Logo

How to Fix Windows 10 Error Code 0xc004c008

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Restoro box imageError Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

  1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
  2. In the Run window type “SLUI 4” and click enter.
  3. A Phone Activation window will open up, after which you'll need to select a few options.
  4. First chose the country in which you registered the product for the first time.
  5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
  6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
  7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
  8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
  9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
BringMeSports Removal Malware Removal Tutorial

BringMeSports is a browser extension developed by Mindspark Inc. that lets you watch live sports streams, follow sports scores, and catch up on the latest news from the sports world. BringMeSports installs an extension into your browser that replaces your default home page with the MyWebSearch starting page, it also replaces your default search engine, shows additional ads, and while running, collects personal and web browsing data that is later sent back to be Sold / Forwarded to serve ads. While browsing the internet with this extension installed, you will see additional ads and sponsored links appear in your search results. It may even show pop-up ads. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijacker malware is created for many different reasons. The idea would be to force users to visit particular websites that are trying to increase their website visitor traffic and produce higher ad income. Although it might appear naive, all browser hijackers are damaging and therefore always regarded as security risks. Browser hijackers can even allow other harmful programs without your knowledge to further damage your personal computer.

Signs of browser hijack

There are various symptoms of browser hijacking. Here are a few of them: 1. you notice unauthorized changes to your Internet browser’s homepage 2. you find re-directed to websites you never meant to visit 3. the default search engine is changed and the web browser security settings have been lowered without your knowledge 4. you’re finding new toolbars you have never seen before 5. you observe numerous ads pop up on the browsers or computer screen 6. your web browser gets slow, buggy crashes frequently 7. you are blocked to access those sites of computer security solution providers.

Precisely how browser hijacker infects computers

Browser hijackers attack computer systems through malicious email attachments, downloaded infected computer files, or by going to infected internet sites. They could also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com. The existence of any browser hijacker malware on your computer might drastically diminish the web browsing experience, track your online activities that result in troublesome privacy concerns, create system stability problems and eventually cause your computer to slow down or to a practically unusable state.

How you can remove browser hijackers

Some hijackers could be removed by deleting the free software they were included with or by removing any extension you have recently added to your system. Having said that, many hijackers are quite tenacious and need specialized tools to eliminate them. And there’s no denying the very fact that the manual fixes and removal methods can certainly be a complicated job for a novice PC user. Also, there are plenty of risks associated with fiddling around with the system registry files.

What To Do If You Cannot Install Any Anti-Malware?

Every malware is bad and the consequences of the damage could vary based on the specific kind of malware. Certain malware variants alter internet browser settings by including a proxy server or modify the computer’s DNS configurations. In these instances, you will be unable to visit certain or all of the websites, and therefore unable to download or install the required security software to remove the infection. If you are reading this, odds are you’re stuck with a malware infection that is preventing you to download or install Safebytes Anti-Malware software on your system. Although this type of issue will be difficult to circumvent, there are a few actions you can take.

Install in Safe Mode

In Safe Mode, you could change Windows settings, uninstall or install some programs, and remove hard-to-delete malware. If the malicious software is set to load automatically when the computer starts, switching to this particular mode may prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can try to install your antivirus software application without the hindrance of the malware. After installation, run the malware scanner to get rid of most standard infections.

Utilize an alternate internet browser to download the anti-malware application

Web-based viruses could be environment-specific, aiming for a particular browser or attacking particular versions of the browser. The most effective way to overcome this issue is to select a web browser that is renowned for its security features. Firefox comprises built-in Malware and Phishing Protection to keep you safe online. Create a portable anti-malware for removing viruses Another option is to create a portable anti-malware program onto your USB stick. To run anti-virus using a USB flash drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Insert the USB drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you want to install the anti-malware. Do as instructed on the screen to complete the installation process. 5) Transfer the flash drive from the uninfected PC to the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove malware automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

