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How to remove BIOS password

BIOS is software that is running in a chip located on your motherboard, you can enter BIOS usually by hitting DEL once the computer is turned ON but this sometimes varies and it depends solely on the motherboard manufacturer. Inside BIOS you can configure your computer components and set up some other important things including passwords for BIOS itself or for the entire system.

Password itself is meant to protect access to BIOS from other non-technical users or to prevent access to the system from other people if for example computer is in one household and you would like to be the only one having access to it. However, passwords can be forgotten, and sometimes you can even purchase a second-hand computer with a password on it.

In this guide, we will lead you through ways on how to remove your BIOS password so you can regain access to your BIOS settings.

  1. Use Manufacturers master password

    Most motherboard manufacturers have built-in a couple of master passwords for BIOS access. If your motherboard has one you can easily find it on the manufacturer's website. Use the master password and remove other passwords inside BIOS, save and exit.

  2. Remove CMOS battery

    If you could not find the manufacturer's master password or your motherboard model does not have one remove the CMOS battery to reset BIOS. Note that this method will reset the whole BIOS not only the password. Open on side of your computer casing and locate the round battery on it, do not worry, there is only one battery so you can not make mistake. Remove the battery and leave it outside for around 20 to 30 minutes then place it back as it was, CMOS is reset now and you can access BIOS.

  3. Reset BIOS via jumper

    If you want to remove only the password and do not touch other BIOS setting you can locate the BIOS password reset jumper. How the location of this jumper and position is different from the motherboard to motherboard we can not cover them all here and it is advisable to read the manual or find information on the official manufacturer's website.

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Fix Chrome ERR_BAD_SSL_CLIENT_AUTH_CERT
The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Right-click on the Taskbar and click on the Adjust Date and Time option.
  • Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
  • Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
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Fix Chrome ERR QUIC PROTOCOL ERROR in Windows
If you aren’t able to pull up any website and instead got the ERR QUIC PROTOCOL ERROR error message in Google Chrome then read on as this post will help you resolve the problem. When you encounter such an error in Chrome, you will see the following error message:
“This site can’t be reached, The webpage at [website URL] might be temporarily down or it may have moved permanently to a new web address, ERR_QUIC_PROTOCOL_ERROR”
This kind of error message pops up when the URL is down. However, if you are certain that the site is not down and you’re still seeing this error message, then troubleshoot further using the suggestions given below.

Option 1 – Try to disable the QUIC Protocol

QUIC is an experimental transport layer network protocol that is present in Google Chrome in order to establish a connection between two endpoints over UDP. So if there is any problem on the development side, you will most likely encounter ERR_QUIC_PROTOCOL_ERROR on your Google Chrome browser when you try to open any website. Thus, you have to disable the QUIC protocol in order to resolve the error. How? Simply follow the steps below.
  • Open your Google Chrome browser.
  • Now type in “chrome://flags/” in the address bar and hit Enter.
  • After that, look for the Experimental QUIC protocol which should be set by default.
  • Then expand the drop-down menu and select Disable.
  • Restart Google Chrome and see if the error is fixed or not.

Option 2 – Disable VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server to fix the ERR_QUIC_PROTOCOL_ERROR in Chrome. Refer to these steps to do so:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
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How to Fix ISDone.dll Error in Windows
As you know, games with good graphics and fast play are definitely resource-intensive and can consume a lot of storage space on your computer. Because of that, they have to be compressed before it gets downloaded to your computer and then unpacked to the hard drive before it gets installed. However, if an error occurs in your computer’s RAM during the installation process or if your hard disk does not have enough memory to handle the process, then you might encounter the isDone.dll error which states:
“An error occurred when unpacking, Unarc.dll returned error code -1, ERROR: archive data corrupted (decompression fails).”
If you encounter the isDone.dll error message on your Windows 10 computer, then read on as this post will show you how you can fix it. This error has something to do with the incomplete installation of PC games or files of larger size. The ISDone.dll error appears due to faulty Unarc.dll file residing in the System32 folder on 32-bit operating systems and the SysWOW64 folder on 64-bit systems. So, if you see this error message, then, it means your computer was not able to read installation archive files.

What is Unarc.dll file?

