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Check if your data has been stolen for free

Website breaches and stealing user data is nothing new in the world of the internet. Although a very unpleasant experience it still happens even on some high-quality websites. In this article, we will not focus on how can you not be the target of this kind of attack, because you really cannot. Weel you can kind of if you decide not to have your data on websites at all, but let's just say that is not something you are willing to do.

stolenSo, in this case, you have some social, forum, or gaming accounts but you heard that service has been breached and that your email or password might be stolen. Well in this case all you need to do is of course to login into the service and change your password. But, what happens if you are not aware at all that service has been compromised?

Mozilla foundation has asked themselves this same question it seems and they have decided to help us out. They have placed a free online service where you can just by typing in your email address find out if your email or data has been compromised in any way.

Go to https://monitor.firefox.com/ and check it out, if you find out that there is some website that you did not know was breached, change your password right away, and if you have used the same password for anything else (I hope not), change them as well.

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Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
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Can’t connect to this network Windows issue
Internet connectivity issues like Can’t connect to this network present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should resort if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet. The second step is to uninstall the driver for your network adapter. This solution is to resort if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:
  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.
A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:
  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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Specified service does not exist, 0x80070424
Every now and then, the Windows Installer can also encounter some problems or glitches. One of these problems is where the Windows Update Standalone Installer, Windows Defender as well as Windows Firewall throws an error message that says, “The specified service does not exist as an installed service, 0x80070424”. This type of error can actually affect various applications on your computer so you have to fix it as soon as you can. Although there is no clear reason for what really causes this error, there are various suggestions you can try to fix it.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with errors “The specified service does not exist as an installed service, 0x80070424”, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reconfigure the Windows Time Service

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • net stop W32time
    • exe /unregister
    • exe /register
    • net start W32time
  • After executing the given commands above, wait until it says, “W32Time successfully registered”.

Option 3 – Try to restart related Windows services

  • First, type “command prompt” in the Start Search and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
Note: The commands you’ve just executed will make sure that the required Windows services are available.

Option 4 – Try to download and install the Windows Update Agent

You might also want to download and install the latest Windows Update Agent as it could also help you resolve the “The specified service does not exist as an installed service, 0x80070424” error.

Option 5 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC and then check for updates on your computer and see if the error is resolved.

Option 6 – Try running the Windows Firewall troubleshooter

You could also try to run the Windows Firewall troubleshooter as it might also help you fix the problem. This could help in repairing and fixing Windows Firewall issues automatically. Check if it’s available for your Windows.
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How to Use and Configure Active Hours
The issue with the abrupt system reboots to force Windows 10 updates on a computer has been lessened with Active Hours. This feature keeps a record of the hours during which a system remains active and prevents the installation of updates during such hours. For example, when a system restart is needed to complete the installation of an update, Active Hours delays the update and allows you to finish what you’re doing on your computer. Thus, if you haven’t heard of this feature, then now is the time you do, read this post to configure and use Active Hours in your Windows 10 computer. There are three ways you can configure Active Hours. The first one is for general users, whereas the rest of the two methods are for users who knows their way about the Windows Registry and Group Policy. To get started, refer to every given option below.

Option 1 – Configure Active Hours via Windows 10 Settings

  • Go to Settings > Update & Security. From there, click on the “Change active hours” option under the Windows Update section.
  • Next, you can select a time (“Start time” and “End time”) during which the restart can occur.
  • After that, click on the Save button and exit.
Note: Keep in mind that the values you’ve entered indicate the hours during which your system is in use, namely, ACTIVE. It is important for your active hour’s interval period and it can be anything between 1 and 18 hours since you can’t go beyond 18 hours. In addition, there is no option to configure different active hours on different days and you can’t specify different active hours for weekends and weekdays as well. On the other hand, Windows 10 also offer users an option to override Active Hours. All you have to do is go to Settings > Update & Security > Windows Update > Restart Options. From there, you can choose a custom restart time when your computer will restart to install the updates but this is only a one-time setting.

Option 2 – Configure Active Hours via Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter or click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
  • In the given registry path, you can choose to change “ActiveHoursStart” and “ActiveHoursEnd”.
Note: There are no extra settings available in the Registry Editor but you can change the remote computer’s Active hours settings using the Registry Editor.

Option 3 – Configure Active Hours via Group Policy

Note that this option is available for the Windows 10 Pro and Educational or Enterprise versions. It is mostly used by computers in Business or through remote access. To get started, follow these steps:
  • Tap the Win + R keys to launch Run and type “gpedit.msc” in the field and tap Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this group policy setting: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Windows Updates.
  • From there, look for a policy labeled “Turn off auto-restart for updates during active hours” and double click on it. This will open a new window.
  • Click on the Enabled radio button to enable Active Hours. You also have the option to choose active hours just like in the first given option above. It works just fine except when the following policies don’t override:
    • No Auto-restart with logged-on users for scheduled automatic updates installations.
    • Always automatically restart at the scheduled time.
  • Since Group Policy allows you to reduce the range of active hours, you can configure it if you want it to be less than 18 hours. Just find the policy setting labeled “Specify Active hours range for auto -restarts. The minimum is 8 hours”.
  • After you set the Active Hours, click the Apply and OK buttons to save the changes made.
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Fix Windows errors 80240020, 8007002C, 80246007, 80070004
Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.
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How to Repair Runtime Error 216

What is Runtime Error 216?

