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RealOnlineRadio removal Guide

RealOnlineRadio is a Browser Extension for Google Chrome. This extension offers users the ability to listen to radio stations across the web.
From the Author: Real Online Radio is different, as it is a simple radio aggregator. This means Real Online Radio puts together thousands of independent radio stations from all parts of the world in a browser extension that is free and easy to use. It is made for people, who want to have control over their radio streaming. With our simple radio widget, you can get an overview of thousands of radio stations both from your hometown and from the rest of the world. With Real Online Radio, you can listen to your favorite radio station or get an impression of all styles and sorts of music – without being guided in a specific direction by anybody – or anything (such as those radio bots). Real Online Radio returns the control to you, to discover exactly the kind of music that you love.

While this may look useful, this extension changed your default search engine and hijacks your home page. While this extension is active, all your searches are redirected through fileupsticks.com, where a database of your search queries is kept to better server ads that are later delivered through the Yahoo search engine.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a type of malware that changes internet browser configurations without the user’s knowledge or approval. These kinds of hijacks happen to be rising at an astonishing rate across the world, and they can be truly nefarious and sometimes harmful too. Nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Even though it might appear naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Browser hijackers can also allow other vicious programs without your knowledge to further damage your PC.

Signs of browser hijacker malware

Below are some signs and symptoms that indicate your internet browser has been hijacked: your browser’s home page has been reset to some mysterious site; you find redirected to websites you never intended to visit; the default web browser settings are changed and/or your default search engine is altered; you find multiple toolbars on the browser; you’ll find random pop-ups start showing regularly; your internet browser starts running sluggishly or displays frequent glitches; you can’t visit certain sites such as homepages of antivirus software.

How it infects the computer

Browser hijackers can get into a computer by some means or other, including via file sharing, downloads, and e-mail as well. They may also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. An example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are continually changing.

The presence of any browser hijacker malware on your system can substantially diminish the web browsing experience, record your online activities that lead to serious privacy concerns, develop system stability issues and finally cause your PC to slow down or to a nearly unusable condition.

Browser Hijacker Malware – Removal

The one thing you could try to eliminate a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It might or might not be there. If it is, try and uninstall it. However, the majority of hijacking codes are certainly not very easy to get rid of manually, as they go deeper into the operating system. Also, browser hijackers can modify the Computer registry so it could be very tough to restore all the values manually, particularly if you are not a tech-savvy person.

You can go for automatic browser hijacker removal by just installing and running a reliable anti-malware application. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time PC protection against all types of malware.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Practically all malware is detrimental and the level of the damage will differ greatly in accordance with the type of infection. Certain malware goes to great lengths to stop you from installing anything on your computer, especially anti-virus software programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are some actions you can take to get around this problem.

Install anti-malware in Safe Mode with Networking

If the virus is set to load automatically when Microsoft Windows starts, stepping into safe mode could very well block the attempt. Only the bare minimum required applications and services are loaded when you start your personal computer into Safe Mode. You need to do the following to get rid of malware in Safe mode.

1) After switching on the computer, hit the F8 key before the Windows splash screen begins to load. This will conjure up the “Advanced Boot Options” menu.
2) Choose Safe Mode with Networking with arrow keys and press Enter.
3) As soon as this mode loads, you will have the internet. Now, obtain the malware removal software you need by utilizing the web browser. To install the application, follow the directions in the installation wizard.
4) Immediately after installation, run a complete scan and allow the software to delete the threats it detects.

Download the security program using an alternate web browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. If you’re not able to download the security application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from the Thumb drive

To successfully get rid of the malware, you have to approach the issue of installing an anti-virus software program on the infected computer system from a different perspective. Adopt these measures to run the antivirus on the affected computer system.
1) Download the anti-malware software on a virus-free computer.
2) Put the USB drive into the clean computer.
3) Double-click the executable file to open the installation wizard.
4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation.
5) Transfer the flash drive from the clean PC to the infected computer.
6) Double click the Safebytes Anti-malware icon on the USB drive to run the software.
7) Hit the “Scan Now” button to start the virus scan.

