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Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

• The inability of Windows Update to successfully complete the upgrade process
• Message box highlighting the presence of error code

Solution

Error Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

• Step one: Open your Internet browser
• Step two: Type www.microsoft.com/downloads
• Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
• Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
• Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

• Step one: Type Command Prompt in the search box near the Start button
• Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
• Step three: Select Allow
• Step four: Press Enter after typing the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:

• Step one: Download and run media creation tool
• Step two: Click Run, then select Create installation media for another PC
• Step three: Select changes to the installation options, then select Next
• Step four: Choose USB flash drive or ISO file, then click Next
• Step five: Select drive, then Next
• Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
• Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

BigTech platforms Google and Facebook were hit with a series of antitrust lawsuits by the US federal government and states on charges they are operating monopolies and abusing their power. Below is the status of the cases, as well as government probes of Apple and Amazon in their current states

Two lawsuits against Facebook

In a defeat, Judge James Boasberg said the Federal Trade Commission, which had sued Facebook in December asking that Facebook be forced to sell WhatsApp and Instagram, failed to show that Facebook had monopoly power in the social-networking market, among other problems. However, the FTC could file a new complaint by July 29. He threw out a related state lawsuit entirely, saying that the attorney's general had waited too long. They are looking at their options.

Four lawsuits against Google

The US Justice Department sued Google in October, accusing the $1 trillion company of illegally using its market muscle to hobble rivals. A trial date was set for September 12, 2023. A lawsuit by 38 US states and territories accuses Google of abusing its market power to try to make its search engine as dominant inside cars, TVs, and speakers as it is in phones. This was consolidated with the federal lawsuit for purposes of discovery. Texas, backed by other states, filed a separate lawsuit against Google, accusing it of breaking antitrust law in how it runs its online advertising business. Dozens of state attorneys general sued Google on July 7, alleging that it bought off competitors and used restrictive contracts to unlawfully maintain a monopoly for its app store on Android phones.

Justice Department investigates Apple

This probe, revealed in June 2019, appears to focus on Apple's app store. Some app developers have accused Apple of introducing new products very similar to existing apps created by other developers and sold in the Apple Store, and then trying to banish the older apps from the store because they compete with Apple's new product. Apple says it seeks to have only the highest-quality apps in the app store.

Justice Department probing Facebook and Amazon

In July 2019, the Justice Department said it was expanding its Big Tech probes to include "search, social media, and some retail services online", an apparent reference to Facebook and Amazon.

Federal Trade Commission on Amazon

In its investigation of Amazon, the FTC is likely looking at the inherent conflict of interest of Amazon competing with small sellers on its marketplace platform, including allegations that it used information from sellers on its platform to decide what products it would introduce.

If a program tried and failed to use the Graphics rendering capabilities of a computer, Windows 10 will most likely throw a Blue Screen error that says, “ THREAD_STUCK_IN_DEVICE_DRIVER ”. 0x000000EA is the Stop code for this particular Blue Screen error and could be caused by a bad display driver or bad video card. Whatever the cause is, here are some suggestions you need to check out to resolve this Blue Screen error.

Option 1 – Try to rollback, update, or disable the Graphics card drivers

Since the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like THREAD_STUCK_IN_DEVICE_DRIVER. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Run System File Checker at boot time

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
• Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the THREAD_STUCK_IN_DEVICE_DRIVER error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error is fixed or not.

Option 6 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:

• Tap the Win + R keys to launch the Run dialog box.
• Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
• Now click on the entries of every faulty driver and click on the Uninstall option.
• Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

The euphoria around Windows 11 is not dying and reveal that Android apps will work natively inside Windows 11 has raised many emotions and questions. So, Microsoft has announced that Android apps will run natively inside Windows 11 OS and that they will reside alongside your other installed ones as icons, etc. It is no secret that many users have been using emulation software to run Android apps inside Windows so far, so what is the difference?

It is still emulation

Whatever you would like to believe it is still emulation and Android apps are at the end of the day still Android apps running inside emulated environment. This time we will not need third-party emulation software running inside Windows, we will have third-party emulation services running inside Windows. Intel has teamed up with Microsoft in order to integrate Intel bridge algorithms in order to run Android apps, meaning that yea, pretty much we have emulation services running in order to run the application. The problem with this kind of approach is that well emulation software is running and consuming system resources only when we start it, this kind of service is always running and always consuming resources and for someone who really does not care about Android apps at all, this is just a waste of resources.

