Hive ransomware on Exchange servers

Hive ransomware has been targeting Microsoft exchange servers lately vulnerable to ProxyShell security issues in order to deploy various backdoors. Once the backdoor has been placed various attacks can be performed including but not limited to network reconnaissance, stealing admin accounts, taking valuable data, and even installing and deploying file-encrypting algorithms.

hive ransomware

ProxyShell wide abuse

ProxyShell is a set of three vulnerabilities in the Microsoft Exchange Server that allows remote code execution without authentication on vulnerable deployments. The flaw has been used in past by various ransomware like Conti, BlackByte, Babuk, Cuba, and LockFile.

Security vulnerabilities have been reported to be fully patched on May 2021 but how Hive was able to still be successful in exploiting PowerShell and infiltrating into the system there seems to be still some unpatched and open issues.

Hive

Hive has gone a long way since it was first observed in the wild back in June 2021, having a successful start that prompted the FBI to release a dedicated report on its tactics and indicators of compromise.

In October 2021, the Hive gang added Linux and FreeBSD variants, and in December it became one of the most active ransomware operations in attack frequency.

Last month, researchers at Sentinel Labs reported on a new payload-hiding obfuscation method employed by Hive, which indicates active development.

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Razer Huntsman V2 mechanical keyboard
Razer huntsmanWhen it comes to computer peripherals first thing that comes to people's minds is probably Mouse and Keyboard. Also when discussing peripherals brands, Razer is not a stranger and over the years it has built its name and cult following. Razer’s mechanical keyboards have been always in the upper field of quality and trust from users and Huntsman is no different.

Tech specifics of Huntsman keyboard

  1. Mechanical optical switches Razer has introduced their new optical technology switch with this keyboard. These switches are faster and more accurate than typical mechanical switches and if tests are to be believed this is the fastest keyboard currently on the market.
  2. Multi-functional digital dial A multi-function digital dial with three tactile media keys gives you instant access to everything from brightness to volume in seconds. All programmable and customizable through Synapse 3, so you can set your preferred configurations right at your fingertips.
  3. 10-key rollover Anti-ghosting technology that enables 10-key simultaneous presses at the same time
  4. 4-side underglow with Razer chroma Go crazy and personalize lighting effects any way you want with a full 4-side underglow and 38 customization zones. Powered by Razer Chroma

Feel and noise

In the department of noise, well it is the mechanical keyboard so naturally, it will be louder than membrane ones but in terms of comparing it to other mechanical keyboards it is within the same noise range, maybe just a tiny bit silenced. The keyboard comes with 2 different types of switches, purple clicky ones that are louder and have that *click* sound for sound feedback, and red ones, that are not equipped with clicky sound but are linear providing slightly faster performance. If you choose the Huntsman elite model of the keyboard it will come with a nice hand resting mat that is very comfortable and feels right. Using a keyboard feels like using a Razer keyboard, it is responsive and gives that superior mechanical feeling.

Conclusion

Razer Huntsman mechanical keyboard is not the cheapest nor the best on the market but it is the fastest one out. It is in the top tier of keyboards and worth the investment.
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Fix DRIVER_VERIFIER_DMA_VIOLATION Error
In case you don’t know, Driver Verifier is a built-in utility in the Windows 10 operating system. It is the one that ensures the integrity of all the drivers in the system. It can detect any suspicious behaviors of the drivers and if it finds the driver signature of some suspicious activity during runtime, it stops the suspected action by triggering a BSOD or Blue Screen of Death error and one of these Stop errors is the DRIVER_VERIFIER_DMA_VIOLATION error. When you encounter such an error, you will see the following message on your screen:
“Your PC ran into a problem that it couldn’t handle, and now it needs to restart. If you’d like to know more, you can search online later for this error: DRIVER_VERIFIER_DMA_VIOLATION”
There are several ways you can fix this error. You can try to disable the Driver Verifier or run the Hardware troubleshooter. You could also try to update, roll back or uninstall the drivers on your computer. For more details, refer to each one of the options provided below.