Unarc.dll is a dynamic link library for Windows. Some applications or games require this file to function properly. So, if it goes missing or, an error occurs when you start a game or an application, you may get various kinds of errors. ISDone.dll error while playing games on PC

Option 1 – Try to reinstall the game

The isDone.dll error could also be caused by the installation of an unknown application. Or it could also be caused by an outdated or corrupted application. In other words, if the game you are trying to install is broken or corrupted, then it’s no wonder why you’re getting the isDone.dll error. To fix this, make sure that you download the latest updated version of the game and then try to install it again and see if the problem is resolved or not.

Option 2 – Try to re-register the .dll file using the Regsvr32 tool

  • The first thing you have to do is to locate the DLL file named dll on your computer and rename it to Unarc-bak.dll.
  • Next, copy the Unarc.dll file from another well-functioning computer and save it on your desktop.
  • After that, move the DLL file you just copied to the System32 folder if you are using a 32-bit operating system, or the SysWOW64 folder if you are using a 64-bit operating system.
  • Now you have to register the new DLL file and you can do that using Windows PowerShell.
  • Open Windows PowerShell and then execute this command if you have placed the DLL file in the System32 folder: regsvr32 %systemroot%System32unarc.dll
  • On the other hand, if you have placed the DLL file in the SysWOW64 folder, then execute this command: regsvr32 %systemroot%SysWOW64unarc.dll
  • Once you’re done, a message will be displayed saying that the DLL file was registered.
  • Restart your computer and check if the problem is now fixed.

Option 3 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that're preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that might have caused the isDone.dll error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try scanning your computer using Windows Defender

The isDone.dll error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Guide to Resolving the Msvcr71.dll Error Code

Msvcr71.dll Error - What is it?

Msvcr71.dll is a dynamic library link that belongs to the Microsoft Visual C Runtime library. This file is a core Windows component used by numerous Windows applications like Microsoft Office version 2002 and 2003, Windows XP Media Center, and Windows XP Tablet PC Edition. The Msvcr71.dll error commonly occurs when two applications share the same DLL file. When an application is deleted sometimes the Msvcr71.dll file is also deleted which is associated with two applications on your PC. So, when you try to run the other application you come across the Msvcr71.dll error on your system. The error also occurs when you try to install new programs or update the old program versions. This also misconfigures the DLL files and results in the Msvcr71.dll error. Msvcr71.dll error messages are often displayed as the following:
  • “This application has failed to start because Msvcr71.dll was not found.”
  • “Mscvr71.dll is a bad windows image. Please check against your installation diskette.”
  • “Cannot find [PATH]msvcr71.dll"
  • "The file msvcr71.dll is missing."

Solution

Restoro box imageError Causes

Deletion of the Msvcr71.dll file is one cause for the Msvcr71.dll file error. However, this error can also be generated due to other causes such as:
  • Corrupt, missing, or misconfigured msvcr71.dll file
  • Damaged and missing .dll files
  • Corrupt runtime code library
  • Registry issues
  • Malware attack and viral infection
  • Msvcr71.dll error codes usually occur on Windows versions XP and Vista.

Further Information and Manual Repair

Here are different ways to resolve the Msvcr71.dll error code on your system:

1. Reinstall the program/application that is causing the Error to Pop up on the Screen

When this error code occurs due to misconfigured or missing the Msvcr71.dll file, try reinstalling the program/application that is causing the error to pop up on your screen. When doing this, make sure there is no problem with the setup files from the disk you are performing the installation on your PC.

2. Check the Recycle Bin and Restore the Deleted File

If the Msvcr.dll file was deleted accidentally when you uninstalled a program on your PC, then the deleted file is most likely to be in the recycle bin. Check it and if you find it, restore it. Once the file is restored try running the application again.

3. Scan for Malware and Viruses

Install an antivirus and scan for malware and viruses. This software can also corrupt DLL files and runtime code libraries. However, this is not the best solution especially if you already have too many programs installed on your PC. New program installations cause more complications and besides antivirus are infamous for slowing down PC speed.

