Fix Network driver issue in Windows

Error Code 0x80070002 – What is it?

Error code 0x80070002 is a Windows Update error code. It occurs due to corruption errors which result when missing files in Windows Update prevent users from accessing updates on their system. It affects Windows 10 users and presents similar symptoms as error code 0x80070003, another Windows Update error. These symptoms include the following:

• Presence of message box highlighting the name of the Windows Update error code
• The inability of users to complete updates on their system

Error Causes

If certain files are missing in Windows Update on your system, you will most likely experience error code 0x80070002. These missing files prevent Windows Update from functioning properly even in cases where an update is downloaded on your PC.

Further Information and Manual Repair

Manual repair methods are necessary to resolve issues related to many Windows error codes. To fix Windows Update error codes like error code 0x80070002 in Windows 10, users will need to apply several procedures that include stopping and restarting the Windows Update service. Note that the methods listed below must be done in the order they are listed. This is because they work in conjunction with each other to repair and replace corrupted update files that may be preventing your Windows Update service from functioning correctly.

Method One: Stop Windows Update Service

Stopping the Windows Update service will enable users to begin the manual repair process. It’s crucial, to begin with, this step, as it prepares users to delete temporary update files when the Window Update service is no longer functioning correctly. These temporary files may be the source of the corruption errors resulting in error code 0x80070002. Follow the steps below to stop Windows Update and resolve the error code.

• Step one: Type Control Panel in the Search box near the Start button
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box
• Stop four: Select Administrative Tools
• Step five: Click Services, then search for Windows Update
• Step six: Right-click Windows Update service, then select Stop

After you have successfully stopped the service, proceed by deleting temporary update files in the SoftwareDistribution folder.

Method Two: Delete Temporary Update Files in SoftwareDistribution Folder

Error code 0x80070002 is unlikely to be resolved without addressing the problems related to missing or corrupted update files. By deleting temporary update files within the SoftwareDistribution folder, you will most likely be able to fix the error code and access updates within the Windows Update service.

• Step one: Open File Explorer, then open Windows folder in drive C
• Step two: Double-click SoftwareDistribution folder
• Step three: Open the DataStore folder and delete all files within this folder
• Step four: Click Back to access the SoftwareDistribution folder
• Step five: Open the Download folder to delete all files from this folder as well

While attempting to delete these files, you may be asked to enter a password as an administrator. If this occurs, enter the required password to proceed.

Method Three: Restart Windows Update Service

Once you have logged on as an administrator and deleted appropriate update files in the SoftwareDistribution folder, follow the steps below to restart the Windows Update service.

• Step one: Type Control Panel in the Search box near the Start button.
• Step two: Select Control Panel
• Step three: Type Administrative Tools in the search box, then select Administrative Tools
• Step four: Double-click Services
• Step five: Search for the Windows Update service
• Step six: Right-click the Windows Update service, then select Start.

Once you’ve selected Start, you’ll be able to access the Windows Update service. Verify these manual methods have proven successful by restarting your PC, then check if you can access updates. If error code 0x80070002 has been resolved, you will be able to complete the download process when you attempt to access updates within Windows 10. You will also no longer see the error code 0x80070002 message box.

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

• Tap the Win + I keys to open the Settings app.
• After that, navigate to Devices > Mouse.
• From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
• Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

• Boot your computer into Safe Mode first.
• Once your computer has restarted, tap the Win + I keys to open the Settings app.
• Next, click on Update and Security, and from the left side menu column, select Windows Update.
• After that, select the “View installed update history” option on the right-side column.
• Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
• Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

If you were trying to print some documents but encounter the HIDCLASS.SYS Blue Screen error instead, then you’ve come to the right place as this post will guide you in fixing any Blue Screen errors related to the HIDCLASS.SYS file. HIDCLASS.SYS is a Windows operating system driver file. HID or Human Interface Device includes Keyboards, mice, and other input devices. HIDCLASS.SYS is a critical system driver file that is responsible for connecting different kinds of devices all over the system, including the functionality where a Word Processor can access the printer to print documents. This file comes under the category of kernel-mode device drivers and if the driver fails, it can result in a Stop Error. There are a lot of Stop errors related to the HIDCLASS.SYS file, such as:

• KMODE EXCEPTION NOT HANDLED
• SYSTEM SERVICE EXCEPTION
• DRIVER POWER STATE FAILURE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• DRIVER VERIFIER IOMANAGER VIOLATION
• IRQL NOT LESS EQUAL

The fixes for the Blue Screen errors related to the HIDCLASS.SYS files are pretty simple but before you troubleshoot the problem using these fixes, make sure that you boot your computer into Safe Mode with Networking first. After that, get started on these tips:

Option 1 – Update or rollback or disable concerned device drivers

To fix the HIDCLASS.SYS error, you can also try to roll back, or update, or disable the concerned device drivers.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
• Next, right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 2 – Check for any incompatible devices

The next thing you can do to troubleshoot the HIDCLASS.SYS Stop error is to plug in and out each one of the different hardware that is connected to your computer. Doing so will help you determine which one of the hardware is the one that’s triggering the error to pop up. You will also know what hardware drivers or anything else that could be causing this error which includes external devices like mouse, keyboard, printer, as well as internally attached components like the Graphics card and so on.