Option 1 – Try to disable the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_VERIFIER_DMA_VIOLATION. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Note: You could also run the Hardware and Devices troubleshooter as it could also help in fixing the DRIVER_VERIFIER_DMA_VIOLATION error.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.
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How to remove MyWebFace

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.
Files: %PROGRAMFILES%\MyWebFace_5aEI\Installr.binaEZSETP.dll %PROGRAMFILES%\MyWebFace_5aEI\Installr.bin\NP5aEISb.dll Search and Delete: 5aauxstb.dll 5abar.dll 5abarsvc.exe 5abrmon.exe 5abrstub.dll 5adatact.dll 5adlghk.dll 5adyn.dll 5afeedmg.dll 5ahighin.exe 5ahkstub.dll 5ahtmlmu.dll 5ahttpct.dll 5aidle.dll 5aieovr.dll 5aimpipe.exe 5amedint.exe 5amlbtn.dll 5amsg.dll 5aPlugin.dll 5aradio.dll 5aregfft.dll 5areghk.dll 5aregiet.dll 5ascript.dll 5askin.dll 5asknlcr.dll 5askplay.exe 5aSrcAs.dll 5aSrchMn.exe 5atpinst.dll 5auabtn.dll CREXT.DLL CrExtP5a.exe NP5aStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL Folders: C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensionsaffxtbr@MyWebFace_5a.com C:\Documents and Settings\username\Application Data\MyWebFace_5a C:\Program Files\MyWebFace_5a Registry: Key HKLM\SOFTWARE\MyWebFace_5a Key HKLM\SOFTWARE\MozillaPlugins\@MyWebFace_5a.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebFace_5abar Uninstall Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\b1df253a-9e7a-480d-b6a5-7a435b520dbb Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\14d02517-c8be-4735-a344-3c8366c77aa0 Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncher Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ScriptButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SettingsPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.RadioSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.Radio Key HKLM\SOFTWARE\Classes\MyWebFace_5a.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.MultipleButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLPanel Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLMenu Key HKLM\SOFTWARE\Classes\MyWebFace_5a.FeedManager Key HKLM\SOFTWARE\Classes\MyWebFace_5a.DynamicBarButton Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace_5a Browser Plugin Loader Data: 5aPlugin.dll Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Search Scope Monitor Data: 5abrmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Data: MyWebFace.dll
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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A Quick Guide to Fixing Error Code 17

Error Code 17 - What is it?

Code 17 is a typical Spotify error code. Spotify is a music streaming service. Through this software, PC users can browse songs and search by artist, album, and playlist. Simply put, it is an audio player available for BlackBerry, iOS, and Microsoft Windows desktop. You may experience error code 17 if the process fails when downloading Spotify from the internet. The error message is displayed in any one of the following formats:
Error 17: Spotify has encountered a problem and needs to close. We are sorry for the inconvenience. Spotify could not be started (Error code 17)
Some of the symptoms of this error code are program crash, slow Windows performance, and periodic system freeze.

Solution

Restoro box imageError Causes

Error 17 may be triggered by several reasons such as:
  • Viral infection
  • Incomplete installation of Spotify software
  • Corrupt download
  • Registry corruption
  • Windows Installer service terminated
To use the audio player Spotify successfully on your PC, it is advisable to fix error 17 right away on your system. Delay may cause inconvenience and limit your access to your desired program.

Further Information and Manual Repair

To repair this error code on your PC, you don’t have to hire a professional or be a technical whiz yourself. The good news is that this error is quite easy to fix. You don’t need to be technically sound to resolve it. Here are some proven methods for you to fix error code 17 on your system. So let’s get started:

Method 1 - Make sure that the Windows Installer is running

Sometimes Spotify error 17 may occur if the Windows Installer service is terminated. Therefore before you download, make sure the Windows Installer is running. This is a good way to ensure the error code 17 messages don’t pop up on your PC again. For this here’s what you need to do, first quit all programs. Now go to the start menu and in the search box type RUN, and press enter. In the Open Box, type msiexec /unregister and then press OK to confirm. After that, perform the same steps again, and now in the Open Box type msiexec /regserver and press OK to save. Reboot your PC and try downloading Spotify again. If the program successfully downloads on your system, then this means error 17 is resolved. However, if the error code still persists, then try other methods given below.

