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
• Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Signing in to a computer that runs a Windows 10 version OS is usually fast and straightforward. However, there are instances when signing in takes too long especially if there are a lot of programs in the Startup. So if many things are loading as soon as you log into your computer, it will slow down the sign-in process. Aside from programs in Startup, it is also possible that there are too many users that are logged in to the account. In such a case, you will most likely encounter an error that says, “Your computer is running low on resources, so no new users can sign in. Please use an account that has already been signed in”. If you’ve encountered such an error when you try to log into your computer, read on as this post will be guiding you on how you can fix it. Each time a user signs in to Windows 10, it will allocate resources in order to work smoothly. But, in many cases, the system is running low on resources which is why this error pops up and blocks a sign-in of a new user. To fix it, you can try to log out the existing users, or perform a Cold Boot, as well as run both the DISM tool and System File Checker scan.

Option 1 - Try to logout existing users

The first thing you can do is to log out the existing users. If you have a shared Windows 10 computer, you have to check if someone hasn’t logged out. It could be that some background task or there is an existing program that is still running under that account. So you have to make sure to ask the same user to log out in case there is some unsaved work. On the other hand, if that user is not around, then you reboot the computer right away.

Option 2 - Try Performing a Cold Boot

You could also try to perform a Cold Boot to fix the problem. A Cold Boot is a process that makes sure that the Windows 10 Kernel shuts down properly and releases all the resources held by any account. To perform a Cold Boot, just press and hold the physical power button on your CPU until it goes off. After that, boot your computer regularly and see if you can now log into your account without any error.

Option 3 - Try to run a System File Checker scan

System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you log into your computer. To run the SFC command, follow the steps given below.

• Boot your computer into the Advanced Recovery mode and from there open Command Prompt.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 4 - run the dism tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Your computer is running low on resources, so no new users can sign in” error. To repair these corrupted system files, you can run the DISM commands:

• Go to the Advanced Recovery mode and select Command Prompt.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

The Windows Subsystem for Linus, also known as WSL, is a useful and excellent tool for developers. However, it isn’t without flaws as users can still encounter some errors when using it. One of these errors is the error code WslRegisterDistribution, 0x8007019e,0x8000000d. Although it seems like the error is have something to do with the installation of WSL, it could be a false positive since some users who’ve installed WSL still encountered the same problem. Here’s the context of the error:

“Installing, this may take a few minutes… WslRegisterDistribution failed with error: 0x8007019e/0x8000000d Error: 0x8007019e/0x8000000d The parameter is incorrect. Press any key to continue.”

Error code 0x8007019e or 0x8000000d could be due to the absence of supporting Windows 10 features since the error does not even let one use the WSL-based command line. If you are one of the users facing this problem, then you’ve come to the right place as this post will provide you with a couple of suggestions to fix it. There are two options you can check out to fix the problem, but before you do that, you need to make sure that the Windows Subsystem for Linux feature is enabled. The two options include enabling WSL using the “Turn Windows features on or off” option and using the Windows PowerShell.

Option 1 – Try to enable the WSL using the “Turn Windows features on or off” option

• To get started, search for “Turn Windows Features on or off” in the Start Search and click on the appropriate result to open a dialog box.
• After that, you will see a populated list in the dialog box and from there, look for the “Windows Subsystem for Linux” option.
• Once you find it, select OK. This will search and install the system files needed and ask you to restart your computer.
• Restart your computer. The Linux distro should now work without any trouble.

Option 2 – Try to use Windows PowerShell

The next thing you can do to fix the error code 0x8007019e or 0x8000000d is to use Windows PowerShell.

• Tap the Win + X keys and click on the “Windows PowerShell (Admin)” option to open Windows PowerShell as admin.
• After that, execute this command to enable the Windows Subsystem for Linux feature: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Windows-Subsystem-Linux
• The command you entered will start to search for the required system files and install them.
• If prompted, type “Y” to restart your computer. This should fix the problem.

What is Error 3?

This is a type of Google Chrome update error code. It indicates a failure to communicate with Google update. The error code is displayed in the following format:

‘Update server not available (error: 3)’

Solution

Error Causes

Error 3 may be triggered by several reasons. These include:

• You are running Vista/ 7 and you have configured Google Chrome to run as an administrator
• Google Update is not registered properly
• Registry issues

Further Information and Manual Repair

Here are some of the best and effective DIY methods to resolve error 3 on your PC without any professional help. You don’t need to be a technical whiz to try these methods.

Method 1

If the reason for the error cause is related to Google Chrome configured as administrator on your PC, then simply run it as a normal user. This is a common issue with Google Chrome auto-updating mechanism.

Method 2

If the problem still persists, then it is advisable to try re-installing Google Chrome. To do this, first, uninstall Google Chrome. Go to the start menu, control panel, and then program and features. Choose Add and Remove Programs and uninstall Google Chrome. To activate changes, reboot your system. Now reinstall Google Chrome by downloading it from Google Chrome’s official website.

Method 3

If error 3 is triggered because Google Chrome is not registered properly, then try this method to fix the issue.