Option 3 – Try running the ChkDsk utility

Running the ChkDsk utility can also help you resolve any Blue Screen errors related to the HIDCLASS.SYS file. To run this tool, refer to these steps:

• First, open This PC and right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• Then click on Check under the Error Checking section.
• After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Try checking the Memory for any errors

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the Blue Screen error is fixed or not.

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows users are unable to activate their operating system. It affects Windows 8 and Windows 10 users and features common symptoms which include the following:

• Inability to activate Windows
• Message box with error code 0xc004f034

Solution

Error Causes

Error code 0xc004f034 often occurs due to an issue with the Windows product key. This may occur when users enter an invalid product key or use one that is appropriate for use on a different version of Windows. To correct the issue, users will need to use the correct product key for their system or contact an IT professional if their device is connected to a Key Management Service (KMS).  Windows users affected by this error code may also need to check their system for viruses or missing system files since these issues can result in error codes on Windows devices.

Further Information and Manual Repair

Manual repair methods enable users to fix problems related to error codes. Though some manual repair methods require the use of Command Prompt and utility tools like the System File Checker, even non-technical Windows users can find success simply by following the instructions provided below.

However, note that some issues can be complex, thus requiring the use of an automated tool or help from a Windows repair technician. Consider these options if the manual repair methods below do not resolve error code 0xc004f034 on your Windows 8 device.

Method One: Enter Valid Windows Product Key

Microsoft currently offers several ways for customers to activate their Windows operating system, the most common of which is the product key. This 25-character code verifies that users have access to an authorized version of Windows.

You may get a valid product key from an authorized dealer, a new PC with Windows, or access a digital copy from a Windows website when you purchase your Windows operating system online. Once you have a valid product key, use it to activate Windows and resolve error code 0xc004f034 in Windows 8. Follow the steps below to access the Product Activation Wizard.

• Step one: Click or tab Start button then select Settings
• Step two: Tap or click PC Settings, then select Activate Windows
• Step three: Type invalid product key

Once a valid product key is used, the Product Activation Wizard should complete the activation process. If you are unable to complete the process, however, and error code 0xc004f034 remains unresolved, click the link or instructions the Product Activation Wizard provides regarding activation via phone or customer support.

Method Two: Run System File Checker

Another option available to Windows 8 users is System File Checker (SFC). This tool enables Windows users to scan and repair corrupted or missing system files. Follow the steps below to access SFC.

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Run as Administrator
• Step three: Type sfc /scannow ensuring a space is between “sfc” and “/scannow”.

System File Checker will repair any corruptions found on system files within your machine once you successfully follow the instructions provided. The tool will also replace missing files which will lead to better performance on your PC.

When the process is complete, restart your device then check if you are able to activate Windows. If error code 0xc004f034 is still present, you will need to find another solution via repair method three.

Method Three: Scan for Viruses and other Malware

Viruses and other forms of malware are one of the main issues resulting in poor PC performance and Windows error codes. To fix this issue on your PC, scan your machine for signs of these malicious programs. If you do not have anti-malware software and would like to download one from the Internet, ensure the software you choose is effective before attempting to download it.

Once you have powerful antimalware software on your PC, begin a scan for viruses, Trojan horses, and other forms of malware. If the Windows error code occurred due to issues related to malicious programs, you will be able to resolve the issue. If, however, this manual repair method proves ineffective in resolving error code 0xc004f034, download a powerful automated tool or contact a Windows repair technician to assist you.

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:

• “mfplat.dll missing”
• “The application failed to start because mfplat.dll was not found.”
• “The program can’t start because mfplat.dll is missing from your computer.”

In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• Next, click on Yes if a User Account Control prompt pops up.
• After opening Command Prompt, copy and paste the following command and hit Enter to execute it:

dism /online /enable-feature /featurename:MediaPlayback

• Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:

• Tap the Windows key + S and then type “about” in the search box.
• From the search results, click on the “About your PC” to open the About tab of the Settings app.
• Afterward, scroll down to the Windows specifications and check your Windows version under Edition.

Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:

• Click this link to download and install the Media Feature Pack from Microsoft’s official website.
• Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
• After that, wait until the request is validated. The download should begin in a few minutes automatically.
• Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
• Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.

• Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
• After that, open the windows.old folder and then go to the syswow64 folder.
• Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
• Restart your computer and check if the error is now resolved or not.

Hello everyone, last time we were talking about disk cleanup and its benefits, but as you need to keep your System clean you should also clean and keep your hardware clean as well. Many system issues could be traced and could happen due to dirty PC. In this article, we will give you tips on how to perform safely cleaning on your computer and hopefully point good sides to it so you can develop a healthy habit of regularly cleaning it and keeping it tidy. Keeping your PC clean is not rocket science and you can do it with things you already and probably have in your house. One thing that I would recommend tho to purchase is antistatic gloves since they could prevent any kind of electrostatic discharges thus protecting your electric components. If you have the option to disconnect your PC and get it outdoors, I would highly recommend this approach since all the dust will be dusted outside and not in the room where your computer is. If you can not it is still ok, but since some portion of dust will be set in the room, you might need to dust your room after cleaning your computer.

Cleaning outside case & redusting inside

The first thing after disconnecting your computer is to dust it from outside, here you will need a vacuum cleaner and a brush, gently brush outside dust from your casing and vacuum it with your vacuum cleaner. You can use dustcloth for larger parts but use the brush for fans and connectors. After you have done cleaning the outside part, open the side of your computer casing, put on your antistatic gloves, and get a fine and soft brush, repeat dusting and vacuuming of the inner parts of your computer. If your computer is not regularly been cleaned this part will take a little longer since there would be excess dust inside and it will take a longer time to vacuum it all but keep going until you are left with no dirt.

Cleaning it inside

Fans are troublesome to clean since they will rotate when brushed and that could make you miss certain sports, in order to battle this get a tape and stick the fan into one position, brush areas that you can reach, then unstick it, rotate the head, stick it again in another position and dust off remaining areas which you could not reach before. If your computer is very dirty and some hard dirt is at bottom of the connectors, disconnect desired component and clean the connection properly. plug it back in immediately after cleaning to avoid connecting it somewhere else. Harder stains that could not be dusted could be cleaned with little alcohol. Get your dustcloth just a little wet with alcohol, just a corner, and gently wipe out sticky dust or spills if they are present. Leave it 10 minutes for alcohol to evaporate before plugging it back into an electric socket.

Thermal paste and cable management

If you have money and expertise, every 2 years would be a good idea to change the thermal paste on your processor, all you need to do is buy it from your local computer store online, remove the CPU fan clean the CPU and bottom of the fan and apply new thermal paste, place fan back and lock it. If you do not have expertise in this area, call someone who has to show you how it is done. When cleaning it would be a good idea if you do not have any cable management to do it now, nice and tidy cables not only look good, they also improve your air circulation inside your casing making your computer cooling better. once you are done with it, close back the casing side and plug it back in the wall.

Peripherals

When you are cleaning your computer, do yourself a favor and clean your keyboard, mouse, and screen as well. the keyboard can be quickly cleaned with compressed air in the can and screen and mouse with dustcloth. That's it, remember, keep your PC clean and tidy and enjoy the benefits of non-hardware malfunctions caused by dirt and dust.

Runtime Error 217 can be a big problem if you use your computer for business purposes and you have confidential data/documents stored on your system. This runtime error is quite dangerous. It can slow down your PC performance, lead to system failure and crash, make your system vulnerable to hacker’s attack, and also corrupt important files on your system.

Solution

Error Causes

There is no one particular cause behind the Runtime Error 217. This error can be attributed to several factors such as:

• Corrupt, missing, or faulty register DLLs of programs. This is usually the cause for Runtime Error 217 when installation is unsuccessful and the crucial system files fail to be registered within the registry.
• Exposure to Viruses like malware, adware, and spyware. Once a virus (es) gain access to your PC, you may experience Runtime Error 217. These malicious programs can damage your hard drive, boot sectors, memory banks, and registries.
• Outdated Msvcrt.dll (a Microsoft Visual C++ file) file called.
• Incorrect Regional settings

Further Information and Manual Repair

If you see Runtime Error 217 message pop up on your computer screen, you must fix and repair it right away before it becomes a big threat to you and your PC. Though Runtime Error 217 is alarming this does not mean that you need to panic. Keep calm and follow the recommended solutions to fix Runtime Error 217 given below.

• If the error occurs because you called the outdated Msvcrt.dll file, then you must update the file. This can be easily done by clicking the start menu, accessing the control panel, and then hitting the Windows update tab.
• When you experience Runtime Error 217 due to incorrect regional settings on your PC, then to resolve this issue simply go to the start menu and select Control Panel. Now in the control panel, you’ll find the option clock, click on it and go to the language and region settings. Choose your specific regional settings and save.
• If the cause of the Runtime Error 217 is incorrect registry entries and DLL files corruption, then to fix the error, you need to download a Runtime Error 217 fixer. After you download this repair tool, run it on your PC. It scans and detects corrupted files and repairs the error swiftly.
• Nonetheless, if the cause of this problem is a virus, then you need to install a powerful antivirus program. When you run it, the antivirus scans your PC for viruses. Once the scanning is complete the results are displayed on the screen. The results show exactly how many viruses you have on your PC. Once the scan is complete, delete all the files and click repair.