Method 2 - Use System Restore to Undo Recent Changes

Another reason for the cause of error 17 is the improper or incomplete installation of Spotify. Improper installations can configure settings and also leave bad entries in the registries. To resolve, use System Restore utility built-in Windows. By using this system tool, you can undo recent changes and resume your computer to its previous condition as it was before the proper installation was attempted. To do this, go to the start menu, then in the search box type System Restore and press enter. Go to System Restore and choose a restore point. Once you’ve selected the point, reboot your PC to activate changes.

Method 3 - Remove Viruses

Viruses can enter and damage your PC if you download software programs from unknown websites. These not only damage your PC but also hinder your ability to install desired programs successfully in this case audio player Spotify. In such an event, simply use an antivirus to remove all viruses infecting your system. After they are removed, make sure you download and install Spotify software from a trusted website.

Method 4 - Repair the Registry

Another cause of error 17 is registry corruption. This occurs due to bad entries, invalid and junk files saved in the registry. To fix the corrupt registry simply download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. This software is compatible with all Windows versions. The registry cleaner detects all registry issues, removes all file corrupting the registry, and cleans it immediately in just a few clicks. Click here to download Restoro on your PC and resolve Error 17.
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Perform System Restore when Windows won’t boot
System restore is usually the go-to tool when something goes bad in Windows, we fire it up and roll back Windows in the state when everything was working fine. But what if Windows does not want to boot? Can we use system restore in that case? The answer to that question would be yes, yes we can.
  1. Boot interrupt Windows 10 by starting your PC and as soon as you see the Windows logo; press and hold the power button to force a shutdown.
  2. Repeat this 2-4 times and Windows will open up the Advanced Startup Options menu for you.
  3. At the Advanced Startup Options screen, select Advanced Options.
  4. Select Troubleshoot.
  5. Under the Advanced options screen, select System Restore.
or if you prefer, use Windows USB installation.
  1. Boot the faulty PC using the Windows 10 installation media.
  2. The Windows Setup dialog box will appear.
  3. Set the Time and currency format, Keyboard or input method, and the language to install.
  4. Click Next.
  5. Click on Repair your computer from the lower-left corner.
  6. From the Choose an option screen, click on Troubleshoot.
  7. Click Advanced Options in the Troubleshoot screen.
  8. In the Advanced Options screen, click System Restore.
  9. Windows will take some time to prepare System Restore. It may even restart your computer or device.
  10. When System Restore is ready, you will be prompted to choose a user account to continue.
  11. Select an account that is set as administrator on your Windows 10 computer or device.
  12. At the next screen, change the keyboard layout if you want and then input the password for that account.
  13. Click the Continue button.
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Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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Guide for Removing SysPlayer from Windows

SysPlayer is a potentially unwanted ad-supported media application from Goobzo.com. It can display targeted ads, hijack browser search results, and can display pop-up ads. This player gathers information about your visited websites, the number of clicks on each website, and cookie information containing sensitive data, that it occasionally sends back to the server.

Multiple Anti-virus programs detect SysPlayer as malicious or potentially unwanted as of the time of publication of this video. It has been associated in bundles with iWebar, which is also flagged by many AVs.

From the publisher:

SysPlayer is an extremely lightweight free Media Player with built-in codecs, which supports the most popular video and audio formats, as well as DVD, audio CD, Webcams, and other devices. It lets you play your video files, and watch images.

