How to remove WeatherGenie Browser Hijacker

Windows Updates are checked for their validity every time they are downloaded from Microsoft servers just like how browsers check websites for a valid certificate. And so if you got an error message saying, “ Some update files aren’t signed correctly, error code 0x800b0109 ” while trying to update your computer, it indicates that the Windows service was unable to verify the validity of the Windows Update. To fix this error, you can try out the options prepared in this post.

Option 1 – Reboot your computer and try again

Save your work and reboot your computer and then try checking for updates again. In some cases, all you need is a restart to fix errors like error code 0x800b0109.

Option 2 – Try to update Windows after an hour or so

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it an hour or so before trying to run Windows Update again.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 5 – Clear the contents in the Software distribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.

1. Reconnect monitor

   Always try this first, just by unplugging the monitor and then plugging it back may resolve the issue, if the monitor was not detected properly the first time, there are very high chances that this method will resolve the issue.

2. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

3. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

4. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

5. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:

• Microsoft Edge:

  • Click on the three horizontal dots icon or the menu button.
  • Next, click on Settings and select Privacy & Security from the left side navigation.
  • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.

• Google Chrome:

  • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
  • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
  • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.

• Mozilla Firefox

  • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
  • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
  • From there, make sure that the Block pop-up windows checkbox is checked.
  • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the suspicious entries.
• After that, save the changes you’ve made and close the file.

This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.

• Tap the Win + R keys to open the Run dialog box.
• Then type “taskmgr” in the field and hit Enter to open the Task Manager.
• After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
• Right-click on the app and select Disable.
• Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
• After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
• Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
• Restart your PC and then check if the error is now fixed.

If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:

• First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
• After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
• From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
• Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
• Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.

• You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
• After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
• Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
• Double click on this option to set its value to “True”.
• Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
• Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
• Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

Windows 11 is getting adopted more and more each day, and how more and more users are installing it some smaller bugs show up. One of the things that have manifested lately is that in some cases installation assistant is not working throwing error 0x8007007f at you while you try to finish the update of Windows. If you are one of the users that are experiencing this kind of annoyance, we have a solution for you. Follow this guide as presented and repair this annoying error.

Run installation assistant as administrator

This is the most simple solution that can solve problems right away and it is advised to be tried first.

1. Download standalone Installation assistant installer from Microsoft website here
2. Go to the location where you had the file downloaded
3. Right-click on file
4. Click on Run as administrator
5. On the permission box, click YES

Disable antivirus and/or firewall software

Antivirus or firewall software can sometimes interfere with Windows’s update and prevent for any reason download or installation of files they consider not safe. If the first solution has not provided success turn off your antivirus or firewall software and try again to install updates by running them as administrator. Now, how many different antivirus or firewall applications are unique pieces of software it would take too much time to cover all of them but usually and most commonly if you right-click on the taskbar icon of security app most of the time you will have either option to open it and close it or simply just to snooze it for some time.

Set the compatibility

If you are still having issues with installing updates try setting compatibility mode for the installer.

1. Download standalone Installation assistant installer from Microsoft website here
2. Go to the location where you had the file downloaded
3. Right-click on file
4. Click on properties
5. Go to the Compatibility tab
6. Click on Run this program in compatibility mode for:
7. Choose Windows 7
8. Click on APPLY
9. Run installer

Run SFC scan

If you are still facing installation issues there is a high chance there is something wrong with Windows system files. Luckily Windows itself has a built-in tool to address these issues and fix them.

1. Open command prompt as administrator by pressing Start and searching for the command prompt and then on right-clicking on run as administrator
2. Once the command prompt opens type in SFC / SCANNOW and press ENTER
3. Wait for the whole process to complete and then restart your system

Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.

List is as follows:

• Cake VPN (com.lazycoder.cakevpns)
• Pacific VPN (com.protectvpn.freeapp)
• eVPN (com.abcd.evpnfree)
• BeatPlayer (com.crrl.beatplayers)
• QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
• Music Player (com.revosleap.samplemusicplayers)
• tooltipnatorlibrary (com.mistergrizzlys.docscanpro)
• QRecorder (com.record.callvoicerecorder)

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

RelevantKnowledge is a potentially unwanted program. It is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user’s future behavior to various questions.

From the published: RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for an agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propositions, including the ability to download screensavers or other software offerings, entry into sweepstakes, and a host of other benefits.