Overview of SafeBytes Anti-Malware

These days, anti-malware software can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the right one amongst countless malware protection application that’s available out there? As you may be aware, there are several anti-malware companies and products for you to consider. Some are really worth your money, but most aren’t. When searching for an anti-malware program, choose one that gives dependable, efficient, and total protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of excellent service, and customers seem to be happy with it.

SafeBytes anti-malware is a trustworthy tool that not only protects your computer completely but is also extremely user-friendly for people of all ability levels. With its outstanding protection system, this tool will instantly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware.

There are many great features you’ll get with this security product. Listed here are some of the great ones:

Real-time Active Protection: Malware programs trying to enter the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will always keep track of your computer for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat situation.

Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is made to find and remove threats that are concealed deep in your computer’s operating system.

Safe Web Browsing: Safebytes assigns all websites a unique safety rating that helps you to have an idea of whether the webpage you are about to visit is safe to view or known to be a phishing site.

Low CPU/Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency.

Fantastic Tech Support: You will get 24/7 technical assistance to quickly resolve any concern with your security application.

SafeBytes has put together a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware issues will become a thing of the past when you put this tool to use. If you want sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you would like to carry out the removal of RealOnlineRadio manually instead of utilizing an automated software tool, you may follow these steps: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser plugins, you can actually get rid of it via your browser’s extension manager. You will probably also want to reset your internet browser.

Finally, check your hard drive for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, this is often a tricky task and only computer professionals could perform it safely. In addition, some malicious programs have the capability to defend against its removal. Doing this in Safe Mode is recommended.

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Mobile Hotspot does not show up or detected
As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

  • First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
  • From there, click on the Edit button located under the Network name, Network password, and Network band.
  • After that, set the Network band to be at 2.4 GHz and then click on the Save button.
  • Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
  • Restart your PC and see if it helped in fixing the issue with the mobile hotspot.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
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Enable or Disable Windows 10 Boot Log
Booting the Windows computer system includes loading it from the various boot devices such as drivers, network as well as USB drives when the computer is turned on. The instant the startup sequence is done loading the operating system the system hardware will be ready to perform some complex operations – in this process, the Boot Log in Windows 10 is a record that maintains the list of success or failure of many pieces of Windows 10 system during the booting process. In other words, the Boot Log is the one that keeps a record of all that has happened while loading from the computer storage system to the memory during the boot process. It is available for several devices like network, hardware devices, and the operating system which assist in detecting issues during the boot process and other issues with regards to troubleshooting. Through Boot Log, you’ll know which drivers were unloaded and loaded from the start of the system during the boot process. You have the option to either disable or enable this feature on your Windows 10 PC. Named as “ntbtlog.txt”, the log file lists all the successfully loaded processes and the unsuccessful ones during the boot process. It is saved to the drive C:Windowsntbtlog.txt. As mentioned, you can enable or disable this feature in two ways – the first one is by using the System Configuration or MSConfig while the second one is using the Command Prompt. In this post, we’ll show you how you can enable or disable Boot Log in Windows 10 either way.

Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
  • Then click on OK to save the changes made.
  • Next, click on the Restart button in the prompt window to get started with the Boot Log process.
  • After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.
Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below. Disable Boot Log:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
  • Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:
  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • After opening Command Prompt, type in “bcdedit” and tap Enter.
Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.
  • To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
  • Next, type in the following command with the operating system identifier to enable the boot log.
bcdedit /set {identifier} bootlog Yes
Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance: In this example, the identifier was replaced with the actual operating system identifier as current.
bcdedit /set {current} bootlog Yes
  • Afterward, restart the system to start the Boot log process.
  • After the restart, go to C:Windowsntbtlog.txt to open the boot log.
Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do. Disable Boot Log:
  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.
bcdedit/ set {identifier} bootlog No
Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance: In this example, the {identifier} was replaced with the actual operating system identifier as {current}.
bcdedit /set {current} bootlog No
  • Now close the Command Prompt.
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A Guide to Fixing 0x80042109 Error Code

