A Guide to Resolving Error Code 35

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

The author of the famous software library mode-ipc that gets over a million downloads per week found that it has some questionable code inside. The code itself behaves like this: if it finds out that your location is within Russia or Belarus it will try to replace the contents of all files on the computer with a heart emoji.

One important thing is that we here are not supporting the current Ukrainian situation and are against any type of violence or war but we also do not support this kind of behavior as well. If we look at this only from a technical perspective, we would then classify the mode-ipc library as malware and a harmful piece of code no matter the motivation behind it.

So this so-called protestware is well basically malware, but not always, it will protest when certain conditions are met. The issue with this is that companies and users should not be placed under harm if they do not share the personal view of the code author. Imagine if, for example, I would publish code to delete all pictures from your computer if my code found out that you do not like metal music. I guess you not liking metal music and war in Ukraine are two very different things but the source is the same, unreliable code that invades your privacy in order to serve one purpose, punishment for disagreeing with my personal views and that should not be allowed.

Not all protestware are equal, some will not harm your computer on purpose, they will just annoy you with some messages like viruses did in their infancy stages, others might place some developer sanctions but no matter the outcome basic principle is the same, it does something without user consent and without informing the user that something like that might happen.

On the internet, many blog posts and discussions were open about this issue and its morality. Discussion is still active with different takes on the situation and how to prevent it. Our take on this matter is that professional developers should have standards and not submit to doing harm for the sake of personal views and feelings.

In the long run, this kind of behavior and practice can only harm developers involved in this kind of entanglement. Infected libraries will in time stop being used since people would not trust them and authors will have a stain on their name as impulsive or not trustworthy.

When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:

1. Fixed,
2. Expandable
3. Differencing

If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.

Disk Write Error in Steam is thrown at you while you try to download or update the game in your library. If you are an unfortunate user of Steam that has encountered this error do not sweat, the error is usually tied to permission in windows or file corruption and not to hardware issues and can be easily resolved.

In this guide, we will go through solutions for this specific error and it is advisable to go through solutions as they are presented since they go from the easiest and most common issues.

Restart PC and Steam

The easiest and quickest way of resolving this issue is just a simple restart of the Steam client. Just completely quit Steam and they run it again, if this has not solved the issue try rebooting your PC. In most cases, this can solve the issue since this error is known to be introduced with some communication issues with OS (Windows)

Set Write permissions

Disk write permissions could also cause this error because if by any chance the Steam library folder has been set or changed to the read-only client would be unable to write anything in it. To easily solve this issue completely exit the Steam client and rerun it as administrator. Just right-click on it and select Run as Administrator. If this has solved your issue run Steam always as an administrator.

To run always as an administrator right click on the steam executable, go to properties, and inside properties go to the compatibility tab. In the compatibility tab check run as administrator and click on OK.

Clear download cache

If for any reason cache has become corrupted there is a big chance that this might be an issue why there is a disk drive error in Steam. To clear download, cache goes into your client, and on top drow down menu click on steam. Find and open settings and inside go to the downloads tab. Locate a clear download cache and immediately you will be prompted to restart Steam. After restart, you will be asked to login into steam and the issue with disk write should be gone.

Repair library folder

Library folder issues can also be the source of disk write annoyance so let's repair them. Click steam in the top left and go to the settings. Locate and click on Downloads and then go to Steam library folders. You will be here shown all disk drivers you are using for steam games and all of the games that are downloaded.

Select the game you are getting errors with and click on three dots on the far right. From the menu choose the repair folder option. Take note that the more games you have installed, the more time the repair process will need.

Change download server

Sometimes the issue is not at your end at all, servers can experience problems and outrages and this can directly reflect at your end with a disk write error. If any of the previous solutions have not resolved the issue this is the next logical step to try. If the server is facing issues then changing the download server will resolve the issue at your end.

Click on settings in the top drop-down menu and then click on the Steam library folder. Find the downloads page and then click on download region, Choose another server than one nearest to your location since that's what will Steam choose by default.