Multiple anti-virus scanners have detected possible malware in RelevantKnowledge.

About Browser Hijackers

If you’ve ever downloaded software via the internet (shareware, freeware, etc,), it’s quite possible you’ve unintentionally installed unwanted programs on your PC. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be tough to get rid of and become much more of an annoyance rather than a necessity. It is clear by its name – unwanted applications – but did not really constitute “malware” in the traditional sense. This is because, the majority of PUPs get into a computer not because they slip through the security holes, for instance, but because the users have got installed them themselves – 100 % unknowingly needless to say. A PUP might not be regarded as malicious or dangerous but nevertheless, it is a common reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your PC.

The harm unwanted programs could do

PUPs come in various forms. Typically, they could be seen in adware bundlers that are known to use aggressive and misleading advertising. The majority of bundlers install many adware programs from a number of vendors, each of which features its own EULA policy. Safebytes Anti-Malware totally eradicates this threat and safeguards your computer against PUP or adware infection. Additionally, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They can modify browser settings, change the default search engine, replace the default home page with their own websites, slow down internet speed, and also will damage your system as well. PUPs carry a dangerous bite if left unchecked. The most detrimental part of installing a PUP is the spyware, adware, and keystroke loggers that might hide inside. These are programs that don’t really do anything good for you; in addition to taking up space on your hard disk drive, they also slow down your PC, often modify settings without your authorization, the list of frustrating features goes on and on.

Tips on how to avoid getting a PUP

• When installing anything on your personal computer, always study the fine print, including the license agreement. Do not accept terms of use that are for bundled programs. • Use ONLY custom or manual install method – and never thoughtlessly click Next, Next, Next. • Use good antimalware software, such as Safebytes Anti-Malware which offers real-time protection against PUPs. • Think carefully before you download any kind of shareware or freeware. Turn off or get rid of toolbars and browser extensions you don’t actually need. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Viruses may cause a lot of damage to your personal computer. Some malware is meant to interfere with or block things that you want to do on your computer system. It may well not allow you to download anything from the net or stop you from accessing some or all websites, particularly the anti-malware sites. If you are reading this article now, you’ve probably realized that virus infection is the real cause of your blocked internet connectivity. So how to proceed if you need to download and install an anti-malware program like Safebytes? Although this kind of problem can be harder to get around, there are a few actions you can take.

Download the application in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. If the malware is set to load automatically when the computer starts, shifting to this mode can prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on your keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate web browser to download antivirus software

Web-based viruses could be environment-specific, aiming for a specific internet browser or attacking specific versions of the browser. The most effective solution to overcome this problem is to go with a browser that is well known for its security measures. Firefox has built-in Phishing and Malware Protection to keep you secure online.

Install anti-malware on a USB drive

Another option is to save and operate an antivirus software tool entirely from a Flash drive. Do these simple actions to clean up your infected PC using a portable antivirus. 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Insert the USB drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you would like to install the antivirus. Follow the directions to complete the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

Want to download the best anti-malware software program for your laptop? There are lots of applications on the market that comes in free and paid versions for Windows systems. A few are really worth your money, but many aren’t. You need to pick a tool that has got a good reputation and detects not only computer viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes antimalware is a highly effective and user-friendly protection tool that is suitable for end-users of all levels of IT literacy. After you have installed this application, SafeByte's sophisticated protection system will make sure that no viruses or malware can seep through your PC. SafeBytes has excellent features when compared to other anti-malware programs. Here are some popular features present in this tool: World-class AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They’re highly efficient in screening and getting rid of numerous threats because they’re constantly revised with the latest updates and safety measures. Internet Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the net. Very Low CPU and Memory Usage: This program is not “heavy” on the computer’s resources, so you will not notice any overall performance difficulties when SafeBytes is operating in the background. 24/7 Online Technical Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:

• First, right-click on the Taskbar and select the Task Manager.
• Next, expand the Task Manager window to see all the active processes.
• From there, look for the Windows Explorer process, right-click on it and select Restart.
• After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe

Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.

• Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.

• Tap the Win + R keys to open the Run dialog box.
• Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
• Next, arrange the list of installed programs in the order of the installation date.
• After that, look for the problematic program and right-click on it, and then select Uninstall.
• Once the process is done, restart your computer and see if the error is fixed.