The network driver error is a not serious Windows issue. It happens from time to time and luckily it can be solved with a little effort and in a short time period. Today in this article we will explore the most common solutions for driver malfunction for Network adapter inside Windows 10. If you have this particular problem, go from step 1 to the last step since all steps are meant to go from simplest to the most complex.
All of that being said let us fix your Network driver issue.
Check to see if the cable is plugged in and not malfunctioned
The first common issue of the network now working can be cable malfunction or bad contact in your network adapter or in HUB/SWITCH. There are various tools to check the quality and working order of cable but you could also make sure that it is not a cable issue by trying connection with the correct working cable. If the network is restored with another cable then change the malfunctioning cable and your issue is resolved if the problem persists move to the next step.
Check if Windows troubleshooter will resolve the issue
Righ-click on the network icon in the taskbar and choose to troubleshoot problems. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.
Check if the Device Manager is reporting an error and update the driver
If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu.
Once it opens, click on Device Manager to open it,
If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
Reinstall driver
If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically, do not restart your system, instead install the latest driver for your device, then reboot. Since this is a network error, you will have to get drivers on another computer and transfer them via USB to malfunctioning one.
Check Windows update
Check to see if the latest Windows update is installed, update your Windows if needed
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There are times when after you upgrade your Windows operating system, the System Logs under the Event Viewer will display an error message saying, “Event ID 10010 error – The server did not register with DCOM within the required timeout”.
What is DCOM? DCOM stands for “Distributed Component Object Model”. It is a proprietary Microsoft technology that allows the Component Object Model or COM software to communicate across a network. You can consider it as an extension of COM which is equipped with the capability of solving a couple of inherent problems related to the COM model to the better use over a network. COM is a tool that’s used for advanced configuration and troubleshooting in Windows 10. Developers usually use it to configure routine components and application behavior like participation in transactions and object pooling and so on.
The Component Services needs the DCOM wire protocol in order to communicate with the Component Object Model components on other computers. By default, in a Windows-based system, the network computers are configured initially to enable DCOM.
There are also some components in Windows that might require registering themselves with DCOM. However, if they fail to do so, you will encounter the “The server did not register with DCOM within the required timeout” error. To fix this, here are some suggestions you can check out.
Option 1 – Try to use the Component Services
Tap the Win + R keys to open the Run dialog box.
Then type “dcomcnfg” in the field and tap Enter to pull up Component Services.
Next, double click on the Computers folder located in the right pane and right-click on My Computer, and select the Properties option.
After that, switch to the COM Security tab under My Computer Properties and then go to the Access Permissions section.
From there, click the Edit Default button and in the new window that appears, apply the correct permission to objects under the Group or user names section.
Once you’re done, click OK and exit. This should fix the error.
Option 2 – Make sure that Function Discovery Resource Publication Properties Services is running
In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
Next, scroll down and look for the “Function Discovery Resource Publication” entry and double click on it.
Then switch to the General tab and from there, make sure that the Startup Type is set to “Manual (Triggered).
You also have to make sure that the service is running so if it’s not, just click on the Start button to start the service.
Now click on Apply to save the changes made.
Option 3 – Try resetting the default DCOM permissions
Tap the Win + R keys to open the Run dialog box.
Then type “dcomcnfg” in the field and tap Enter to pull up Component Services.
After that, expand Component Services > Computers and right-click on My Computer, and then select Properties.
Next, go to the Default Properties tab, and in the Default Distributed COM Communication Properties section, make sure that:
Google's Pixel smartphone is one if not the best Android smartphone on the market. It regularly gets updates and Google is really trying to keep it as a top choice for Android smartphone users. One of the new things that Google has released for its smartphone series is a new emergency dialer.
With an emergency dialer, you will be able to quickly access local contact information for police, fire, and medical services. This dialer is able to contact before mentioned services even when the phone is locked and when you are traveling.
The idea is to quickly access the default emergency number no matter in which country you are currently in, service will find the appropriate number and set it as default so if you need it there is no delay in searching for the appropriate number and dialing it.
Once the service is enabled on the device you can swipe up and tap Emergency call without unlocking your phone or you can press and hold the power button for five seconds and tap Emergency.
If you have a Pixel smartphone go to the Google support page and follow instructions on how to enable this service. It costs nothing and it could potentially even save your life.
If you are a Windows 7 user and you also have a Maxtor One Touch 4 external hard drive installed on your PC, then you may come across the error code 0x80070571.
The error code is displayed in the following format:
"The disk structure is corrupt and unreadable. Error 0×80070571"
Solution
Error Causes
Here are some of the common causes of the error 0×80070571:
Changed Windows files or settings
Maxtor 750G driver damaged or corrupt
Damaged or corrupt registry keys
System files are missing or broken
In short, the error code 0×80070571 indicates an unhealthy system and is a surefire sign of poor PC maintenance.