If you are looking to buy anti-malware for your PC, there are lots of brands and packages for you to consider. A few of them do a great job in getting rid of malware threats while some will affect your PC themselves. You need to be careful not to pick the wrong product, especially if you buy a premium program. One of the recommended software is SafeBytes AntiMalware. SafeBytes carries a very good reputation for top-quality service, and clients appear to be very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware application. Using its cutting-edge technology, this application will assist you to eliminate multiples types of malware such as viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. SafeBytes has got a variety of features that can help you protect your computer from malware attacks and damage. Let’s check out a few of them below: Robust Anti-malware Protection: With a critically acclaimed malware engine, SafeBytes offers multilayered protection which is intended to catch and get rid of viruses and malware which are hidden deep in your computer system. Active Protection: SafeBytes provides real-time active checking and protection against all known viruses and malware. It’ll continuously monitor your laptop or computer for hacker activity and also provides users with superior firewall protection. “Fast Scan” Abilities: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software. Internet Security: Safebytes assigns all sites a unique safety score that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Lightweight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. Since it utilizes negligible computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BringMeSports without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by BringMeSports
Files: C:Program Filesbringmesports_1c chrome extensionbarBringMeSportsCrxSetup.exe C:Program Filesbringmesports_1c chrome extensiont8sql.dll C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.exe C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.05F72CDF-5595-450B-9BAB-B1F6C606AAEC.exe C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.1E4C7E0D-19E7-4C18-ADB3-3D45FC4BE84C.exe C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.85D40F0D-233C-463F-8BAB-F6D446902D65.exe C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.A94A3339-330B-4B96-B05A-B909E6BB85A1.exe C:Program Filesbringmesports_1c chrome extensionBringMeSportsCrxSetup.EEE1FB37-85E3-49E8-BC44-36CC97CE3B73.exe C:Program Filesbringmesports_1c chrome extensionsqlite3.dll C:Program Files (x86)BringMeSports_1cEI C:Program Files (x86)BringMeSports_1c C:Users%USERNAME%AppDataLocalBringMeSports_1c C:Users%USERNAME%AppDataLocalIAC C:Users%USERNAME%AppDataLocalLowBringMeSports_1cEI C:Users%USERNAME%AppDataLocalLowBringMeSports_1c C:Users%USERNAME%AppDataRoamingMozillaFirefoxProfilesXXX.defaultextensionscffxtbr@BringMeSports_1c.com C:Users%USERNAME%AppDataLocalGoogleChromeUserDataDefaultExtensionsllkjooekcinmdmojmfdjhidbakfpepod Registry: HKEY_CURRENT_USERMicrosoftInternet ExplorerApproved Extensions, value: F653D037-97FA-4755-98C1-7F382EEB59A7 HKEY_CURRENT_USERMicrosoftInternet ExplorerApproved Extensions, value: CC53BD19-7B23-43B0-AB7C-0E06C708CCED HKEY_CURRENT_USERMicrosoftInternet ExplorerApproved Extensions, value: 002D1BA6-4766-4D7D-82B8-F49439C66F97 HKEY_CURRENT_USERMicrosoftInternet ExplorerToolbar, value: cc53bd19-7b23-43b0-ab7c-0e06c708cced HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerToolbar, value: cc53bd19-7b23-43b0-ab7c-0e06c708cced HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtPreApprovedbc61ca7a-6b81-47ec-b62d-ae1a236cadb9 HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtPreApproved82c7004a-078e-468c-9c0f-2243618ff7cb HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtPreApproved6285c254-4465-4f8b-a009-5f42ab02c291 HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtPreApprovedA8CC25D-66FF-41DF-B3B4-416079EF8F87 HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objectsf653d037-97fa-4755-98c1-7f382eeb59a7 HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects02d1ba6-4766-4d7d-82b8-f49439c66f97 HKEY_CURRENT_USERWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovedf0c8ccc2-baaa-4236-ad0a-22b5a401b9ef HKEY_CURRENT_USERWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovedA8CC25D-66FF-41DF-B3B4-416079EF8F87 HKEY_CURRENT_USERWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objectsf653d037-97fa-4755-98c1-7f382eeb59a7 HKEY_CURRENT_USERWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects02d1ba6-4766-4d7d-82b8-f49439c66f97 HKEY_CURRENT_USERMicrosoftInternet ExplorerLow RightsElevationPolicyfa460720-7b38-421d-981c-66f0ae288fb9 HKEY_CURRENT_USERMicrosoftInternet ExplorerLow RightsElevationPolicya2b4da91-a53c-4a84-b486-40080de13a9b HKEY_CURRENT_USERMicrosoftInternet ExplorerLow RightsElevationPolicy89b7ae32-9c52-41d6-a64d-14d7bdec9c58 HKEY_CURRENT_USERMicrosoftInternet ExplorerLow RightsElevationPolicy32a63172-5bcc-4d7e-9fe8-072eee6c287e HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicya2b4da91-a53c-4a84-b486-40080de13a9b HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy89b7ae32-9c52-41d6-a64d-14d7bdec9c58 HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy32a63172-5bcc-4d7e-9fe8-072eee6c287e HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy1856a7bd-de8c-488b-aa7a-5682d13166fc HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy164ea1fc-b0a0-4202-8c65-e4ba4d54a3ae HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtStatsF653D037-97FA-4755-98C1-7F382EEB59A7 HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtStatsCC53BD19-7B23-43B0-AB7C-0E06C708CCED HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtSettingsCC53BD19-7B23-43B0-AB7C-0E06C708CCED HKEY_CURRENT_USERMicrosoftWindowsCurrentVersionExtSettings02D1BA6-4766-4D7D-82B8-F49439C66F97 HKEY_CURRENT_USERWow6432NodeMicrosoftInternet ExplorerSearchScopes8c9ef753-beb6-4582-b653-93ac59274437 HKEY_CURRENT_USERMicrosoftInternet ExplorerSearchScopes8c9ef753-beb6-4582-b653-93ac59274437 HKEY_CURRENT_USERMicrosoftInternet ExplorerDOMStoragebringmesports.com HKEY_CURRENT_USERMicrosoftInternet ExplorerDOMStoragebringmesports.dl.tb.ask.com HKEY_CURRENT_USERBringMeSports HKEY_CURRENT_USERMicrosoftInternet ExplorerDOMStoragebringmesports.dl.myway.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USER[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller BringMeSports_1cbar Uninstall Internet Explorer BringMeSports_1cbar Uninstall Firefox BringMeSportsTooltab Uninstall Internet Explorer
Read More
How to Stop online tracking in Browsers
It is no longer a secret that websites, social media, and other various places on WEB are tracking you and your messages and emails for keywords that they will later use to promote and serve your specific ads linked to those keywords. Altho the process is fully automated it does feel a little forced and uneasy. That is why we are bringing you this article in which we will show you how to stop website tracking in the most popular and used browsers.

