Display Stopped Responding and Has Recovered

The Windows update error 0x8024ce0e can happen as a result of improper installation, a virus, or due to file corruption. Follow this guide to easily fix errors and continue with your work.

1. Restart Windows

   As awkward as it seems this method actually works most of the time. Click on the start button and restart your system.

2. Check hard disk space

   Of course, when installing updates there should be enough disk space for updates to be downloaded and installed. Check your disk space to see if there is sufficient available space.

3. Disconnect external components

   External components can interfere sometimes with the update process, disconnect external hard drives, USB, and other devices, leaving only the keyboard, mouse, and core ones.

4. Check devices in the device manager

   Open device manager and visually check to see if there is a device with a yellow exclamation sign next to it. If there is such a device, right-click on it and choose update driver.

BigTech platforms Google and Facebook were hit with a series of antitrust lawsuits by the US federal government and states on charges they are operating monopolies and abusing their power. Below is the status of the cases, as well as government probes of Apple and Amazon in their current states

Two lawsuits against Facebook

In a defeat, Judge James Boasberg said the Federal Trade Commission, which had sued Facebook in December asking that Facebook be forced to sell WhatsApp and Instagram, failed to show that Facebook had monopoly power in the social-networking market, among other problems. However, the FTC could file a new complaint by July 29. He threw out a related state lawsuit entirely, saying that the attorney's general had waited too long. They are looking at their options.

Four lawsuits against Google

The US Justice Department sued Google in October, accusing the $1 trillion company of illegally using its market muscle to hobble rivals. A trial date was set for September 12, 2023. A lawsuit by 38 US states and territories accuses Google of abusing its market power to try to make its search engine as dominant inside cars, TVs, and speakers as it is in phones. This was consolidated with the federal lawsuit for purposes of discovery. Texas, backed by other states, filed a separate lawsuit against Google, accusing it of breaking antitrust law in how it runs its online advertising business. Dozens of state attorneys general sued Google on July 7, alleging that it bought off competitors and used restrictive contracts to unlawfully maintain a monopoly for its app store on Android phones.

Justice Department investigates Apple

This probe, revealed in June 2019, appears to focus on Apple's app store. Some app developers have accused Apple of introducing new products very similar to existing apps created by other developers and sold in the Apple Store, and then trying to banish the older apps from the store because they compete with Apple's new product. Apple says it seeks to have only the highest-quality apps in the app store.

Justice Department probing Facebook and Amazon

In July 2019, the Justice Department said it was expanding its Big Tech probes to include "search, social media, and some retail services online", an apparent reference to Facebook and Amazon.

Federal Trade Commission on Amazon

In its investigation of Amazon, the FTC is likely looking at the inherent conflict of interest of Amazon competing with small sellers on its marketplace platform, including allegations that it used information from sellers on its platform to decide what products it would introduce.

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

As you know, “JPEG” is one of the commonly used formats for image files which is a compression of digital images. It is one of the topmost used file formats by mobile phones and digital cameras and usually achieves a 10:1 compression with little visible loss in the quality of the image. There are tons of cases as of late, most particularly after the latest Windows 10 update where users were not able to open JPEG files on their PCs. Every time they try to open any JPEG file, they either get an error or nothing happens at all. This issue could be due to the default handler application for JPEG applications not being set or there could be some third-party image viewer not working properly. To fix this issue with JPEG files, refer to the troubleshooting options below.

Option 1 – Try to change the file type association

You need to check if the file type association of the JPEG files are correctly set or not since there are tons of third party programs that change the file type association automatically to themselves without your permission the instant they are installed and so if any of these third-party programs are broken, then naturally, your JPEG files won’t really open. That’s why you can try changing the setting to the default photo viewer instead of the third-party one. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type in “control panel” in the field and hit Enter to open the Control Panel.
• After opening Control Panel, click on the Programs category and select the “Default Programs” option from the menu.
• Next, select the second option “Associate a file type or protocol with a program” and then select the “Choose default apps by file type” option.
• After that, click on the .jpg file extension and choose the option from the pop-up.
• Now restart your PC to refresh all your programs and then see if it has fixed the problem or not.

Option 2 – Try to update your computer

Microsoft frequently releases updates to target bugs and improve users’ experience. And this particular error where JPEG files won’t open is already acknowledged by Microsoft so you need to make sure that your Windows 10 PC is updated to the latest released update and that there are no pending updates.

• Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
• After that, check for updates and then download and install them if needed.
• Now restart your PC once the update is done and check if you can now open JPEG files.

Option 3 – Try to reset the Photos app via Settings

Resetting the Photos app could also help you in fixing the problem. Note that this option will reset all the configurations and your data associated with your Photos and makes the application go into a state when you first started using it and that this option will fix any discrepancies that your application might be experiencing right now.

