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AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.

HomeworkSimplified is a Browser Hijacking extension for Google Chrome developed by Mindspark. This extension will set your home page and new tab to MyWay.com.

From the Terms of Use: As part of the download process for the Toolbar, you may be given the option to reset your Internet browser’s homepage to an Ask homepage product and/or reset your new tab page to an Ask new tab product. If you do not wish to reset your homepage and/or new tab page to the Ask homepage and/or Ask new tab product(s), you can decline/opt-out of these features by checking or unchecking the appropriate box(es) during the download process for the Toolbar. While installing this extension monitors user browsing activity and sends it back to Mindspark servers, where they are later used/sold to better target and inject unwanted ads and sponsored content into your browsing sessions.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant danger that targets web browsers. It is a kind of malware program that redirects the web browser requests to some other suspicious websites. Browser hijacker malware is developed for numerous reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced ad clicks and website visits. It may appear harmless, but the majority of such websites are not legitimate and will pose a major threat to your online safety. Additionally, hijackers will make the whole infected system vulnerable – other harmful malware and viruses will take hold of these opportunities to get into your computer effortlessly.

Indications of browser hijack

The typical signs that signify having this malicious software on your computer are: 1. your homepage is reset to some mysterious website 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography sites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you’re getting new toolbars you have never seen before 5. you may notice numerous pop-up adverts on your computer screen 6. your browser has instability problems or exhibits frequent errors 7. you’ve prohibited entry to certain web pages, including the website of an anti-malware software developer like SafeBytes.

How they get into your computer or laptop

There are several ways your computer can become infected by a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by download. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. Browser hijackers sneak into your pc along with free software application downloads also that you unwittingly install alongside the original. Typical examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking may lead to serious privacy issues and also identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your computer or laptop by depleting a lot of system resources and result in system instability as well.

How you can get rid of a browser hijacker

Some kinds of browser hijackers can be removed from the computer by uninstalling malicious software programs or any other recently added shareware. But, certain hijackers are very hard to identify or remove since they might get themselves connected with certain crucial system files which allow it to operate as a necessary operating system process. You should think about undertaking manual repairs only if you happen to be a tech-savvy individual, as potential risks are associated with tinkering with the system registry and HOSTS file. You might opt for automatic browser hijacker removal by just installing and running an efficient anti-malware application. To eradicate any browser hijacker from your computer, you should download this certified malware removal application – SafeBytes Anti-Malware. Employ a system optimizer (like Total System Care) together with your anti-malware software to correct various computer registry issues, eliminate system vulnerabilities, and boost your computer overall performance

How To Get Eliminate Virus That Is Preventing Anti-Malware Downloads?

All malware is inherently harmful, but certain kinds of malware do a lot more damage to your computer than others. Some malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configurations. In these instances, you will be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the malware. If you’re reading this article, you may have got affected by malware that prevents you from downloading a security application like Safebytes Antimalware on your PC. Do as instructed below to eliminate malware in alternate ways.

Get rid of viruses in Safe Mode

The Windows-based PC includes a special mode known as “Safe Mode” where only the bare minimum required applications and services are loaded. In the event the malware is blocking access to the internet and affecting your PC, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting possible damage. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in Safe Mode, you can attempt to install your antivirus application without the hindrance of the malware. At this point, you can run the antivirus scan to remove viruses and malware without any hindrance from another application.

Switch over to an alternative browser

Certain viruses might target vulnerabilities of a particular web browser that obstruct the downloading process. If you are not able to download the security application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to another browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install anti-malware on a USB drive

Another option is to store and run an anti-malware software program entirely from a Pen drive. Adopt these measures to use a USB drive to fix your infected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Mount the pen drive on the same computer. 3) Double click on the exe file to run the installation wizard. 4) Select the flash drive as the destination for saving the file. Follow the activation instructions. 5) Now, transfer the pen drive to the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove malware automatically.

