Proton Drive, privacy-first cloud storage

As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect. This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:

“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.” “Activating Windows(R), (Key hash)… Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.” “Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”

To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try to use the correct key for the type of Windows version you have

If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.

Option 3 – Try to use Command Prompt to reinstall the key

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
• After that, execute this command to uninstall the existing key: vbs /upk
• Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
• Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
• To active, the KMS product key online, use this command: vbs /ato
• Use this command to activate the key using the telephone: exe 4
• After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.

Option 4 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.

CinematicFanatic (by MyWay) is a browser extension for Google Chrome that may come bundled with other free software that you download off of the Internet. When installed CinematicFanatic will set the homepage and search engine for your web browser to http://search.myway.com

While browsing the internet with this extension installed, you will see additional ads, sponsored content, and even pop-up ads throughout your browsing sessions. While CinematicFanatic is active, it will log user information, visited websites, product categories. This information is later used/sold to better display targeted ads through your web pages as sponsored content and banner ads.

CinematicFanatic has been marked as a Browser Extension by several popular anti-malware scanners, and due to its information-gathering behavior, it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Browser hijacker malware is developed for many different reasons. These are typically used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Even though it may seem naive, all browser hijackers are dangerous and thus always regarded as security risks. They not only screw up your web browsers, but browser hijackers can even modify the computer registry to make your PC susceptible to other forms of hacking.

How to know if your internet browser is hijacked

There are several symptoms of browser hijacking. Here are a few of them: 1. home-page is modified 2. bookmark and the new tab are likewise changed 3. The default search page of your browser is altered 4. you’ll see multiple toolbars in your internet browser 5. you will find random pop-ups start showing regularly 6. websites load slowly and often incomplete 7. You simply can’t access particular sites, particularly anti-malware websites.

How they get into your computer or laptop

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. Many web browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional functionality. A browser hijacker could also come bundled up with some freeware which you unintentionally download to your PC, compromising your internet security. Some of the well-known hijackers are CinematicFanatic, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers could disrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the net, and ultimately create stability issues, making applications and systems crash.

Browser hijacker removal

Certain browser hijacking could be easily reversed by discovering and removing the corresponding malware software through your control panel. Having said that, many hijackers are really tenacious and need specialized tools to eliminate them. Additionally, manual removals demand deep system understanding and thus can be a very difficult job for inexperienced computer users. You might opt for automatic browser hijacker removal by simply installing and running an efficient anti-malware program. One of the top tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you to get rid of any pre-existing malware on your system and gives you real-time monitoring and protection from new threats. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, will help you in removing all related files and modifications in the computer registry automatically.

What To Do When You Cannot Download Safebytes Anti-Malware?

Viruses could cause a lot of damage to your PC. Some malware is designed to interfere with or block things that you’d like to do on your personal computer. It may not allow you to download anything from the net or it will stop you from accessing a few or all of the sites, especially the antivirus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. Refer to the instructions below to remove malware in alternate ways.

Install in Safe Mode

In Safe Mode, you can change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malicious software is set to load automatically when the PC starts, shifting into this particular mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software program without the hindrance of the virus. Now, you can run the anti-malware scan to remove viruses and malware without hindrance from another application.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular browser or attacking specific versions of the browser. If you appear to have a virus attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to store and operate an antivirus software program entirely from a Thumb drive. Adopt these measures to use a USB drive to clean your corrupted PC. 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program right from the pen drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware - More Protection For You

If you’re looking to purchase anti-malware for your computer, there are various brands and utilities for you to consider. A few of them are excellent, some are ok types, and some will damage your computer themselves! While looking for antivirus software, choose one that provides reliable, efficient, and complete protection against all known viruses and malware. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes can be described as a highly effective, real-time antivirus application that is created to assist the regular computer end user in protecting their computer from malicious threats. This tool can easily identify, remove, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, worms, PUPs, parasites along other potentially harmful software applications.

SafeBytes carries a variety of features that can help you protect your PC from malware attacks and damage. A few of them are given as below:

Best AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware that are concealed deep inside your computer system. Real-Time Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. This utility will always monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Safe Browsing: Safebytes allots all websites a unique safety score that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses that are embedded in various computer files. Light-weight Tool: SafeBytes is a lightweight and easy-of-use antivirus and anti-malware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. SafeBytes will keep your computer safe from most advanced malware threats automatically with hardly any input needed from you again. Now you may understand that this software does more than just scan and remove threats on your PC. If you’re trying to find a comprehensive anti-malware program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use a malware removal software and prefer to get rid of CinematicFanatic manually, you may do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of web browser plug-ins, you could remove it by going to the browser’s Add-on/Extension manager. It is also recommended to factory reset your web browser settings to their default state. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries after uninstallation. Please note that only professional users should try to manually edit the registry because removing any single critical system file leads to a serious problem or even a system crash. In addition, some malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Windows Safe Mode.

Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for Cortana’s entry.
• Once you find it, right-click on it and select the End task option.
• Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

• Launch the Windows 10 Settings app and go to Apps > Apps & Features.
• Next, look for the entry of Cortana on the right-side panel and select it.
• After that, select the Advanced options and then select the Terminate button under the Terminate section.
• Once done, click on the Reset button under the Reset section.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to reinstall Cortana:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Web Preview in Cortana is now working.

In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.

• Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
• After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
• Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.

To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “MSConfig” in the field and click OK.
• Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
• Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
• Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.

Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.

if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.

• In order to start recording first, we need to bring game mode by pressing ⊞ WINDOWS + G
• In the Game Bar overlay screen, look for the “Capture” window.
• If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
• A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
• Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
  • Screenshot: Takes a screenshot of the active window.
  • Record last 30 seconds: Creates a recording of the previous 30 seconds.
  • Start recording: Starts recording your active window.
  • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
• You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
• To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
• Next, simply click the Start Recording button.
• The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
• When you’re finished, click the Stop icon to end the recording.
• From the Capture widget, click “Show All Captures” to see your recording.
• Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
• These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.

If you encounter a Blue Screen error that points out to the CMUDA.sys, read on as this post will guide you in fixing it. The CMUDA.sys file is a Windows operating system driver file that is related to the USB Device Audio capabilities of a computer. There are times when this file causes Blue Screen error due to some conflicts in RAM or some incompatible firmware or hard disk issues, corrupted drivers or malware infection, and so on. There are various Blue Screen errors that are related to the CMUDA.sys file such as:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED (CMUSBDAC.sys)

In most cases, the CMUDA.sys file usually triggers the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Blue Screen error. Although this Blue Screen error may seem complicated, its workarounds are straightforward so you won’t have any problems in following them.

Option 1 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, locate the device drivers that are marked with a small yellow exclamation mark icon and right-click on each one to open their Properties. On the other hand, you can also look for sub-entries under Sound, video, and game controllers like the C-Media USB Audio Class
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. You can download the as C-Media USB Audio Class driver from the cmedia.com website.

Option 2 – Try to recreate the CMUDA.sys file

The first thing you can try is to recreate the CMUDA.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. Which is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to CMUDA.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the CMUDA.sys Blue Screen error is now fixed.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

On the other hand, you can also try running the online Windows 10 Blue Screen troubleshooter from Microsoft. It is a wizard that could help you fix any Stop errors related to the CMUDA.sys file and will offer you helpful links as you use it.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run System Restore

Running System Restore might also help in fixing Blue Screen errors related to the CMUDA.sys file.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

• Open the Command Prompt with admin privileges.
• After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
• Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
• Open Command Prompt with admin privileges again.
• Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

If you encountered an error message that says, “Unhandled exception has occurred in your application”, when you start your Windows 10 computer, read on as this post will guide you on how you can fix it. This kind of error usually appears in a Microsoft .NET Framework window and it mostly pops up as soon as you turn on your computer. Here’s the complete context of the error message:

“Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”

When this error occurs, your computer may freeze or display other suspicious behavior at times. Either way, there are several options you can check out in this post to resolve this issue, so read on. This kind of error could be caused by several factors. It could be due to your antivirus program or other third-party programs installed on your computer. It is also possible that the installation of the Microsoft .NET framework id corrupted or some of its installation files are corrupted. Thus, to fix the error, there are a few suggestions you need to follow such as:

Option 1 – Try to temporarily disable your anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive in your computer. There are times when you encounter problems like the “Unhandled exception has occurred in your application” error due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program in the meantime and check if it fixes the error or not.

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted, check if the error is now gone. If it is, then the culprit is some third-party program. Thus, you have to enable the third-party programs one by one to find out which one of them is causing the the “Unhandled exception has occurred in your application” error.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the “Unhandled exception has occurred in your application” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual check especially if you are getting this issue of abnormal program termination.

• Install some qualified drivers – A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.
• Download and install or Update DirectX – As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.
• Install the Microsoft DirectX End-user runtime – The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.
• Update or install the .NET framework – The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.