Android store

The store is another issue here, instead of the Google play store we will have the Amazon app store integrated inside the new Microsoft store. This means that any kind of for example game progress or login information from Google store cannot be transferred into Windows 11, add to that information that in the Amazon app store there are tons of missing applications like SLACK, TRELLO, BitWarden, etc and we might have a serious question here about the use of this feature.

Android apps that do not use Android services

If you even look past that it is still emulation and that it is available on the Amazon app store there is still concern about applications not using Google services for their running. Many Android apps are relying on Google services like location or optimize their use of on-device resources, handle in-app purchases, etc. that cannot be found on this system. Uber is a prime example that uses Google location service to determine your location and for its mapping data, with that application, is useless. Other like Guardian will even pop up message that says Google play service is required in order to even work.

Android apps without Eero system

Amazon Eero system for enhanced internet access is not even yet available in its own app store which brings us to missing some key players like Bank of America, Chase mobile, Bueller, etc. And across the board, the apps that are present in the Amazon Appstore are often as good as abandoned. Lots of titles are numerous versions behind their up-to-date Play Store counterparts, and plenty of programs you encounter in the Amazon environment clearly haven't been touched in years.

Conclusion

Many new Windows 11 features are quality features that I personally consider good but although this one seems innovative and good I simply cannot stand back it up. Android apps were already inside Windows with emulation software which used google services and was working just fine, this was not needed in my opinion.

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad. This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

• In the Start Search box, type “MSConfig” and select System Configuration from the search results.
• Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
• Then click the Apply and OK buttons to save the changes made.
• Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Windows and S keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows and S keys simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:/windows/SoftwareDistribution/softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users we recommend using a third-party registry cleaner/tools, many of which can be found online.

This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:

• Disconnect the docking station or any other device that uses DisplayLink.
• Tap the Win + R keys to open the Run dialog box.
• Then type “cpl” and hit Enter to open Programs and Features.
• From there, look for DisplayLink, right-click on it and click Uninstall.
• After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
• Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
• Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
• Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.

• Tap the Win + R keys to open the Run dialog box.
• Then type “msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
• Next, right-click on every Host Controller and then click on Uninstall Device.
• After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
• Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

As you know, the Office Language Packs need to be installed right after installing Office. It also has to be on the correct version of Office so if any of these conditions are not met, you will most likely get error codes 30053-4 or 30053-39 when you install a language pack in Microsoft Office. If you are currently facing this error, read on as this post will help you fix the problem. Here’s the full context of the error message:

“Something went wrong, Sorry, installation cannot continue because no compatible office products are detected.”

When you have to work on two different languages, that’s where the language packs come in handy. You might have to work on one language but when it comes to proofreading or help, you need another language. Note that some language accessory packs offer partial localization which is why some parts of the Office might show the default language. If you are using Office 365 or Office 2019, 2016, 2013, or 2010, you need to go to the language accessory pack page from office.com and select your language. Once you see the download link, click on it to start downloading the pack. It includes the display in the chosen language, proofing tools for the selected language, as well as the Help in the selected language. Once the installation is complete, follow each one of the given options below to configure the language accessory pack properly.

Option 1 – Select Editing and Proofing language

• You need to open any Office program and navigate to File > Options > Language.
• From there, you need to make sure that the language you want to use is in the list under the Choose Editing Languages section.
• After that, you can add or remove the language that Office uses for editing and proofing tools.

Option 2 – Configure the Display and Help languages

In this option, you can change the default display and help languages for all the Office applications so whatever you choose will be used for all the buttons, menus, and support of all the programs. After you select the language, restart all the Office applications to apply the changes made successfully. On the other hand, if you are using Office volume license versions, note that only an administrator account can install this if you are using the Volume License version of Microsoft Office 2016. You have to download the ISO image of the language packs, language interface packs, and the proofing tools from the VLSC or Volume Licensing Service Center. This process can be quite complicated so you might have to go to the docs.microsoft.com page to be guided accordingly. After you installed everything correctly, the error code 30053-4 or 30053-39 should now be fixed.