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DownSpeedTest Removal Guide

DownSpeedTest is a Browser Toolbar Extension for Google Chrome that allows users to test their internet speed and convert files, however this speed test does not show proper values, nor even close.

Upon installation DownSpeedTest will replace your default New Tab page with its own Search Engine “MyWay.com” or “Search.MyWay.com”. This Search Engine camouflages itself as a “Enhanced Google Search Engine”, but all it does is allow more room for easier ad injection. In the background, this extension monitors user browsing behavior and records visited links, viewed products, clicked links and time spend on websites. This information is later used for Ad targeting.

While browsing the internet with this extension enabled you will experience additional ads, sponsored content, and even pop-up ads on some occasions. Due to its information mining behavior and aggressive ad placement, DownSpeedTest had been marked as a Browser Hijacker and it is recommended for removal.

About Browser Hijackers

Browser hijacking is a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; but commercial, advertising and marketing are the major reasons for their creation. These are typically used to force hits to a specific site, manipulating web-traffic to generate ad-revenue. Even though it might appear naive, these tools are made by malicious people who always try to take full advantage of you, so that hackers could earn money from your naive and distraction. In a worst-case scenario, your browser could be hi-jacked to download malicious software that can do a lot of damage to your laptop or computer.

How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”.

Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file.

Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC.
1) Make use of another virus-free computer to download Safebytes Anti-Malware.
2) Insert the USB drive on the same system.
3) Double click on the downloaded file to run the installation wizard.
4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process.
5) Now, plug the USB drive into the corrupted computer.
6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application.
7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one.

SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats.

World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system.

Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site.

Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency.

24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser.

To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.

Files:
%USERPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest
%ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\DownSpeedTest
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk

Registry:
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\5818CEA7-889D-459A-9A75-889E1298A892
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\5818CEA7-889D-459A-9A75-889E1298A892
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\481F6B47-2AD8-4C6A-8554-A2897E6CF900
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1AAB982B-77D7-44F1-B305-8909DAC045F2
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\5818CEA7-889D-459A-9A75-889E1298A892
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\481F6B47-2AD8-4C6A-8554-A2897E6CF900
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1AAB982B-77D7-44F1-B305-8909DAC045F2
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\CA6A7AB9-F4B5-4D50-B5D2-33E996549AE3
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2
HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASMANCS
HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASMANCS
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASAPI32
HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASAPI32
HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\downspeedtest.dl.myway.com

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Fix 0xc000014C Boot Configuration Data error
If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:
“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”
To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.
  • You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
  • After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
  • Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
  • After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
  • Then navigate to the following location in the System Partition of the Hard drive 2.
C:/Windows/System32/config/RegBack
  • From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
  • Now boot your computer normally and check if the problem is fixed.
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Steps to Fixing Error Code 38

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

driverfix boxError Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

  • An incomplete program installation
  • An incomplete program uninstallation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

  1. Run Device Manager on your PC
  2. Click on the program under the installed programs that is creating problems for you
  3. Click on the ‘General’ Tab
  4. Click ‘Troubleshoot’
  5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

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What to do if Remote Desktop is not working or won’t connect in Windows 10
One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:
  1. Users who try to reach a specific website or folder on the network
Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.
  1. Remote Desktop isn’t able to find the computer HOSTNAME
Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.
nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]
If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:
  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.
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How to Repair Windows 10 Upgrade Error Code 0x80200056

Code 0x80200056 – What is it?

The Error Code 0x80200056 will appear in a few different instances, though always applies to an interrupted download.   Windows 10 will quickly discover that their upgrade and/or download did not work correctly. Not every user who upgrades to Microsoft Windows 10 will face this issue, only a select few random instances will occur. Common symptoms include:
  • A dialog box appears with the Error Code 0x80200056
  • Microsoft Windows 10 upgrade is unsuccessful
  • Users are unable to open any applications after completing the Microsoft Windows 10 install

Solution

Restoro box imageError Causes

This error can be caused by a number of common problems, the first of which is the easiest to diagnose.
  • If during the upgrade process, you accidentally restarted your PC, or inadvertently signed out of your PC, the error will occur.
  • Third-party software conflicts can cause this error message during the Microsoft Windows 10 upgrade.
  • Error Code 0x80200056 may also appear if you have corrupted system files on your PC.
  • A change in date and time during the Microsoft Windows 10 upgrade could potentially cause this error.
None of these causes should overtly affect the operation of your PC, but merely prevent the upgrade and/or download from functioning correctly. If your PC is exhibiting other operating system errors in addition to Error Code 0x80200056, it would be wise to contact Microsoft Support before the issues lead to a possible catastrophic failure.

Further Information and Manual Repair

With the very recent release of Microsoft Windows 10, we are seeing a number of users discuss Error Code 0x80200056. Luckily, there are three different methods that any home user can perform to alleviate the error and complete the Microsoft Windows 10 download successfully.

Method 1

Use if your PC restarted accidentally during the upgrade, or if you accidentally signed out of Windows during the upgrade.
  1. Make sure that your PC or Laptop is plugged in, to avoid another accidental restart.
  2. Turn your PC on, or make sure that it is running. (Close any and all unnecessary programs)
  3. Attempt the upgrade again, you should be able to run the upgrade successfully without further issue.
The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.