One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:

“Failed to transfer logged messages to the log event with status 50.”

According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:

• Log in as administrator and right-click on the system drive.
• Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
• Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
• Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.

• Boot your computer in Safe Mode.
• Next, open Command Prompt with admin privileges.
• Then type and enter this command to execute it: chkdsk c: /f /r
• Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.

What Is 0x80040600 Error?

The 0x80040600 error is a common error that becomes particularly distressing for Outlook users. This error prevents users from sending or receiving emails through Microsoft Outlook. Users may also encounter this problem while altering an entry on the calendar or adding a new contact. There is no obvious message that is displayed to the user when this error occurs. However, Outlook displays a vague message that includes the code 0x80040600.

Solution

Download available to recover all lost Outlook data

Error Causes

The primary cause of this error is a problem with the PST file. When the PST file is corrupt, missing, or damaged, this error occurs at once. The PST file is essentially an important file that stores crucial and personal information of an individual’s accounts. Sometimes this error is because the file is corrupt while at other times, the reason that it occurs is that the file is too full to accommodate any further information. Irrespective of the causes of this problem, it is important that this error is promptly fixed to ensure the proper and uninterrupted functioning of Outlook in the future.

Further Information and Manual Repair

The error occurs because the Outlook application encounters problems while attempting to receive, send or read emails. Some solutions that can work wonders and help you get rid of the problem are outlined below.

• As soon as the error appears, the first solution is to restart the system. This is the first thing that must be done because a lot of times, these errors can be removed by simply restarting the system. This will, hence, save the user the inconvenience of manually fixing this problem.

If restarting the system doesn’t resolve the problem and the error message displays again, it is advised the user makes use of the ‘Inbox Repair Tool’. This is the most commonly used and effective approach to fixing a corrupt PST file. The procedure to remedy this Personal Storage Table file or PST file is listed below.

• Go to the start menu. Type Run and launch the Inbox Repair Tool by typing the following path:  drive name: Program FilesCommon FilesSystemMapiLocale IDscanpst.exe. Now click Ok. A pop-up message will appear. Enter the file name and path of the damaged PST file. Now click on the Start button. Here it is important to mention that the inbox repair tool may take a long time depending upon the file size and the amount of data that has to be recovered. However, it is the most effective way of fixing this problem.

Windows 11 has arrived and it is being adopted all around the globe as we are writing this article. People are adapting it daily and today we will take a look at some advanced security features of the new Windows and do you really need an antivirus in it. It is not a secret that Windows 11 is the most secure Windows ever created, well at least up until now. It is packed with advanced security features like S-mode, Secure Boot, and Trusted Platform Module (TMP 2.0). All these new security features that Microsoft has advertised made people question are enough for security or do you still need third-party Antivirus software. In order to get an answer to this question, let us first take a detailed look at what each one of them does, and then we will give you our opinion on a given subject.

Windows S mode

For everyday home use, Windows 11 S mode is the most secure feature to have on your PC. This is a safety protocol where only apps from Microsoft Store are allowed to be installed. This eliminates the risk of installing third-party apps that may contain viruses or malware. Furthermore, S-mode protects your web browsing activity through the Microsoft Edge browser. S-mode does not allow you to use other browsers for security reasons. If you are using Windows 11 in S-mode, your PC and data will be secure in most parts. You need not buy antivirus when using Windows 11 in S-mode.

Windows Defender

The inbuilt security suite, Windows Defender was launched for the first time in 2006. Earlier to that it had existed and was known as Microsoft AntiSpyWare. Windows Defender has undergone significant improvements over the years. In its latest version available with Windows 11, Windows Defender offers a comprehensive range of security features. It is available under the Windows Security system. Some key security features include real-time virus and threat protection, account protection, firewall & network protection, app and browser control, parental controls, and device (hardware) security. This is comparable to security features offered by third-party antivirus programs.

Microsoft Account

In Windows 11, it is necessary to use a Microsoft account that will be linked to your device. This ensures the security of your data in case your device is lost or stolen. You just need to make sure that you have set a strong password for your device. Windows 11 also has Bitlocker that keeps your data in encrypted form.

