Bluetooth flaw, Android and Windows in danger

When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:

• Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
• After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
• You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select Initialize Disk.
• Next, select the correct partition type and proceed.

The TWCU.EXE or TP-LINK Wireless Client Utility is a configuration application required to run wireless adapters successfully. The TP-LINK Wireless Client Utility application only exists on computers that are using the TP-LINK adapters. Upon the installation of this application, the service will be automatically added to the Windows service list that will continuously run in the background. The Twcu.exe is placed at the C:\Program Files\TP-LINKTP-LINK\Wireless Utility folder and is used by TP-LINK to connect to the internet. The name of the main executable file is twcu.exe and can be viewed in the Services tab of the Task Manager. If you are one of the users who just upgraded to Windows 10 from the previous Windows versions, then you’ll most likely see an error saying, “Failed to load the library file!” that has something to do with twcu.exe or TWCU. This error pops up when you go to your desktop and every time you log into your Windows 10 PC. Like pointed out, this error is related to the TP-LINK Wireless Client Utility and every user who is using the TP-LINK Wireless Client Utility is experiencing this problem which may be due to some compatibility issues especially when you start getting this error right after you upgraded to Windows 10. To fix this problem, follow each one of the options given below.

Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:

• Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.

• Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Linkey is a potentially unwanted web browser search extension for the top browsers, designed to modify the user’s search and home pages in order to direct advertising. This extension changes your default search provider, redirects new tabs, and distributes information & statistics to the server. This extension will display unwanted ads, redirect you through unwanted search engines, and send your browsing information (potentially private information) back to its ad network.

From the publisher: Linkey is compatible with all the latest versions of Internet Explorer, Chrome, and Firefox. Linkey is a simple browser extension that allows you to get the best sites in one click in visualized & friendly interface.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. Browser hijackers could do many different things on your PC. Usually, hijackers will force hits to websites of their preference either to increase traffic producing higher advertisement revenue, or to obtain a commission for each and every user visiting there. Nonetheless, it’s not that harmless. Your online safety is compromised and it is also extremely annoying. Browser hijackers could also allow other malicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

The typical symptoms that suggest having this malicious software on your PC are: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to adult sites 3. the essential web browser settings are modified and undesirable or insecure resources are put into the trusted sites listing 4. unsolicited new toolbars are added to your browser 5. you may notice endless pop-up ads on your screen 6. your web browser starts running sluggishly or exhibits frequent errors 7. You simply can’t access particular sites, particularly anti-malware websites.

How it infects your computer

Browser hijackers attack computers through malicious e-mail attachments, downloaded infected computer files, or by checking out infected internet sites. They could be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Examples of well-known browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers could interrupt the user’s browsing experience severely, keep track of the websites visited by users and steal financial information, cause problems in connecting to the internet, and ultimately create stability issues, making applications and computers crash.

How you can get rid of a browser hijacker

Some hijackers can be simply removed by deleting the free software they came with or by removing any extension you have recently added to your computer. Unluckily, the majority of the software products used to hijack a browser are deliberately built to be difficult to eliminate or detect. Moreover, manual removals demand in-depth system knowledge and therefore can be an extremely difficult job for novices.

What To Do When You Cannot Download Safebytes Anti-Malware?

All malware is bad and the magnitude of the damage may vary greatly in accordance with the type of infection. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you will be unable to visit some or all of the websites, and therefore unable to download or install the necessary security software to remove the malware. If you’re reading this, you may have infected by a virus that prevents you from downloading computer security software like Safebytes Anti-Malware. There are a few options you can attempt to get around with this obstacle.

Install in Safe Mode

The Windows-based PC has a special mode called “Safe Mode” in which just the bare minimum required programs and services are loaded. If the malware is blocking internet access and affecting your PC, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting potential damage. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. After installation, run the malware scanner to remove most standard infections.