SAFARI

Apple’s Safari browser gives you the option to block cross-site tracking. It also has a Privacy Report that displays all the sites and agencies that are gathering information about you. Before blocking these trackers, you may want to review exactly which sites are tracking you online and gathering information about you. Armed with this information, you may decide that cross-site tracking isn’t a huge issue for your particular browsing habits, or you may decide to avoid certain websites entirely. To access Safari’s Privacy Report:
  1. Launch the Safari web browser.
  2. In the toolbar, select Safari > Privacy Report.
  3. Select the Websites tab. This will display information about all the websites that are profiling you.
  4. Select the Trackers tab. This displays a list of all the trackers that are gathering information about you. This includes the companies that created these trackers and the number of times Safari detected these trackers during your browsing sessions.
You can also check how intrusive a particular website is by navigating to the website in question and then selecting the shield icon that appears alongside Safari’s address bar. You can then select Trackers on This Web Page, and Safari will display a list of all the trackers that are active on this particular webpage. Once you’ve seen all the websites and agencies who are tracking you, if you want to block these trackers:
  1. In the Safari toolbar, select Safari > Preferences …
  2. Select the Privacy tab.
  3. Select the following checkbox: Prevent Cross-Site Tracking.
Safari will now prevent these trackers from following you across the World Wide Web.

CHROME

As you’re browsing the web, Chrome can send a request for websites not to collect or track your browsing data. It’s important to note that this is a request, so there’s no guarantee that every website will honor the request. Frustratingly, Chrome doesn’t provide information about the websites that are tracking you online. However, we still recommend enabling this feature, as it can help minimize the number of websites that are tracking your online movements:
  1. In Chrome’s upper-right corner, select the three-dot menu icon, then Settings.
  2. In the menu on the left, select Privacy and security.
  3. Click Cookies and other site data.
  4. Find the Do not track slider and push it into the On position.
Now Chrome will send a Do Not Track request to every website you visit. Since this is only a request, you may want to take additional steps to protect your online privacy. Ghostery is a Chrome extension that enables you to view and block online trackers. After installing Ghostery, you can view all the trackers that are active on a particular website:
  1. Head to the site in question.
  2. Click the Extensions icon in the Chrome toolbar.
  3. Select Ghostery to see a list of all the trackers this extension has detected.
  4. You can block all of these trackers by selecting the Detailed tab and then clicking Restrict site.
Repeat this process for every site you visit.