Ransomware protection

In view of rising cases of ransomware, Microsoft has introduced dedicated ransomware protection in Windows 11. It works by stopping apps from carrying out unauthorized changes to files and folders. Users can choose their important files and folders that they want to be protected from ransomware.

Conclusion

As we went through Windows 11 security features, we can clearly see that it is packed heavily with many security features that aim to protect your data and your identity. Looking at them, one can clearly come to the conclusion that you do not really need any third-party software and that Windows itself can catch and protect most of the issues, and they would be right. If you use Windows 11 carefully, meaning that you go only to trusted websites, do not open suspicious emails, and click on suspicious links, if you do not use extensively external USB devices or mass media you really do not need any kind of third party protection, Windows built-in tools will do well and keep you protected. However, if you do come in contact with other people's USB devices if you surf over the net, and overall if you really want to be at peace of mind that you are protected you will still need a well-established third-party software protection solution. Windows 11 has great security features, best so far in any Windows but it is still far from being a solution that does not require dedicated protection solution. So do yourself a favor and grab one. We recently had a top antivirus software review, find the article here and pick one that is best for you. https://errortools.com/viruses/the-best-antivirus-software-of-2021/

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

If you encountered an error message that says, “Unhandled exception has occurred in your application”, when you start your Windows 10 computer, read on as this post will guide you on how you can fix it. This kind of error usually appears in a Microsoft .NET Framework window and it mostly pops up as soon as you turn on your computer. Here’s the complete context of the error message:

“Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”

When this error occurs, your computer may freeze or display other suspicious behavior at times. Either way, there are several options you can check out in this post to resolve this issue, so read on. This kind of error could be caused by several factors. It could be due to your antivirus program or other third-party programs installed on your computer. It is also possible that the installation of the Microsoft .NET framework id corrupted or some of its installation files are corrupted. Thus, to fix the error, there are a few suggestions you need to follow such as:

Option 1 – Try to temporarily disable your anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive in your computer. There are times when you encounter problems like the “Unhandled exception has occurred in your application” error due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program in the meantime and check if it fixes the error or not.

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted, check if the error is now gone. If it is, then the culprit is some third-party program. Thus, you have to enable the third-party programs one by one to find out which one of them is causing the the “Unhandled exception has occurred in your application” error.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the “Unhandled exception has occurred in your application” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual check especially if you are getting this issue of abnormal program termination.

• Install some qualified drivers – A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.
• Download and install or Update DirectX – As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.
• Install the Microsoft DirectX End-user runtime – The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.
• Update or install the .NET framework – The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Error Code 0x80070002 – What is it?

Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:

• Presence of message box highlighting the name of the Windows Update error code
• The inability of users to complete updates on their system

Error Causes

If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.

Further Information and Manual Repair

Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service. Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.

Method One: Stop Windows Update Service

Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial, to begin with, this step, as it prepares users to delete temporary update files when the Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.

• Step one: Type Control Panel in the Search box near the Start button
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box
• Stop four: Select Administrative Tools
• Step five: Click Services, then search for Windows Update
• Step six: Right-click Windows Update service, then select Stop

After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.

Method Two: Delete Temporary Update Files in SoftwareDistribution Folder

Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.

• Step one: Open File Explorer, then open Windows folder in drive C
• Step two: Double-click SoftwareDistribution folder
• Step three: Open the DataStore folder and delete all files within this folder
• Step four: Click Back to access the SoftwareDistribution folder
• Step five: Open the Download folder to delete all files from this folder as well

While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.

Method Three: Restart Windows Update Service

Once you have logged on as an administrator and deleted appropriate update files in the SoftwareDistribution folder, follow the steps below to restart the Windows Update service.

• Step one: Type Control Panel in the Search box near the Start button.
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box, then select Administrative Tools
• Step four: Double-click Services
• Step five: Search for the Windows Update service
• Step six: Right-click the Windows Update service, then select Start.

Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see the error code 0x80070002 message box.