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Fix igfxem.exe application error in Windows 10

When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means?

Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error.

In order to overcome this error and cope with it try the following things:

  1. Increase Virtual Memory

    Go to the Start Menu and click on Settings.
    Type performance.
    Choose Adjust the appearance and performance of Windows.
    In the new window, go to the Advanced tab and under the Virtual memory section, click on Change.
    At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated.
    If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size.
    Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box.
    Click OK to save the new settings.

  2. Download and update .NET framework

    Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.

  3. Reinstall INTEL graphic drivers

    Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.

  4. Run SCF scan

    If all else fails, run command prompt and inside type sfc /scannow

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How To Fix Error 504

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Restoro box imageError Causes

Error 504 can be triggered by many causes such as:
  • Incompatibility between 2 software programs
  • Malicious software
  • Missing DLL files
  • Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!
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How to Fix Error 3

What is Error 3?

This is a type of Google Chrome update error code. It indicates a failure to communicate with Google update. The error code is displayed in the following format:
‘Update server not available (error: 3)’

Solution

Restoro box imageError Causes

Error 3 may be triggered by several reasons. These include:
  • You are running Vista/ 7 and you have configured Google Chrome to run as an administrator
  • Google Update is not registered properly
  • Registry issues

Further Information and Manual Repair

Here are some of the best and effective DIY methods to resolve error 3 on your PC without any professional help. You don’t need to be a technical whiz to try these methods.

Method 1

If the reason for the error cause is related to Google Chrome configured as administrator on your PC, then simply run it as a normal user. This is a common issue with Google Chrome auto-updating mechanism.

Method 2

If the problem still persists, then it is advisable to try re-installing Google Chrome. To do this, first, uninstall Google Chrome. Go to the start menu, control panel, and then program and features. Choose Add and Remove Programs and uninstall Google Chrome. To activate changes, reboot your system. Now reinstall Google Chrome by downloading it from Google Chrome’s official website.

Method 3

If error 3 is triggered because Google Chrome is not registered properly, then try this method to fix the issue.
  1. First, verify that GoogleUpdate.exe exists in the location specified in the Windows Registry Editor. For this, go to the Start Menu and then type Regedit in the search bar.
  2. Now click OK. The registry editor will appear. Now in the tree view on the left, navigate to the following directory:
  3. HKEY_CLASSES_ROOTCLSID{2F0E2680-9FF5-43C0-B76E-114A56E93598}LocalServer32
  4. Make sure the default value corresponds to the location of your GoogleUpdate.exe or GoogleUpdateOnDemand.exe file. Also, verify that these files are located in the given path.
  5. For instance, if they are located in different locations, then right-click the default value and select Modify.
  6. Enter the correct file path and use double quotation marks for example "C:\Documents and Settings%USERNAME%Local SettingsApplication DataGoogleUpdateGoogleUpdate.exe(or GoogleUpdateOnDemand.exe)"

Method 4

Error 3 may also pop up because of registry issues. These issues occur when the registry gets overloaded with obsolete and unnecessary files like cookies, internet history, bad entries, and junk files. In such an event, it is advisable to download Restoro This is a user-friendly and cutting-edge PC Fixer embedded with a registry cleaner. The registry cleaner removes all the obsolete files instantly and repairs the damaged registry thereby resolving all errors including error 3. Click here to download Restoro and resolve error 3.
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Windows.UI.Xaml.Markup.XamlParseException UWP
Although the UWP platform is still new, it is working efficiently and significantly and it’s apparent that Microsoft is betting big on it. It helps developers in building applications for Windows 10 that are more modern and beautiful as well as responsive with the help of the .NET Core and XAML. However, all things considered, it still isn’t perfect and it could still encounter some errors. One of these errors is the Windows.UI.Xaml.Markup.XamlParseException UWP app error. This particular error can occur to any Universal Windows Platform or UWP application and according to security experts, it is due to some XAML parsing error. To fix this error, you can try to reinstall the faulty program or check its privacy settings. You can also run both the Program Compatibility and Windows Store Apps troubleshooters as well as run System Restore. For more information, check out the given options below.