About Potentially Unwanted Applications

People have experienced it – you download and install a piece of free software, next you see some unwanted programs on your computer system, find a strange toolbar on your web browser, or find your default search engine has been changed. You did not set them up, so how did they appear? A Potentially Unwanted Program, also known as PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These types of programs are almost always bundled up with free software which you download via the internet or may also be bundled inside the custom installers of many download sites. Despite being considered very destructive, PUPs aren’t necessarily computer viruses or malware The main reason for this is the fact that the majority of PUPs get into users’ PC’s not because they exploit security weaknesses, for example, but because the users give consent to download and install it – unknowingly in general. On the other hand, there is no doubt that PUPs are still bad news for PC users as they can be incredibly dangerous to the computer in many ways.

What do PUPs do on your computer, really?

Unwanted programs can be found in many forms. More often, they can be found in adware bundlers which are known to use aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which possesses its own EULA policy. Total System Care entirely eliminates this threat and protects your computer against unwanted programs or malware infection. PUPs that come as browser add-ons and toolbars are readily recognizable. They’ll modify web browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and can ruin your system also. They may look innocent but PUPs are usually spyware. They could include things like information gathering code which could gather and send your private information to organizations. Even if the PUPs really aren’t inherently malicious, these programs still do practically nothing good on your computer – they’ll take valuable system resources, slow down your computer, weaken your computer security, and make your system more vulnerable to trojans.

Protect yourself from PUPs

• Read the terms and conditions so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Pick the “custom” install whenever installing a software program. Particularly, pay attention to those tiny boxes that have been checked by default, where you might ‘agree’ to receive advertising or install software bundlers. • Have a top-notch anti-virus program like Total System Care which will protect your personal machine from PUPs. Once you install this software, protection from viruses and PUPs is already switched on. • Avoid installing a freeware program you will not use. Prior to adding a toolbar or browser extension, think of whether it is really needed. • Always download programs from the original website. The majority of PUPs find their way to your computer system is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Any Anti-virus?

Practically all malware is bad, but certain kinds of malicious software do a lot more damage to your computer or laptop than others. Some malware variants modify web browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and therefore not able to download or install the necessary security software to eliminate the malware. If you are reading this article, you probably have got affected by malware that stops you from installing security software such as Safebytes Anti-Malware. Even though this sort of issue will be harder to get around, there are some steps you can take.

Eliminate viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” in which just the bare minimum required applications and services are loaded. If the malware is obstructing access to the internet and affecting your computer, launching it in Safe Mode allows you to download anti-virus and run a diagnostic scan while limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. At this point, you are able to run the antivirus scan to get rid of computer viruses and malware without hindrance from another application.

Use an alternate web browser to download an anti-malware program

Some malware only targets certain internet browsers. If this is your case, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB thumb drive. Follow these steps to employ a USB drive to clean your corrupted system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Pick thumb drive as the location when the wizard asks you exactly where you would like to install the software. Follow the activation instructions. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full computer scan and remove malware automatically.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your computer system, there are many brands and applications for you to consider. A few of them do a good job in eliminating threats while many will harm your computer themselves. It is important to opt for a company that creates industry-best antimalware and has achieved a reputation as reliable. When considering trustworthy applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the everyday computer end user in safeguarding their PC from malicious threats. Once you have installed this software program, SafeBytes superior protection system will make sure that absolutely no viruses or malicious software can seep through your PC. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. The following are some of the great features included in the product. World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep within your computer. Active Protection: SafeBytes gives real-time active supervision and protection from all of known viruses and malware. They’re extremely effective in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Quick Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, provides extremely fast scanning which will quickly target any active online threat. Web Protection: SafeBytes checks and provides a unique safety ranking to every single site you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight Utility: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Premium Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SysPlayer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SysPlayer