MOZILLA FIREFOX

Firefox has an Enhanced Tracking Protection feature that can block all the cross-site trackers identified by Disconnect. This feature can also preserve your online privacy by blocking social media trackers, fingerprints, and crypto miners, making this a great all-arounder for the security-conscious Internet user. Enhanced Tracking Protection should be enabled by default. However, you can verify whether it’s active for your particular Firefox installation by navigating to any website. Next, click the little shield icon that appears alongside Firefox’s address bar and you should see a message confirming that Enhanced Tracking Protection is enabled.
If Enhanced Tracking Protection isn’t enabled, we recommend activating it:
  1. In Firefox’s upper-right corner, select the three-line icon, then Preferences.
  2. In the menu on the left, select Privacy & Security.
  3. You can now select either Standard or Strict. Note that Strict may affect the functionality of certain websites, so it’s recommended you opt for Standard unless you specifically require a greater level of protection.
Similar to Chrome, Firefox can send a Do Not Track request. While you’re in the Privacy & Security menu, you may want to consider activating Mozilla’s Do Not Track feature.

OPERA

When you first installed Opera, it gave you the option to block trackers. If you didn’t take Opera up on the offer then, you can start blocking trackers now:
  1. Along the left side of the Opera browser, click the cog icon. This opens Opera’s settings.
  2. In the menu on the left, select Basic.
  3. Find the Block Trackers slider and push it into the On position.
  4. Blocking trackers can impact the functionality of certain websites. If you start noticing strange behavior on a particular website, you may want to add that site to your Exceptions list. By allowing this site to use trackers, you should be able to resolve any issues you’re experiencing.
To make an exception for one or more websites:
  1. Launch Opera’s settings by clicking the little cog icon.
  2. Navigate to Basic > Manage Exceptions.
  3. Click Add and then type the address of the site where you want to permit trackers.
Repeat for all the sites that you want to add to your exceptions list.
Read More
Android malware spies while posing as a Update
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
What to do if the Windows 10 Control Panel is not opening
The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
  • From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.
Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:
  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.
  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.
  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.
  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.
Read More
Could not connect to the System Event
Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the following Windows Services:
    • DHCP Client
    • System Event Notification Service
    • Windows Font Cache Service
  • Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt, execute this command: netsh winsock reset
Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset
  • Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
Read More
Error occurred while checking for updates in VLC
There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
  • Tap the Windows key + I to open the Settings app.
  • Then click on the Update & Security option.
  • After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
  • From there, click on Firewall & network protection.
  • Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
  • Once you’re done, restart your PC and then try updating VLC again.
  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
  • First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
  • After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
  • Next, click the OK button and then open VLC again and try updating it. That should fix the problem.
Read More
Fix Windows Upgrade Error 0x800F081E – 0x20003
If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
Read More
How to Fix Sysdata.xml Error Code on Your PC

Sysdata.xml Error Code - What is it?

To develop a good understanding of the Sysdata.xml error code, it is first important to learn what is sysdata.xml file and its function. Sysdata.xml is a type of XML file. The .XML file extension is an Extensible Markup Language file. XML-based formats have now become the default for many office productivity tools including Microsoft Office and LibreOffice. Furthermore, it has also come into common use for the interchange of data over the internet. Sysdata.xml error code usually pops up when .XML based applications are unable to run and crash while loading. This is a type of BSoD (Blue Screen of Death) error code. Common symptoms include:
  • System freeze
  • The screen turns blue
  • Sudden system shut down

Solution

Restoro box imageError Causes

The Sysdata.xml error code is triggered due to multiple reasons such as:
  • Faulty hardware
  • Malware or viral infection
  • Registry issues
No matter what the reason may be, it is advisable to fix this error code right away without any delays. This is a fatal error and can result in a system crash and loss of data. And recovering valuable lost data is the hardest.