Option 1 – Try to reinstall the faulty application

If you encounter this error in an application that is not a system-related one, then you can just uninstall it from the Windows 10 Settings app and then reinstall it again from the Microsoft Store. On the other hand, if it is a system application like the Camera or Calculator app, you can just uninstall and reinstall it using a PowerShell script.

Option 2 – Try to check the Privacy Settings of the concerned app

You might also want to check if all the Privacy Settings required for a certain application are configured properly as it could also cause issues like the Windows.UI.Xaml.Markup.XamlParseException UWP app error.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Run System Restore

If you have recently made changes in your computer’s settings, you could also run System Restore to fix the Windows.UI.Xaml.Markup.XamlParseException UWP app error. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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4 Methods of Fixing Error Code 48

Error Code 48 – What is it?

Error Code 48 is a device driver error code that users can encounter on any Windows 2000 operating system and later versions.

It occurs when the connected peripheral device cannot be run as the Windows operating system’s driver required to install the programs for peripheral devices has either been corrupted or is incompatible with the system.

It prompts the user with the following message on the screen:

The software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Solution

driverfix boxError Causes

Like most other Windows error codes, error code 48 is triggered by the following factors.

  • Corrupted system registry files
  • Presence of viruses in the device
  • The device driver is out-of-date
If this error code is not rectified, it could give birth to other driver device errors such as error code 52.

Further Information and Manual Repair

Method 1 – Run a complete scan for malware and spyware

Identifying and removing the viruses in the system registry and in the connected devices is the easiest method to fix the corrupted registry files.

Viruses such as spyware and malware infect the registry entries and eat up the files that lead to incomplete or missing data. This creates problems for installing external devices as the driver required to install them is not complete.

Method 2 – Use System Restore

You can also use system restore to eliminate the problem. Here is how you can use it:

  • Log in using an Administrator account
  • Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  • Click ‘Restore my computer to an earlier time’ and click ‘Next’
  • Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  • Click ‘Next’ on the confirmation window to proceed
  • Restart your PC after restoration is complete

By restoring the system via the last saved system checkpoint, you can obtain undamaged Windows system registry files that can help resolve the error code.

Method 3 – Manually uninstall and reinstall the device driver

Since Error Code 48 is due to a missing or an out-of-date device driver, uninstalling and then reinstalling the device driver can help solve the error.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual. Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer. DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 48. It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 48 quickly and effectively!
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to Fix the D3dx9_32.dll Error Code

D3dx9_32.dll Error - What is it?

D3dx9_32.dll is basically a type of dynamic link library used to load and run different programs on the PC. The D3dx9_32.dll error message pops on the screen when this file is unable to load successfully. The error message is displayed in either of the following formats on the computer screen:
"The file d3dx9_32.dll is missing" "D3DX9_32.DLL is missing. Replace D3DX9_32.DLL and try again." "File d3dx9_32.dll not found" "D3dx9_32.dll not found. Reinstalling might help fix this." "Missing component d3dx9_32.dll"
This error usually pops while using gaming software. The D3dx9_32.dll error is displayed after a game is loaded or before the game-play begins. However, it may also appear in software that uses advanced graphic features.

Solution

Restoro box imageError Causes

D3dx9_32.dll error may occur due to multiple causes. These include:
  • The problem is related to Microsoft DirectX software. This software includes the D3dx9_32.dll file in its software collection.
  • Incompatible Video Card Drivers
  • Improper game installation
  • DLL File Corruption
  • Registry issues
  • Viral infection

Further Information and Manual Repair

To avoid inconvenience, it is advisable to fix the error right away. To resolve it you don’t need to be a technical whiz or hire a technician. Luckily, the D3dx9_32.dll file error is quite easy to fix. Here are some of the best and effective DIY methods that you can try to remove the error:

Method 1 - Install the Latest Version of DirectX

Since D3dx9_32.dll error is related to DirectX software, it is advisable to make sure that you have the latest version of this software installed on your PC. To install the updated version, simply go to Microsoft’s official website, download the software from there and install it on your PC. To activate changes, restart your computer.

Method 2 - Uninstall and then Re-install Gaming Application

If the error still persists, then the reason for it could be the gaming application. Sometimes D3dx9_32.dll error may also occur due to poor program installation. Therefore, in this case it is recommended that you first uninstall the program by going to the Add/Remove program option. And once the program is uninstalled, try re-installing it on your PC. Hopefully, it will remove the error.

