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How to Fix Windows 10 Error Code 0xc004c008

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Restoro box imageError Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

  1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
  2. In the Run window type “SLUI 4” and click enter.
  3. A Phone Activation window will open up, after which you'll need to select a few options.
  4. First chose the country in which you registered the product for the first time.
  5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
  6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
  7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
  8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
  9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

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How to Fix ACPI_BIOS_ERROR in Windows 10
BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.
  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.
  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.
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Fix Media Player – Server Execution Failed
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
  • Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
  • After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

  • Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
  • Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
  • After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
  • Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
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Malware Guide: How to Remove DownloadAdmin

What is DownloadAdmin/ Updateadmin?

As a digital creation of Blueis, the DownloadAdmin application peruses your computer system for programs/applications that are outdated. This program then makes the necessary updates/installation on your computer, as if it were the Administrator. While most people might consider this application harmful, scrutinizing the Digital Publisher/Creator of the application should be reason enough to remove DownloadAdmin (and any other associated program) from your computer. Why? Blueis is infamous for producing/distributing “adware type software”, according to herdProtect Anti-Malware. Is that not a plausible reason for you to remove applications associated with that publisher? Additionally, DownloadAdmin not only updates your outdated applications, but it installs additional programs - usually utility tools and search toolbars. This is a sly way to promote third-party software and to get ads loaded onto your computer system. Technical details about DownloadAdmin include:
Digital Publisher: Blueis Product Version: 4.0.0.1 Original File Name: DownloadAdmin Entry Point:  0x0000234A

Assessment of DownloadAdmin

For this assessment, the DownloadAdmin file was obtained and installed on a test computer. After the DownloadAdmin/Updateadmin application was installed, it made several modifications to the computer system. These modifications may class the newly installed file as a PUP (potentially unwanted program). Outlined below is what took place after the file was installed.
  • Updated an outdated application installed on the computer

Subsequent to the update made by Updateadmin, I thought the PUP had run its course. However, it was not quite finished. It was after scanning the contents/programs of my Local Drive, I stumbled on an additional program, one that I did not download or install, at least not intentionally. As predicted, the DownloadAdmin application scanned through the computer system (in the blink of an eye), during installation and made adjustments to an application already installed. This program was the Mozilla Firefox. Since Mozilla Firefox was rarely used on the PC in question, the DownloadAdmin application thought it quite appropriate to revive the Mozilla Firefox browser, by replacing it with the latest or more contemporary version.
  • Installed a search toolbar

While DownloadAdmin did request permission to install an updated version of my Browser, it provided no warning about installing a search toolbar. This is quite shady and deceptive. In addition to updating the Internet Browser, DownloadAmin also installed the SearchProtect toolbar (Conduit). This toolbar is no stranger to the market as I’ve encountered it on several occasions during my assessment of malware.

Should you remove DownloadAmin?

That decision is totally yours to make. However, here are some reasons why most people would consider that program unwanted
  • It updates your outdated programs

In most cases, at least those I’ve seen, if a user has a program installed, they don’t necessarily want a new version of that program. In fact, this PUP could spell trouble since some programs, especially paid, require a license to use the software. When that program is updated/ upgraded, you might have to acquire a new license to get it to work.
  • Unnecessary program

If you’re totally lackadaisical and loathe the idea of doing work yourself, this program might come in handy. Many users will update their computers manually by using Microsoft’s preinstalled/pre-programmed updater in their computer’s Control Panel. This option searches for and installs all the necessary programs to keep your computer safe and secure. The DownloadAdmin program only occupies needed space and resources on your computer. However, what’s good about this program is that it doesn’t operate at the start time so it doesn’t necessarily cause unnecessary lags on your computer.
  • Modifies your search experience

