Android malware spies while posing as a Update

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities.

However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed.

"Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said.

"The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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Upcoming Windows features for future
It is no secret that Microsoft is trying to keep Windows relevant and that it is trying to make it as good as possible. A new Windows update will bring some interesting stuff in it which well some like it, some not so much. Among various technical and security updates Microsoft will bring some directly visible to each user.

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of these features will be File explorer compact mode. This feature is a sort of spacing content in file explorer giving it easier access if you are using a touch screen device. Now, this feature is somewhat strange, and altho I can understand and get behind the logic of this move I am not sure I like it. Lucky for me and others who feel the same this option can be turned off for now.

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feature is something I can get behind, improvements for virtual desktops. There is an article on errortools about virtual desktops feature and I really hope you are using it since it is a great feature. Anyway, new update will bring us separate desktop wallpapers for each desktop and we will be able to arrange them in order we like.

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thing that I would like to address is animation features. We will have windows slowly fade and resize when opened, minimized, maximized, etc. So far we are unable to tell how this can and will it affect overall system performance. I am sure it will have some impact but hopes are that it will be kept to a minimum. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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What to do if Windows 10 PC turns on by itself
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As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

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Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.
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Option 5 – Modify Wake On Lan

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About Browser Hijackers

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Symptoms of browser hijack

There are many symptoms that could indicate a browser hijacking: your web browser’s homepage is suddenly different; your web browser is constantly being redirected to adult sites; the default online search engine has been changed and your browser security settings have been brought down without your knowledge; discover new toolbars which you did not add; your internet browser displays endless pop-up windows; your internet browser has become unstable or starts running slowly; Inability to navigate to certain websites, particularly anti-malware as well as other security software sites.

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Virus Blocking Internet And All Antivirus Software? Do This!

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SpeedItUp without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SpeedItUp

Files: C:DOCUME1USER1LOCALS1Tempinproc.temp C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp c:autoexec.bat C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1TemptmpA.tmp C:DOCUME1USER1LOCALS1TemptmpE.tmp C:DOCUME1USER1LOCALS1TemptmpF.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:WINDOWSsystem32rsaenh.dll C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1Tempinproc.temp C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp C:DOCUME1USER1LOCALS1Temptmp7.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:DOCUME1USER1LOCALS1Tempwajam_validate.exe C:DOCUME1USER1LOCALS1Temptmp1.tmp C:DOCUME1USER1LOCALS1Temptmp2.tmp C:DOCUME1USER1LOCALS1Temptmp3.tmp C:DOCUME1USER1LOCALS1Temptmp4.tmp C:DOCUME1USER1LOCALS1Temptmp5.tmp C:DOCUME1USER1LOCALS1Temptmp6.tmp C:DOCUME1USER1LOCALS1Temptmp7.tmp C:DOCUME1USER1LOCALS1TemptmpA.tmp C:DOCUME1USER1LOCALS1Tempsearchprotect_w_prechecker.exe C:DOCUME1USER1LOCALS1Tempwajam_validate.exe File %COMMONDESKTOPSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup FreeSpeedItup Free.lnk. File %COMMONPROGRAMSSpeedItup FreeUninstall SpeedItup Free.lnk. File %COMMONSTARTMENUSpeedItup Free.lnk. File %LOCALSETTINGSTempspuad0.exe. File %LOCALSETTINGSTempspuad1.exe. File %PROGRAMFILESDisplay Offerdelayexec.exe. File %PROGRAMFILESDisplay Offerwait.exe. File %PROGRAMFILESSpeedItup Freedelayexec.exe. File %PROGRAMFILESSpeedItup Freespdfrmon.exe. File %PROGRAMFILESSpeedItup Freespeeditupfree.exe. File %SYSDRIVEProgram Files (x86)SpeedItup Freeupgradepath.ini. File %WINDIRSpeedItup Freeuninstall.exe. Directory %COMMONPROGRAMSSpeedItup Free. Directory %PROGRAMFILESDisplay Offer. Directory %PROGRAMFILESSpeedItup Free. Directory %SYSDRIVEProgram Files (x86)SpeedItup Free. Directory %WINDIRSpeedItup Free. Registry: Key HKEY_CLASSES_ROOT named spdfrmon.Gate.1, plus associated values. Key HKEY_CLASSES_ROOT named spdfrmon.Gate, plus associated values. Key 0142D788-C4FC-4ED8-2222-D654E27AF7F8 at HKEY_CLASSES_ROOTInterface. Key A1011E88-B997-11CF-2222-0080C7B2D6BB at HKEY_CLASSES_ROOTTypeLib. Key A1843388-EFC2-49C9-2222-FC0C403B0EBB at HKEY_CLASSES_ROOTInterface. Key A19F8F88-F91E-4E49-2222-BD21AB39D1BB at HKEY_CLASSES_ROOTAppID. Key A19F8F88-F91E-4E49-2222-BD21AB39D1BB at HKEY_CLASSES_ROOTCLSID. Key A1D87888-DEAA-4971-2222-5D5046F2B3BB at HKEY_CLASSES_ROOTInterface. Key A245B088-41FA-478E-8DEA-86177F1394BB at HKEY_CLASSES_ROOTAppID. Key spdfrmon.exe at HKEY_CLASSES_ROOTAppID. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet002Services. Key spdfrmon at HKEY_LOCAL_MACHINESYSTEMControlSet003Services. Key SpeeditupFree at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
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How to Fix Dxgkrnl.sys Error Code

