Software review series:CodeTwo QR Code Desktop

If you are trying to copy or move files to and from your external storage device but you suddenly encounter the error 0x800703EE, then you’ve come to the right place as this post will guide you on how you can fix this error in your Windows 10 computer. This kind of error when copying files may be accompanied by an error message that says, “The volume for a file has been externally altered so that the opened file is no longer valid”. This error prevents you from copying or moving the files to and from the external storage device. This kind of issue might be caused by a service that belongs to a backup program that could be blocking the operation or a conflict with your third-party antivirus program. In addition, the error could also be due to corrupted or outdated USB drivers or it could be caused by a disabled Windows Backup and Volume Shadow copy service. It is also possible that some system files are corrupted or that the drivers for the external device are also corrupted. Whatever the cause is, here are some options you need to check out to fix the error. Before you troubleshoot the error, you might want to try moving the files to another location on your local drive and remove the USB drive and insert it back again. After that, try to move or copy the file to the USB drive and see if it still throws an error. If it does, then you need to troubleshoot the problem further by following each one of the suggestions given below.

Option 1 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 2 – Try checking the Volume Shadow Copy and Windows Backup services

The next thing you can do to fix error 0x800703EE is to check the Volume Shadow Copy and Windows Backup service.

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Copy service and right-click on it, and then select Properties.
• After that, make sure that its Startup type is set to Manual and that its status is “Started” so if it isn’t, you need to click on the Start button and then on the Apply and OK buttons to save the changes made.
• Once done, look for the Windows Backup Service and repeat the same process you did with the Volume Shadow Copy service.
• After you complete the steps, restart your computer and see if the error is now fixed.

Option 3 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to copy the files to your external storage device again and check if the error is now gone.

Option 4 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 5 – Try to delete the Filter drivers

Note that this option is only applicable if you see the error 0x800703EE accompanied with the “The volume for a file has been externally altered so that the opened file is no longer valid” error message. Before you start, create a System Restore Point first.

• Open the Registry Editor and navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, select the “{4D36E965-E325-11CE-BFC1-08002BE10318}” key and check if you can find the “Upperfilters” and “Lowerfilters” value in the right pane. If you can find them, right-click on them and select Delete.
• Once done, exit the Registry Editor and restart your computer.

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

• Tap the Win + I keys to open the Settings app.
• After that, navigate to Devices > Mouse.
• From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
• Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

• Boot your computer into Safe Mode first.
• Once your computer has restarted, tap the Win + I keys to open the Settings app.
• Next, click on Update and Security, and from the left side menu column, select Windows Update.
• After that, select the “View installed update history” option on the right-side column.
• Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
• Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

If by any chance you are working on a touchscreen PC, tablet, or any similar device and have no access to a hardware keyboard there is a way to place Touch Keyboard on your screen for easy typing, and you can enable icon on the taskbar for easy access.

Enabling the Touch Keyboard

1. Right-click on the Taskbar
2. Select Taskbar Settings
3. Go to Personalization > Taskbar
4. Click on Taskbar Corner Icons to expand it
5. Click on the switch next to Touch Keyboard to turn it ON
6. Close settings

The icon will immediately appear on the Taskbar in the lower right corner. Clicking the icon virtual keyboard will appear on the lower part of the screen. You can use this keyboard to type in applications the same as you were typing on hardware one. By taping on X in the upper right corner, you will hide the keyboard. Tap on the icon in Taskbar to bring it up again.

Hide the Taskbar icon

If you do not want to use Touch Keyboard anymore you can easily hide the icon:

1. Right-click on the Taskbar
2. Select Taskbar Settings
3. Go to Personalization > Taskbar
4. Click on Taskbar Corner Icons to expand it
5. Click on the switch next to Touch Keyboard to turn it OFF
6. Close settings

As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.

The Internet has come a long way from its infant stages and has become so large and huge that it has gained the status of basic human rights. There are very useful information and a lot of great content on it and among them, there are social media websites and other types of websites where you have, most likely placed some personal pictures or other information. One day you might want to cancel some of the services or you would like to take a break from it all. In this guide we will show you how to do exactly that, to delete and remove your data from the internet.

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How to Delete Your Google Account

Google is arguably one of the most visited places on the Web. It stores a huge amount of data for delivering personalized content. It saves personal information, web searches, watched videos, location data, etc. You can view a summary of the data saved by different Google services by visiting your Google Dashboard. To delete personal data from Google, go to myactivity.google.com. Select the Delete activity by from the left menu to start deleting activities. Select All time to delete all of your activities from different Google services. You can also delete files saved to Google services, such as Google Photos, Google Drive, and Keep. Just visit the site, select the files, and delete them. Note that Google retains some information even after you delete all data. They do this to meet business needs and legal requirements. These will be deleted when you delete your Google account altogether.