It is advisable to repair and resolve the error immediately especially if the underlying cause of the error is related to the registry. Such errors can expose your PC to serious threats like system failure, crashes, and valuable data loss. And retrieving data is often the hardest.
Further Information and Manual Repair
To resolve the error 0×80070571 on your system, you don’t need to be a computer programmer or hire a technician either.
We have listed down the best and simplest ways to fix this error on your system. These solutions are so easy to follow and execute that it requires no technical expertise whatsoever.
So, let’s get started:
Solution 1: Update The Maxtor 750G Driver
The best way to fix the error 0×80070571 on your system is to update the Maxtor 750G driver. This can be easily done by either contacting the manufacturer or downloading the updated version from Maxtor’s official website.
Solution 2: Update Windows
For the smooth running of the PC, it is crucial to keep Windows updated. Therefore, update Windows on your PC. To do this, go to the Windows Update option in the control panel. This will show your updated status. Turn it on and click on update.
Solution 3: Clean the Registry
The registry basically stores all the activities and information on your PC. This includes both important and unimportant data including the junk files, cookies, internet history, bad registry keys and invalid entries.
Such files if not removed, take up a lot of disk space. It corrupts the registry and damages the system files as well.
Furthermore, it also leads to disk fragmentation because of which new files are stored in fragments in different locations and this is exactly why it takes a long time to call system files. The registry damage and corruption then generates various errors on your PC and one of them is error 0×80070571.
The best way to clean and restore the registry is to download Restoro.
This is a highly functional and next-generation registry cleaner.
It is embedded with a smart algorithm that detects and scans all registry issues and errors on your system in seconds. It removes all the unnecessary and obsolete files accumulated and cluttering your PC. Furthermore, it fixes the damaged system files and restores the registry right away.
It has a sophisticated and an easy to use interface that enables users to work around it without any hassle or technical expertise. It is compatible with all Windows versions.
In addition to this, this tool is also deployed with several other value-added utilities such as an antivirus, a system optimizer and Active X controls, and a class ID scanner.
It is safe and efficient. Click here to download Restoro on your PC and repair error 0×80070571 today!
As you know, any software needs sufficient CPU power when it downloads, updates and installs so if you encounter an error code 0x80200070 when you tried to install or update the Microsoft Edge browser on your Windows 10 computer, then read on as this post will guide you on how to fix it.
This kind of error occurs when the Edge browser installation does not get enough CPU power to update or install and the only way to fix it is to kill programs that are consuming a lot of PC resources as well as stop or remove any unnecessary programs that are running in the background. This kind of error can also be encountered in the new Microsoft Edge Chromium. For more details, follow each one of the options provided below.
Option 1 – Try to kill applications that consume high resources
Tap the Ctrl + Shift + Esc keys to open the Task Manager.
Go to the Performance tab and sort by CPU usage.
Next, close a few additional programs that are consuming maximum CPU power.
After that, try to update or install Microsoft Edge again and check if the error is fixed. If not, try to restart your computer and then start the installation or update again.
Option 2 – Try to remove or stop unnecessary programs and services
If the applications or processes that are consuming a lot of CPU resources reappear even after you kill them or end their processes, then you can try the following suggestions to remove or stop these unnecessary programs and processes.
The first thing you can do is to stop the Service. If the program happens to be a service, then you have the option to disable the Windows Service. All you have to do is open the Services Manager and stop the service. How? Refer to these steps:
Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and tap Enter to open the Services Manager.
After that, identify which service is consuming a lot of power and then stop it temporarily.
The next thing you can do is to uninstall the problematic program. If the one that consumes a lot of resources is not a service but a program, then you can try to uninstall the program for the meantime until you’ve updated or installed the Edge browser. Once you’ve uninstalled the program, try to update or install Edge again.
You can also try booting your computer into Safe Mode and then update or install Microsoft Edge. This will make sure that all the unnecessary programs and services won’t consume a lot of CPU resources as well as memory.
Error code 80004002 will be encountered when there are absent registry keys. These missing registry keys will hinder an update process when initiated. However, this error code can be averted once the user makes a reinstall of the Windows Update Client. The steps will be highlighted throughout the article.
Solution
Error Causes
Error code 80004002 might occur for various valid reasons. In cases of installing programs, a user might mistakenly install a new program over another, that was not properly (completely) uninstalled. This could cause a stack-up of registry keys and error messages. Additionally, error code 80004002 might be a consequence of malware, viruses, and adware.