Method 3 - Restore the Damaged/Corrupt D3dx9_32.dll File

The error may also pop due to the damaged or corrupt D3dx9_32.dll file. This indicated registry issues. When the registry becomes overloaded with unnecessary and obsolete files, there is not enough space for other files to store. Due to the poor registry maintenance, the system and dll files are often damaged. To restore the damaged D3dx9_32.dll file, you need to clean the registry first. You can do this manually, but that will be quite time-consuming and slightly technical. Therefore, download a registry cleaner. A registry cleaner scans all registry-related errors and removes them right away. It cleans the registry and restores the damaged dll files.

Method 4 - Scan for Viruses

If the D3dx9_32.dll error is triggered by viruses, then it is advisable to scan your PC with an antivirus. It will scan and removes all viruses from your system. Whether D3dx9_32.dll error is related to registry issues or viral infection, download Restoro. It is a cutting-edge, advanced, and multi-functional PC Fixer. A one-stop solution for all PC-related issues. It is deployed with a powerful registry cleaner, an antivirus, a system optimizer and several other scanners. The registry cleaner detects and removes all registry errors and repairs damaged Dll files including D3dx9_32.dll file and simultaneously the antivirus utility scans your entire PC for all types of malicious software infecting your system including spyware, Trojans, adware and malware. The system optimizer feature ensures your PC works at its optimal level. Restoro PC Fixer is safe and efficient. It has a user-friendly interface which makes it quite easy for all levels of users to operate. In just a few simple clicks, errors are resolved. In addition to this, you can download it on all Windows PC. It is compatible with all Windows versions. Click here to download Restoro and resolve D3dx9_32.dll error code on your PC today.
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How to Fix Unknown Hard Error in Windows 10
The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
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Fix Office Activation error 0x80070426
In case you don’t know, Microsoft Office uses a separate mechanism than the Windows operating system for specific purposes such as Updates and Activation which brings in the content dependencies of this mechanism on different services and processes. Thus, in such cases, you could encounter errors like the error code 0x80070426. When you get this error, you will see the following error message on your screen:
“An unexpected error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070426)”
This kind of error is caused by various supporting processes and services that are not working or are not being triggered as they were supposed to. If you are currently facing this issue, worry not for this post will guide you in fixing it. There are two potential fixes you can try – you can either check the responsible services or manually run the Activation Script. For more details refer to the given options below.

Option 1 – Try checking the responsible Services

  • In the Start search, type “services.msc” in the field and tap Enter or click OK to open the Windows Services Manager.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed to the Windows Services Manager utility window.
  • After that, look for the “Software Licensing Service” service entry from the given list of services inside the window.
  • Then right-click on it and select Properties and from there, make sure that its Startup Type is set to Automatic.
  • Once done, click on the Start button to start the service and then exit the Services Manager.
  • Next, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • After that, type and enter each command below one after the other.
    • net start slsvc
    • sc qc slsvc
    • sc queryex slsvc
    • sc qprivs slsvc
    • sc qsidtype slsvc
    • sc sdshow slsvc
  • Now check if the problem is fixed or not.

Option 2 – Try to manually run the Activation Script

  • In the Start search, type “cmd” and right-click on Command Prompt from the given search results and then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • Next, navigate to the following location inside the Command Prompt command-line utility if you are using Office 16.
    • x86: C:/Program Files (x86)/Microsoft Office/Office16
    • x64: C:/Program Files/Microsoft Office/Office16
  • On the other hand, if you are using an older version, go to the following location instead.
    • x86: C:/Program Files (x86)/Microsoft Office/OfficeXX
    • x64: C:/Program Files/Microsoft Office/OfficeXX
  • Once you’re in the location, type the following command to run the Activation Script and then tap Enter.
cscript ospp.vbs/act
  • The command you just entered will activate your copy of Microsoft Office.
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Fix 0x80070013 for Restore, Backup and Update
In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:
“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”
Whereas in Windows Backup, it states:
“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”
On the other hand, you will see the following error message in Windows Update:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”
There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.
  • Open the Command Prompt with admin privileges.
  • After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
  • Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
  • Open Command Prompt with admin privileges again.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.
Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
  • Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.
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How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
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