How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking:
1. you notice unauthorized modifications to your web browser’s homepage
2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites
3. the default search engine and the default web browser settings are altered
4. you find many toolbars on the internet browser
5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled
6. your browser has instability problems or exhibits frequent errors
7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing.

Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users.

Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware.
1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system.
2) Mount the USB drive onto the same computer.
3) Double-click on the downloaded file to open the installation wizard.
4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions.
5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer.
6) Double click the Safebytes Anti-malware icon on the flash drive to run the application.
7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it.

Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss.

Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection.

Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web.

Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you.

Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version.

SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings.

To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.

Registry:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Disabling the Blur on Login Screen in Windows
You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

  • First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
  • Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
  • After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.
Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
  • From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
    • “This policy setting disables the acrylic blur effect on the logon background image.”
    • “If you enable this policy, the logon background image shows without blur.”
  • Now click on OK and then check the login screen.
Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.
Read More
A required device isn’t connected
If you are currently facing the “A required device isn’t connected or cannot be accessed” error with codes 0xc0000185, 0xc0000225, 0xc0000001, 0xc00000f, and 0xc000000e on your Windows 10 computer, worry not for this post will help you resolve this problem. All these error codes point out the same thing – your computer needs to be repaired. Some of these error codes are related to the “winload.efi” file which means that you are using the UEFI system. This file also loads up important drivers in order to start the Windows Kernel. And if you got a remark from any of these error codes indicating that there is a hardware failure or that the driver configuration is incorrect, then you must physically check if the wires are connected properly. This kind of error occurs mostly when your computer wasn’t able to locate the system files that are needed to boot up your computer. Thus, the only way to fix this problem is to correct the boot record. It is recommended that you utilize the “/RebuildBCD” option in order to rebuild the BCD files. To do so, follow these steps:
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
On the other hand, if rebuilding the BCD using the /RebuildBCD option didn’t help, you can try a crude way to rebuild the boot record from scratch. You can do that by following the given steps below which will export and delete/backup the BCD available in the system.
  • Go to the Advanced Recovery Mode.
  • From there, go to Command Prompt and execute the commands given below and make sure to enter them one after the other.
    • bcdedit /export C:BCD_Backup
    • c:
    • cd boot
    • attrib bcd -s -h –r
    • ren c:bootbcd bcd.old
    • bootrec /RebuildBcd
If it still didn’t help, then troubleshoot the problem further with the help of the following instructions.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Run System File Checker

You could also run a System File Checker or SFC scan. All you have to do is select Command Prompt from the Advanced Options. Once you’ve opened Command Prompt, type the “sfc /scannow” command and tap Enter to execute it.

Option 3 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.

Option 4 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 5 – Try to reset the BIOS or the UEFI Settings

If updating the BIOS didn’t help in fixing the error, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.

Option 6 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
Read More
Windows won’t go Sleep, Legacy Kernel Caller
If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:
“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”
Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.
Powercfg -requestsoverride Driver "Legacy Kernel Caller" System
Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.
powercfg –devicequery wake_armed
After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings
  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.
On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.
Read More
Fix ERR_SSL_VERSION_INTERFERENCE on Chrome
If you encounter the ERR_SSL_VERSION_INTERFERENCE error on your Google Chrome browser then this means that the browser is trying to load a website with SSL protocol but is not able to do so. This error can occur for many reasons and in this post, you will be given potential fixes that could help you in resolving the problem. But bear in mind that these potential fixes are not that straightforward forward so if you encounter an option you don’t understand much, just skip to the options you have the knowledge of. There is no direct fault in the browser for the ERR_SSL_VERSION_INTERFERENCE error as there are issues with caching the website data locally on your computer. Moreover, this kind of error can also appear when a website is coded incorrectly or if there are conflicting browser extensions installed in the browser that prevents the website to function properly. Refer to the suggestions given below to fix the ERR_SSL_VERSION_INTERFERENCE error in Chrome on Windows 10.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try disabling TSL 1.3

If clearing the browser data didn’t fix the problem, you can also try to disable TSL 1.3 in Chrome. To do so, refer to these steps:
  • Open Google Chrome.
  • Next, type in “chrome://flags/#tls13-variant” in the address bar and tap Enter.
  • After that, you should see the experimental features page for Google Chrome where you can set TSL 1.3 to disabled.
  • After disabling TSL 1.3, restart your computer and check if the problem is fixed or not.