By installing a search toolbar called SearchProtect, Updateadmin modifies or changes the browsing experience you’re accustomed to. SearchProtect hijacks your browser and changes your homepage to their choice while removing yours. This is often hard to reverse since the publisher created this software to remain once installed. To completely remove DownloadAdmin from your computer, click here to download and install Spyhunter
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Your password may have expired or ...
There are instances when you have to connect to another Windows 10 PC via remote connection from another Windows 10 PC. However, when you encountered an error saying, “Your password may have expired or the remote pc might not accept blank passwords” while doing so then read on as this post will walk you through how you can fix it. Here is the full content of the error message:
“Your password may have expired, or the remote PC might not accept blank passwords. Try connecting again. If this keeps happening, ask your admin or tech support for help.”
It is unknown what the exact cause of the error message is as it could involve several factors. Even so, there are still various potential fixes you can try to fix this kind of error. You can try to check if your password has expired or troubleshoot any issues with the network. You could also use a remote desktop application or configure the settings of firewall or restart the remote desktop service. For more details, refer to each one of the given options below. But before you proceed, make sure that you have someone to help assist you on the other side to help you troubleshoot the issue.

Option 1 – Try to check if the password has expired

The first thing you can do to fix the problem is to check if the password has expired as it could be the reason why you’re experiencing this problem. You have to make sure that you are using a user account that is on the remote computer and then check if the user account password has not expired yet. And if your PC is not within your access, then you can just ask someone to verify the password for you.

Option 2 – Try to troubleshoot network issues

To troubleshoot network-related issues that might be the one that triggers the error, you need to run the Network Troubleshooter. To get started, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to use a remote desktop software

A number of users reported that the issue occurred when they used the universal app for Remote Desktop and they were able to fix it by switching to the Remote Desktop application. Thus, you can try to switch to the remote desktop software and see if it fixes the problem or not.

Option 4 – Try to configure Firewall settings

You might also want to configure the settings of the Firewall as it could also help in fixing the problem. It is possible that the firewall is blocking the incoming connection on the remote computer. To check if whether the firewall is the culprit or not, follow the steps below.
  • Go to Windows Security and then go to Firewall and network application.
  • Next, click on the Advanced Settings link. This will open the classic Windows Defender Firewall and Advanced Security application.
  • From there, look for the rule named “Remote Desktop – User Mode (TCP-In)” under inbound rules and check if it has been disabled or not.
  • If the rule is disabled, you have to enable it.
  • Once done, check if the error is now fixed or not.

Option 5 – Try to restart the Remote Desktop service

If none of the four given options given above worked, you might want to restart the Remote Desktop service as it can help you in fixing the problem. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the Remote Desktop Service and right-click on it, and then click on the Restart option.
  • Once done, check it was able to fix the “Your password may have expired or the remote pc might not accept blank passwords” error or not.
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Microsoft Windows 11 limitations surfacing
windows 11As more and more people get into insider preview of upcoming Windows 11 we will see more and more different takes and opinions on it. Generally speaking, the first wave was quite positive when it was previewed but how time is passing more and more limitations and frustration comes to the surface. Some of the limitation that is inside it, which have been confirmed by Microsoft itself includes features missing that we had in Windows 10 like moving the application to the taskbar in order to pin it, moving the file in the taskbar to open it in default application and some big annoyances like Windows opening widgets always in Edge no matter what is your default browser. Not being able to move the taskbar from the bottom is also one of many illogical things. There is not really a point in these missing features since they were working fine in Windows 10 and many users liked them since they could customize Windows more to their liking, now with this new look at limitations it reminds me personally much of apple macOS and I will be honest, I am not a big fan of that kind of thinking. If I wanted that kind of OS I would have gotten myself a MAC, not custom build PC, but hey, Linux is always a free alternative, and how Microsoft itself is pushing limitations and in my opinion bad design choices along with awful system requirements that might just be a case for a lot of users. I am really not sure what is logic behind these moves and I am sure they have their reasons but this time it seems that their take on the new OS is not resonating well with the overall user population, well at least what I have heard so far. Things of course can still be changed and made for the better and I would rather see release postponed and issues addressed than getting more system hogging and limited new OS that at its current state looks like reskinned Windows 10 with limitations.
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How to Fix Runtime Error 217
Runtime Error 217 can be a big problem if you use your computer for business purposes and you have confidential data/documents stored on your system. This runtime error is quite dangerous. It can slow down your PC performance, lead to system failure and crash, make your system vulnerable to hacker’s attack, and also corrupt important files on your system.