1. First, verify that GoogleUpdate.exe exists in the location specified in the Windows Registry Editor. For this, go to the Start Menu and then type Regedit in the search bar.
2. Now click OK. The registry editor will appear. Now in the tree view on the left, navigate to the following directory:
3. HKEY_CLASSES_ROOTCLSID{2F0E2680-9FF5-43C0-B76E-114A56E93598}LocalServer32
4. Make sure the default value corresponds to the location of your GoogleUpdate.exe or GoogleUpdateOnDemand.exe file. Also, verify that these files are located in the given path.
5. For instance, if they are located in different locations, then right-click the default value and select Modify.
6. Enter the correct file path and use double quotation marks for example "C:\Documents and Settings%USERNAME%Local SettingsApplication DataGoogleUpdateGoogleUpdate.exe(or GoogleUpdateOnDemand.exe)"

Method 4

Error 3 may also pop up because of registry issues. These issues occur when the registry gets overloaded with obsolete and unnecessary files like cookies, internet history, bad entries, and junk files. In such an event, it is advisable to download Restoro This is a user-friendly and cutting-edge PC Fixer embedded with a registry cleaner. The registry cleaner removes all the obsolete files instantly and repairs the damaged registry thereby resolving all errors including error 3. Click here to download Restoro and resolve error 3.

Error Code 0x80070490 - What is it?

When downloading a Windows update, it is important to remember that these updates are what keeps your computer safe. Some users have reported seeing error code 0x80070490 when allowing updates for their Windows PC. This error code may appear when the user is trying to connect to the update site for Windows and maybe a result of a corrupted CBS manifest. Having this error code will not only stop the update of the system, but it will also certainly halt any work being done with the computer. Quite a few Windows users have written in complaints about this error while updating from any prior Windows update to Windows 10.

Common symptoms include:

• While a user is performing the updates, the Windows computer will stop running the updates, and it will show the error code 0x80070490.
• Windows updates will not install any new features and will not install security patches.
• The computer will not continue with the Windows update, and it may revert back to the previous state that the computer was in, prior to attempting the updates.

Error Causes

There is not a lot known about what exactly causes the error code 0x80070490, but it is something critical that makes Windows abruptly stop its updates. It could be caused by a simple glitch in the computer system, or it could be caused by a larger problem. One thought is that the CBS (Component-Based Servicing) manifest can be corrupt. Another thought is that the computer's anti-virus software may be interfering with the computer's ability to perform the necessary updates.

Further Information and Manual Repair

There is very little information known about error code 0x80070490 and why it exists, but there are a few methods in which to correct it. Users should be careful when trying to fix this error themselves. If the user feels that the methods are too complicated or they are uncomfortable taking it on themselves, they should contact a Windows repair technician to fix the problem. Not all methods listed will suit the user's needs, but it is dependent upon the problem at hand as to which method will be the best fit to fix the error code. If these steps are taken and the error is not corrected, it is vital to contact the Windows repair technician.

Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

• You will need to open the Registry Editor. Do this by pressing the Windows Key and R, then typing in “Regedit”. After this is typed in, press Enter or click the OK button to start the registry editor.
• When this starts, you will need to navigate all the way to the following key on the left pane:
• HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore After this, find the key that is similar to this: S-1-5-21-1505978256-3813739684-4272618129-1016
• NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
• Select all the keys that look like this, and then delete them. After these keys are deleted, close the Registry Editor and restart the computer.

Method Three: Check to see if BITS, MSI Installer, Cryptographic, and Windows Update Services are running

Press the Windows key and R. Then, type in services.msc. After the Services window starts up, find the following services:  BITS, MSI Installer, Cryptographic, and Windows Update Services. When these services are found, make sure that they are up and running. If one or more of these services is not running, make sure that they are started. To do this, select the service and then click on Start the Service.

Method Four: Windows Update Troubleshooting

Press the Windows key plus W and then type in “troubleshooting”.  Select Troubleshooting. On the top left corner, select View All. Click on Windows Update troubleshooter. After this, follow the on-screen instructions in order to run the troubleshooter. After the troubleshooter has run, the issue should be fixed.

There are times when an IT admin has to set up multiple IP addresses to the same network adapter. Setting up multiple IP addresses in scenarios like hosting various SSL sites, speed up traffic exchanges can help in avoiding being blacklisted in the SPAM filters, and so on. So in this post, you will be guided on how exactly you can assign multiple IP addresses to the network adapter in your Windows 10 computer. There are several ways to assign multiple IP addresses in a network adapter. You can do it using the Network Adapter settings or using the Netsh utility, as well as the Windows PowerShell utility. To get started, refer to each one of the options provided below.

Option 1 – Assign multiple IP addresses via Network Adapter settings

• Go to Settings first and from there, select Network & Internet, and then click on the Change adapter options. This will show you a list of both the physical and virtual network adapters in your computer.
• Next, double click on the Ethernet adapter where you want to assign the multiple IP addresses and then click on the Properties button.
• After that, you should see the Ethernet properties where you have to select the “TCP/IPv4” or “TCP/IPv6”.
• Once done, click on the Properties button and then select the “Use the following IP address” option under the General tab.
• Now you have to add an IP address, subnet, and default gateway to the network adapter and then click on the Advanced button.
• This will open the Advanced TCP/IP settings where you have to click on the Add button so you can add an IP address. From here, you can keep adding multiple IP addresses to the network adapter. You also have the option to add multiple gateways or DNS IP addresses.
• Once done, if you execute the “ipconfig” command, you should see all the secondary IP addresses listed.