Option 3 – Reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the ERR_SSL_VERSION_INTERFERENCE error just follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
How to Fix Application Load Error 5:0000065434
When it comes to downloading and installing games in the Windows operating system, Steam is one of the well-known sources. You can find many big titles in Streams such as PUBG, Heaven Vaults, and a whole lot more. It is undeniably a great source of getting games in the Windows operating systems. However, just like other software, Steam is not immune to errors as you could encounter errors while using it. This isn’t caused by a bad code but also due to reliance on various factors in both respects to the software and hardware. One of these errors is the Application Load Error 5:0000065434. This kind of error can appear when you launch numerous game titles on your Windows 10 computer like Skyrim, Oblivion, Bully, Morrowind, Vortex, and many more. To fix this application error in Steam, you can try to copy the Steam executable file or use the Command Prompt. You could also try to verify the integrity of the game files feature or delete any conflicting files on your computer.

Option 1 – Try copying the Steam executable file

The first thing you can do to fix the error is to copy the executable file of Steam.
  • First, right-click on the desktop shortcut of steam located on your Desktop and click on the “Open file location” option.
  • After that, copy the executable file for Steam and navigate to the folder of the library of the games which is usually located in SteamSteamAppsCommon
  • Now paste the Steam executable file you just copied inside the folder of the game and see if it fixes the error or not.

Option 2 – Try to use the Command Prompt

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
  • After opening Command Prompt as administrator, execute the following command:
cd "C:Program Files (x86)Steamsteamappscommon" mklink "steam.exe" "C:Program Files (x86)Steamsteam.exe"
  • The command you entered will create a link between the executable file of Steam to the operating system. Once you see a message that states, “Operation completed successfully”, restart your computer.

Option 3 – Try to use the “Verify integrity of the game files” feature

The next thing you can do to get rid of the error is to use the “Verify integrity of the game files” feature. How? Refer to these steps:
  • Open Steam and right-click on the entry of the game where you encountered the error in the Library and then select Properties.
  • After that, navigate to the LOCAL FILES tab and click the “VERIFY INTEGRITY OF GAME FILES” button.
  • Wait for the process to be completed and see if the feature has helped in fixing the error or not.

Option 4 – Try to delete any conflicting files

The error might be caused by some conflicting files on your computer which is why you have to delete them. To do that, follow these steps:
  • Open the Documents folder and look for the folder created by the game that’s throwing the error. For instance, it could be stored in the “My Games” folder.
  • Next, delete the folder and then try to launch the game again and see if the error is now fixed.
Read More
Fix Your PIN is no longer available in Windows
A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:
“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

  • Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
  • Step 2: After that, under the View menu, enable Hidden items.
  • Step 3: Next, navigate to the following path:
C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft
Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.
  • Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
  • Step 5: Right-click on the Ngc folder and select Properties.
  • Step 6: Under Properties, go to the Security tab and click on the Advanced button.
  • Step 7: Next, click on the Change link which corresponds to the Owner field.
  • Step 8: Then click on Object Types and ensure that everything is selected.
  • Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
  • Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
  • Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
  • Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.
Read More
Fix The drive is not a valid backup location
USB storage devices are used to store small and even big files, depending on their sizes. Usually, the sizes of the USB vary from 2GB up to 16GB. And as time passes, they have advanced quite a bit and now it’s common to find USB sticks with a capacity of 32GB, 64GB, or even 128GB. And since they now have large capacities, USB storage devices are often used for storing backups of system data as well as creating an image. However, there are times when you might encounter an error message while trying to create a backup or image on your USB device. The error message states:
“The drive is not a valid backup location.”
One of the causes of this problem is that Windows was not able to recognize the USB drives as a valid backup location since USB storage devices weren’t previously large enough to store system images. To fix this error, here are some possible solutions that might help.

