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A Guide to Resolving Error Code 35

Error Code 35 - What is it?

Error Code 35 is a typical Device Manager error. It indicates information missing to properly configure your device.  Error code 35 is usually displayed in the following format:

“Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Code 35”

Solution

driverfix boxError Causes

The 2 common reasons for Device Manager error code 35 are:

  • Outdated BIOS
  • Mis-configured, corrupted, or outdated Drivers

No matter what the reason may be, it is advisable to resolve the problem immediately without any delay otherwise you will be unable to use your hardware device.

Further Information and Manual Repair

Below is the list of the most effective and easy to perform solutions to resolve error code 35 on your PC. These solutions do not require any technical knowledge or understanding. Simply follow the instructions to resolve this error code.

Method 1 - Update the BIOS

BIOS (Basic Input/Output System) is the embedded software on the computer’s motherboard.

Though not all PCs have the same BIOS manufacturer, but the steps for updating the BIOS are similar for all versions.
Before you get started with the updating process, first identify your current BIOS version.

  • For this, go to the start menu and type msinfo32, and press enter.
  • Now click System Summary to view your BIOS version. Here you will see the version number and date.
  • Now check your PC motherboard manufacturer’s website to download the BIOS update for the model you own. Also, download any Read Me Files and documentation. These contain guidelines and precautions that you should know before you update.
  • Backup all your data and existing BIOS before you update the BIOS version. This will keep your data protected in case the attempt to update BIOS fails.
  • Also, when updating, make sure to use an uninterruptible power supply. Remember power outage or even a small power fluctuation can corrupt the BIOS which is something you don’t want.
  • Now it’s time to perform the update. Run the downloaded installer for the BIOS updating software. Double click on the executable file.
  • Look for a button names Update, Flash, or Run.
  • Click on it to start updating the new version
  • After the update is complete, your computer will restart automatically.

This will hopefully resolve the problem. However, if the error still persists then there is a possibility that the error code is related to outdated drivers. To resolve, try method 2.

Method 2 - Download Driver Assist to Update Drivers Automatically

Update drivers to repair error code 35 on your PC by simply downloading DriverFIX. This is a cutting-edge program deployed with an intelligent programming system.

It is compatible with all Windows versions.

It scans your PC for problematic drivers and updates them with the latest and compatible versions automatically and in a few seconds thereby repairing all Device Manager error codes including error code 35 generated due to outdated/corrupted drivers.

In addition to this, it updates all device drivers on a regular basis, so you don’t have to stress over and keep a track of what drivers on your PC need to be updated and when.

Click here to download DriverFIX to resolve Device Manager error code 35 today!

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TeamViewer stuck on Initializing Display
One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.
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  • After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
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Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.
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Option 5 – Try to kill any conflicting processes

  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
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Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.
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0x000000A5 - What is this Error Code?

0x000000A5 is a stop error code also referred to as a blue screen of death error code. It is related to Advanced Configuration and Power Interface basic input/output system in Windows. It often leads to a sudden system shut down or your system may restart unexpectedly. Blue error codes like 0x000000A5 are the most severe and dangerous types of errors Windows can encounter. Ignoring 0x000000A5 error pop-ups and not repairing it timely can result in system crashes, valuable data loss and system failure.

Solution

Restoro box imageError Causes

The 0x000000A5 error code occurs particularly because of the ACPI BIOS error. This error message on your computer screen indicates that the Advanced Configuration and Power Interface (ACPI) BIOS of the computer is not compatible with your Windows system and is not fully compliant with the ACPI specifications. BIOS is a set of software. Through this software, the operating system communicates with the computer’s hardware devices. The ACPI is a part of BIOS and the Windows operating system. It is the standard for the way BIOS works. The presence of ACPI in the BIOS on a given Windows system determines whether the system can make full use of features such as Power Management or Plug and Play. Here’s what happens: traditionally, ACPI BIOS implementation tries to manipulate hardware resources directly through BIOS code for hardware functionality nonetheless if the ACPI-based BIOS is not compliant with the ACPI standard on your system, it may not support workable communication between the operating system and the hardware. This results in imbalance as the operations cannot be synchronized which results in system shut down, system instability, and machine failure. As a warning stop error 0x0000000A5 is displayed on the screen.

Further Information and Manual Repair

To fix the error message 0x0000005A on your PC you don’t need any professional assistance. Solving such blue screen errors in just a couple of clicks is not possible with Restoro This is a multi-functional and feature-filled registry cleaner and system optimizer that helps PC users resolve practically every type of system instability issues and registry errors including BSoD errors like 0x000000A5. It offers a comprehensive suite of utilities including registry cleaning, privacy issue detection and repair, system stability error identification, and Active X and Class issues detection. This innovative and advanced PC fixer is designed to ensure and deliver optimum system performance. It scans and detects causes for 0x000000A5 error code and repairs them in seconds. It has a neat and intuitive layout and easy navigation which makes this repair tool extremely user-friendly. Users of all levels are it novice or experienced can use it with ease and fix all types of PC-related errors like 0x000000A5 right away with no hassle. ACPI BIOS Error can be quickly resolved with this tool. This error tool offers outstanding compatibility. It is practically compatible with all Windows versions.

