Logo

Fix AMD driver crashing Windows 10

Graphic cards are essential to our computers but from time to time in the race to make better GPU and to grab a large portion of the market bad drivers get released and can create really unwanted and unpleasant experiences, from Windows freezes to the black screen of death, to AMD driver Windows crashing down and many more.

This article will cover basic troubleshooting with AMD drivers and offer you solutions on how to fix them.

  1. Rollback the previous version of the driver.

    Installing the new driver version is the reason for this particular error, so naturally rolling back the previous version which was stable and did not cause issues will solve the problem.
    To roll back the previous version of drivers follow the next steps:
    Open Start menu and click on settings, go to system and choose Apps and features
    Find: AMD Catalyst Install Manager, right-click on it, and choose to uninstall
    Go to AMD official website and download the previous driver version, install it on your computer
    Turn off automatic driver updates and reboot your system

  2. Reinstall the driver

    Sometimes it is not a bug in the released driver, it is a corruption of files because of file transfer or any other specific reason. The reinstalling driver will fix an issue if this is the case.
    To reinstall the driver Press ⊞ WINDOWS + X and choose Device Manager
    Expand Display adapters, right-click on AMD device and choose to uninstall
    Go to the official AMD website, download the latest driver and install it
    Reboot your system

  3. Disable browser extensions

    Some users have reported that error occurs only when they are watching videos online, if this is your case, go to your browser options and disable extensions to see if this will remove the problem.

  4. Remove Lucid Virty MVP

    If by any chance have this relic installed on your system, go to Applications and remove it. It is an old program shipped with old drivers and it is usually present in your Windows that was upgraded from 8.1 to 10. Uninstall it and see if this fixes your issue.

  5. Clean your graphic card

    Sometimes this error can happen due to excessive dust on your GPU, if you have the expertise, clean it or take it somewhere to be cleaned.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Signs that someone is spying on you via your phone

Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.

Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.

spy phone

Here are some common symptoms of mobile phones infected with spyware.

Symptoms of spyware

Random reboots
Slow performance
Strange text messages
Overheating
Unusual high data usage
Non-familiar apps in the app list
The fast drain of the battery
Long shutdown time
Strange interference and sounds during calls
Signs of activity during standby mode

If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.

Common spy apps

There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.

Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.

mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.

Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.

Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.

Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.

Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.

Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.

Remove spyware from your phone

If any of the beforementioned apps are present on your phone you need to remove them right away.

Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.

Read More
The Steam Autumn sale is coming!

Oh, gamers rejoice, the Steam autumn sale is just around the corner!!!

The sale starts on November 22nd and lasts until November 29th. A great deal for any gamer, especially for ones that have plenty on their wishlist. Speaking of wishlists now would be a good time to place some interesting titles on them so you can be notified about discounts on them.

If you by any chance are unavailable to participate in the Autumn sale, do not worry, Steam winter sale is coming on December 22nd and it will last until January the 5th so you can save for it.

The best tactic for sale is not to jump on the train right away, it is best to wait until a few days, maybe even until the last 2 days since some games can go even lower on discount in the last days of the sale. Also, there might be also some packages that include games you wish to buy but are packed with other ones in a bundle and even with a higher discount.

So get prepared for the upcoming sale and treat yourself to something nice!

steam sale
Read More
Fake Windows 11 installers come with malware
Being in the Microsoft Windows insider program will let you get a hands-on new Windows 11, but some people just want Windows 11 without being in the insider program. Well, people beware! It was detected that some groups have been releasing fake Windows 11 installers with malware into them. There’s one malicious file called 86307_windows 11 builds 21996.1 x64 + activator.exe. Based on the filename, one might guess that it includes Windows 11 build 21996.1, and on top of that, there’s something in it that will automatically activate Windows for you. It comes in at 1.75GB, so for some people, that might seem reasonable. It starts out looking like a normal installer, and then there’s a second installer that calls itself a download manager. If you accept the nonsense agreement that’s included, you get a bunch of malware. This is just one example of malicious installers running amok internet, but there are more of them with different software placed inside. Malware can be anything from adware to a Trojan virus. The adware usually isn’t super dangerous. It’s just malware that’s meant to inject your PC with advertisements. Viruses can be more of an issue, and they can be harder to get rid of if your machine is infected. Windows Defender does a good job of getting rid of this stuff. The only problem is that if you’re downloading Windows 11 from shady sources, you’re probably already set to click through the dozen or so warnings that pop up telling you not to install it. The solution will be to get Windows from a trusted source of roll inside the insider program and get it from Microsoft directly.
Read More
Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
Read More
Productivity tips for Google Chrome
Chrome logoIf your browser of choice is Google Chrome then sit back and enjoy the ride as we are going through some great productivity tips for it. So without further talking let's dive right into them.