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Restoro box imageError Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:
  • Corrupt emails and PST files
  • Incorrect Outlook account settings
  • Unavailability of the mail server
  • Incomplete Outlook installation
  • Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:
  1. Click Tools, select Account Settings, and then POP 3 account and click change.
  2. Now check your name field and email address.
  3. Check the incoming and outgoing mail server fields and make sure that it is correct.
  4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
  5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
  6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!
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Hot to get rid of DiscoverAncestry from your PC

DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names. When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

While active, DiscoverAncestry logs user browsing information, recording clicked links, visited websites and viewed products. This information is later used to better target personal ads. Browsing the internet with this extension active will result in injection of additional ads, sponsored content and even pop-up ads throughout the browsing sessions.

DiscoverAncestry is usually found bundled with other potentially unwanted software, this combined alongside its aggressive ad injection is why DiscoverAncestry has been marked as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant risks that target web browsers. It’s a type of malware program that redirects web browser requests to other suspicious websites. Basically, most browser hijackers are made for advertising or marketing purposes. It redirects you to the sponsored websites and inserts adverts on your internet browser which helps its developer generate income. It might seem naive, but the majority of such websites aren’t legitimate and can pose a significant risk to your on-line safety. In a much worst case, your internet browser could be hi-jacked to download malware that will do a lot of damage to your computer.

Browser hijacking signs and symptoms

There are several symptoms that could indicate a browser hijacking: 1. your homepage is reset to some unknown site 2. bookmark and the new tab are also changed 3. default online search engine is modified 4. you’re getting browser toolbars you haven’t witnessed before 5. you will find random pop-ups start showing regularly 6. your internet browser has instability issues or exhibits frequent errors 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email also. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to give them extra features. A browser hijacker may also come bundled-up with some free application that you inadvertently download and install, compromising your PC security. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijackers may record user keystrokes to gather potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

Removal

Some browser hijacking can be simply reversed by discovering and eliminating the corresponding malware software through your control panel. However, many hijackers are really tenacious and need specialized applications to remove them. Also, manual removals demand deep system understanding and thus can be quite a difficult task for novices. Professionals always suggest users eliminate any malicious software including browser hijackers by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal procedure. To remove any kind of browser hijacker from your laptop or computer, you should download the following certified malware removal tool – SafeBytes Anti-Malware. Along with anti-virus software, a system optimizer tool, similar to Total System Care, will help you repair Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and stabilize programs installed on your computer.

Learn How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Viruses may cause a lot of damage to your computer. Some malware sits in between your PC and the internet connection and blocks some or all internet sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly antivirus applications. If you’re reading this article, you probably have affected by a virus that prevents you from downloading a security program like Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Install anti-malware in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Just bare minimum required programs and services are loaded when you boot your PC in Safe Mode. Here are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have an internet connection again. Now, obtain the malware removal program you need by utilizing the web browser. To install the program, follow the directions within the setup wizard. 4) Right after installation, do a complete scan and allow the software eliminate the threats it finds.

Utilize an alternate browser to download antivirus software

Some malware only targets certain browsers. If this sounds like your situation, utilize another internet browser as it can circumvent the malware. The ideal way to avoid this problem is to opt for a internet browser that is known for their security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online. Create a portable USB antivirus for removing viruses Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected computer. To run antivirus using a USB drive, follow these simple measures: 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you want to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows Computer

If you are looking to purchase anti-malware for your desktop, there are numerous brands and packages for you to consider. A few are well worth your money, but most aren’t. When looking for an antivirus tool, select one which provides dependable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of highly recommended applications by industry leaders is SafeBytes Anti-Malware, well-known security software for Windows computers. SafeBytes is a powerful, real-time anti-spyware application that is made to assist everyday computer users in safeguarding their computers from malicious threats. Once you’ve got installed this software, SafeBytes advanced protection system will make sure that absolutely no viruses or malicious software can seep through your PC.