Use an alternate browser to download an antivirus application

Certain viruses might target vulnerabilities of a specific web browser that obstruct the downloading process. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install security software on a thumb drive

Here’s another solution which is creating a portable USB anti-malware software that can check your system for malicious software without needing installation. Do these simple actions to clean up your affected PC using portable anti-malware. 1) Download the anti-malware program on a virus-free computer. 2) Plug the Flash drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

A Look at the Best AntiMalware Program

Want to download the very best anti-malware software for your laptop? There are several applications in the market that come in paid and free versions for Microsoft Windows systems. Some of them are excellent, some are ok types, while some will destroy your PC themselves! When searching for an anti-malware tool, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. On the list of highly recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of top-quality service, and customers are very happy with it. Safebytes is one of the well-established computer solutions companies, which offer this all-inclusive anti-malware software. Using its cutting-edge technology, this application will allow you to eradicate multiples types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attacks and damage. Below are some typical features present in this tool: Live Protection: SafeBytes offers a totally hands-free active protection that is set to observe, prevent and remove all threats at its very first encounter. This utility will always monitor your computer for any suspicious activity and updates itself regularly to keep current with the newest threats. Most Reliable AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep inside your PC. Internet Security: Through its unique safety rating, SafeBytes notifies you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Utility: The program is lightweight and can run silently in the background, and that does not have an effect on your PC efficiency. 24/7 Live Professional Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Linkey without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Linkey

If you suddenly encountered an error when you try to run the Windows Sandbox that says, “Windows Sandbox failed to start, Error 0xc030106, The virtual machine or container exited unexpectedly”, read on as this post will guide you on what you can do to resolve the problem. According to security experts, this kind of error in Windows Sandbox is due to some issues with the supporting virtualization component. It could also be caused by other factors and to fix it, there are several potential fixes you need to check out. You can try running the Windows Sandbox as an administrator. You should also make sure that all the supporting processes are running properly, as well as try to install any pending Windows Updates.

Option 1– Try to run Windows Sandbox as an admin

• In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
• Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
• Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
• You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given options below.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, from the list of services, look for the following services in the given order:
  • Network Virtualization Service
  • Virtual Disk
  • Hyper – V Virtual Machine
  • Hyper – V Host Compute Service
  • Container Manager Services
• After you find the aforementioned services, restart each one of them.
• Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 3 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Error Causes

Error 504 can be triggered by many causes such as:

• Incompatibility between 2 software programs
• Malicious software
• Missing DLL files
• Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!

If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:

• ipconfig /release
• ipconfig /renew

So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows.
• Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.

• Tap the Win + R keys to open the Run utility.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• After that, look for the DHCP client service from the list of services displayed.
• Once you found it, right-click on it and select the Start or Restart option.

What is Dnssd.dll Error Code?

Dnssd.dll is a type of dynamic link library. It is developed for Windows Operating System by Apple Computer Inc. The latest version of fnssd.dll is 3.0.0.10 used in Windows Vista.  This file also functions like a typical dynamic link library.  DDL files are small programs similar to executable files which are used by multiple programs to load and run properly. Dnssd.dll error occurs when the dnssd.dll file fails to function properly and load to run the desired application/program.  The error may occur most often during computer startup and program startup. The dnssd.dll error message may be displayed on your PC on either one of the following formats:

• "Dnssd.dll not found."
• "Dnssd.dll Access Violation."
• "Cannot register dnssd.dll."
• "The file dnssd.dll is missing."
• "Cannot find C:WindowsSystem32\dnssd.dll."
• "This application failed to start because dnssd.dll was not found. Re-installing the application may fix this problem."
• "Cannot start Bonjour. A required component is missing: dnssd.dll. Please install Bonjour again."

Solution

Error Causes

To narrow down the cause of the dnssd.dll error is difficult virtually because there are multiple reasons why this error occurs on your system. However, here are the most common causes for this error:

• Missing  Dnssd.dll file
• Corrupt and damaged Dnssd.dll file
• Invalid  dnssd.dll registry entry
• Viral Infection
• Improperly shutting down your PC
• Poor PC maintenance
• Broken registry keys
• Hardware failure
• Dnssd.dll file deleted when uninstalling another program

It is advisable to fix this error right away, as it can create many troublesome problems on your PC such as slow system performance, computer freeze up, blue screen of death errors, system failure, and crash.