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats
"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"
A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."
"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"
"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."
"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"
Some of the common symptoms of this error code include
  • Blue screen
  • System freeze
  • And sudden shutdown

Solution

Restoro box imageError Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:
  • Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
  • Windows registry issues
  • Malware infection
  • Hardware conflict
  • Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!
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How to Fix Remote Desktop Black Screen issues
According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How To Repair Error Code C0000135

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Restoro box imageError Causes

There are multiple reasons behind the error code C0000135 BSoD such as:
  • Missing and damaged .DLL files which is linked to registry corruption
  • Malware attack
  • Viral infection
When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:
  • Data Loss with possibly no chances of recovery
  • System Failure and crash
  • Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135
To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:
  1. Hire a Professional
  2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!
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uTorrent is not responding on Windows
As you probably know, uTorrent is one of the best software you can use to download torrents over the web. It has been around for many years now and is trusted by lots of users despite having competition here and there. Over the years, uTorrent has changed as it is now packed with tons of features. What’s more, is that this program is no longer the smallest client when it comes to file size. However, just like other software, it is not always working smoothly as there are instances when it’s not responding even when it’s already running. The first thing you can do is to close all the processes of uTorrent and then try opening it again. There are various reasons why your uTorrent program fails to respond. However, it is most likely caused by some virus that was brought on by the file you’ve just downloaded. On the other hand, it could also be caused by other factors as well but whichever the case is, here are some fixes you can check out to resolve the uTorrent issue.

Option 1 – Delete the file you’ve downloaded

As pointed out earlier, uTorrent might have failed to respond due to some file you’ve just downloaded which is why you have to delete it since there really is no point in keeping a file that’s causing this kind of issue. After deleting the file, try opening uTorrent again and see if it now works or not.

Option 2 – Allow uTorrent to run via Windows Defender Firewall

  • Click on the Cortana or the Start button and type “firewall” in the field.
  • From the search results that appear, click on the “Allow an app through Windows firewall”.
  • After that, a new window will pop up and from there, you will see a list of apps that can be allowed or disallowed using a Windows firewall. From this list, you have to search for uTorrent and once you find it, set it to Publick if you are on a public network or Private if you’re in a private network.

Option 3 – Uninstall or reinstall uTorrent software

You can also try to completely uninstall uTorrent from your computer and then reinstall it right back. to do so, follow the steps below.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for uTorrent and select it and then uninstall it.
  • Once uTorrent is uninstalled, go to uTorrent’s official website and download its latest version.

Option 4 – Try scanning your computer using Windows Defender

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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USB Keeps Connecting and Disconnecting
External hard drives have become essential these days as they tend to be very useful to many users. They are usually used for storing system images like system backups, Windows installation media, or for personal use. However, if you are not able to utilize your external drivers for some reason then that could be a huge problem. One of the common issues with hard drives is when your USB device or external hard drive just keeps connecting and disconnecting. This kind of issue could be caused by a faulty USB port, some issues with the USB drivers, your computer’s Power Options, corrupted or damaged system files, and many other factors. The connecting and disconnecting issue with USB devices and external hard drives isn’t really new and has been experienced by many users for years now. Although this issue has somewhat decreased in Windows 10, there are still some users who encounter it every now and then. Worry not though for there are fixes that you can try to resolve the problem. Refer to the following straightforward solutions to resolve the issue with your USB device or external hard drive.

Option 1 – Plug your external device on a different port

If your USB device keeps on connecting and disconnecting then the first thing you can do is to try connecting it to a different port. This will help you isolate the problem. In some cases, the port where the USB is connected can be malfunctioning or obsolete so you need to check that possibility by plugging your USB device into a different USB port.

Option 2 – Update or reinstall your USB drivers

As mentioned earlier, the problem could be due to some issues with the USB drivers. It could be that it has to be updated or you need to reinstall it. To do that, follow these steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Try turning on the USB External drive

There are times when your system turns off some drives in order to conserve your computer’s power, etc. as a result, the driver that’s required to run your external hard drive properly ends up getting disabled. To fix this, you can prevent your system from turning off your external USB drive by following these steps:
  • You need to make sure that the external drive is connected to your system first.
  • Next, go to the Start Menu and type “device manager” in the field, and click on the appropriate result to open the Device Manager.
  • After opening the Device Manager, expand the category of the Universal Serial Bus controllers.
  • Then double click on your USB Mass Storage device and take note that the name might be different on your system.
  • Now go to the Power Management tab and uncheck the checkbox for the “Allow the computer to turn off this device to save power” option and click OK to save the changes made.

Option 4 – Turn off USB Selective Suspend

Another thing you can try is to turn off USB Selective Suspend especially when the issue has something to do with the Power Options. There are certain systems that are configured to disable USB devices after some time which could be the root cause of the problem. Thus, you need to turn off USB Selective Suspend. Here’s how you can do it:
  • In the Start Menu, search for “control panel” and open the related search result.
  • Then go to Power Options and click on the “Change plan settings” option.
  • Next, select “Change advanced power settings” and look for the USB settings and then expand it.
  • From there, you will see the USB Selective Suspend setting. Disable it and click OK.
  • Now restart your computer and check if it resolves the problem or not.

Option 5 – Format your drive

  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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Fix Black background behind Folder icons
The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:
  • Open the Search bar and type “disk cleanup” in the field.
  • After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
  • Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.
  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
  • From there, select all the files and delete them.
Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
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