Option 2 – Assign multiple IP addresses using the Netsh command

Another way to assign multiple IP addresses to your network adapter is via the Netsh command.

• In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” to open it with admin privileges.
• If a User Account Control or UAC prompt pops up, just click on Yes.
• After that, run this command: Netsh int ipv4 add address name="Local Area Connection" 192.168.100.100 255.255.255.0 SkipAsSource=True

Note: You have the option to set “SkepAsSource” since it depends on your needs using the Netsh command. When it is configured as true, the IP address won’t be used by the OS for outbound connections.

Option 3 – Assign multiple IP addresses via Windows PowerShell

• Tap the Win + X key combination and click on the “Windows PowerShell (Admin)” option.
• After opening Windows PowerShell as admin, use the NetIPAddress command so you can add more IP addresses. Execute this command: Get-NetIPAddress | ft IPAddress, InterfaceAlias, SkipAsSource
• Next, assign an IP address to a network adapter by executing this command: New-NetIPAddress –IPAddress 192.168.100.100 –PrefixLength 24 –InterfaceAlias “vEthernet” –SkipAsSource $True
• Now to modify the “SkipAsSource” parameter, use this command: Get-NetIPAddress 192.168.100.100 | Set-NetIPAddress -SkipAsSource $False

Error Code 0xc004f050 – What is it?

Error code 0xc004f050 refers to a problem with activating the Windows key. The problem appears when you try to activate a copy of Windows by using Windows Activation wizard. This happens when the system becomes unstable and critical system files start missing. Though Windows 10 is a free upgrade for Windows 7/Windows 8/Windows 8.1 users, the activation error is still an issue. If you already had Windows 7/Windows 8/Windows 8.1 activated and did an upgrade successfully, then there should be no problem. This Problem Occurs only when you do a clean install.

Symptoms

When you try to activate a copy of Windows Vista or Windows 7 by using the Windows Activation wizard, you receive an error similar to the one below:

An error has occurred Code: 0xC004F050 Description: The Software Licensing Service reported that the product key is invalid

Solution

Error Causes

• This causes due to an invalid product key.
• This problem may occur if the license validity interval has expired, or if the license is not signed correctly.
• Error Code 0xc004f050 occurs when the system becomes unstable and critical system files start missing.
• Improper way of installing, deletion of some very important system files, misconfigured system files, etc. may also cause this error.
• When you do a clean install, it wipes everything from the Primary Drive and after the install, windows can't find the Hardware ID which is used to verify your license.
• For Windows 7, Windows Server 2008, and Windows Vista-based computers, this error may occur if you have entered the key for a beta version of the operating system while using the released version of the operating system.

Further Information and Manual Repair

This error is not something that can be fixed in seconds but will require some time and technical knowledge.

Method 1:

Re-insert the product key by using the Change Product Key tool:

1. Click Start, click Computer, and then click System properties on the toolbar.
2. In the Windows activation section, click Change product key.
3. If you are prompted for an administrator password, type the password or click Continue.
4. In the Product key box, type the product key, and then click Next.
5. Follow the steps in the Windows Activation Wizard to complete the activation process.

Method 2:

Activate Windows by using the automated telephone system:

1. Click Start, and then click Computer.
2. Click System properties on the toolbar, and then click Click here to activate Windows now in the Windows activation
3. If you are prompted for an administrative password, type it and click Continue.
4. Click Show me other ways to Activate.
5. Click Use the automated phone system and follow the instructions.

Method 3:

1. Clean install Windows 7/Windows 8/Windows 8.1 using the installation disk and activate your copy.
2. Now, download all the updates to see the Windows 10 Upgrade notification or download Windows Media Creation Tool and use the option Upgrade this PC to get Windows 10 right away.
3. Once the upgrade is done, check the Activation Status. It will be fully activated as it should be. The Error code 0xc004f050 should not appear anymore.

If you want to get rid of the old Windows installation folder, then use the Windows Media Creation Tool to create a Flash Drive. Clean Install Windows 10. Now, every time when it asks for a product key, skip it. After installation is complete, Windows will automatically identify and activate your Copy. NOTE: Clean Install will make Sure you cannot roll back to your previous Windows 7 or Windows 8. So do it only if you are confident of using Windows 10 from here on. To verify the Windows activation status, follow these steps:

• Click the Start button, and then click Computer.
• Click System properties on the toolbar, and then view the activation status in the Windows activation section.

A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue. When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:

“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error” Or: “Windows failed to install the update with error 0x800F0922”

This issue might be caused by two possible reasons such as:

1. VPN issues
2. Not enough space on the System Reserved partition

To resolve the problem, here are some tips that might help:

Option 1 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 2 – Try to free up space in the System Reserved partition

The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.