Browsing using tabs groups in Chrome

If you have plenty of tabs opened during your browsing session clogging your screen then you will be happy to know that it is possible to group tabs under, well tabs groups. The good part is that you can name groups however you wish and even code them with color if you wish so. Right-click a tab for a website you want to put into a group. Select Add tab to the new group, then type in a name for the group and choose a color. Create as many groups as you want in this way. To put a tab into an existing group, right-click the tab, select Add tab to group, and select the group to which you want to add the tab. To remove a tab from a group, right-click it and select remove from group.

Send a highlighted text to another Chrome user

If you want to send some text or article you stumbled upon while surfing the internet, there is an easy way to do it providing that the target user is also on Google chrome. Highlight the text you want to share, then right-click it and select Copy link to highlight. That creates the link and puts it into your clipboard. Copy the link from your clipboard and send it to someone. When they click on it, they’ll be sent to the section of the web page with the text you want to share, and the text will be highlighted in yellow.

Sync Google Chrome via the account on multiple devices

If you use multiple devices there is an option to sync Chrome through all of these devices and get all of your bookmarks, history, etc. All you have to do is click on three dots in the upper right corner and click on synchronize. Take note that you will need a Google account in order to sync accounts and you will need to be logged in on all devices you are syncing.

Use multiple search engines

If you need or want to use multiple search engines inside Chrome like BING, DuckDuckGo, etc. now you can and you can do it very easily. Click the three-dot menu icon at the top right of Chrome and select Settings, Search engine, Manage search engines. Under the Default search engines section toward the top of the page, you’ll see a list of search engines you can search through without having to navigate to their sites. To perform a search using any of these engines, such as Bing.com, type bing.com into the address bar and press the Tab key. The leftmost part of the address bar changes, it will read Search Bing or whatever search engine you’ve typed in. Now just type in your search term and press Enter, and you’ll do a search with that search engine.

Search similar websites in content

When you are searching for content on google there is a very easy and quick way to find similar content on the internet. For example, if you want to find more sites similar to the searched site just type in the address bar in front of address related: For example, if you want sites similar to Microsoft, you would type related:www.microsoft.com

Open specific set of websites on Chrome startup

If you need and want to open a specific set of pages each time Chrome is booted know that you can. Click the three, dot icon at the top right of Chrome and select Settings, You and Google, then scroll to the On startup section at the bottom of the screen. Select Open a specific page or set of pages, then click Add a new page, type or paste in the page’s URL and click Add. Add as many pages as you want this way. That’s it for now on Google Chrome tips for better productivity, tune-up again to errortools.com for more articles.
Read More
What to do if the Windows 10 Control Panel is not opening
The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
  • From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.
Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:
  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.
  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.
  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.
  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.
Read More
Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
How to Fix Windows 10 Error 0x8000222

Error Code 0x8000222 - What is it?

Error Code 0x8000222 is an error that occurs during the installation process for Windows 10. It is also present in past versions of the software, going all the way back to Windows 7 and even affecting Windows software products, including Microsoft Word, PowerPoint, and other items in the Microsoft Office Suite.