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How to Delete Your Facebook Account

Facebook stores a huge amount of data for each user. Some of the personal information stored in Facebook’s databases includes name and email, check-ins, location, images, videos, events, etc. You can view and download all of your personal data using Facebook’s information download tool. However, you will need to delete your account altogether for removing your personal data from Facebook. Follow the below steps to delete your Facebook account.

1. Log in to your Facebook account and go to Settings & privacy > Setttings.
2. Select Your Facebook Information.
3. Select Deactivation and Deletion.
4. Select Delete Account.
5. Select Continue to Account Deletion.
6. Select Delete Account.
7. Enter your password and click Continue.

It can take up to 90 days for Facebook to delete your personal data from the Internet. You will not be able to access any of the data once the deletion starts. However, you can cancel this within the first 30 days.

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How to Delete Your Twitter Account

Twitter has also followed in the footsteps of Facebook when it comes to harvesting your personal data. It utilizes this information for delivering personalized ads and tweets. You can download an archive of all of your personal data from Twitter. It makes it easy to monitor what information is available to the platform. Click the More button from the left menu and head over to Settings and privacy. Follow the below steps to download your personal information.

1. Select Download an archive of your data from the Your Account section.
2. Select Request archive from under the Twitter data section. Enter your password when prompted.
3. It will take some time for Twitter to make the data available to you. You’ll receive an email once the data is ready to be downloaded.

It would be best if you also restrict data sharing and off-site activities. Head over to Privacy and safety and inspect the options under the Data sharing and off-Twitter activity section. Look in the Interests and Your advertiser list sections from the Ads preferences tab. You can disable Twitter from tracking you in the Off-Twitter activity tab. Uncheck the options from the Data sharing with business partners and Location information tabs. Finally, you need to deactivate your account for deleting all personal information from Twitter. You’ll have 30 days to reactivate the account. After that, Twitter will begin erasing your information from its systems. Note that they can still retain some information subjected to platform regulations.

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How to Delete Your Instagram Account

Instagram has risen to prominence in the last couple of years. The company collects a huge amount of personal information from its users, including media, name, email, and much more. You’ll need to deactivate your account altogether if you want to delete everything Instagram knows about you. Head over to the Delete your account page and select the reason you want to delete it. Enter your Instagram password to verify your identity, then click on the Delete button. Instagram will hide your account details for the next 30 days and delete all personal data after the given period.

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How to Delete Your TikTok Account

TikTok is another emerging platform that has become quite popular among millennials. Users share a lot of personal information through personalized music videos. You need to delete your TikTok account permanently to remove all personal data from TikTok. To do this, head over to Me, then tap on the … icon in the top-right corner of the window. Select Delete account from under the Manage Account section. Follow the instructions provided there to continue deactivating your account. Like Instagram, TikTok also offers a 30-day time period to allow users to change their minds. It will delete your personal data from the Internet after this period.

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How to Delete Your Snapchat Account

1. Go to Snapchat’s Accounts Portal and log in with your name and password.
2. Select the Delete My Account option.
3. You’ll be taken to the Delete Account page directly.
4. Retype your password once more.
5. Click on the yellow Continue button.

Do keep in mind that Snapchat will hold on to your data for another 30 days, just in case you change your mind and decide to return. If you do decide to come back, all you need to do is visit the Accounts Portal again and log in to your account. This will reactivate your account. While your account is in this deactivated phase, your friends will not be able to contact you or interact with you in any manner on Snapchat. After the 30-day period has elapsed, your account will be permanently deleted.

As you know, all computer mouse devices are designed ergonomically for users who are right-handed. Although that’s mostly the case, there are also other mouse devices that are designed specifically for left-handed users or the ones that can be used by either the right or left hand. But before you look for these kinds of mouse devices, there is actually an option you can try so that your mouse device can work with either the left or right hand. All you have to do is configure your mouse device. Aside from setting the device to work on either hand, you can also switch mouse buttons, from left to right, using only a couple of simple steps. As mentioned earlier, most mouse devices are created for right-handed users. Meaning to say, these mouse devices are configured to be right-handed with their primary button on the left and the second one on the right. The primary button is used for certain functions such as selecting and dragging. Now you can configure your mouse to be left-handed by swapping its predefined functionality. How? Refer to each one of the given instructions below.