Method 2

The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.
  1. Click on your “start” icon and choose the CMD (command prompt) option.
  2. Right-click on “command prompt” and choose “run as administrator”.
  3. Paste the command “bitsadmin.exe /reset /allusers” into the command prompt and press ENTER.
  4. Restart your PC and attempt the Microsoft Windows 10 upgrade again.

Method 3

  1. Click on your “start” icon and choose the CMD (command prompt) option.
  2. Select “run as administrator” (enter a password if asked to do so).
  3. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
  4. Do not close the command prompt window until the entire process is complete.
  5. The scan will determine if you have any missing or corrupted files. You will receive a message that says either: “Windows Resource Protection did not find any integrity violations”.Or “Windows Resource Protection could not perform the requested operation”.
  6. If you received the first message, then your files are fine. The second message indicates that there are file corruption issues.
  7. To repair the disjointed files, restart your PC in SAFE MODE, and reopen the command prompt window.
  8. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
  9. After the scan is run again, you will receive a message stating that the files have been successfully repaired.
  10. Restart your PC in normal mode and start the Microsoft Windows 10 upgrade again.
To use a powerful tool to resolve Windows 10 upgrade Error Code 0x80200056 issue, download a powerful tool. Click here to download Restoro. If any of these methods do not allow for the successful upgrading of your Windows system, contact the Microsoft Support team. Make sure to include in your message to support what fixes you have attempted, and what the outcomes were. As Microsoft Windows 10 is so incredibly new, there are bound to be issued while the program is in its infancy. Fortunately, a majority of these issues should be worked out by Microsoft relatively quickly.
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How to Fix Windows Update error 0x80092004
If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
  • Now run the Remove Package program to remove the concerned update and package.
dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart
  • Now restart your computer and log back in.
  • After that, run the following command:
Dism.exe /online /Cleanup-Image /StartComponentCleanup
  • Then scan for updates.
Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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NVIDIA GameStream is not working
The GameStream is an NVIDIA service that allows users to stream games from their Windows 10 computers to other supported devices which includes the NVIDIA SHIELD devices. However, a number of users reported that the NVIDIA GameStream is not working on their Windows 10 computers. This kind of issue is most likely caused by improper installation, some glitches with the network, and many more. To fix this issue in the NVIDIA GameStream, there are several options you need to check out to fix the problem. You can try to lo logout of GameStream and try logging back in again. You could also try to update or uninstall and reinstall the drivers related to NVIDIA or fix some network glitches or update the NVIDIA SHIELD device. For more details, you can refer to each one of the given potential fixes below.

Option 1 – Try to logout and log back into NVIDIA GameStream

The first thing you can do is to log out and then log back into NVIDIA GameStream. Some users claimed that by doing this simple task, they were able to resolve the problem. This is probably because with the re-login, the entire cache of the system and service is rebuilt and any bad sectors of that data will be replaced with the fresh one so this should resolve the problem with the NVIDIA GameStream, if not, refer to the other given options below.

Option 2 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.

Option 4 – Try fixing your network

The next thing you can do to fix the problem with the NVIDIA GameStream is to fix the glitches in your network. Make sure that you connect both of your devices to a 5 GHz Wi-Fi network and you also have to ensure that the Wi-Fi connection you’re connected to is strong enough for both the devices for the latency to go down. Once you’ve covered all of these things with your network, restart your computer and change the Wi-Fi channel both devices are connected to. This should resolve the problem.

Option 5 – Try to update the NVIDIA SHIELD device

You might also want to update the NVIDIA SHIELD device. There are times when an outdated NVIDIA SHIELD device can result to several issues like the problem with the NVIDIA GameStream. Thus, you need to update NVIDIA SHIELD and check if it fixes the problem or not.
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Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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Chrome browser downloads stuck at 100%
These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:
  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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Fix Realtek HD audio driver issue
Realtek sound device not playing sound is a common Windows issue.  It happens occasionally and luckily it can be solved with a little effort and in a short time period. Today in this article we will explore the most common reasons and solutions for driver malfunction for Realtek inside Windows 10. If you have this particular problem, go from step 1 to the last step since all steps are meant to go from simplest to the most complex. All of that being said let us fix your Realtek driver issue.
  1. Check Speakers or/and Headphones first

    The first thing would in any troubleshooting be to check are your speakers turned on or are your headphones connected and the volume or switch on them is set properly. Nothing more embarrassing than spending an hour or so troubleshooting only to find out that issue was in a malfunction of speakers or them not being turned on.
  2. Check the Volume control in Windows

    Same as the previous step where you have checked hardware, now it is time to check to see if the volume control is set properly and not by any chance muted or volume is brought all the way down.
  3. Check if the Device Manager is reporting an error and update the driver

    If both hardware is functioning properly and volume control in Windows is set correctly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. keyboard with windows and x marked Once it opens, click on Device Manager to open it, realtek audio driver in device menager If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
  4. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one.
  5. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed
  6. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.
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