There are lots of amazing features you’ll get with this security product. The following are some typical features present in this software program:

Active Protection: Malware programs aiming to get into the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This utility will always keep track of your computer for any suspicious activity and updates itself continuously to keep current with the latest threats. World-class AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal tool can find and get rid of various obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses which is embedded in various computer files. Web Protection: SafeBytes provides instant safety rating about the webpages you’re about to visit, automatically blocking dangerous sites and to make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This software is lightweight and will work silently in the background, and will not impact your PC efficiency. 24/7 Customer Service: You can obtain totally free 24/7 technical support from their IT experts on any product queries or computer security issues. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. Now you may realize that this particular software does more than just scan and eliminate threats from your computer. So if you are searching for the best anti-malware subscription for your Windows-based computer, we strongly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies. To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.
Files: %USERPROFILE%\Application Data\DiscoverAncestry_chIE %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_chIE %USERPROFILE%\Application Data\DiscoverAncestry_ch %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_ch %PROGRAMFILES(x86)%\DiscoverAncestry_chEI %PROGRAMFILES%\DiscoverAncestry_chEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 8EAFF39E-95FA-48E7-B465-74F985754E6C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: D9712913-5FE6-4956-B291-7A6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 6ffa4cac-5ad4-42f5-bd18-7cd228761d1a HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 64-bit HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 32-bit HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet001\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet002\services\DiscoverAncestry_chService HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser, value: 6FFA4CAC-5AD4-42F5-BD18-7CD228761D1A HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DiscoverAncestry_ch
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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Gaming vs Regular headset comparison

Regular and gaming headphones have many differences between them and not knowing what they are can lead you to get yourself the wrong one. In this article, our goal is to analyze the differences between them so you can choose the right one for you.

headphone

Price

One thing that goes in both worlds is that the cheapest models on both sides are not really worth the purchase since both the quality and longevity will be very low. If we compare high-end models, regular headphones are far far more expensive than gaming ones. Hi-end gaming models can go as far as 400$, perhaps a little more but hi-end audio regular headphones are going even for over 2000$.

If we compare same-price headphones generally regular ones will offer you a little better sound quality but gaming headphones will offer some features such as positional audio that regular ones do not have.

Surround sound and positional audio

One of the main advantages of gaming headsets is positional audio and true surround sound. this technology is built-in so you can hear more clearly where your enemy is coming from that is a big help in competitive games. This is achieved by positioning multiple speakers in various positions and angles inside them. Each speaker has a different sound channel that is mixed with another speaker in order to provide you with a full surround experience.

Regular headphones have typically one or two speakers on both sides aimed at the same angle and can not offer precise surround or positional audio.

Noise cancellation

Both gaming and hi-fi headphones offer some sort of noise cancelation to minimize outside noise but if you really want to focus and have good noise cancelation you will have to look out for headphones with active noise cancelation or ANC.

Microphone quality

Let us say this right at the start, most middle and quality regular audio headphones do not have a microphone at all, and ones that might pack one usually have it at a lower quality than gaming ones. This of course makes perfect sense since regular headphones will focus on audio, and gaming ones will focus on playing games where having a good microphone is essential in order to game properly.

Speaker and sound quality

Speaker quality will reflect directly on the sound quality and fidelity. This is where audio regular headphones have an advantage over gaming ones. Since they do not have many small speakers positioned at various angled and instead have just a few, usually 2 or 1 large one, that one is of much better quality and range for audio than a pack of small ones. If you are searching for clarity and quality of the audio itself, especially if you are listening to some FLAC uncompressed music, then regular HiFi ones are a much better choice.

Longevity and durability

Another area where regular ones have an advantage but that is no surprise since their price goes far up compared to gaming ones. Most of the time everything in hi-end audio headphones is made from quality materials and designed to last a long time and therefore advantage. Most of the time gaming headphones will come in plastic versions whereas higher quality audio ones pack a lot of durable metal in frames and in buds making them much more durable. Of course, we are talking here about proper headphone use, not extreme cases of throwing, etc.

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The procedure entry point could not be located
If you receive an error message that says, “Entry point not found, The procedure entry point could not be located in the dynamic link library” on your Windows 10 PC, then you will find this post useful for this will provide you some potential fixes to fix the error. This kind of error can occur if a program fails to locate the DLL library that it needs in order to run. It can also occur if the library is not in the specified directory in the path or if the DLL file has gone missing or has become corrupted. To fix the “The procedure entry point could not be located in the dynamic link library” error, check out the following options given below.