Further Information and Manual Repair

Here are some of the effective and easy do it yourself methods to resolve this error on your system:

Method 1: Fix Faulty Hardware

Hardware issues may arise due to many reasons like manufacturing issues or voltage fluctuations. Electrical storms can cause power surges which may affect the hardware causing it to fail. The best way to resolve this is to download the latest drivers for the problematic devices or alter the device configuration in the BIOS setup program.
  • To reconfigure the BIOS simply restart your PC and before Windows starts, press Del Key to access your BIOS.
  • Now find the factory reset option.
  • Select the option and press the button to load your factory defaults.
  • After that save changes and confirm your selection.
  • Reboot your PC to activate the changes.

Method 2: Scan for Viruses

Sometimes viruses and malware can disguise themselves in the .XML files which can cause them to get corrupted. To resolve the issue, it is advisable to download a powerful antivirus and scan your entire PC for viruses. Remove the detected viruses to resolve the Sysdata.xml error on your system.

Method 3: Repair the Registry

If the registry is not cleaned frequently, it loads with unnecessary and obsolete files like the junk files and cookies. These files clutter and damage the registry and eventually corrupt it and the important files like .XML files stored in it. To resolve the issue it is recommended to download Restoro. It is a user-friendly and powerful PC Fixer embedded with a registry cleaner. It scans your entire PC for registry-related errors and removes them immediately. It cleans the cluttered registry and restores the damaged files thereby repairing the issue right away. Click here to download Restoro.
Read More
Windows 10 isn’t activated after upgrading for free

Error Code “Windows 10 isn’t activated after upgrading for free” – What is it?

Windows 10 isn’t activated error occurs when Windows users attempt to upgrade to Windows 10 for free and end up in a non-activated state. It is a Windows 10 activation error affecting PC owners who attempt to upgrade their Windows 7 or Windows 8.1 operating systems. A message box will appear with the following message: “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update.”

Common symptoms of this error code include the following:

  • Inability to upgrade for free to Windows 10
  • The appearance of activation error code in the message box

Solution

Restoro box imageError Causes

To understand the cause of this activation error, users will need to understand activation within Windows. Activation is a process that allows Windows to verify that you are upgrading your operating system based on the Microsoft Software Licensing Terms. These terms specify, for instance, the number of devices upon which you can use Windows.

Once you have a genuine copy of Windows and you are following the terms mentioned earlier, you should be able to activate and complete the upgrade to Windows 10. However, the activation fails when these conditions are not met. Note also that the error may occur if users fail to upgrade to Windows 10 before reinstalling, requiring them to repeat the installation process by first going back to the previous version of Windows present on their system. Once the upgrade process is not done as should, you might encounter other Windows 10 errors such as error code 0xc0000142

If you see this error code, “Windows 10 isn’t activated after upgrading for free” proceed to rectify it using manual repair methods below.

Further Information and Manual Repair

To fix this activation error code in Windows 10, users will need to employ at least one manual repair procedure. This process can successfully be completed by non-technical Windows users. However, you may also consider getting assistance from a Windows repair technician if you are not certain you have the requisite skills needed to complete the manual repair tasks below.

The main methods to resolve the error code “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update” is as follows:

Method One: Manually Activate Windows

If you attempted upgrading for free to Windows 10 and ended up with the activation error you will need to first perform a manual activation. Follow the steps below to complete the process.

  • Step one: Tap or click the Start button
  • Step two: Select Settings then Update & security
  • Step three: Select Activation
  • Step four: Once activation status is Connect to the Internet to activate Windows, click or tap Activate

The steps above enable users to successfully activate Windows 10 if the issue involves a connection problem. However, if Windows is not activated, it may mean your copy of Windows is not genuine. This may require you purchase a copy of Windows to rectify the issue. However, if you have a genuine copy of Windows proceed by applying the steps found in method two.

Method Two: Use Product Key to Verify Copy of Windows

A valid product key is one way you can verify your copy of Windows is genuine. This will enable you to complete activation and allow you to access the free upgrade to Windows 10. Follow the steps below.

  • Step one: Click or tap the Start button
  • Step two: Select Settings then Update & security
  • Step three: Click Activation
  • Step four: Select Change Product Key then type in the product key. (Ensure you type the 25 characters in the correct order.)

Method Three: Use an Automated Tool

Error codes in Windows often occur due to poor maintenance of one’s PC. To improve your system and reduce your machine’s risk of experiencing error codes, download a powerful automated tool. This tool is both powerful and user-friendly, making its benefits accessible to even the most non-technical Windows users.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status