Runtime Error 216 is not a common error message like Runtime Error 339. However, it may sometimes occur when starting up the computer if you are using a Windows-based application or using Internet Explorer.

Solution

Download Available to Completely Repair Runtime Error 216

Restoro box imageError Causes

The runtime error 216 error occurs when your computer gets infected with one or more viruses. The most common virus, in this case, is the SubSeven Trojan virus. Once your computer gets infected with a virus(es) it creates a backdoor on your Windows system. This might give hackers access to monitor your PC remotely. This poses a great risk to confidential information and personal data stored on your PC. The hackers can easily monitor your PC, access your private information and misuse it.

Further Information and Manual Repair

If you experience this error message, it is advisable to repair it immediately without any delays; Runtime Error 216 can make your system vulnerable. Here’s what you must do:
  • First things first, disconnect the internet connection so that the hacker can’t access your PC.
  • Now perform a boot scan through a powerful antivirus.  The antivirus will scan your system for viruses. After the scan is complete, all the disinfected files will appear in the scan report results. You are advised to delete them and click repair to fix the error.
  • Remember the antivirus will not scan infected Windows Registry entries, therefore to remove SubSeven.exe Windows Registry entries go to the start menu and type REGEDIT in the search box.
  • Click on REGEDIT and select Run as Administrator. Now type the following registry path HKEY_LOCAL_MACHINESoftware. This will help locate SubSeven.exe infected files. Once located, delete all of them and close Windows Registry Editor.
To ensure your computer is completely free from SubSeven Trojan Virus and other possible viruses, it is advisable to remove all the recently installed programs and downloaded applications. This is recommended because sometimes while downloading programs, we tend to download corrupted programs which include viruses. It’s, therefore, best to delete all the programs you’ve installed recently. Secondly, to prevent virus and hacker attacks, you must frequently update your security program by installing a powerful antivirus program. Following the repair guide steps will protect your system from malware. It will also help fix runtime error 216 and ensure your PC is protected from similar threats.
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Enable or Disable Auto-Mounting in Windows
Every time a new drive or any storage device is connected to a Windows 10 computer, the operating system tends to allot a drive letter to it automatically. Not only that, as the OS also maps the location of the drive which helps it point the letter to the exact port location of the drive and serve requests from the user. As a result, it builds up a bit of cache as per the pattern in which the user uses the storage of the computer. This whole process is known as “Auto Mounting” which works for hard disks or optical drive readers that are connected using the SATA ports and even for USB drives that are connected using the USB ports. There are several ways you can enable or disable the Auto-Mount feature in Windows 10. You can do it using the MountVol tool or the Registry Editor or the Diskpart utility. Before you proceed, it is recommended that you create a System Restore point first so that you can always undo the changes you made in case anything goes wrong.

Option 1 – Enable or disable Auto Mounting via MountVol tool

In this option, you will be using the mountvol command in the Command Prompt. Refer to the steps below.
  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • Next, type the following command and tap Enter to enable the Auto Mount feature:
mountvol /E
  • On the other hand, if you want to disable the Auto Mount feature, type the following command instead:
mountvol /N
  • After that, type the command below to remove all the previously assigned drive letters:
mountvol /R
  • Finally, restart your computer.

Option 2 – Enable or disable Auto Mounting via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesmountmgr
  • Next, look for a DWORD named “NoAutoMount”. If you can’t find a DWORD with that name then simply create a new DWORD with the same name and make sure that the base is selected to Hexadecimal.
  • Now double click on that DWORD and change its value to 0 if you want to enable it, otherwise, input 1 as its value to disable it.
  • Restart your computer.

Option 3 – Enable or disable Auto Mounting via Diskpart utility

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • After opening Command Prompt as admin, type the following command and hit Enter to launch the Diskpart utility:
diskpart
  • After that, a User Account Control prompt will appear. Just click on the Yes button.
  • Next, type the following command and hit Enter:
automount
  • Following the command you entered, you will an output that either says, “Automatic mounting of new volumes enabled” or “Automatic mounting of new volumes disabled” which means you can use it to check the status of Auto Mount.
  • Now if you want to enable the Auto Mount feature, type the following command and tap Enter:
automount enable
  • And if you want to disable the Auto Mount feature, just enter the following command:
automount disable
  • To remove all the assigned letter and history of drives that were connected previously, type the following command:
automount scrub
  • Finally, restart your computer.
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VirtualBox displays Black screen
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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