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How to Obliterate PyLocky Ransomware

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe

SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9

Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

  • HKEY_CURRENT_USERControl PanelDesktop
  • HKEY_USERS.DEFAULTControl PanelDesktop
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised:

All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256.

Your information is not lost. But Encrypted.

In order for you to restore your files, you have to purchase a Decrypter.

Follow these steps to restore your files.

1* Download the Tor Browser. ( Just type in google “Download Tor“

2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php

3* Purchase the Decryptor to restore your files.

It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free.

Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely.

Your unique ID :

CAUTION:

Please do not try to modify or delete any encrypted file as it will be hard to restore it.

SUPPORT:

You can contact support to help decrypt your files for you.

Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them.

To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

  • Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
  • Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
  • Step 3: After that, close the Task Manager.
  • Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
  • Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
  • Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
  • Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP%

%WINDIR%System32Tasks

%APPDATA%MicrosoftWindowsTemplates

%USERPROFILE%Downloads

%USERPROFILE%Desktop

  • Step 8: Close the File Explorer.
  • Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
  • Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop

HKEY_USERS.DEFAULTControl PanelDesktop

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

  • Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
  • Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies

Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot.

To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

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Error 404 - What is it?

Error 404 is a HTTP status code. You may come across the error code 404 while browsing online. The message indicates the web page you are trying to log on to couldn’t be found on the server. This error code is frequently customized by individual websites. Most of the time it is displayed by:
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Further Information and Manual Repair

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Method 1

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Method 2

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Method 3

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Method 4

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Method 5

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Option 2 – Try to change the Power Options

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Option 3 – Try to run the Power troubleshooter

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Option 4 – Try to run the Power Efficiency Diagnostics Report

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Option 5 – Try to uninstall or reinstall the Battery driver

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Option 1 – Try to set an entry option value in BCD

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Option 2 – Try to specify the BCD file

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Option 1 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.
  • Tap the Win + R keys to open the Run dialog box.
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Option 2 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 3 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try removing a value from the Windows Registry

If running the Windows Update troubleshooter didn’t help and you receive a message instead saying, “Service Registration is Missing or Corrupt”, you can try to remove a value from the Windows Registry.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Windows Registry.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsSelfHostApplicability
  • From this path, look for a value named “ThresholdOptedIn” and if you find it, delete it.
  • Exit the Registry Editor and see if you can now enable the Windows Update service.
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How to Fix Bttray.exe Application Error

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:
  • “BTTray.exe can’t initialize (0xc0150004).”
  • “BTTray.exe – System Error”
Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Restoro box imageError Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:
  • Bttray.exe application is damaged
  • Bttray.exe is accidentally removed from your PC
  • The Bluetooth software or driver becomes problematic.
  • Some modules that run by the process are corrupt
  • Malware infection
  • Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!
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Reversing Mouse & Touchpad scrolling direction
As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID
Step 8: From this folder, you have to start matching the values in the first part of the value you’ve taken note of. Step 9: Open the folder which has the same value and repeat this for the second part of the value. Step 10: Afterwards, click on the Device Parameters and look for a property named “FlipFlopWheel” and invert its value from 0 to 1 or 1 to 0 to reverse the scrolling direction. And then restart your PC to apply the changes made. After you restart your PC, you should see the changes in the scrolling direction of your mouse. Note that you can change the value back to its original value or just use the registry backup to undo the changes you’ve made.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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