4. Repair the Corrupt Registry

If the three methods discussed above don’t help you resolve the Msvcr71.dll error code on your system, then this means the cause of the error is more critical than you think. The error is triggered by a corrupt and damaged registry. If this issue is not addressed timely, it can result in system failure and a fatal crash. To resolve the error code Msvcr71.dll, you need to repair the corrupt registry. And the best way to go about it is to download Restoro Restoro is a user-friendly, highly functional, and multi-functional repair tool integrated with high speed and powerful utilities such as a registry cleaner, system stability scanner, Active X and class error module, and an antivirus. It also functions as a system optimizer. It is the answer to your entire PC-related errors and issues. The automated and intuitive algorithm deployed inside this tool enables it to detect all registry errors and issues generating Msvcr71.dll error. DLL files often get damaged due to data overload, disk fragmentation, and malicious files saved in the registry. The registry cleaner removes all the unnecessary and obsolete files from the registry, clears up disk space, and repairs defragmented, damaged, and misconfigured disks. DLL files including Msvcr71.dll and also fixes the registry. It’s an in-built antivirus scan and removes viruses and the system optimizer feature ensures that your PC runs at its optimum speed. It is safe, bug-free, efficient, and easy to use.  It runs smoothly on all Windows versions. Click here to download Restoro and resolve the Msvcr71.dll error on your PC.
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Fix One Drive Error: This is not a valid file name
As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.
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Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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Fixing netio.sys Blue Screen error in Windows
One of the most important components of a computer in the network. The network, with the help of network devices, makes it possible for all kinds of devices to exchange information. One of the files associated with the network driver is the netio.sys file. It is a system file used by third-party programs to interact with the devices on the network. If you encounter a Blue Screen of Death error that’s related to the netio.sys file then you’ve come to the right place as this post will guide you in fixing it. Here are some of the Blue Screen errors related to the netio.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS EQUAL
  • SYSTEM_SERVICE_EXCEPTION
  • DRIVER IRQL NOT LESS OR EQUAL
  • SYSTEM THREAD EXCEPTION NOT HANDLED
To fix the netio.sys Blue Screen errors on your Windows 10 computer, you can check out each one of the following suggestions.

Option 1 – Try to use the System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, the netio.sys file might be corrupted so to fix it, use System File Checker.
  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Finally, restart your computer.

Option 2 – Try checking the Memory for any errors

The first thing you can do to check the memory for errors is to run the CHKDSK utility. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • You need to open “This PC” first.
  • And then right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • After that, click on the Check button under the Error Checking section.
  • A new mini window will appear and from there, click on Scan drive.
  • Now let it scan your disk drive partition to check for errors and then restart your computer.
After running the CHKDSK utility, it’s now time to fix issues with your RAM by running the Memory Diagnostic tool. This tool in windows can help resolve the Blue Screen errors related to the netio.sys file by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback or disable Network drivers

You might also want to update, roll back or disable your Network drivers to resolve the netio.sys Blue Screen errors.
  • Tap the Win + R keys to launch the Run window and then type in the “mdsched.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Perform System Restore

Performing System Restore can also help fix BSOD errors, including the ones related to the netio.sys file. To run System Restore, follow the steps below.
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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How to Remove RelevantKnowledge From PC

RelevantKnowledge is a potentially unwanted program. It is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user’s future behavior to various questions.

From the published: RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for an agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propositions, including the ability to download screensavers or other software offerings, entry into sweepstakes, and a host of other benefits.

Multiple anti-virus scanners have detected possible malware in RelevantKnowledge.

About Browser Hijackers

If you’ve ever downloaded software via the internet (shareware, freeware, etc,), it’s quite possible you’ve unintentionally installed unwanted programs on your PC. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be tough to get rid of and become much more of an annoyance rather than a necessity. It is clear by its name – unwanted applications – but did not really constitute “malware” in the traditional sense. This is because, the majority of PUPs get into a computer not because they slip through the security holes, for instance, but because the users have got installed them themselves – 100 % unknowingly needless to say. A PUP might not be regarded as malicious or dangerous but nevertheless, it is a common reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your PC.

The harm unwanted programs could do

PUPs come in various forms. Typically, they could be seen in adware bundlers that are known to use aggressive and misleading advertising. The majority of bundlers install many adware programs from a number of vendors, each of which features its own EULA policy. Safebytes Anti-Malware totally eradicates this threat and safeguards your computer against PUP or adware infection. Additionally, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They can modify browser settings, change the default search engine, replace the default home page with their own websites, slow down internet speed, and also will damage your system as well. PUPs carry a dangerous bite if left unchecked. The most detrimental part of installing a PUP is the spyware, adware, and keystroke loggers that might hide inside. These are programs that don’t really do anything good for you; in addition to taking up space on your hard disk drive, they also slow down your PC, often modify settings without your authorization, the list of frustrating features goes on and on.