Option 1 – Try to reinstall the program

The first thing you can do to resolve the error is to uninstall the program that throws the error and download its latest version from its official site and then install it again.

Option 2 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 3 – Try checking the details in the Event Viewer

The Event Viewer can also help you resolve the error as it contains detailed information about the error that could help you pinpoint its root cause and resolve it.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6– Try to scan your computer using Windows Defender

It is also possible that the DLL file might be infected with malware or virus which could explain why you’re getting the error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Fix Gah, Your tab just crashed in Firefox
If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox. The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:
  • In the address bar of Firefox, type “about: config” and hit Enter.
  • Next, look for the following configurations and set them to false.
    • tabs.remote.autostart = false
    • tabs.remote.autostart.2 = false
  • After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.
  • First, click the menu button and select Preferences.
  • Next, go to the Firefox Updates section under the General panel.
  • Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.
Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.
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A Quick Guide to Fixing Connapi.dll Error Code

Connapi.dll Error Code - What is it?

Connapi.dll is a type of dynamic link library file. This file contains small programs like any other DLL file and is called to load certain programs on your PC. The Connapi.dll error message occurs either when using or installing programs. This error message is displayed in either of the following messages:
“Connapi.dll Not Found" "This application failed to start because connapi.dll was not found. Re-installing the application may fix this problem." "The file connapi.dll is missing." "Cannot start [APPLICATION]. A required component is missing: connapi.dll. Please install [APPLICATION] again." "Cannot find [PATH]connapi.dll"

Solution

Restoro box imageError Causes

Connapi.dll error may occur due to numerous reasons on your PC. The most common causes include:
  • Missing Connapi.dll file
  • Corruption of the Connapi.dll file
  • Driver Issues
  • Viral Infection
  • Registry Issues such as bad and invalid entries
This error may hamper your ability to access your desired programs causing you a great deal of inconvenience. And if the underlying cause of the error is related to the registry, then your computer can be at serious risks like system failure and crash.

Further Information and Manual Repair

To resolve Connapi.dll error code on your PC, here is a list of solutions. These are easy, very simple to perform, deliver the best results, and more importantly require no technical expertise.

Solution 1: Check your Recycle Bin - You May Have Deleted the File Accidentally

As dll files are shared files, it is possible that you accidentally deleted the Connapi.dll file while uninstalling a program from your system. In such a situation, go to the recycle bin and look for the file. If you find the missing Connapi.dll file, simply restore it and then try running your desired program again. If the program runs, then the error is resolved. However, if it still persists, then try other solutions given below.

Solution 2: Update the Drivers

Try updating drivers for hardware devices on the system. To do this, go to the start menu and then Control Panel. Double click on Add or Remove programs icon. Now select incompatible drivers and remove them. After that, restart your PC to activate changes. Now go to the manufacturers’ website to download new drivers and install them on your PC.

Solution3: Scan for Viruses

Another solution is to scan for viruses and malware. Sometimes these can also damage and corrupt dll files on your system. To perform a scan, simply download a powerful antivirus program and run it.

Solution 4: Clean and Restore the Registry

If the error code is still there, then this means the problem is triggered by the registry issues. To resolve it you must clean the registry and remove all the unnecessary and obsolete files like junk files, internet history, temporary files, and cookies. The best way to clean these files instantly is to install Restoro. This is an advanced, cutting-edge, and multi-functional PC Fixer. It has a user-friendly interface and is integrated with powerful utilities like a registry cleaner, anti-virus, and a system optimizer. It is compatible with all Windows versions. The registry cleaning feature scans your entire PC in seconds and detects all the registry issues. It removes all the bad registry entries and unnecessary files. Simultaneously, it also fixes the system files and dll files like Connapi.dll. The anti-virus utility removes all types of malicious software on your system while the system optimizer utility ensures your system performs at its optimum speed. To resolve Connapi.dll error, click here to download Restoro.
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