Further Information and Manual Repair

Here are some of the best and easiest DIY solutions that you can try to resolve this issue on your PC without hiring a professional.

1. Use System Restore Function

Since this error largely indicates poor PC maintenance, it is advisable to use the System Restore function built-in Windows to resolve the Dnssd.dll file error. It will help you restore the system back to its previous healthy status. It can also help you get a fresh copy of damaged and corrupted files. Here’s what you need to do:

• Go to the start menu of Windows, type restore in the search box.
• Choose the option that says ‘choose a different restore point’ this presents customizable options for users.
• Here you will be presented with a list of restore points, choose the one that you believe has most likely caused the dnssd.dll error.
• Confirm your selection.

This will help resolve the error. Now restart to see changes made. If the error still persists then try other solutions given below.

2. Reinstall the Program Causing the Dnssd.dll Error to Pop Up

As dll files are shared files, there is a possibility that the file got deleted when you tried to uninstall a certain program. Therefore, if this is the reason, then try to reinstall the program that is causing the error message. By doing so, you can set up the dnssd.dll file again on your PC.

3. Scan for Viruses and Registry Issues

Other reasons for the error are associated with viral infection and registry issues. Therefore it is advisable to download software to scan for these issues and remove them from your PC. Viruses can also corrupt dll files. On the other hand, dll errors like Dnssd.dll can also occur if the registry is not cleaned frequently. The registry becomes corrupt due to the accumulation of invalid/wasted and irrelevant files. This also causes disk defragmentation and hard disk problems which can also lead to hardware failure and dll file damage and corruption. Now to repair it you can either download 2 different programs, an antivirus, and a registry cleaner, or you can install multi-functional and advanced software, Restoro. Downloading 2 separate programs can reduce your PC performance even furthermore. Therefore we recommend you opt for Restoro. This is a one-stop solution for all your PC problems. It includes multiple utilities like an antivirus that detects all malicious software including spyware, malware, adware, Trojans, and viruses. A powerful registry cleaner that resolves all registry issues, wipes out bad registry entries and repairs broken registry keys, damaged dll files like Dnssd.dll, and restores the registry back to its optimum health. This software also functions as a system optimizer that boosts the speed of your PC dramatically. It is safe, bug-free, and efficient. All PC issues are resolved in seconds in just a few clicks. It is user-friendly and compatible with all Windows versions. Click here to download Restoro and resolve the dnssd.dll file error right away!

Microsoft just released Windows 11 ISo file, based on the latest Insider Preview Build 22000.132. Inside build, you can try all-new features like clock updated app, snip tool, and everything releases so far via various patches. You can also use Windows 11 ISO file to do a clean install on your computer, but if you go with this option all of your existing files will be deleted. Microsoft says it added the ability to name your PC during the setup experience. You’ll also get to experience the Get Started app that’s designed to help you get going on your new Windows 11 PC (even if it’s not actually a new one).

Download ISO

• Go to the Windows Insider Downloads page. You will need to sign in with a Microsoft account registered with the Insider Program.
• Scroll down to Select Edition and select the build you want to download. You will most likely want the one at the top from the developer channel, as this is where Windows 11 should arrive first. So far, only Windows 10 builds are available. Click confirm.
• Select your preferred language. Not all languages ​​available for Windows are compatible with the Insider program, so you may have to stop depending on where you are from.
• Click the download button and the ISO file will start downloading.
• This is definitely an easier method, but unfortunately, it is not available yet. We will update this article once Windows Insider ISOs are available. Later, once Windows 11 64 bit is available to everyone, you can also download the stable build of Windows 11 iso. Microsoft offers the Media Creation Tool and Upgrade Assistant, which usually do just that. It will be some time before Windows 11 versions of the tools are available, as the operating system is only getting closer to this holiday.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.