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Fix intelppm.sys error in Windows 10

intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.

  1. Update driver
    Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
  2. Use automated application
    Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.

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Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
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Fix Wi-Fi doesn't have a valid IP configuration

In today's time, Wi-Fi is a common occurrence, each household has it, on town squares, there are free Wi-Fi hotspots, etc. But sometimes when relaxing at home WI-Fi can fail on us and stop working. If this happens to you do not lose your mind because we have several troubleshooting help tips and ways to get it back quickly so you can continue with your browsing and using your internet.

wi-fi router

Restart the Router and Computer

Yes, we will start with this typical cliche in IT and tech in general. Surprisingly this method still proves over and over again to be true and effective. Over time some electric components simply start working a little bit differently, electrostatic electricity can accumulate on some parts and they can cause issues. By turning off the device and leaving it for some time you are discharging accumulated electrostatics and placing it again into normal working mode.

Unplug your router and leave it for at least 30s like that, a full 1 min is recommended, and then plug it back. Turn it on and restart your computer in order to reboot addresses.

Reset DHCP

If simple have you tried unplugging it and plugging it back in did not work let us reset DHCP. Click on the start button and type in PowerShell, then click on Run as administrator. Once inside the PowerShell type in the following command followed by ENTER: ipconfig /release and after the command finishes, type in: ipconfig /renew also followed by ENTER key. Try the connection again.

Reset TCP/IP stack

The next thing that we will try if the previous one failed is to reset the TCP/IP stack to eliminate corruption of settings files. Like in the previous step, press Start and type in PowerShell and click on run as administrator. inside type in: netsh int IP reset and press ENTER key. Wait for the process to finish and reboot your PC.

Reset WinSock

WinSock is yet another part of Windows OS that is responsible for network communication and resetting it could solve the issue. Again go to PowerShell as described in previous steps and type in this time: winsock reset and press ENTER. Wait for the process to finish and restart your computer.

Other things you can try

Change TCP IP setting back to automatic if you have set manual Ip address on your computer.

Update your network driver via the manufacturer's website of your network adapter. There is a chance that somewhat updates are available to address some issues discovered.

Factory reset your router on the back by locating the reset button on it and pressing and holding it for around 10s.

Turn off your firewall and antivirus protection in order to eliminate it from blocking your internet access.

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Reversing Mouse & Touchpad scrolling direction
As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID
Step 8: From this folder, you have to start matching the values in the first part of the value you’ve taken note of. Step 9: Open the folder which has the same value and repeat this for the second part of the value. Step 10: Afterwards, click on the Device Parameters and look for a property named “FlipFlopWheel” and invert its value from 0 to 1 or 1 to 0 to reverse the scrolling direction. And then restart your PC to apply the changes made. After you restart your PC, you should see the changes in the scrolling direction of your mouse. Note that you can change the value back to its original value or just use the registry backup to undo the changes you’ve made.
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Can’t connect to this network Windows issue
Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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Headphone jack is not working on a laptop
In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
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How to remove "program" from startup

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

Program inside task manager

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

program in task manager with details

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

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Renaming items in the Win+X menu
As you know, the Win + X menu, which is the shortcut context menu, is a useful way to launch several utilizes in Windows such as Power Options, Windows PowerShell, Event Viewer, Device Manager, and so on. However, there are times when you might experience difficulty in identifying the required utility. This is actually a part of the Windows 10 shell that goes out of scope in the customization of Windows 10. However, there is an easy trick you can use to do that. So in this post, you will be guided on how you can rename the options in the Win + X menu in Windows 10. In case you don’t know, the context menu is divided into three groups. Microsoft has categorized the bottom-most part as Group 1, while the middle part is categorized as Group 2 and the first part as Group 3. To rename these options, you need to use File Explorer and follow the instructions laid out below. Step 1: First, tap the Win + E keys to open File Explorer. Step 2: Next, navigate to this path: %LocalAppdata%MicrosoftWindowsWinX Step 3: From there, you should see three folders as Group 1, Group 2, and Group 3. Open the appropriate folder of your choice. Step 4: After that, right-click on the shortcut option you want to rename and then select Properties. Step 5: Next, navigate to the Shortcut tab under the Properties window. Step 6: Now in the text field of Comment, enter the new name of the option you selected. Step 7: Click on the Apply and OK buttons to save the changes made. Note: You can now either Sign back in or sign out of your Windows 10 User Account to see the result of the changes you’ve made. You could also restart the process of File Explorer via Task Manager. This will close the File Explorer as well as the shell components and then only launch the shell components again. In addition, you can check the Win + X menu to see the customized name that you’ve just set for a particular option. As you can see, even though it does not add anything extra, it is still a lot better in knowing how you can customize it.
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Fix Error opening file for writing
If you got encounter an error message saying, “Error opening file for writing” while running a setup file to install some program on your computer, read on as this post will give you some suggestions on how you can fix it. You can encounter this error when running a setup file for installing a program like GlassWire, Notepad++, VLC, Steam, OBS, Mod Organizer, WinpCap, NSIS, FileZilla, BSPlayer, Kodi, Wireshark, rtcore64, qt5core.dll, MSI Afterburner, GWCtlSrv.exe, npf.sys, vcredist_86 and many more. And so when this error pops up while you run a setup file, refer to the steps given below which might help resolve the problem. Step 1: First, you have to make sure that there is no other installation in progress as multiple installations can most likely cause this error to show up. You can restart your computer and try to run the setup file again. Step 2: If you still got the error even after your restart your computer, click on Retry to try again and if it does nothing, click Abort to terminate the installation. After that, go to the folder where you’ve placed the setup file and then delete it. Step 3: Make sure that you have enough disk space on your computer. You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer and help you save storage space. To use Storage Sense, follow the steps below.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again. Step 4: If freeing up space didn’t help, you can just delete the setup file and download another one from the official homepage of the program. From there download the setup file and place it in a different location. After that, run the setup file once again. Step 5: Make sure that you have downloaded the correct setup file according to your operating system, i.e. x64 or x86. Step 6: Restart your computer once more and make sure that you sign in as administrator. After that, right-click on the setup file and click “Run as administrator”. If it still didn’t help, you might want to take ownership of the folder where you saved the setup file. How? Follow the steps below but before you do that, you have to create a System Restore Point first, once that’s done, proceed.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
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Something went Wrong. Try to reopen later
Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.
  1. Change startup type of UOS service to automatic

    UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.
  2. Try to fix it in the command prompt

    If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.
  3. Try to fix it via registry editor

    Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system
  4. Try with a new user account

    If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account
  5. Perform SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update
That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!
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How to fix Windows 10 Error 0x803f7000

Error code 0x803f7000 -What is it?

Error code 0x803f7000 refers to an issue in Windows 10 with downloading apps through Windows Store. When you choose the app or game to download, it heads to Downloads in the Store app. Then it says it is acquiring a license but then fails. When you click the “See details” link, you see the error code 0x803F7000. It could mean that the date and time or region settings in your Windows 10 are incorrect or there are some problems with the Windows Store Cache.

Symptoms

  • This error appears when you are running Windows 10 and trying to download an app through the Microsoft store. The error code may appear with this message: Something went wrong. The error code is 0x803f7000, in case you need it
  • You might also see this message along with the error code: "It looks like you've reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list."

Solution

Restoro box imageError Causes

There may be several reasons for this error:
  1. This problem may arise if the date and time in Windows 10 are incorrect.
  2. If the region has been set incorrectly.
  3. Problems with Windows store cache.
  4. Windows store server overloaded.
  5. The Windows version you are using is pirated.

Further Information and Manual Repair

Method 1:

Correcting date and time:
  • Open up Control Panel > Clock, Language, and Region.
  • Then click on Date & Time.
  • Now click on Change date & time to correct your time.

Method 2:

Correcting region:
  • Navigate to Control Panel > Clock, Language, and Region.
  • Then click on Region.
  • Then click on the Location tab.
  • Now set your actual region from Home location section.
  • Click Apply & OK.

Method 3:

Resetting Windows Store:
  • Press Windows Flag Key + X from your keyboard. Then select Command Prompt (Admin). It will launch Command prompt as administrator.
  • Then type wsreset and hit Enter.
  • Wait for a few seconds. It will automatically open Windows Store.
  • Then try to download any apps.

Method 4:

  1. Open Command prompt in local machine and type in the Windows Store reset tool exe
  2. Activate Windows by going to Settings>Updates and Security
  3. Run the Modern UI/metro app troubleshooter from Microsoft
  4. Keep trying it several times.
  5. Try changing locale and time zone to the United States as shown below
  6. Go to control panel, Language settings
  7. Select location to the United States
  8. This will reset the language to US English. After this try downloading the apps again.
  9. Try restarting the Windows Updater service or restart the machine once.
You must make sure that you have a good internet connection. You need that for the updates and downloads complete without disruption.

Method 5:

Make sure the app isn’t blocked by the Windows firewall: To make your PC more secure, some apps are blocked by Windows Firewall by default. For proper functioning, you might need to enable an app to receive info through the firewall. For more info, see the "Allow an app to receive info through the firewall," and follow the procedure from start to finish.

Method 6:

Check with your system admin: If your PC is part of a network in an organization, like a business, school, or government agency, your system administrator might have turned off the use of certain apps using the Group Policy. Contact your system admin if you believe that Group Policy is preventing you from using an app.

Method 7:

Make sure your apps are up-to-date: To make the apps working properly, you must keep your apps up-to-date. This could be done by turning on automatic updates in the Windows Store.

Method 8:

Contact the app publisher To view the publisher’s app support info, follow these steps:
  1. On the Start screen, tap or click Store to open the Windows Store.
  2. Search or browse for the app, and then tap or click it.
  3. Scroll to the Details section of the app's description page, and then tap or click the support link for the app under Learn more. The link will open an email message for you to contact support or will take you to a support website.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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