Restoro download

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Option 1 – Try running the DirectX Diagnostic Tool

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Option 2 – Try updating or re-installing DirectX

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Option 3 – Update or reinstall the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.
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If you encounter an error code of 0xa0000400 while trying to upgrade your Windows 10 computer using the Windows 10 Upgrade Assistant or the Windows 10 Media Creation Tool, then you might find this post useful as it will guide you in resolving this problem. When you get this error, you will see the following error message:
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As you know, keeping your computer up to date with all the Windows Updates is important and is imperative especially if you are experiencing a couple of issues like the Windows Upgrade error 0xa0000400. At the time of writing, there is no specific cause that has been found for this error. However, there are some potential fixes that might help you. You can try to recreate the Windows 10 installation USB and get the ISO files or you could also get a newer version of the Windows Media Creation Tool, or turn off your internet connection at a specific time or run the Windows Update troubleshooter. For more details, refer to the options given below.

Option 1 – Try to recreate the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
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Option 2 – Try turning off the Internet connection at a specific time

You might want to turn off your internet connection at a specific time. This option can be quite tricky so what you need to do is to disconnect the internet connection when the update is downloaded using the Windows Upgrade tool. It’s actually okay since all the files you need would be downloaded safely and the Windows Upgrade tool will be the one to install the newer updates using those files.

Option 3 – Try to get a newer version of the Windows Media Creation tool

You can also fix the Windows Upgrade error 0xa0000400 by using the latest version of the Windows Media Creation tool. And so if what you have is an older version, you need to update it in order to resolve the error and upgrade your Windows 10 computer.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files in your computer.
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
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Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
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Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

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Option 4 – Try to remove the Graphics card physically

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What is Steam proton?

Proton is a WINE fork with some extra capabilities, to play games and run applications not native and not made to run natively under Linux OS. It is supposed to bridge the Gaming issues for PC users and let them more freedom in choosing an operating system to game on.

Find out if your game supports Proton

Although there are a lot of titles that nowadays run natively on Linux some will still need proton in order to run at all and sadly some of them will not be able to run on Linux even via proton but seeing how Valve is busy and it is trying to push its ideas and technology slowly this gap is closing. In order to see how the game you want to play performs and behaves on Linux and proton environment visit https://www.protondb.com/ and find out. As soon as the site loads you will be greeted with statistics and a search option to find out the status of the desired game with one of the given statuses: Borked, Bronze, Silver, Gold, Platinum, and Native. As you probably guessed native means that the game will work on Linux out of the box and borked will probably not work at all. Platinum and gold status means that game will run on proton without any input or tweaks from the user while silver and bronze means that it will work but might need some tweaks in order to make it work.

How to get Steam proton?

In order to run games under proton inside Linux, you will need firstly a Steam client which luckily works naturally on Linux. Unlocking/activating Steam Proton on your Linux-based system is easy. Just head over to Steam > Settings > Steam Play and toggle the option “Enable Steam Play for Supported Titles”. Valve has tested and fixed some Steam titles and you will now be able to play those titles. However, if you wish to go even further beyond, and play titles that even Valve has not tested, toggle the option “Enable Steam Play for all titles”.

Conclusion

Even we are not there yet, native gaming on Linux is gaining a foothold each day. Will Steam’s OS with proton technology be one that will turn the tide from Windows or some other tech we cannot tell but one thing is for sure, more choices mean better products so I am hopeful for a bright future.
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Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
  • First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
  • After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
  • Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:
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  • Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
  • Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.
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If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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Enable or Disable Status Bar in File Explorer
As you know, the Windows File Explorer is quite a responsive program and contains tons of features. It allows you to do various customizations by changing Settings or changing the value of a Registry key or Group Policy modification. Either way, you will be guided on how you can enable or disable the Status Bar in File Explorer on your Windows 10 computer. The Status Bar is located at the bottom of the File Explorer and shows you how many items are inside the folder and how many items you’ve selected. In addition, it also shows you information about each item and can display items using large thumbnails with just a single click. In order to enable or disable the Status Bar in File Explorer, you can use the two given options below as reference. You can either use the Folder Options or the Registry Editor.

Option 1 – Enable or Disable Status Bar via Folder Options

  • Tap the Win + E keys on your keyboard to open File Explorer.
  • Then tap the Alt + F keys and click on Options.
  • From there, make sure that you are in the View tab and look for the “Show Status Bar” option in the list that gets populated.
  • After that, check if the Show Status Bar option is enabled or disabled. It is supposed to be enabled by default so if it is enabled and you want to disable it, just simply uncheck its checkbox otherwise, leave it as it is.
  • Now click on Apply and then OK to save the changes made

Option 2 – Enable or Disable Status Bar via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to pull up Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced
  • Afterward right-click on Advanced and select New > DWORD (32-bit) Value and then input “ShowStatusBar as the name of the newly created DWORD.
  • Now double click on the new DWORD and change its value to “0” if you want to disable Status Bar and “1” if you want to enable it.
  • Then exit the Registry Editor and restart your computer to apply the changes made.
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Fix Windows Upgrade Error 0x800F081E – 0x20003
If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
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