Further Information and Manual Repair
If left unchecked, error code 80004002 could amount to system freezes and crashes, slow computer performance, error codes upon installation, and even blue screen errors. To fix this error code, you might want to attempt one or all the methods below. This is due to the fact that the problem might stem from various reasons.
Method 1: Safe Mode
Ensure to boot your computer in safe mode. This is to ensure that you are properly able to troubleshoot Windows update error code 80004002. To load your computer in safe mode, turn on the computer, press F8 before it fully loads to the ‘sign in’ screen.
Method 2: Update Outdated Drivers
One of the many reasons why you’ll encounter error code 80004002 is in light of the fact that your drivers might have been outdated. To check if your driver is outdated, Right click on the Start menu, select the Device Manager option. From there, you’ll be able to tell which device(s) is corrupted and needs updating.
Method 3: Reinstall Windows Update Client
To perform this process, follow the steps below:
Locate “My Computer” or “This PC” on your device.
Select the “Properties” option.
Under the System option, determine whether your System type is 64-bit or 32-bit version of Windows.
Use the links below to install the Windows Update client:
After installation, search for Windows Update from the Search option.
Select the Check for Updates option.
Once any updates are found, hit Install Updates.
Method 4: Use An Automated Tool
If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue.
There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.
Option 1 – Try to disable Hyper-V
Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
Click the OK button and then restart your computer.
Now try to use VirtualBox again and see if the problem is fixed.
Option 2 – Try to disable 3D Acceleration
The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
Open VirtualBox on your computer and select the virtual machine.
Next, click on the Settings button and go to the Display section.
After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
In case you don’t know, when you visit a website that uses HTTPS, it also offers an SSL certificate to the browser in order to verify the website’s identity. Although it may contain lots of things inside it, one of them is the URL of the website. So if the certificate does not match the URL to what you entered, you will most likely get the “Server’s certificate does not match, ERR CERT COMMON NAME INVALID” error which indicates that the connection is not private and the site may try to steal your data but worry not, as this post will guide you in resolving this issue.
To fix the ERR_CERT_COMMON_NAME_INVALID error, here are some suggestions that might help.
Option 1 – Check the website’s certificate
If you own the website where you’re getting the error, then you might have to check if the website’s certificate is installed properly and configured on the server as it could be the reason why you’re suddenly getting the error.
Option 2 – Check the Windows Host file
You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why you’re getting the ERR_CERT_COMMON_NAME_INVALID error. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.
Option 3 – Use the Google Public DNS
You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.
The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
Next, click on the “Change Adapter Settings” option.
After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
Right-click on your network connection and click on Properties.
Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.
Option 4 – Run the built-in Malware Scanner and Cleanup Tool in Chrome
In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser. In addition, this built-in tool in Chrome might also help in fixing the ERR_CERT_COMMON_NAME_INVALID error.
Option 5 – Reset Chrome
Resetting Chrome can also help you get rid of the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
Did you know you can use emoji in file names inside Windows 10?
It is no secret that emojis are basically everywhere and Microsoft has seen this and integrated them into Windows itself, so you can name files using emojis or combine them with text.
Placing emojis in file names or in the text is extremely easy, all you have to do is press ⊞ WINDOWS + . and the emoji dialog will open from where you can find which emoji you would like to use.
And that's it, you just used emoji for the file naming.
!!!NOTE!!!
In theory, some applications may not like these emojis if they don’t support Unicode characters. However, modern applications are designed to work with a broad set of languages that should properly support emojis.
For example, the classic Windows Command Prompt can’t see emoji characters in file names properly, but both PowerShell and Microsoft’s new Windows Terminal can display them properly.
If you do run into a problem, you can always open File Explorer and rename the affected files and folders to remove the emoji characters. You can then use those files in applications that don’t properly support emoji file names.
Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.
Malware definition
Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.
Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.
Credit: Ed Hardie on Unsplash
What kinds of malware are there?
1. Virus
A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name.
It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.
2. Adware
Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.
So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.
3. Ransomware
Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.
This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.
4. Trojans
This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?
5. Worms
Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.
Credit: Growtika on Unsplash
6. Spyware
Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.
7. Rootkits
Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.
8. Botnets
Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.
What can you do about it?
You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.
Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software. The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.
Credit: Dan Nelson on Unsplash
If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.
Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.
The bottom line
The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!
As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer.
So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.
Option 1 – Try to force shutdown your computer
The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
After that, plug out and plug in your computer and automatically turn it on.
Once done, check if the issue is now fixed or not.
Option 2 – Put your computer in a Clean Boot State
It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.
Option 3 – Try checking the status of the User Profile Service
If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.
Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
Once done, exit the Services Manager and see if the issue is resolved.
Option 4 – Try to repair your corrupted profile via Registry
In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
Tap the Win + R keys to open the Run dialog box.
Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.
Option 5 – Run System Restore
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.