SafeBytes Anti-Malware - More Protection For You Personally

If you’re looking to install anti-malware software for your PC, there are plenty of tools on the market to consider but you cannot trust blindly anyone, regardless of whether it is free or paid software. A few of them are good, some are ok types, while some will harm your computer themselves! You need to be careful not to select the wrong product, particularly if you purchase a premium application. While considering the dependable programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. With its outstanding protection system, this software will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

SafeBytes possesses a plethora of wonderful features that can help you protect your PC from malware attack and damage. Listed below are some of the best ones:

Real-time Active Protection: SafeBytes provides an entirely hands-free live protection and is set to check, prevent and remove all computer threats at its first encounter. It’ll regularly monitor your computer for hacker activity and also provides users with superior firewall protection. Anti-Malware Protection: This deep-cleaning antimalware application goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Website Filtering: SafeBytes gives an instant safety rating to the web pages you are going to visit, automatically blocking harmful sites and ensuring that you’re certain of your safety while browsing the world wide web. Light-weight: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. Since it utilizes low computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security application. On the whole, SafeBytes Anti-Malware is a solid program since it has lots of features and can identify and eliminate any potential threats. You can be sure that your PC will be protected in real-time once you put this tool to use. For the best protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of Homework Simplified without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browser’s AddOn/Extension manager and removing it. You’ll likely also want to reset your web browser. To ensure the complete removal, find the following Windows registry entries on your computer and eliminate them or reset the values accordingly. Please note that this is for experienced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, some malware keeps replicating which makes it tough to eliminate. Carrying out this malware-removal process in Safe Mode is suggested.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.

Many times we were talking and writing here on Errortools.com about security, privacy, hacking, identity theft, etc. We tried to raise important security questions and I hope I have managed to at least shed some light and change maybe some bad behaviors for some, helping them embrace better routines about their security on their PC. In this light, I will today present you with one neat and awesome piece of software, a password manager worth your time and money (if you want premium features): BitWarden.

What BitWarden offers?

The first thing that it offers is the completely free basic plan, granted BitWarden is not an open-source project nor completely free but it has an unlimited free basic plan that will cover 90% of user needs. There is also a free basic unlimited plan for Organizations letting you and one more user share files and other stuff via BitWarden making it a cool option if you need it. Premium features offer you encrypted sharing of files, two-step login, 1GB file attachments (encrypted), Bitwarden Authenticator (TOTP), Vault Health Reports, Emergency Access, and Priority Support. The cost for all of these additional features is 10 USD per year for an individual plan or 40 USD per year for organizations where you will get an increase of maximum users from 2 to 6. Yes, you read that correctly, only 10 USD per YEAR for the whole set of features. Granted if you do not need any of them, enjoy the free version forever. Besides very low premium cost BitWarden will offer you compatibility with all major browsers and devices including both Android and iOS platforms making it a great cross-platform solution to login and maintain your passwords anywhere with just one click. Once installed all you need to do is set one master password and be very careful not to lose or forget this one, if you do all of your other generated passwords will be lost forever.

Features

Secure Password Sharing

Share your encrypted data quickly and easily, and only with the users or teams who need access

Cross-Platform Accessibility

Access critical data in your Bitwarden vault from any location, browser, and device

Cloud-Based or Self-Host

Get up and running in minutes in the cloud or you can self-host Bitwarden for complete data control

Security Audit & Compliance

Open source and third-party audited, Bitwarden complies with Privacy Shield, GDPR, CCPA regulations

Vault Health Reports

Access insightful reports to reveal weak, reused passwords, and other helpful data security metrics

Directory Sync

Our powerful Directory Connector streamlines user and group onboarding and keeps them in sync

Always-On Support

Our Customer Success agents are available to support you around the clock

Detailed Event Logs

Bitwarden creates audit trails to help you keep track of user and group access to sensitive data

Flexible Integrations

Unite your existing systems with Bitwarden using SSO authentication, Directory services, or powerful APIs

Conclusion

There are many password managers out there but via recommendation I have tried BitWarden and truth to be told, I really never felt the need to try anything else, it is great at what it does and it is moving forward with features and it is constantly updated and maintained.

Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

• Launch Steam on your PC.
• Go to the top bar of Steam and click on your name.
• Select Profile from the context menu.
• Click on the Edit Profile button present at the right section of the window.
• Next, click on the My Privacy Settings button.
• Now, the Privacy Settings page will be opened.
• Scroll down and go to the My Profile section.
• Open the drop-down list given next to the Game Details and select the Private option.
• Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
• Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

• Launch Steam > click on your name > select Profile from the menu list.
• Click on the Edit Profile > My Privacy Settings button.
• Go to the My Profile and open the dropdown menu.
• Click on the Private option.
• Now, the changes will be saved automatically.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items

Storage of individual images, image properties, and thumbnails.

Image derivations

Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.

Image sequences

Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.

Auxiliary image items

Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.

Image metadata

Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
• Now run the Remove Package program to remove the concerned update and package.

dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart

• Now restart your computer and log back in.
• After that, run the following command:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

• Then scan for updates.

Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.