• Tap the Win + S keys to open the search bar.
• Then type in “settings” in the field to open the Settings application.
• After opening Settings, click the “Apps” category.
• From there, a list of applications installed on your computer will appear.
• Navigate through these applications until you find the Photos app and then click on the Advanced options.
• Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
• Restart your PC once the reset is done.

Option 4 – Try to reinstall the Photos app

Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.

• The first thing you have to do is tap the Windows + S keys and type in “PowerShell”.
• Next, right-click on the file and click on the “Run as administrator” option from the context menu.
• Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
• The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.

Interrupts are designed so that the resource requests don’t get into a headlock when it comes to the hardware level. To simply put it, it is used to break a loop that never ends. Aside from that, developers also designed levels in order to prioritize interrupts. It is also known as “Interrupt Request Level” or IRQL. And if you suddenly encounter a “Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL” error, this means that a driver has accessed a memory location illegally while NT is operating at a specific IRQL. The Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL is a fatal driver coding error and as an end-user, there isn’t much that you can do to resolve it but if you’re a developer, then this means that your code is trying to access an invalid memory location. You could check on different parameters such as memory location that was referenced and code addressed which referenced memory. The technical parameters are:

• a memory location that was referenced
• IRQL at time of reference
• 0 = read, 1 = write
• code addressed which referenced memory

As mentioned earlier, if you are an end-user, there is nothing much that you can do to resolve this problem, but worry not for there are still possible solutions that could help you in fixing it. Refer to the suggestions laid out below to fix Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL error.

Option 1 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

If you are trying to install a Windows 10 upgrade but was interrupted with an error saying, “0x80070003 – 0x2000D, The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”, then you’ve come to the right place as this post will help you sort this problem out. When you get this kind of error while trying to upgrade your computer, although there could be various reasons for this, the primary one is that when you upgrade from one update to another, something stopped the upgrade process to migrate the user data. To fix this error, you can try to run both the DISM tool and the System File Checker to automatically repair any corrupted system files. You could also try checking the free storage space of your primary drive and if you have any file lock apps like BitLocker, consider disabling them for they could also be the reason why you’re getting the error.

Option 1 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Upgrade error 0x80070003 – 0x2000D. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 2 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Upgrade error to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Option 3 – Try checking the free storage space on your primary drive

The next option you can try to resolve the error is to see if you have enough free storage space on the primary drive because if you don’t then it’s probably the reason why you’re getting this error. To fix it, you need to free up some storage space by following these steps:

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• System created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Try disabling BitLocker and other file lock apps

If you are using BitLocker or other file lock apps, then it could be the reason why you’re getting the error. Usually, file lock apps don’t cause any kind of issue, however, if you have something that works on file level like BitLocker, you can try to disable it. Once you’ve disabled it, try to install the Windows 10 Upgrade again and after you do, enable BitLocker again. This should fix the problem.

Hello everyone, last time we were talking about disk cleanup and its benefits, but as you need to keep your System clean you should also clean and keep your hardware clean as well. Many system issues could be traced and could happen due to dirty PC. In this article, we will give you tips on how to perform safely cleaning on your computer and hopefully point good sides to it so you can develop a healthy habit of regularly cleaning it and keeping it tidy. Keeping your PC clean is not rocket science and you can do it with things you already and probably have in your house. One thing that I would recommend tho to purchase is antistatic gloves since they could prevent any kind of electrostatic discharges thus protecting your electric components. If you have the option to disconnect your PC and get it outdoors, I would highly recommend this approach since all the dust will be dusted outside and not in the room where your computer is. If you can not it is still ok, but since some portion of dust will be set in the room, you might need to dust your room after cleaning your computer.

Cleaning outside case & redusting inside

The first thing after disconnecting your computer is to dust it from outside, here you will need a vacuum cleaner and a brush, gently brush outside dust from your casing and vacuum it with your vacuum cleaner. You can use dustcloth for larger parts but use the brush for fans and connectors. After you have done cleaning the outside part, open the side of your computer casing, put on your antistatic gloves, and get a fine and soft brush, repeat dusting and vacuuming of the inner parts of your computer. If your computer is not regularly been cleaned this part will take a little longer since there would be excess dust inside and it will take a longer time to vacuum it all but keep going until you are left with no dirt.

Cleaning it inside

Fans are troublesome to clean since they will rotate when brushed and that could make you miss certain sports, in order to battle this get a tape and stick the fan into one position, brush areas that you can reach, then unstick it, rotate the head, stick it again in another position and dust off remaining areas which you could not reach before. If your computer is very dirty and some hard dirt is at bottom of the connectors, disconnect desired component and clean the connection properly. plug it back in immediately after cleaning to avoid connecting it somewhere else. Harder stains that could not be dusted could be cleaned with little alcohol. Get your dustcloth just a little wet with alcohol, just a corner, and gently wipe out sticky dust or spills if they are present. Leave it 10 minutes for alcohol to evaporate before plugging it back into an electric socket.