Files: Search and Delete: SysPlayer.lnk Search and Delete: sysp.exe Search and Delete: AccDownload.dll Search and Delete: SysPlayer.lnk Search and Delete: SysPlayerMenu.dll Search and Delete: SysPlayerMenu64.dll Search and Delete: imageformatsqjpeg4.dll Search and Delete: libvlc.dll Search and Delete: libvlccore.dll Search and Delete: msvcp100.dll Search and Delete: msvcr100.dll Search and Delete: QtCore4.dll Search and Delete: QtGui4.dll Search and Delete: QtNetwork4.dll Search and Delete: QtSql4.dll Search and Delete: QtXml4.dll Search and Delete: sqldriversqsqlite4.dll Search and Delete: SysPlayer.exe Search and Delete: uninstall.exe Search and Delete: Updater.exe Search and Delete: SPMupdate1.job Search and Delete: SysPlayerUpd.job Registry: Key HKCUSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.false Key HKCUSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8 Key HKLMSOFTWARESysPlayer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallSysPlayer Key HKLMSOFTWAREClassesSysPlayerFile Key HKLMSOFTWAREClassesFoldershellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesDirectoryshellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesAppIDSysMenu.DLL Key HKLMSOFTWAREClasses*shellexContextMenuHandlersSysPlayerMenuExt
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Start Search is not displaying results
If you have just installed the latest Cumulative Update on your Windows 10 computer and you find that since then, the Windows 10 Start Search is not displaying any results when you try to use it to search for something in your computer, then this post might help as it will give you some suggestions to fix the problem. This problem might be caused by some bugs brought in by the new cumulative update you’ve installed. It is also possible that Cortana is having some issues or that the Windows Search service hasn’t been initialized. Whatever the cause is, here are some suggestions you need to follow to fix this issue. You can try running the Search and Indexing troubleshooter or configure the
  1. Run Search and Indexing Troubleshooter
  2. Configure the Windows Firewall
  3. Reinstall Cortana.

Option 1 – Try to run the Search and Indexing troubleshooter

The first thing you can do is to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 4 – Try to configure the Windows Firewall

  • Tap the Win + Fn + Shift (Pause) keys to open Control Panel.
  • From there, open the Windows Defender Firewall applet and click on the Advanced Settings to open the Windows Firewall with the Advanced Security panel.
  • Next, click on the Outbound Rules section and look for Cortana and then double click on it to open its Properties.
  • After that, make sure that the “Allow the connection” is selected although this is the default working setting.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Taskbar and select the Task Manager.
  • Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
  • Click on OK to open the PowerShell console.
  • After that, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if the Windows Start Search is now working.
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Airplane Mode turns on by itself in Windows
As you know, Airplane mode is the one that gets devices in such a state where all the wireless connections are turned off. However, recently, there are some reports from users claiming that the Airplane Mode turns on by itself in their Windows 10 computers. This kind of problem could be due to an error with the Network driver, third-party applications, and many other factors. Other users also reported that the Airplane Mode automatically flickers, while some stated that they aren’t able to toggle the option for Airplane mode. There are several options you can try to resolve this problem. You can try to configure the Power Management settings for the driver or run the Network troubleshooter. You could also roll back, reinstall or update the Network driver, as well as troubleshoot the problem in a Clean Boot State. For more details, follow each one of the given options below.

Option 1 – Try configuring the Power Management settings for the driver

The first thing you can do to fix the problem is to try configuring the Power Management settings for the driver. How? Refer to these steps:
  • Tap the Win + X keys to open the WinX menu and from there, select the Device Manager to open it.
  • Next, expand the Network adapters and select the entry for your Wi-Fi hardware.
  • After that, right-click on it and select Properties.
  • From there, go to the Power Management tab and uncheck the “Allow the computer to turn off this device to save power” option.
  • Once done, restart your computer and see if it has fixed the problem.

Option 2 – Try to run the Network troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 4 – Try to reset the Network Adapter

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try putting your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are causing the Airplane Mode to behave in a strange way. So, to isolate this possibility, you need to boot your computer in a Clean Boot State be using these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to observe if the Airplane mode is now back to normal or not.
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