Solution

Restoro box imageError Causes

There is no one particular cause behind the Runtime Error 217. This error can be attributed to several factors such as:
  • Corrupt, missing, or faulty register DLLs of programs. This is usually the cause for Runtime Error 217 when installation is unsuccessful and the crucial system files fail to be registered within the registry.
  • Exposure to Viruses like malware, adware, and spyware. Once a virus (es) gain access to your PC, you may experience Runtime Error 217. These malicious programs can damage your hard drive, boot sectors, memory banks, and registries.
  • Outdated Msvcrt.dll (a Microsoft Visual C++ file) file called.
  • Incorrect Regional settings

Further Information and Manual Repair

If you see Runtime Error 217 message pop up on your computer screen, you must fix and repair it right away before it becomes a big threat to you and your PC. Though Runtime Error 217 is alarming this does not mean that you need to panic. Keep calm and follow the recommended solutions to fix Runtime Error 217 given below.
  • If the error occurs because you called the outdated Msvcrt.dll file, then you must update the file. This can be easily done by clicking the start menu, accessing the control panel, and then hitting the Windows update tab.
  • When you experience Runtime Error 217 due to incorrect regional settings on your PC, then to resolve this issue simply go to the start menu and select Control Panel. Now in the control panel, you’ll find the option clock, click on it and go to the language and region settings. Choose your specific regional settings and save.
  • If the cause of the Runtime Error 217 is incorrect registry entries and DLL files corruption, then to fix the error, you need to download a Runtime Error 217 fixer. After you download this repair tool, run it on your PC. It scans and detects corrupted files and repairs the error swiftly.
  • Nonetheless, if the cause of this problem is a virus, then you need to install a powerful antivirus program. When you run it, the antivirus scans your PC for viruses. Once the scanning is complete the results are displayed on the screen. The results show exactly how many viruses you have on your PC. Once the scan is complete, delete all the files and click repair.
Regardless of whether you have experienced the Runtime Error 217 on your PC or not, it is advisable to install a powerful antivirus and run it every time you use your PC. By running it regularly, you can make sure that you are not exposed to viruses, malware, and spyware programs. Even if your PC gets infected by them, you can delete and remove them timely before the damage is done.
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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
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Can’t connect to this network Windows issue
Internet connectivity issues like Can’t connect to this network present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should resort if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet. The second step is to uninstall the driver for your network adapter. This solution is to resort if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:
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  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.
A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:
  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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Advice when you have broken key on a keyboard
Having any kind of hardware malfunction is not a pleasant place to be. Even a minor malfunction like a broken key on a keyword can introduce certain bad feelings, frustration, and difficulty in working. So, what are your options when the dreaded key on the keyboard breaks? From my point of view, there are three options that could be accomplished in order to continue working.
  1. Replace broken keyboard with the new one

    Yes, the best and most expensive solution, just bite the bullet and buy a new working one.
  2. Replace key with another key

    So you broke some key, if you can replace it with another key which you do not use, this option will work only tho if the broken key is not Space bar, enter or similar with specific shape and size.
  3. Remap key

    use Windows power tools to remap key function to another working key
There you go, three options to continue working with a broken key on the keyboard.
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HDMI Port not working properly in a Windows PC
HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:
  • First, open the Windows settings app.
  • Then navigate to Update & Security > Troubleshoot.
  • From there, scroll down until you see the Video Playback section and click on it.
  • After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.
On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
  • From there, Windows will automatically check for problems and update the Graphics card drivers.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:
  • You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
  • You can also check if the HDMI cable you are using is still in working condition.
  • You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
  • Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.
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