Option 1 – Try creating a sub-folder in the USB drive and backup all the images there

The first thing you can try to do is to create a sub-folder on your USB device. This is one good way you can bypass the USB drive limitation. How? Refer to the steps below.
  • First, right-click on the USB storage device and select Format.
  • Next, select NTFS as the File System and check the box next to Quick Format.
  • After that, click on Start to initiate the formatting process.
  • Once the formatting process is completed, open the USB drive and right-click anywhere inside its main drive window, and then select New > Folder.
  • Then name the folder to be created as “Image (or anything you please)”.
  • Afterward, right-click on the folder and select Properties.
  • From there, go to the Sharing tab and click on Share.
  • Now check if the Permission level on the System owner which should be your username is labeled as “Owner”.
  • Then try to back up your files again using your USB drive while keeping the sub-folder as the backup location.

Option 2 – Update the USB Controller Drivers

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
Read More
Fix FAULTY_HARDWARE_CORRUPTED_PAGE
If you got the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error on your Windows 10 computer then it is most likely caused by various factors. It could be caused by an incomplete installation or uninstallation of some applications or program, or it could also be caused by some exploit that intervenes with the normal functioning of the computer, as well as bad sectors on the hard disk, damaged system files, malfunctioned system drivers, modified Windows Registry files, or a Blue Screen occurrence during a Windows Update and many more. Getting this bug check means that a single-bit error was found on this page. It also indicates that this is a hardware memory error and to resolve it, you need to follow the suggestions laid out below but before that, it is recommended for you to create a System Restore Point first so that if anything goes wrong, you can always go back to the previous state.

Option 1 – Run a Memory Check to test RAM

Since the problem might have something to do with hardware memory, you need to test RAM by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Update or rollback drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
Read More
Remove the blue and yellow shield icon
If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:
  • You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
  • Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
  • Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
  • Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

  • Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
  • From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
  • After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.
Read More
A Guide to Quick Fixing the Error Mscomctl.ocx

What is Mscomctl.ocx?

Mscomctl.ocx is a Microsoft library Windows Common Controls file. The Mscomctl.ocx error occurs when this file is either lost or gets corrupt. The error is displayed on the screen when the user tries to run a program that is dependent on this file. It appears as:

“Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid”

Solution

Download Available to Completely Repair the Error Mscomctl.ocx

Restoro box imageError Causes

Installing and then uninstalling a large number of applications on the Windows operating system often corrupts or unregisters the Mscomctl.ocx library. This message will continue to appear on the screen until you re-register the library file again on your system.

Further Information and Manual Repair

You don’t need to have the sound technical knowledge or call a professional to resolve Mscomctl.ocx error on your PC. The Mscomctl.ocx error is easy to repair and can be fixed in a couple of minutes. Here are 2 solutions to repair the Mscomctl ocx error code on your system:

Cause: Error occurs because the Mscomctl ocx file is unregistered

Solution:

  1. Go to the start menu and type ‘Mscomctl.oxc and press enter
  2. Copy the ‘Mscomctl.ocx’ file and paste it in "C:WindowsSystem32" folder
  3. Now click the start menu again and type ‘CMD’ in the search box. This will open your computer's command prompt.
  4. Once this opens, type either of the following commands and then press enter. If you have a 64-bit operating system, then type: Regsvr32 "C:WindowsSysWOW64MSCOMCTL.OCX” and if you have 32-bit operating system, then you should type ‘Regsvr32 "C:WindowsSystem32MSCOMCTL.OCX"
By doing this, you will be able to register the Mscomctl.ocx file on your PC and then you will no longer receive Mscomctl.ocx error code.

Cause: Error code occurs because the Mscomctl.ocx file is missing

Solution:

  1. First search for MScomctl ocx on your local drive to see if it is missing.
  2. If the file is missing, then download the MScomctl.exe file from a reliable website.
  3. Now extract the file to your C:WINDOWSsystem32 directory
  4. Then click start and run.
  5. Now type ‘REGSVR32 MSCOMCTL.OCX’ and press enter
Please note to implement any of the two solutions stated above, you will need administrator rights. If you have the administrator rights then only can you make the above registry changes. Therefore to make the following changes you will have to access the PC using the Administrator account. Simply follow the instructions given above to repair this error code problem right away!
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status