Option 1 – via Control Panel

• First, go to the Start Menu and search for “control panel” in the Start search.
• Once you see it from the search results, click on it to open it and then go to the Hardware and Sound section.
• From there, click on Mouse under the Device and Printers section. This will open the window for Mouse Properties.
• Now you have to check the Switch primary and secondary buttons box.
• Then click on OK to save the changes made. After that, your primary select button on your mouse device is your right button while the secondary button, also known as right-click, is now the left button.

Option 2 – via Windows 10 Settings

This is the second option you can check out to change the configuration of your mouse from being right-handed to being left-handed.

• First, right-click on the Windows icon and select Search.
• Next, type “mouse” and from the search results that appear, click on Mouse Settings.
• After that, select “Right” from the “Select your primary button” drop-down menu. This should set the mouse device from being right-handed to being left-handed.

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Error Causes

The CompareExchange128 error normally occurs due to two possible reasons:

• CPU lacks CMPXCHG16b Instruction
• Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.

2. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.

3. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.

2. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.

3. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.

4. Download Windows 10, 64-bit version.

5. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.

6. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.

7. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

Finally, some good news for Blizzard entertainment after tons of bad stuff happening around it regarding lawsuits and people layoffs. Diablo 2 has become the most-watched game on Twitch after its official release and sold copies are on a satisfactory level. For people not familiar with recent events, the state of California has sued Blizzard for various things including discrimination and offensive behavior. Later Blizzard executives were caught shredding some evidence and things just started to go to worse from there. After much drama, many people believed that this is the end for Blizzard entertainment and that they would not be able to recover from this since the community has sided with California and Blizzard has received a large punch as many subscribed WOW players have left the game. Things are not so grim as they were looking as their Diablo 2 remake has made moderate success despite being released in these troubling times and there are rumors of Overwatch 2 planned release date as of the first quarter of 2022.

If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

To fix error code 0x80071771 when decrypting or encrypting a file, refer to the instructions provided below.

Step 1: You need to check first if you can decrypt the files encrypted by EFS. However, if you can’t, just proceed and then take full control of the file. Step 2: To take control of the file, open File Explorer and right-click on the partition, and then click on Properties. Step 3: After that, click on the Edit button under the Security tab. Step 4: Next, make sure that “Everyone” is selected under the Group or user names section. Step 5: Afterwards, the Permissions for Everyone section will be activated. Just make sure that all the checkboxes for Allow are checked and then click on the Apply button. Step 6: Once you’re done, click on the Advanced button. This will open a new window labeled Advanced Security Settings. From there, click on the Change link under the Owner section. Step 7: Now type your account name in the field and click on Check Names to verify the account name and click OK. Step 8: After that, select the “Replace owner on sub-containers and objects” option and then click OK. Step 9: Next, select Administrators in the Group or User names list and select Full Control in the Permissions for Administrators panel and click OK.

There is a built-in tool in Windows 10 the Disk Cleanup Utility which can help you restore hard disk space by removing temporary files, Thumbnails, old Windows files, Windows Upgrade logs, Delivery optimization files, and many more. However, from time to time, this built-in tool also experiences some issues. One of these issues is when it gets stuck on Windows Update Cleanup. Read on to find out what you can do in such a case. When the Disk Cleanup Utility is stuck on the Windows Update Cleanup, the process could be slow and take a long time to complete when purging the files. If this happens, click on Cancel to close the dialog box. After that, try running the Disk Cleanup Tool again as administrator and check if the files that you want to clean is still there or not. If it isn’t there, then this means that the cleanup has been done, otherwise, you need to refer to the options given below.

Option 1 – Try to manually delete the contents in the SoftwareDistribution folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 2 – Try to manually delete the contents of the Windows.old folder

The Windows.old folder is the one that holds the older version of Windows when you upgrade. It comes really useful when you want to revert to the previous version of Windows 10. Thus, you can delete the Windows.old files in case the cleanup tool is stuck.

Option 3 – Try running Disk Cleanup in a Clean Boot State or Safe Mode

Another thing you can try is to restart your computer in a Clean Boot State or Safe Mode. Chances are, there are some programs that are preventing the Disk Cleanup Utility tool to run properly. After you restart your computer in a Clean Boot State or Safe Mode, try to run the Disk Cleanup tool again and then see if it now works or not.

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing this issue. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Run the DISM tool to fix the corruption in the Component Store

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.