Tips on how to avoid getting a PUP

• When installing anything on your personal computer, always study the fine print, including the license agreement. Do not accept terms of use that are for bundled programs. • Use ONLY custom or manual install method – and never thoughtlessly click Next, Next, Next. • Use good antimalware software, such as Safebytes Anti-Malware which offers real-time protection against PUPs. • Think carefully before you download any kind of shareware or freeware. Turn off or get rid of toolbars and browser extensions you don’t actually need. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Viruses may cause a lot of damage to your personal computer. Some malware is meant to interfere with or block things that you want to do on your computer system. It may well not allow you to download anything from the net or stop you from accessing some or all websites, particularly the anti-malware sites. If you are reading this article now, you’ve probably realized that virus infection is the real cause of your blocked internet connectivity. So how to proceed if you need to download and install an anti-malware program like Safebytes? Although this kind of problem can be harder to get around, there are a few actions you can take.

Download the application in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. If the malware is set to load automatically when the computer starts, shifting to this mode can prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on your keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate web browser to download antivirus software

Web-based viruses could be environment-specific, aiming for a specific internet browser or attacking specific versions of the browser. The most effective solution to overcome this problem is to go with a browser that is well known for its security measures. Firefox has built-in Phishing and Malware Protection to keep you secure online.

Install anti-malware on a USB drive

Another option is to save and operate an antivirus software tool entirely from a Flash drive. Do these simple actions to clean up your infected PC using a portable antivirus. 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Insert the USB drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you would like to install the antivirus. Follow the directions to complete the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

Want to download the best anti-malware software program for your laptop? There are lots of applications on the market that comes in free and paid versions for Windows systems. A few are really worth your money, but many aren’t. You need to pick a tool that has got a good reputation and detects not only computer viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes antimalware is a highly effective and user-friendly protection tool that is suitable for end-users of all levels of IT literacy. After you have installed this application, SafeByte's sophisticated protection system will make sure that no viruses or malware can seep through your PC. SafeBytes has excellent features when compared to other anti-malware programs. Here are some popular features present in this tool: World-class AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They’re highly efficient in screening and getting rid of numerous threats because they’re constantly revised with the latest updates and safety measures. Internet Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the net. Very Low CPU and Memory Usage: This program is not “heavy” on the computer’s resources, so you will not notice any overall performance difficulties when SafeBytes is operating in the background. 24/7 Online Technical Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

Files: File%COMMONPROGRAMSRelevantKnowledgeAbout RelevantKnowledge.lnk. File%COMMONPROGRAMSRelevantKnowledgePrivacy Policy and User License Agreement.lnk. File%COMMONPROGRAMSRelevantKnowledgeSupport.lnk. File%COMMONPROGRAMSRelevantKnowledgeUninstall Instructions.lnk. File%PROGRAMFILESRelevantKnowledgechrome.manifest. File%PROGRAMFILESRelevantKnowledgecomponentsrlxg.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxh.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxi.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxj.dll. File%PROGRAMFILESRelevantKnowledgeinstall.rdf. File%PROGRAMFILESRelevantKnowledgerlcm.crx. File%PROGRAMFILESRelevantKnowledgerlcm.txt. File%PROGRAMFILESRelevantKnowledgerlls.dll. File%PROGRAMFILESRelevantKnowledgerlls64.dll. File%PROGRAMFILESRelevantKnowledgerloci.bin. File%PROGRAMFILESRelevantKnowledgerlph.dll. File%PROGRAMFILESRelevantKnowledgerlservice.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg64.exe. File%PROGRAMFILESRelevantKnowledgerlxf.dll. Directory %COMMONPROGRAMSRelevantKnowledge. Directory %PROGRAMFILESRelevantKnowledgecomponents. Directory %PROGRAMFILESRelevantKnowledge. Registry: Key mkndcbhcgphcfkkddanakjiepeknbgle at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key RelevantKnowledge at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogonNotify. Key rlvknlg at HKEY_LOCAL_MACHINESOFTWAREMicrosoftESENTProcess. Value 3C5F0F00-683D-4847-89C8-E7AF64FD1CFB at HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESRelevantKnowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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How to Fix Windows 10 Error 0x8007000d

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

  • Inability to download new updates.
  • Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

  • Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
  • Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
    • exe /Online /Cleanup-image /Scanhealth
    • exe /Online /Clean-upimage /Restorehealth
    • Exit
  • Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

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