Regardless of whether you have experienced the Runtime Error 217 on your PC or not, it is advisable to install a powerful antivirus and run it every time you use your PC. By running it regularly, you can make sure that you are not exposed to viruses, malware, and spyware programs. Even if your PC gets infected by them, you can delete and remove them timely before the damage is done.

Error Code 80004002 - What is it?

Error code 80004002 will be encountered when there are absent registry keys. These missing registry keys will hinder an update process when initiated. However, this error code can be averted once the user makes a reinstall of the Windows Update Client. The steps will be highlighted throughout the article.

Solution

Error Causes

Error code 80004002 might occur for various valid reasons. In cases of installing programs, a user might mistakenly install a new program over another, that was not properly (completely) uninstalled. This could cause a stack-up of registry keys and error messages. Additionally, error code 80004002 might be a consequence of malware, viruses, and adware.

Further Information and Manual Repair

If left unchecked, error code 80004002 could amount to system freezes and crashes, slow computer performance, error codes upon installation, and even blue screen errors. To fix this error code, you might want to attempt one or all the methods below. This is due to the fact that the problem might stem from various reasons.

Method 1: Safe Mode

Ensure to boot your computer in safe mode. This is to ensure that you are properly able to troubleshoot Windows update error code 80004002. To load your computer in safe mode, turn on the computer, press F8 before it fully loads to the ‘sign in’ screen.

Method 2: Update Outdated Drivers

One of the many reasons why you’ll encounter error code 80004002 is in light of the fact that your drivers might have been outdated. To check if your driver is outdated, Right click on the Start menu, select the Device Manager option. From there, you’ll be able to tell which device(s) is corrupted and needs updating.

Method 3: Reinstall Windows Update Client

To perform this process, follow the steps below:

1. Locate “My Computer” or “This PC” on your device.
2. Select the “Properties” option.
3. Under the System option, determine whether your System type is 64-bit or 32-bit version of Windows.
4. Use the links below to install the Windows Update client:

Click for 32-bit Operating System

Click for 64-bit Operating System

5. After installation, search for Windows Update from the Search option.
6. Select the Check for Updates option.
7. Once any updates are found, hit Install Updates.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

There are not many applications for creating mind maps, even fewer that are completely free, so it is with great pleasure to present you with Freeplane. Freeplane is mind mapping, Knowledge Management, and Project Management software completely free and open source. You can it here: https://sourceforge.net/projects/freeplane/files/latest/download

And from developers git page and I quote:

Freeplane is a free and open-source software application that supports thinking, sharing information, and getting things done at work, in school, and at home. The core of the software is tools for mind mapping (also known as concept mapping or information mapping) and using mapped information. Freeplane is written in Java using OSGi and Java Swing. It runs on any operating system that has a current version of Java installed. It can be run locally or portably from removable storage like a USB drive. We use Github only as of the main code repository, all other project parts are hosted at the source forge. So all bugs and feature requests are managed in a separate issue tracker. There is a drop-down box for selecting different types of issues. Other sources of inspiration are our new forum and old forum. Some users write their ideas there. Every contributor and every team member freely decides what task he is going to work on, but for making the best decision we can communicate our self-set goals in the above forum. It is supposed to enable early discussions and community feedback and also to motivate you and other people.

How to start hacking and contributing

People new to the project can start with implementing a new small feature or doing some refactoring or documentation and not with the bug fixing. Not all bug reports seem to be equally important, and if there are important bugs they usually get fixed by people who broke the functionality. I think you should first get there :). For internal developer discussions, there is a private mailing list. It is held private to avoid spam mails. If you want to be subscribed let us know what mail address you are going to use with it. This list is the preferred way to ask all code-related questions because they usually get answered soon and by the most competent team member. Some documentation for new developers is available in Freeplane wiki https://www.freeplane.org/wiki/index.php/How_to_build_Freeplane and also here and here. It is written for new guys and should also be maintained by the new guys to stay up to date. Looking forward to any questions and contributions, Freeplane development team

If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem. The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.

Option 1 – Try checking the screen resolution

You might want to try checking the resolution of your screen.

• Open the Windows 10 Settings and go to Display.
• Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
• After that, select the Recommended setting again under Resolution.

Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.

Option 2 – Try updating Graphics & Monitor drivers

You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
• After that, right-click on each entry and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.

Option 3 – Try to run the DISM tool

You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.