Thermal paste and cable management

If you have money and expertise, every 2 years would be a good idea to change the thermal paste on your processor, all you need to do is buy it from your local computer store online, remove the CPU fan clean the CPU and bottom of the fan and apply new thermal paste, place fan back and lock it. If you do not have expertise in this area, call someone who has to show you how it is done. When cleaning it would be a good idea if you do not have any cable management to do it now, nice and tidy cables not only look good, they also improve your air circulation inside your casing making your computer cooling better. once you are done with it, close back the casing side and plug it back in the wall.

Peripherals

When you are cleaning your computer, do yourself a favor and clean your keyboard, mouse, and screen as well. the keyboard can be quickly cleaned with compressed air in the can and screen and mouse with dustcloth. That's it, remember, keep your PC clean and tidy and enjoy the benefits of non-hardware malfunctions caused by dirt and dust.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

Long working hours on a laptop can have some issues with laptop heating and thus slowing down. Today we will take a look at how can you prevent it from heating and keep it in a normal temperature range so it lasts longer and works better.

Close unnecessary programs or browser tabs

Usually, the main reason for high laptop temperature is the heavy and constant workload. Of course, the solution is very simple, turn off unnecessary browser tabs or applications running in the background, and less power will be needed for operation thus directly reducing workload and temperature.

Place it on a hard flat surface

Laptops generally have vents on the side and even under them, these vents, of course, are made so hot air is disposed of through them but if they are covered that will create issues. Placing computers on textiles, pillows, and legs can obstruct their venting holes and increase heat also since they are materials that are not taking heat away.

Your best practice should be placing the laptop onto a hard flat surface so air can flow freely and if you need to keep it in your lap there are lap desks made for this purpose.

Clean the laptop

With some good cleaning, the laptop can stop overheating, and generally, it will be cooler. Vents that has for ventilation can get clogged over large periods of time due to dust which is always present. Compressed air can be a quick easy solution to open the vents and redust it. Other methods include a compressor, vacuum, or brush in order to quickly remove any dust clogs. Taking it into service for complete redusting and paste change is also a great option.

Place it on the dedicated pad

There is some disagreement about using dedicated cooling pads for laptops, some say they are not effective at all, and some swear by them but from my experience good paired laptop and pad can indeed help with cooling it down. Usually, cooling pads will come with fans that will take away heat from the laptop itself reducing its overall heat.

Change your Windows power plan

If your laptop is constantly hot but you are not doing much with him check Windows power settings. There is a good chance it is set to run on a high-performance plan and if this is the case switch it back to a balanced power setting. Power plan like high performance will drain more power and more power will mean more heating. Of course, this will affect performance as well but for regular work that excludes some power gaming, video, and picture manipulations and other demanding tasks this power plan will work just fine.

Take control of the fans inside your laptop

Internal cooling is important and sometimes fans are not running to their full capacity so increasing their speed or changing their plan of work can cool down the computer nicely. Some laptops have fans controlling application already on them, especially gaming laptops but most of them do not. If your laptop does not have it, go to your laptop brand website and see if such an application exists for your model, if it does, download and install it but if there is no such application try general free ones like SpeedFan or Argus Monitor.

Reduce voltage of CPU and GPU

How more power means more heat, reducing the power that CPU and/or GPU take can be reduced inside BIOS by lowering voltage of these 2 components. First, go to BIOS and write down the voltage that is currently assigned to your CPU and/or GPU so you can bring it back if ever needed, also take note that reducing voltage and thus power will not affect negatively your components but increasing it thus overclocking can and will so be careful when bringing voltage back not to overdo it. You can always also reset your BIOS settings to bring them back to factory settings.

Do not use the laptop when charging it

When the laptop is placed on the charger in order to be charged and used at the same time, more power is drawn to it, and since the battery is taking electric charge instead of providing it more heat will be generated now since two different sources will be generating it, the battery itself and computer. When you really can not wait for the laptop to be charged, use it, but turn it off and wait to be fully charged if you can.

If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:

“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”

On the other hand, here’s the error message you get for the Microsoft Store-related error:

“Try that again, Something happened on our end and we couldn’t sign you in.”

Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Start by tapping the Win + I keys to open the Windows Settings.
• Next, go to Time & Language > Date & time.
• From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
• After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
• Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

• You need to boot your computer into Safe Mode first.
• Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
• After you take ownership of the folder, you can now delete all of its contents.
• Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box
• Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
• Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
• Now exit the Group Policy Editor and restart your PC so that the changes can take effect.