Common symptoms include:

  • Inability to complete the installation process for new versions of the operating system, Microsoft Office programs, or other Windows-based software

While there are several factors that can contribute to the appearance of Error Code 0x8000222 during the installation process, most of these factors can be addressed using a few high-level methods. These methods do require some advanced knowledge and computing skills, so if you are unable to complete the steps below successfully or do not have confidence in your ability to undertake these methods on your own, contact a qualified computer repair service that is familiar with the Windows 10 installation process.

Solution

Restoro box imageError Causes

There are a few different issues that can cause Error Code 0x8000222 to arise during the installation process on your Windows operating system. The first is a corrupted file in your system library or dynamic link library, also called the DLL. The second is interference by your proxy, firewall, or antivirus software that inhibits the machine from being able to access the files that it needs to successfully complete the installation of your Windows operating system or software.

Further Information and Manual Repair

To address and resolve Error Code 0x8000222 on your Windows operating system, regardless of the version of the software that you are using, there are a few steps that you can take. Keep in mind that these steps do require some advanced skills and knowledge about your computer, so if you don’t believe that you can undertake these steps on your own or if the following methods do not fully resolve the issue on your device, talk to a qualified computer repair technician for assistance.

Here are the best ways to address Error Code 0x8000222 on your Windows machine:

Method One:  Fix Your DLL Dependencies Registry

Before implementing this method, make sure that a proxy is not active on your computer. To check to see if there is an active proxy, simply press the Windows key together with the “R” key and type in the command “cmd”, then when the prompt opens up, type in the following command:  “netsh winhttp import proxy source=ie”. From the box that follows, if you see a message saying that there has been an error writing in the proxy settings and that access has been denied, it means that you can turn off the proxy setting in your Internet Explorer and the error will go away on its own.

If you do not have an active proxy, it is time to check and see whether your DLL dependencies are properly set up. To do so, open up the command prompt again by pressing the Windows key and “R” key at the same time and typing in “cmd”. Once the command prompt is active, simply typing in “regsvr32 Officevalidator.dll”, then attempt to resume your installation once it has been complete.

In some cases, you may need to restart your computer before attempting the Windows installation process.

Method Two:  Turn Off Firewalls and Antivirus Software Before Installing

If the above method did not successfully resolve the problem, you can go into your control panel and turn off any firewalls or antivirus programs that may be interfering with your ability to complete the Windows installation process. Depending on the programs that you use for your antivirus needs, you may need to restart your computer before you reattempt to do the installation process.

You should be able to turn your firewall and antivirus programs back on once the installation process has run through to completion.

In most cases, taking the steps above will fully resolve the appearance of Error Code 0x8000222 on your Windows 10 machine.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
How to Fix ntdll.dll crash Error on Windows
DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Airplane Mode turns on by itself in Windows
As you know, Airplane mode is the one that gets devices in such a state where all the wireless connections are turned off. However, recently, there are some reports from users claiming that the Airplane Mode turns on by itself in their Windows 10 computers. This kind of problem could be due to an error with the Network driver, third-party applications, and many other factors. Other users also reported that the Airplane Mode automatically flickers, while some stated that they aren’t able to toggle the option for Airplane mode. There are several options you can try to resolve this problem. You can try to configure the Power Management settings for the driver or run the Network troubleshooter. You could also roll back, reinstall or update the Network driver, as well as troubleshoot the problem in a Clean Boot State. For more details, follow each one of the given options below.

Option 1 – Try configuring the Power Management settings for the driver

The first thing you can do to fix the problem is to try configuring the Power Management settings for the driver. How? Refer to these steps:
  • Tap the Win + X keys to open the WinX menu and from there, select the Device Manager to open it.
  • Next, expand the Network adapters and select the entry for your Wi-Fi hardware.
  • After that, right-click on it and select Properties.
  • From there, go to the Power Management tab and uncheck the “Allow the computer to turn off this device to save power” option.
  • Once done, restart your computer and see if it has fixed the problem.

Option 2 – Try to run the Network troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 4 – Try to reset the Network Adapter

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try putting your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are causing the Airplane Mode to behave in a strange way. So, to isolate this possibility, you need to boot your computer in a Clean Boot State be using these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to observe if the Airplane mode is now back to normal or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status